2021 MERCEDES-BENZ EQB SUV airbag

th
ee mer gency call and faster transfer of the
acciden tdata.
Measu resf or rescue, reco very or towing away
can then be initiated in quickl y.
R With aM ercedes-Ben zemer gency call, the
acciden tdataiso nlyt ransfer redtot he public
coordination cent rewit hthe appr oval of the
cus tomer.
In thee vent of an automaticall ytriggered
emer gency call in whic hther eisnov oice con-
ta ct, thea ccident dat aistransmitted immedi-
atel ytot he public emer gency call centre.
R Should theM ercedes-Benz emer gency call
centr enotbe available, the1 12 emer gency
call is ca rried out automaticall y.Ov
Ov
er
ervie
vie wofe merg
wofe mergency call syst
ency call syst ems
ems Bo
th th eMercedes-Benz emer gency call system
as well as the1 12 emer gency call system (EU
eCall) ca nhelptor educe thet ime between an
accident and thea rrival of emer gency service sat
th es iteoft he accident .Theyh elp locat eanacci-
dent sit einplaces that ar edi1cult toaccess. Bo
th emer gency call systems ca ninitia tean emer-
ge ncy call automaticall y(/ pag e289) or man-
ual ly ( / pag e290).
Onl ym akee mer gency calls if youoro ther sa rein
nee dofr escue.Don otmak eane mergency call in
th ee vent of abreakdown or asimilar situation.
Messag
Messag es on t
es on the display
he display
The following message sappear in thed ispla yof
bo th emer gency call systems:
R SOS NOT READY:t hevehicle is no tswitched
on or thee mer gency call system is malfunc-
tioning. This doe snotnecessaril yindicate
comple tefailur eoft he emer gency call system.
Eme rgency calls call still be transmitted.
The displa yonlyr efer stot hevehicle and does
no ttak ea ccoun toftheavailabilit yofm obile
phon enetwo rksa nd theM ercedes-Benz emer-
ge ncy call centre.
The functional readiness of thee mer gency call
system on thev ehiclec an be seen when the
SOS NOT READY displaydisappear sonce the
ve hicle is switched on. R
G:T he icon appear sinthe displa yduring
an activ eemer gency call.
% Ifth er eisam alfunction in thee mer gency call
system (e.g. afault wit hthe spea ker,micro-
phone, airbag, SOS button), acorresponding
messag eappear sonthe inst rument displa y. T
T
r
r igg
igg er
ering an aut
ing an aut omatic emerg
omatic emerg ency call
ency call R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The star terb atter yiss u1cientl ychar ged.
Bo th th eMercedes-Benz emer gency call system
as well as the1 12 emer gency call system (EU
eCall) automaticall yinitia tean emer gency call
aTer:
R Activation of ther est raints ystems such as air-
bags or seat belt tensioner saTerana ccident
The eme rgency call has been made:
R Avoice connectio nisestablished wit hthe
emer gency call centre. MBUX multimedia system
289
289

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
6
Left windowbag malfunc-
tion Consult work-
shop (examp le) *T
he cor responding restraint system is malfunctioning (/ page 44). &
W WARNING
ARNING Risk of injur yorfatal inju rydue toam alfunction in thew indowbag
The windowbag might be triggered unintentionall yormight no tbetriggered at all in thee vent of an accident. #
Have thew indowbag checkeda nd repaired immediatel yataquali/ed specialis tworks hop. Front-passenger airba
gdis-
able dSee Owner's Manual *T
he front passen gera irbag has been disabled even though an adult or aperson of adult build is on thef ront passenger
seat. If additional forc es ar eapplied tothes eat, thew eight thes ystemd etects ma ybetoo low. &
W
WARNI NG
ARNI NG‑Risk of injur yorevenf atal inju rywhen thef ront passenger airbag is disabled
If th ef ront passenger airbag is disabled, It will no tbedeployedint heevent of an accident and canno tperform its
intended pr otectiv efunction.
