2021 MERCEDES-BENZ EQB SUV airbag

Symbols
Symbols
.......................................................... 5 5A
A
tag lance
tag lance ...................................................... 6 6
Co ckpit ........................................................... 6
Indicator and warning lamps (standard) ......... 10
Indicator and warning lamps (widescreen
cockpit) ........................................................ 12
Overhead control panel ................................. 14
Door operating unit and seat adjustment .......16
Emer gencie sand breakdowns ....................... 18 Digit Digit
al Owner's Manual
al Owner's Manual ................................. 20 20
Calling up theD igital Owner's Manual ............ 20 Gener
Gener
al not
al notes
es............................................... 22 22
Pr otection of thee nvironment ....................... 22
Ta ke -bac kofe nd-of-lif evehicles .................... 22
Mercedes-Ben zGenuine Parts. ....................... 22
Owner's Manual ............................................ 24
Mercedes me App ......................................... 24
Operatin gsafet y. .......................................... .25
Declarations of con form ity and no teson
driving in di.erent countries .......................... 27 Diagnostics connection ................................. 35
Quali/ed specialis tworks hop ........................ 36
Ve hicle registratio n....................................... 37
Cor rect use of thev ehicle. ............................ 37
Informatio nonthe REACH regulation ............. 37
No tesf or persons wit helectronic medical
aids .............................................................. 37
Implied warrant y.......................................... .38
QR code forr escue car d.............................. .38
Dat astora ge .................................................38
Copyright ...................................................... 42 Occupant safe
Occupant safe
ty
ty............................................ 43 43
Re straint system .......................................... .43
Sea tbelts .................................................... .45
Airbags ......................................................... 49
PRE-SAFE ®
system ........................................ 56
Au tomatic measures aTer an accident ........... 57
Safel ytransporting children in thev ehicle. ..... 57
No tesonp etsint hevehicle .......................... 78 Opening and closing
Opening and closing
...................................... 79 79
Ke y............................................................... 79
Door s............................................................ 82 Load compartment ........................................ 87
Side windo
ws................................................ 92
Sliding sunroof .............................................. 95
Anti-theT pr otection ...................................... 99 Seats and sto Seats and sto
wing
wing....................................... 102 102
No tesont he cor rect driver's seat position .. 102
No tesont he height limi tonthethirdr ow
of seats ....................................................... 103
Seats .......................................................... 103
St eering wheel ............................................ 114
Easy entr yand exitfeatur e.......................... 115
Memor yfun ction ......................................... 116
St owa geareas ............................................ 118
Soc kets ....................................................... 132
Wi reless chargin goft he mobile phone
and connection wit hthe exterior aerial ........ 135
Fi tting/removing the0 oor mats ................... 137 Light and sight Light and sight
............................................ 139 139
Exterior lighting ........................................... 139
Interior lighting ............................................ 142
Wi ndsc reen wiper sand windscreen
wa sher system ............................................ 144 2 2
Con
tents

#
Recycled reconditioned components and
parts from Mercedes‑Benz AG.*
N
N O
OTE
TE Impai rment of theo perating e1-
ciency of ther est raints ystems from
installing accessor yparts or from repairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensor sfor ther est raints ys-
te ms, ma ybeinstalled in thef ollowing areas
of your vehicle:
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrumen tclus ter
R Centr econsole
R Lateral roof frame #
Do no tins tall accessor yparts suc has
audio systems in these areas. #
Do no tcarry out repair sorw elding. #
Have accessor yparts retro/tted at a
qu ali/ed specialis tworks hop. Yo
uc ould jeopardise theo perating saf etyo fyour
ve hicle if youu se parts, tyres and wheels as well
as accessories releva nt tosaf etyw hichh aven ot
bee napprove dbyM ercedes-Benz. Saf ety-re leva nt
systems ,e.g. theb rake system, ma ymalfunction.
Onl yuse Mercedes-Benz GenuineParts or parts of
equal qualit y.Onl yuse tyres, wheels and acces-
sor yparts that ha vebeen speci/call yappr oved
fo ry our vehicle model.
