2021 MERCEDES-BENZ EQB SUV phone

Symbols
Symbols
.......................................................... 5 5A
A
tag lance
tag lance ...................................................... 6 6
Co ckpit ........................................................... 6
Indicator and warning lamps (standard) ......... 10
Indicator and warning lamps (widescreen
cockpit) ........................................................ 12
Overhead control panel ................................. 14
Door operating unit and seat adjustment .......16
Emer gencie sand breakdowns ....................... 18 Digit Digit
al Owner's Manual
al Owner's Manual ................................. 20 20
Calling up theD igital Owner's Manual ............ 20 Gener
Gener
al not
al notes
es............................................... 22 22
Pr otection of thee nvironment ....................... 22
Ta ke -bac kofe nd-of-lif evehicles .................... 22
Mercedes-Ben zGenuine Parts. ....................... 22
Owner's Manual ............................................ 24
Mercedes me App ......................................... 24
Operatin gsafet y. .......................................... .25
Declarations of con form ity and no teson
driving in di.erent countries .......................... 27 Diagnostics connection ................................. 35
Quali/ed specialis tworks hop ........................ 36
Ve hicle registratio n....................................... 37
Cor rect use of thev ehicle. ............................ 37
Informatio nonthe REACH regulation ............. 37
No tesf or persons wit helectronic medical
aids .............................................................. 37
Implied warrant y.......................................... .38
QR code forr escue car d.............................. .38
Dat astora ge .................................................38
Copyright ...................................................... 42 Occupant safe
Occupant safe
ty
ty............................................ 43 43
Re straint system .......................................... .43
Sea tbelts .................................................... .45
Airbags ......................................................... 49
PRE-SAFE ®
system ........................................ 56
Au tomatic measures aTer an accident ........... 57
Safel ytransporting children in thev ehicle. ..... 57
No tesonp etsint hevehicle .......................... 78 Opening and closing
Opening and closing
...................................... 79 79
Ke y............................................................... 79
Door s............................................................ 82 Load compartment ........................................ 87
Side windo
ws................................................ 92
Sliding sunroof .............................................. 95
Anti-theT pr otection ...................................... 99 Seats and sto Seats and sto
wing
wing....................................... 102 102
No tesont he cor rect driver's seat position .. 102
No tesont he height limi tonthethirdr ow
of seats ....................................................... 103
Seats .......................................................... 103
St eering wheel ............................................ 114
Easy entr yand exitfeatur e.......................... 115
Memor yfun ction ......................................... 116
St owa geareas ............................................ 118
Soc kets ....................................................... 132
Wi reless chargin goft he mobile phone
and connection wit hthe exterior aerial ........ 135
Fi tting/removing the0 oor mats ................... 137 Light and sight Light and sight
............................................ 139 139
Exterior lighting ........................................... 139
Interior lighting ............................................ 142
Wi ndsc reen wiper sand windscreen
wa sher system ............................................ 144 2 2
Con
tents

Mir
rors ........................................................ 148 Climat
Climat
econtr
ec ontrol ol........................................... 151 151
Overvie wofclimatecontrol systems ............ 151
Operating thec limat econtrol system .......... 152 Dr
Dr
iving and par
iving and par king
king..................................... 157 157
Driving ........................................................1 57
DY NAMI CSELEC Tswitch. .......................... .167
Tr ansmission ............................................... 169
Fu nctio noft he 4MATIC .... ...........................1 71
Charging theh igh-voltag ebatter y................1 71
Pa rking .......................................................1 90
Driving and driving saf etys ystems ............... 196
Ve hicle towing instructions .......................... 244 Ins
Ins
tr
trumen tdispla
umen tdispla yand on-boar
ya nd on-boar dcom-
dc om-
put
put er
er........................................................... 246 246
No tesont he inst rument displa yand on-
boar dcomputer .......................................... 246
Overvie wofinstrument displa y.................... 247
Overvie wofbuttons on thes teering wheel ... 248
Operating theo n-boar dcomputer ................2 48Overvie
wofdisplayson thei nst rument
displa y........................................................ 249
Head-u pdispla y.......................................... 250 MBUX multimedia syst
MBUX multimedia syst
em
em........................... .252
252
Overvie wand operation ............................... 252
System settings .......................................... 261
Driv esystems ettings .................................. 265
Na vigatio n.................................................. .266
Te lephone ................................................... 274
Mercedes me app ....................................... 278
Mercedes-Benz emer gency call system ....... 287
Ra dio &m edia ............................................ .294
Sound settings ............................................ 299 Maint Maint
enance and care
enance and care ................................. 300 300
ASS YSTP LUSs ervice inter vald ispla y.......... 300
Engine compartment ................................... 301
Cleaning and car e....................................... 305 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 313 313
Emer gency .................................................. 313
Fla ttyre. ..................................................... 315 Batter
y(vehicle ).......................................... 322
To w- starting or towing away....................... .324
Electrical fuses ............................................ 329 Wheels and tyr
Wheels and tyr
es
es........................................ .333
333
No tesonn oise or unusual handling char-
acteristics ................................................... 333
No tesonr egular lyinspectin gwheel sand
tyres .......................................................... .333
No tesons nowc hains ................................. 333
Ty re pressur e.............................................. 334
Wheel chang e............................................. 337
Emer gency spa rewheel .............................. .346 T T
ec
ec hnical data
hnical data ............................................. 348 348
No tesont echnical dat a.............................. 348
On-boar delectronic s................................... 348
Re gula tory radio identi/cation and no tes. .... 350
Ve hicle identi/cation plate, VIN and
engine number overview. ............................. 350
Operating 0uids ...........................................3 52
Ve hicle dat a................................................ 355 Con
tents
3
3