Ap erson in thef ront passenger seat could then, fore xamp le, come int ocontact wit hthe vehicle interior ,especially
if th ep erson is sitting tooc lose tothed ashboard. #
Beawa reofthes tatus of thef ront passenger airbag bo thbefor eand during thej ourne y. #
Stop thev ehiclei mmediatel yinaccordance wit hthe tra1c conditions. #
Mak esuret hat no objects ar etrapped under thef ront passenger seat. #
Chec kthe status of automatic front passenger airbag actuatio n(/ pag e53). #
If necessar y,consul taquali/ed specialis tworks hop immediatel y.360
360
Displa
ymessage sand warning/indicator lamps

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Front-passenger airbag
enabled See Owner's Man-
ual *T
he front passen gera irbag will be enabled while thev ehicleisinm otion in thef ollowing situations:
R even when achild, asmall adult or an object weighing less than thes ystemw eight thre shold is located on thef ront
passenger seat
R even when thef ront passenger seat is no toccupied
The system ma ydetect objects or forc es that ar eaddin gtot heweight applied tothes eat. &
W WARNING
ARNING Risk of injur yordeathw hen using achild restraint system whil ethe front passenger airbag is ena-
bled
If yo us ecur eac hild in achild restraint system on thef ront passenger seat and thef ront passenger airbag is ena-
bled, thef ront passenger airbag can deplo yintheevent of an accident.
The child could be struc kbythe airbag. #
Ensu re,b othb efor eand during thej ourne y,that thes tatus of thef ront passenger airbag is cor rect.
NEVER use arear wardfacing child restraint on aseatp rotected byan ACTIV EA IRBA Ginf ront of it, DEATH or
SERIOUS INJUR Ytothe CHIL Dcan occur. #
Stop thev ehiclei mmediatel yinaccordance wit hthe tra1c conditions. #
Mak esuret hat no objects ar etrapped under thef ront passenger seat. #
Chec kthe status of automatic front passenger airbag actuatio n(/ pag e53). #
If necessar y,consul taquali/ed specialis tworks hop immediatel y. Displa
ymessages and warning/indicator lamps
361
361

A
A
ctiv
ctiv eSer
eS ervice Sy
vice Sy st
stem PL
em PL US
US
see AS SYST PLUS
A
A ctiv
ctiv eSpeed Limi tAssist
eS peed Limi tAssist
Display.................................................. .211
Fu nction................................................ 211
A
A ctiv
ctiv eSt
eSt eer
eering Assist
ing Assist
Ac tivating/deactivating.......................... 215
Ac tiveE mer gency Stop Assist................ 215
Fu nction................................................ 213
System limits......................................... 213
A
A dap
dap tiv
tivebr
ebr ak
akel ights
el ights .................................... 202
A
A dap
dap tiv
tivecr
ecr uisec ontr
uis ec ontr ol
ol
see ActiveD istance Assist DISTRONIC
A
A dditional door lock
dditional door lock ....................................... 82
ATer
ATer -sales
-sales ser
service
vice
see ASS YSTP LUS
Air conditioning menu
Air conditioning menu Calling up.............................................. 152
Air dis
Air distr tribution
ibution
Setting................................................... 151
Setting (MBU Xmultimedia system)......... 153
Air inlet
Air inlet
see Air-water duct Air pr
Air pr
essure
essure
see Tyre pressure
Air v
Air v ents
ents
Ad justing (front).................................... .156
Ad justing (rear)...................................... 156
Air v
Air v ents
ents
se eA irve nts
Air
Air -conditioning syst
-conditioning syst em
em
see Climat econt rol
Air
Air -r
-recir
ecir culatio nmode( with
culatio nmode( with /ne
/ne
par
par ticle
ticle pr
pre/lt
e/lt er)
er).......................................... 153
Air
Air -w
-wat
ater duct
er duct
Ke eping free.......................................... 305
Airbag
Airbag Activation................................................ 44
Fr ont airbag (driver ,fro nt passenger)........ 49
Installation locations................................ 49
Knee airbag............................................. 49
Overview.................................................. 49
PA SSENGE RAIRBA Gi ndicator la mps...... 53
Pr otection................................................ 50
Re duced pr otection.................................. 51
Side airbag.............................................. 49
Wi ndo wairbag......................................... 49 Air0
ow
Air0ow
Setting................................................... 151
Alar Alar msyst
ms ystem
em
se eA TA(anti-theT alar msystem)
All-wheel dr
All-wheel dr ive
ive
see 4M ATIC
Ambien tlighting
Ambien tlighting
Setting (MBUX multimedia system)........ .142
Andr
Andr oid A
oid A uto
uto
see Smartphone integ ration
Animals