Mercedes-Ben ztest sorigina lparts and con ver-
sion parts and accessor yparts that ha vebeen
speci/call yappr ove dfor your vehicle model for
th eir reliability ,safet ya nd suitability .Despite
ongoin gmarke tresearch, Mercedes-Ben zis
unable toassess other parts. Mercedes-Benz
th erefor eaccepts no responsibility fort he use of
suc hparts in Mercedes-Benz vehicles, even if
th ey have been o1ciall yappr ove dori ndepend-
entl yappr ove dbyat esting cent re. Ce
rtain parts ar eonlyo 1cial lyappr ovedfor
installation or modi/cation if they compl ywith
legal requ irements. All Mercedes-Benz Genuine-
Pa rtsm eetthe appr oval requ irements. The use of
non-appr ovedparts ma yinv alida tethev ehicle's
ge neral ope rating permit.
This is thec ase in thef ollowing situations:
R The vehicle type is di.erent from that for
whic hthe vehicle' sgeneral operating permit
wa sg ranted.
R Other road user scould be endangered.
R The noise le velg etsw orse.
Alw ayss pecif ythe vehicle identi/cation number
(VIN) (/ page350) when ordering Mercedes-
Ben zGenuine Parts. Gene
raln otes
23
23

The
following pr ovides youw ithg eneral informa-
tion rega rding dat aprocessing in thev ehicle.
Ad ditional information rega rding exactl ywhich
dat ainy ourvehicle ar ecollected, sa veda nd
transmitted tothirdp arties, and forw hat purpose,
can be found in thei nformation directl yrelated to
th ef unctional characteristics in question in their
re specti veoperating instructions. This information
is also availabl eonline and, dependin gonthe
ve hicle equipment ,digitall y.
P
P er
er sonal data
sonal data
Ever yvehicleisi denti/ed byau nique vehicle
identi/cation number .Dependin gonthe countr y,
th is vehicle identi/cation number can be used by,
fo re xamp le, go vernmental authorities todeter-
mine thei dentity of theo wne r.Ther eareother
possibilities touse dat acollected from thev ehicle
to identify theo wne rord rive r,suc hast he licence
plat enumber.
Therefore, dat agenerated or processed bycont rol
units ma ybeattributable toap erson or ,under
cer tain conditions, become attributable toap er-
son. Depending on whic hvehicled ataa reavaila-
ble, it ma ybepossibletom akei nferences about, fo
re xamp le,your driving behaviour ,your location,
yo ur routeory our use patterns.
Leg
Leg al r
al req
equir
uir ements r
ements r eg
egar
arding t
ding t he disclosur
he disclosur eof
eof
data
data
If legall yrequired todo so, manufacturer sare,in
individual cases, legall yobliged toprov ide go vern-
mental entities, upon requ est and tothee xtent
re qu ired, dat astore dbyt he manu facturer .For
ex ample, this ma ybet he case during thei nve sti-
ga tion of acrimina lo.ence.
Go vernmental entities ar ethemse lves, in individ-
ual casesa nd withinthea pplicable legal frame-
wo rk,a uthorised toread out dat afromt hevehi-
cle. In thec ase of an accident, information that
can help wit haninvestigation can, therefore, be
ta ke nf romt he airbag cont rolu nit, fore xamp le.
Oper Oper ational dat
ational dat aint
ainthe v
he vehicle
ehicle
This is dat aregarding theo peration of thev ehicle,
whic hhaveb een processed bycont rolu nits.
This includes thef ollowing data, fore xamp le:
R vehicle status informatio nsuchast he speed,
longitudinal acceleration, lateral acceleration,
number of whee lrevo lutions or thef astened
sea tbelts display R
ambient conditions ,suc hast emperature, rain
sensor or distance sensor
Generall y,theu se of these dat aistemporar y;
th ey will no tbestore db eyo ndthep eriod of oper-
ation and will onl ybeprocessed within thev ehicle
itself. Control units oTen contain dat amemories
fo rv ehiclek eys, fore xamp le. Thei ruse permits
th et emporar yorpermanent documentation of
te ch nica linformation about thev ehicle's operat-
ing state, component loads, maintenance requ ire-
ments and tech nica levents or faults.