1
±Increases recuperation →
165
q Reduces recuperation →
165
2 Combination switch →
140
3 Instrumen tdisplay →
246
4 DIRECT SELECT le ver →
169
5 Start/stop but ton →
160
6 Media display →
252
7 Climat econtrol systems →
152
8 £ Hazardwarnin glight system →
141
9 PASSENGE RAIRBA Gi ndicator la mps →
53
A Glovecompartment →
120
B Stow agec ompartment →
120
C Cup holder
D 8 Controlle rfor volume and switching
sound on/o. →
252
Ü Switches theM BUX multimedia system
on/o. →
252 E
z Calls up navigation →
254
F | Calls up radio or media →
254
G % Calls up thet elephone →
254
H ß Calls up favo urites →
254
I y Calls up vehicle functions →
254
J c ActiveP arking Assist →
241
K DYNAMI CSELEC Tswitch →
168
L Touchpad →
254
M Control panel fort he MBUX multimedia system →
248
N Adjusts thes teering wheel manually →
114
O ý Switches thes teering wheel heater
on/o. →
115
P Control panel:
On-boar dcomputer →
248
Cruise control or variable limi ter →
205
I ActiveD istance Assist DISTRONIC →
209
Q Diagnostics connection →
35 At
ag lance –Cockpit
7 7

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld s
/eld str treng th
ength
Bloc kHeater Remo teControl, Garag eDoor
Opener 869 MHz (868.7–869.2 MHz)≤
25 mW ERP
Blue toot h, Kleer ,RLA N, wireless Headphone s2.4 GHz ISM band (2400–2483.5 MHz) ≤100 mW EIRP
RLAN 5.1 GHz UNII-1 (5150–5250 MHz)≤25mWEIRP
Interior Monitoring Radar ,RLA N5 .8 GHz UNII-3 (5725–5875 MHz)≤ 25 mW EIRP
Re mo teKeyless Entr y7 .25 GHz UWB (6.0–8.5 GHz) ≤-41.3 dBm/MHz EIRP mean≤0 dBm/MHz
EIRP peak
76 GHz radar 76–77 GHz ≤55dBm peak EIRP
Carsharing Module NFC:
NFC:
13.553–13.567 MHz
Bluet Bluet ooth
oo th®
®
:
:
2402–2480 MHz NFC:
NFC:
≤42d
BμA/m at 10 m
Bluet Bluet ooth
oo th®
®
:
:
≤+4d Bm (class 2) 30
30
General no
tes