Animals Pets in thev ehicle. ................................... 78
Anti-loc
Anti-loc kbr
kbraking syst
aking syst em
em
see AB S(Anti-loc kBraking System)
Anti-skid c
Anti-skid c hains
hains
see Sn owchains
Anti-t
Anti-theT heTprot
pr otection
ection
Ad ditional door loc k................................. 82
Immobiliser.............................................. 99
Anti-t
Anti-theT heTprot
pr otection
ection
see ATA (anti-theT alar msystem) 420
420
Index

Anticipat
Anticipat
or
oryo ccupant pr ot
yo ccupan tprot ection
ection
see PRE-SAFE ®
(anticipator yoccu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay
Apple CarPlay ®
®
see Smartphone integ ration
Assist
Assist ance syst
ance syst ems
ems
see Driving saf etys ystem
ASS YS
ASS YSTPL
TPL US
US
Batter ydisconnectio nperiod s................ 301
Displaying thes ervice due dat e.............. 300
Fu nction/no tes...................................... 300
Re gula rmaintenanc ework..................... 300
Specia lservice requ irements................. 300
AT
ATA A(anti-t
(anti-theT heTalar
alarmsyst
ms ystem)
em)
Deactivatin gthe alarm...... ..................... 100
Fu nction.................................................. 99
Interior pr otection function.....................1 01
Priming/deactivating interior pr otec-
tion........................................................ 101
Priming/deactivating tow- awa ypro-
te ction................................................... 101
To w- awa yprotection function................. 100 A A
TTENTION ASSIST
TTENTION ASSIST
Function................................................ 202
Setting.................................................. .204
System limitations.................................. 202
A
A tt
tt ention assist
ention assist ant
ant
see ATTENTIO NASSIST
A A ut ut hor
hor isedw
ise dw ork
orkshop
shop
see Quali/ed specialist workshop
A
A ut
ut omati ccar w
omati ccar w ash mode
ash mode
Ac tivating............................................... 306
A
A ut
ut omatic co-dr
omatic co-dr iv
iver airbag
er airbag shut
shuto.
o.
Fu nctio nofc o-driver airbag shuto........... 52
A
A ut
ut omatic dist
omatic dist ancecontr
anc econtr ol
ol
see ActiveD istance Assist DISTRONIC
A
A ut
ut omatic dr
omatic dr iving lights
iving lights ................................ 140
A
A ut
ut omatic fr
omatic fr ont passeng
ont passeng er airbag
er airbagshut
shuto.
o.
PA SSENGE RAIRBA Gi ndicator la mps...... 53
A
A ut
ut omati cmeasur
omati cmeasur es
es aTer
aTer an accident
an accident........... .57
A
A ut
ut omatic mirr
omatic mirr or f
or folding function
olding function
Ac tivating/deactivating.......................... 150
A
A ut
ut omatic tr
omatic tr ansmission
ansmission
Driv eprograms..................................... .167
DY NAMI CSELEC Tswitch....................... 167 Axle load
Axle load
Perm issible............................................ 350 B
B
Bag hook
Bag hook..................................................... 130
B
B AS (Br
AS (Br ak
akeA ssis
eA ssistS yst
tS yst em)
em) ........................... 198
Batt
Batt ery
ery
see High-voltag ebattery
Batt
Batt er
ery( high-v
y( high-v olt
oltag
ageo n-boar
eo n-boar delectr
de lectr ical
ical
syst
syst em)
em)
see High-voltag ebattery
Batt
Batt er
ery( ke
y( key)
y)
Re placing................................................ .81
Batt
Batt er
ery(v
y(v ehicle)
ehicle)
No tes..................................................... 322
Belt
Belt seeS eatb elt
Blind Spo
Blind Spo tAssist
tA ssist
Ac tivating/deactivating.......................... 227
Fu nction................................................ 224
System limi tations.................................. 224
Blow
Blow er
er
see Clima tecont rol Index
421
421

Plasti
ctrim............................................ 310
Re alwo od/trim elements..................... .310
Re versing camera..................................3 09
Ro of lining............................................. 310
Seat belt................................................ 310
Seat co ver............................................. 310
Sensors................................................. 309
St eering wheel....................................... 310
Ve hicle soc ketfor theh igh-voltage
battery................................................... 309
Wa shing byhand.................................... 307
Wheels/rims.......................................... 309
Wi ndo ws................................................ 309
Wi per blades.......................................... 309
Car Car pe
pet(Car
t( Car e)
e)............................................... 310
Char
Char ging
ging
At time of depa rture............................... 188