Depending on thev ehiclee quipment, thef ollo w-
ing dat aarestored:
R operating status of system components, such
as /ll le vels, tyr epressur eorb atterystatus
R malfunctions or faults in impor tant system
components, suc haslights or brakes
R system reactions in special driving situations,
suc hasa irbag depl oyment or thei nter vention
of stability cont rols ystems
R information on events leading tovehicle dam-
age Gene
raln otes
39 39

R
R
es
estr traint syst
aint syst em
em Pr
ot
Pr otection pro
ection pro vided b
vided byt
ythe r
he r es
estrtraint syst
aint syst em
em The
restraint system include sthe following com-
ponents:
R Seat belt system
R Airbags
R Child restraint system
R Chil dseats ecurin gsystems
The restraint system ca nhelpp reve nt thev ehicle
occupants from coming intoc ontact with parts of
th ev ehiclei nterior in thee vent of an accident. In
th ee vent of an accident, ther est raints ystemc an
also reduce thef orces towhic hthe vehicle occu-
pant saresubjected.
As eat belt can onl yprovide theb est le velofp ro-
te ction if it is worncor rectl y.Depending on the
de tected acciden tsituation, seat belt tensioners
and/o rairbag ssupplement thep rotection o.ered
by ac orrectl yw orns eat belt .Seatb elt tensioners
and/o rairbag sarenotd eplo yedine very acci-
dent. In order
fort he restraint system toprov ide the
intended le velofp rotection, eac hvehicleo ccu-
pant mus tobser vethef ollowing information:
R Fasten seat belt scorrectl y.
R Sit in an almost up right sea tposition wit htheir
bac kagainst thes eat backrest.
R Sit wit htheir feet resting on the0 oor ,ifp ossi-
ble.
R Alwayss ecur epersons under 1.5 0mtall in an
additional restraint system suitable for
Mercedes-Benz vehicles.
Ho wever,no system availabl etoda ycan com-
ple tely eliminat einjuries and fatalities in every
accident situation. In particular ,the seat belt and
airbag generall ydon otprotect against objects
penetrating thev ehiclef romt he outside. It is also
no tp ossible tocomple tely rule out ther isk of
injur ycaused bythea irbag deploying. Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided byt
ythe
he
r
r es
estr traint syst
aint syst em
em &
W
WARNING
ARNING Risk of injur yordeathdueto
modi/cation stot he restraint system
Ve hicle occupants ma ynolongerbep rotected
as intended if alterations ar emade tothe
re straint system. #
Nevera lter thep arts of ther est raints ys-
te m. #
Nevertamper wit hthe wiring or an yelec-
tronic component parts or their soT-
wa re. If it is necessar
ytomodifythev ehicletoa ccom-
modat eaperson wit hdisabilities, contact aquali-
/ed specialist workshop.
Mercedes-Ben zrecommends that youu se driving
aids whic hhave been appr ovedfor your vehicle by
Mercedes-Benz. Occupant sa
fety
43
43

R
R
es
estr traint syst
aint syst em functionality
em functionality When
thev ehicleiss witched on, aself-tes tisper-
fo rm ed, during whic hthe 6 restraint system
wa rning lam plights up. It goes out no later than a
few seconds aTer thev ehicleiss tarted. The com-
ponents of ther est raints ystema rethen func-
tional. Malfunctioning r
Malfunctioning r
es
estrtraint syst
aint syst em
em Am
alfunction has occur redint herestraint sys-
te mi f:
R the 6 restraint system warning lam pdoes
no tlight up when thev ehicleiss witched on
R the 6 restraint system warning lam plights
up continuousl yorrepeatedl yduring ajourney &
D DAN AN GER
GER Risk of fatalinjuries due to
re straint system malfunctions
Co mp onent sintherestraint system ma ybe
acti vatedu nintentionall yornotdeplo yasp lan-
ned in an accident. In thee vent of an acci-
dent, theh igh-voltag eon-boar delectrical sys-
te mm aynotbed eactivated as intended. Yo
um aysu.er an electric shoc kifyoutouch
th ed amaged components of theh igh-voltage
on-boar delectrical system. #
Have ther est raints ystemc heckeda nd
re paired immediatel yataquali/ed spe-
cialist workshop. #
ATer an accident, switc ho.the vehicle
immediatel y. F
F
unction of t
unction of t he r
he res
estrtraint syst
aint syst em in an accident
em in an accident Ho
wt he restraint system worksd epends on the
se verity of thei mp act de tected and thea pparent
type of accident:
R Frontal impact
R Rear impact
R Side impact
R Rollover
The activation thre sholds fort he component sof
th er est raints ystema redeterm ined based on the
ev aluation of thes ensor values measured at vari-
ous points in thev ehicle. This processisp re-emp-
tiv einn ature. The triggering/deployment of thecomponents of
ther est raints ystemm usttake
place in good time at thes tart of thec ollision.