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld s
/eld str treng th
ength
Re ar Seat Enter tainment System
Bluet
Bluetooth
oo th®
®
:
:
2400–2483.5 MHz
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
2400–2483.5 MHz
WL WL AN 5GHz:
AN 5GHz:
5150–5250 MHz
5725–5875 MHz Bluet Bluet
ooth
oo th®
®
:
:
-0.8 dBm
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
14.5 dBm
WL WL AN 5GHz:
AN 5GHz:
20.5 dBm
13.3 dBm
Tw o-w ayradio (Tel7 telephone control unit) E-GSM (900 MHz)
GSM (1800 MHz) +33 dBm
+30 dBm
UMT S(Band I, III,V III) +24 dBm (+1/-3 dB)
LT E( Band 1, 3, 7, 8, 20, 28) +23 dBm (±2 dB)
RAMSES (Router And Mobile SErviceS )GSM (E-GSM 850 /E-GSM 900 ,Class 4)
GSM (E-GSM 180 0/E-GSM 1900, Class 4) <+
32.5 dBm (± 1dB)
<+ 29.5 dBm (± 1dB)
UMT S(WC DM AFDD I, II,III,I V, V, VIII, XIX ,Class
3) <+
23.5 dBm (±1 dB)
LT E( FDD B1, B2, B3, B4, B5, B7, B8, B9, B18,
B19, B21, B28, Class 3) <+
23 dBm (±1 dB) General no
tes
31 31

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld s
/eld str treng th
ength
LT E( TDD B38, B40, B41, Class 3) <+23 dBm (±1 dB)
GNSS (1559–1610 MHz )R eceiving onlyInf
Inf
or
ormation about t
mation about t he
hespeci/c
speci/c absorp
absorption r
tion rate
ate
Fo rF rance onl y: The
values weredeterm ined and tested in acco rd-
ance wit hthe Décr etn° 2019-1186 guideline re
ga rding thei ndication of thes peci/c absor ption
ra te (SAR )ofw ireless vehicle components.
Inf
Inf or
ormatio nabout t
matio nabout t he
hespeci/c
speci/c absorp
absorption r
tion r ate
ate V
V
ehicle com
ehicle com ponent (designation in
ponent (designation in
accor
accor dance wit
dance wit hEUDoC)
hEUD oC) S
S
AR v
AR v alue in W/kg
alue in W/kg Applicablelimi tv
Applicabl elimi tvalue
alue
Ra dio dat atransmission telephone system 0.24 W/kg 2W/kg
Hermes 2.1 <0.4 W/kg 2W/kg
Compensator ECE DE003 &ECE DE004 <0.2 W/kg 2W/kg
DA IRSE 1.8 W/kg 2W/kg
Ta ble tPCS M-T230NZ 0.7 W/kg4 W/kg
NRCS2P 0.003 W/kg2W/kg
NTG7RSU 0.07 W/kg2W/kg 32
32
General no
tes

R
charge leve loft he high-voltag ebatter y,esti-
mated range
In cer tain cases,itm aybe requ ired tostor edata
that would ha veotherwise been used onl ytempo-
rari ly.T his ma ybethe case if thev ehicleh as
de tected amalfunction, fore xamp le.
If yo uu se services, suc hasrepair services and
maintenance work,s tore do perational dat aas
we ll as thev ehiclei denti/cation number can be
re ad out and used. The ycan be read out by
service networ kemp loye es, suc hasworks hops
and manu facturer sorthirdp arties, suc hasbreak-
down services. The same is true in thec ase of
wa rrant yclaims and qualit yassurance measures.
In general, ther eadoutisp erform ed via thel egally
prescribed por tfor thed iagnostics connection in
th ev ehicle. The operatio naldatat hat ar eread out
document tech nica lstatesoft hevehicle or of
individual component sand assis tinthe diagnosis
of malfunctions ,compliance wit hwarrant yo bliga-
tions and qualit yimpro vement. Tothat end ,these
data, in particular information abou tcomponent
loads, tech nica levents, malfunctions and other
fa ults ma ybetransmitted along wit hthe vehicle identi/cation number
tothem anufacturer .Fur-
th ermore, them anufacturer is subject toproduct
liability .For this reason them anufacturer also
uses operational dat afromt hevehicle, fore xam-
ple, forr ecalls.T hese dat acan also be used to
ex amin ethe customer's warrant yand guarantee
claims.
Fa ult memories in thev ehiclec an berese tbya
service outl etor at your requ est as par tofrepair
or maintenance work.
Conv
Conv enience and inf ot
enience and inf otainment functions ainment functions
Yo uc an stor econvenienc esettings and individual
settings in thev ehiclea ndchang eorr esetthem
at an ytime.
Depending on thev ehiclee quipment ,this
includes thef ollowing settings, fore xamp le:
R seat and steering wheel positions
R suspension and climat econt rols ettings
R individual settings, suc hasinterior lighting
Depending on thes elected equipment, youc an
impor tdatai ntov ehiclei nfot ainment functions
yo urself. Depending on
thev ehiclee quipment ,this
includes thef ollowing data, fore xamp le:
R multimedi adata, suc hasmusic, /lms or pho-
to sf or playbac kinanintegratedm ultimedia
system
R address book dat afor use in connection with
an integ ratedh ands-free system or an integ ra-
te dn avigation system
R entered navigation destinations
R dataabout theu se of Interne tservices
These dat afor con venienc eand inf otainment
function smaybe sa vedl ocall yint hevehicle or
th ey ma ybel ocated on adevice whic hyou ha ve
connected tothev ehicle, suc hasasmartphone,
USB 0ash driv eorMP3player.Ifyo uh ave entered
th ese dat ayourself, youc an dele tethem at any
time.
This dat aistransmitted from thev ehicletot hird
parties onl yatyourrequ est. This applies, in par-
ticular ,when youu se online services in accord-
ance wit hthe settin gsthat youh ave selected. 40 40
Gene
raln otes