Char geleve ld ispla y............................... 188
Charg ing cable control panel.................. 177
Con/guring weekl yp ro/le...................... 188
Ending thec hargin gprocess (alternat-
ing cur rent, mod e2/3).......................... 183
Ending thec hargin gprocess (direct
cur rent, mod e4).................................... 187
Indica torlamps on vehicle soc ket........... 179 No
tes-c hargin gstatio n( mode 3)......... .175
No tes-f astchargin gstatio n( mode 4)... .176
No tes-m ains soc ket(Mod e2)............... 174
No tes-w allbo x(mode 3)........................ 175
No tesonc hargin gthe high-voltage
battery....... ............................................ 171
No tesont he high-voltag ebatter y........... 323
On-boa rdelectrical system battery
(12 V).................................................... 324
Setting them aximum possible charg-
ing cur rent (mains soc ket)...................... 177
St artin gthe chargin gprocess (alter-
nating cur rent, mod e2/3)..................... 180
St artin gthe chargin gprocess (direct
cur rent, mod e4).................................... 184
St ow ing thec hargin gcable.................... 171
USB port............................................... .135
Char
Char ging cable
ging cable
Control panel......................................... 177
St ow ing................................................. 171
Child safe Child safe ty lock ty lock
Re ar door................................................ .76
Re ar side wind ows................................... 78
Chil dseat
Chil dseat
Appr oval catego ries.................................63 At
tach ing (no tes)..................................... .62
Basic instructions.................................... 57
Fr ont passenger seat (no tes).................... 74
Fr ont passenger seat (without auto-
matic airbag shuto.)............................... .74
ISOFIX/i-Siz e(/tting )............................... 67
No tesonr isksa nd danger s...................... 58
Re commendation sfor child restraint
systems................................................... 61
Seats suitable forb elt-secured child
re straint systems..................................... 71
Seats suitable fori ‑Sizec hildrestraint
systems................................................... 66
Seats suitable forI SOFIX child
re straint systems..................................... 64
Securing on thec o-driver seat..................75
Securing on ther ear seat......................... 72
To pT ether..... ........................................... 69
Childr
Childr en en
Av oiding danger sinthevehicle............... .58
Basic instructions.................................... 57
Chock Chock Storag elocation..................................... 341
Chock Chock see Chock Index
423
423

Cleaning
Cleaning
see Care
Cleaning
Cleaning 0uid
0uid
see windscreen washer 0uid
Climat
Climat econtr
ec ontr ol
ol
Ac tivating/deactivating.......................... 152
Ac tivating/deactivating theA /C func-
tion (control panel).................................1 52
Ac tivating/deactivating theA /C func-
tion (MBUX multimedia system).............. 152
Ac tivating/deactivating thes ynchro-
nisation function (MBUX multimedia
system).................................................. 153
Air-recirculation mode (wit h/ne parti-
cle pre/lter)...........................................1 53
Au tomatic control................................. .152
Calling up thea ir conditioning menu....... 152
Demistin gthe windscreen.... .................. 151
Demistin gwindo ws................................ 153
Fr ont air vents........................................ 156
Immediat epre-entr yclima tecont rol....... 155
No te...................................................... 151
Pre-entr yclimat econtrol at depa rture
time.......................................................1 54
Pre-entr yclimat econtrol using thek ey... 153 Re
ar air vents......................................... 156
Setting (MBU Xmultimedia system)......... 152
Setting thea ir distribution...................... 151
Setting thea ir0ow.................................. 151
Setting thet emperature......................... 151
Switching ther ear windo wheater
on/o.................................................... 151
THERM ATIC cont rolp anel...................... 151
THERMOTRONIC control panel............... 151
Ve ntilating thev ehicle( convenience
opening).................................................. 94
Clot
Clot hes hook hes hook ................................................ 131
Co-dr
Co-dr iv
iver airbag
er airbag shut
shut o.
o.
see Automatic co-driver airbag shuto.