Fa ctor swhichc an onl ybeseen and measured
aTer acollision has occur redc anno tplayad eci-
siv er ole in airbag deployment. Nor do they pro-
vide an indication of airbag deployment.
The vehicle ma ybedeformed signi/cantl ywithout
an airbag bein gdeploye d. This is thec ase if only
parts whic hare re lativel yeasil ydeformed are
a.ec teda nd ther ateofv ehicled eceleration is
no th igh. Con versely, an airbag ma ybedeployed
ev en though thev ehicles u.ersonlym inor defor-
mation. If very rigid vehicle parts suc haslongitu-
dinal membe rsareh it,this ma yresult in su1-
cientl yhigh le vels of vehicle deceleration.
Dependin gonthe detected deployment situation,
th ec omponents of ther est raints ystemc anbe
acti vatedord eployedi ndependentl yofeach
ot her:
R Seat belt tensioner :fro ntal impact, rear
impact, side impact, rollo ver
R Driver's airbag, front passenger airbag: frontal
impact
R Knee airbag: frontal impact 44 44
Occupant saf
ety

R
Sideairbag: side impact
R Windo wairbag :sidei mp act, rollo ver,frontal
impact
The front passenger airbag ca nonlybed eployed
in an accident if theP ASSENGER AIR BA GOFF
indicator la mpis o.. If thef ront passenger seat is
occupied, mak esure, bo thbefor eand during the
journe y,that thes tatus of thef ront passenger air-
bag is cor rect (/ page53). &
W
W ARNING
ARNING Risk of burns from ho tairbag
components
The airbag parts ar ehotaTer an airbag has
been deplo yed. #
Do no ttouc hthe airbag parts. #
Have ad eploye dairbag replaced at a
qu ali/ed specialis tworks hop as soon as
possible. Mercedes-Ben
zrecommends that youh ave the
ve hicle towe dtoa quali/ed specialis tworks hop
aTer an accident. Take this int oaccount, particu-
lar lyifas eat belt tensioner is triggered or an air-
bag deplo yed. If
th es eat belt tensioner saretriggered or an air-
bag is deplo yed, youw ill hear abang, and asmall
amount of powder ma yalso be released:
R The bang will no tgenerall ya.ect your hearing.
R Ingeneral, thep owder released is no thazard-
ous tohealt hbut ma ycause short- term
breathing di1culties topersons su.ering from
asthma or other pulmonar yconditions.
Pr ov ided it is saf etodoso, leavethev ehicle
immediatel yoropenthew indo wino rder to
pr ev ent breathing di1culties. Seat belts
Seat belts
Pr
ot
Pr otection pro
ection pro vided b
vided byt
ythe seat belt
he seat belt Alw
aysf asten your seat belt cor rectl yb efore
startin gajourne y.As eatb eltc an onlyprovide
th eb est le velofp rotection if it is worncor rectl y. &
W
WARNI NG
ARNI NGRisk of injur yordeath due to
incor rectl yfastened sea tbelt
If th es eat belt is no twornc orrectl y,it cannot
per form its intended pr otectiv efunction. In addition, an incor
rectl yfastened sea tbelt
ca na lsoc ause injuries, fore xamp le, in the
ev ent of an accident or when braking or
ch anging direction suddenl y. #
Alwayse nsu rethat all vehicle occupants
ha ve their seat belts fastene dcorrectly
and ar esitting proper ly. Alw
ayso bser vethei nstructions about thec orrect
driver's seat position and adjustin gthe seat
(/ page102).
In order fort he cor rectl yw orns eat belt toprov ide
th ei ntended le velofp rotection, eac hvehicle
occupant must observ ethe following information:
R The seat belt must no tbetwisted and must /t
tightl yand snugl yacross theb ody.
R The seat belt must be routed across the
cent reofthes houlder and as lo wdowna cross
th eh ips as possible.
R The shoulder section of thes eat belt should
no ttouc hyour nec knor be routed under your
ar morb ehindyour bac k.
R Avoid wearing bulky clo thing, e.g. awinter
coat. Occupant saf
ety
45
45

Yo
uc an immediatel ydismiss ther ear seat belt
status displa yusing theb ackb utton on thel eT-
han dside of thes teering wheel (/ page248).
If av ehicleo ccupantunfastens aseat belt in the
re ar while thev ehicleism otion ,the rear seat belt
status displ ayappear sagain.