Smar
Smar
tphone int
tphone int egr
egratio n(e.g. Andr
atio n(e.g. Android A oidA ut
utoor
oor
Apple CarPl ay
Appl eCarPlay ®
®
)
)
If yo ur vehicle is accordingl yequipped, youc an
connect your smartphone or ano ther mobile end
device tothev ehicle. Youc an then control them
by means of thec ontrol elements integ ratedin
th ev ehicle. Images and audi ofromt he smart-
phon ecan be output via them ultimedia system.
Cer tain information is simultaneousl ytransfer red
to your smartphone. Depending on thet ype and
integ ration, this includes position data, day/night
mode and other general vehicle statuses. For
mor einformation please consult theO wner's
Manual of thev ehicle/inf otainment system.
This integ ration allo ws theuse of selected smart-
phone apps, suc hasnavigation or music pla yer
apps. Ther eisnofurther interactio nbetwe en the
smartphon eand thev ehicle; in particular ,vehicle
dat aisn otdirectl yaccessible. The type of addi-
tional dat aprocessin gisdetermined bythep ro-
vider of thea pp being used. Whic hsetting syou
can make, if an y,depends on thes peci/c app and
th eo perating system of your smartphone. Online ser
Online ser
vices
vices W W
ir ireless ne
eless ne tw
twor
orkc onnection
kc onnection
If yo ur vehicle has awireless networ kconnection,
it enables dat atobeexchanged between your
ve hicle and additional systems. The wireless net-
wo rkconnectio nismade possible bythev ehicle's
ow ntransmitter and receiver or byam obileend
device that youh aveb rought int othe vehicle, for
ex ample, asmartphone. Online function scan be
used via thew ireless networ kconnection. This
includes online services and applications/apps
pr ov ided toyoubyt he manu facturer or by other
pr ov iders.
Manuf
Manuf actur acturer's ser
er's ser vices
vices
Re garding them anufacturer's online services, the
individual functions ar edescribed bythem anu-
fa cturer in asuitable place, fore xamp le, in the
Owner's Manual or on them anufacturer's web-
site, wher ethe releva nt dat aprotection informa-
tion is also given. Personal dat amaybe used for
th ep rovisio nofo nline services. Dat aare
ex ch anged via asecur econnection, suc hasthe
manufacturer's designated IT systems. An yper-
sonal dat awhicha recollected, processed and used,
other than fort he pr ovision of services, is
done so exclusivel yonthe basi soflegal permis-
sion. This is thec ase, fore xamp le,foral egally
prescribed emer gency call system, acont ractual
ag reement or when consent has been given.
Yo uc an ha veservice sand functions, some of
whic haresubject toafee, activated or deactiva-
te d. This excludes legall yprescribed function sand
services, suc hasanemergency call system.
Thir
Thir dpar
dp arty ser
ty ser vices
vices
If yo uu se online services from other pr oviders
(thir dparties), these services ar ethe responsibil-
ity of thep rovider in question and subject tothat
pr ov ider's dat aprotection conditions and term sof
use. As ageneral rule, them anufacturer has no
in0uence on thec ontent exch anged.
Fo rthis reason, when service sareprov ided by
th irdp arties, please ask thes ervice pr ovider in
qu estion fori nformation about thet ype, extent
and purpos eofthe collection and use of personal
data. Gene
raln otes
41
41