Coc
Coc kpit
kpit
Overview.................................................... 6
Co.ee
Co.ee cup symbol
cup symbol
see ATTENTIO NASSIST
Collision det
Collision det ection (park
ection (parked v
ed vehicle)
ehicle)
Information............................................ 195
Combination switch
Combination switch .................................... .140
Com
Com ponent-speci/c
ponent-speci/c inf
infor
ormation
mation................... 350 Com
Com
put
puter
er
see On-boar dcomputer
Conv
Conv enience closing
enience closing...................................... 94
Conv
Conv enience opening
enience opening..................................... 94
Coolant (engine)
Coolant (engine) Levelc hec k............................................ 304
No tes..................................................... 353
Cooling
Cooling seeC lima tecontrol
Cop
Cop yr
yright
ight...................................................... .42
Cr aw
Cr aw ler mode
ler mode
Fu nction/no tes...................................... 201
Cr
Cr oss
oss tr
tra1c
a1c (w
(war
arning)
ning)
see Manoeuv ring assistance
Cr
Cr oss
oss Tr
Tra1c
a1c Alert
Alert........................................ 244
Cr
Cr osswind Assist
osswind Assist
Fu nction/no tes...................................... 199
Cr
Cr uise contr
uise contr ol
ol
Ac tivating............................................... 205
Buttons.................................................. 205
Calling up aspeed................................. 205
Deactivating........................................... 205
Fu nction................................................ 204 424 424
Ind
ex

Blind Spo
tAssist cur rentl yu navailable
See Owner's Manual.............................. 392
Blind Spo tAssist inoperative.................. 393
Canno tstart engine See Owner's
Manual..................................................4 03
Charging fault Please chang echarging
me thod See Owner's Manual .................371
Charging me thod cur rentl yu navaila-
ble Please tr yagain or chang echarg-
ing me thod............................................ 371
Chec kbrake pads See Owner's Man-
ual........................................................ .386
Cruise control and Limiter inoperative.. .. 387
Cruise control inoperative.. .................... 387
Cruise control o.................................... 387
DC chargin ginoperativ eConsult
wo rkshop ............................................... 371
Device de tected at diagnostics con-
nection See Owner's Manual................. .403 Fr
ont-passenger airbag disabled See
Owner's Manual .................................... .360
Fr ont-passenger airbag enabled See
Owner's Manual .................................... .361
Hazar dwarnin glamps malfunctioning .... 365
Head-up displa ycurrentl yu navailable
See Owner's Manual.............................. 376
Head-up displa yinoperative ...................3 77
High-voltag ebatter ymaintenance
re qu ired ur gentl y.No star tinapprox.
XXX km (red displa ymessag e)............... 375
High- voltag ebatter ymaintenance
re qu ired ur gentl y.No star tinapprox.
XXX km (yello wdispla ymessag e)........... 375
High- voltag ebatter ymaintenance
re qu ired ur gentl y.Wi thout engine
re start, consul tworks hop ....................... 376
Limi teri noperative................................. 388
Limiter passive.. ..................................... 388 Np
ermanentl yactiv eRisk of vehicle
ro lling....................................................3 81
No tpossible tounloc kchargin gcable
Se eO wner's Manual.. ............................ 370
Onl yselect Park (P) when vehicle is
stationary.. ............................................ 380
Pa rking Assist and PARKTRONIC inop-
erativ eSee Owner's Manual................... 397
Plac ethe keyint he mar keds pace
See Owner's Manual.............................. 364
Please wait. Batter yhas no tyet
re ached operatin gtemperature.
Engine canno tstart. ............................... 372
PRE-SAFE inoperativ eSee Owner's
Manual..................................................3 62
Re duce speed.. ...................................... 407
Re duced driv esystemp erform ance
Se eO wner's Manual.. ............................ 371
Re versing no tposs. Consult workshop ... 381 428 428
Index