In addition ,awarnin gtone ma ysound. In this
case, ther ear seat belt status displa ycanno tbe
hidden using theb ackb utton on thel eT-hand side
of thes teering wheel. Airbags
Airbags
Ov
Ov
er
ervie
vie wofa irbags
wofa irbags 1
Knee airbag
2 Driver's airbag
3 Front passenger airbag
4 Windo wairbag
5 Side airbag
The installatio nlocatio nofana irbag is identi/ed
by theA IRB AG symbol.
When enabled, an airbag can pr ovide additional
pr otection fort he respecti ve vehicle occupant. Po
tential pr otection pr ovided byeac hairbag:
R Knee airbag: thigh, knee and lo werleg
R Driver's airbag, front passenger airbag: head
and ribcage
R Windo wairbag :head
R Side airbag :ribcag eand pelvis &
W
WARNING
ARNING Risk of inju ryor deat hifthe co-
driver airbag is enabled
If th ec o-driver airbag is enabled, achild on
th ec o-driver seat ma ybestruckbyt he co-
driver airbag during an accident.
NEVE Rusearear ward-facing child restraint
system on aseatw ithanE NABLED FRONT
AIR BAG; DEATH or SERIOUS INJUR Ytothe
CHILD can occur. When /tting
achild restraint system tothef ront
passenger seat, obser vethev ehicle-speci/c infor-
mation (/ page75).A lso ,alway so bser vethe
no tesonr earward-facing or forw ard-facing child
re straint system sonthe front passenger seat
(/ page74). Occupant saf
ety
49
49

Inf
Inf
or
ormation on aut
mation on aut omaticfr
omati cfront passeng
ont passeng er airbag
er airbag
shut
shut o.
o.
The front passen gera irbag can onl ybedeployed
in an accident if theP ASSENGER AIR BA GOFF
indicator la mpis o.. If thef ront passenger seat is
occupied, mak esure, bo thbefor eand during the
journe y,that thes tatus of thef ront passenger air-
bag is cor rect (/ page53).
* NO
NO TE
TEDeployment of components of the
re straint system when thef ront passenger
seat is unoccupied In an accident,
thec omponents of the
re straint system ma ydepl oyunnecessaril yon
th ef ront passenger side if:
R Ther eareheavy objects on thef ront
passenger seat.
R The seat belt tongue is engaged in thes eat
belt buckle of thef ront passenger seat and
th ef ront passenger seat is unoccupied. #
Stow objects in asuitable place. #
Onlyone person should use eac hseat
belt at an yone time. Dependin
gonthe detected acciden tsituation, the
wind owairbag on thef ront passenger side may
deplo y.The airbag is deplo yedr egardless of
whe ther thef ront passenger seat is occupied. Pr
ot
Pr otection pro
ection pro vided b
vided byt
ythe airbags
he airbags Depending on
thea ccident situation, an airbag
ma ysupplement thep rotection o.ered byac or-
re ctl yfastened sea tbelt. &
W
WARNING
ARNING Riskofi njuryord eathdueto
an inco rrect seat position
If yo ud eviat ef romt he cor rect seat position,
th ea irbag canno tperform its intended pr otec-
tiv ef unction.
Eac hvehicleo ccupantmustm akes ureoft he
fo llowing:
R Fasten seat belt scorrectl y.Pregnant
wo men must take particular car etoensure
th at thel ap belt ne verlies across the
abdomen. R
Adoptthe cor rect seat position and keep
as fara wa yasp ossible from thea irbags.
R Obser vethef ollowing information. #
Alwaysm akes uret hat ther ea reno
objects between thea irbag and vehicle
occupant. To
avo idther isk sresulting from thed eployment
of an airbag, eac hvehicleo ccupantmusto bser ve
th ef ollowing information in particular:
R Befor estarting your journe y,adjust your seat
cor rectl y;thed rive r's seat and front
passenger seat should be mo vedasf ar back
as possible.
When doin gso, alw ayso bser vethei nforma-
tion on thec orrect driver's seat position
(/ page102).
R Onlyhold thes teering wheel bythes teering
wheel rim. This allo ws theairbag tobe fully
deplo yed.
R Alwaysl ean agains tthe seat backrest when
th ev ehicleisinm otion .Don otlean forw ards
or agains tthe door or side wind ow.You may 50 50
Occupant saf
ety