2021 MAZDA MODEL CX-5 Owners Manual

NOTE
To allow the front passenger occupant
classification sensor to function
properly, do not place and sit on an
additional seat cushion on the front
passenger's seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference.
If a small child is seated on the front
passenger's seat, the warning beep may
not operate.
Mexico
If the vehicle speed exceeds about 20
km/h (12 mph) with the driver or front
passenger's seat belt unfastened, a warning
beep sounds continuously. If the seat belt
remains unfastened, the beep sound stops
once and then continues for about 90
seconds. The beep stops after the driver or
front passenger's seat belt is fastened.
Until a seat belt is fastened or a given
period of time has elapsed, the beep sound
will not stop even if the vehicle speed falls
below 20 km/h (12 mph).
NOTE
Placing heavy items on the front
passenger's seat may cause the front
passenger's seat belt warning function
to operate depending on the weight of
the item.
To allow the front passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion on
the front passenger's seat. The sensor
may not function properly because the
additional seat cushion could cause
sensor interference.
If a small child is seated on the front
passenger's seat, the warning beep may
not operate.
Rear seat
The warning beep only sounds if a seat
belt is unfastened after being fastened.
▼ Ignition Not Switched Off (STOP)
Warning Beep
If the driver's door
is opened with the
ignition switched to ACC, a beep will be
heard continuously in the cabin to notify
the driver that the ignition has not been
switched OFF (STOP). Under this
condition, the keyless entry system will
not operate, the vehicle cannot be locked,
and the battery voltage will be depleted.
▼ Key Removed from Vehicle Warning
Beep
Vehicles with advanced keyless function
If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, the beep which
sounds outside of the vehicle will be heard
6 times, the beep which sounds inside the
vehicle will be heard 6 times.
Vehicles without advanced keyless
function
If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, a
beep will be heard
in the cabin 6 times.
NOTE
Because the key utilizes low-intensity
radio waves, the Key Removed From
Vehicle Warning may activate if the key is
carried together with a metal object or it
is placed in a poor signal reception area.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-44
CX-5_8JM9-EA-20G_Edition6_old 2021-12-9 11:43:53

▼Request Switch Inoperable Warning
Beep (With the advanced keyless
function)
If the request switch is pressed with the
door open or ajar, or the ignition is not
switched OFF with a key being carried, a
beep will be heard outside for about 2
seconds to notify the driver that the door
or liftgate cannot be locked.
▼Key Left-in-luggage Compartment
Warning Beep (With the advanced
keyless function)
If the key is left in the luggage
compartment with all the doors locked and
the liftgate closed, a beep will be heard
outside for about 10 seconds to notify the
driver that the key is in the luggage
compartment. In this case, take out the key
by pressing the electric liftgate opener and
opening the liftgate. The key taken out of
the luggage compartment may not operate
because its functions have been
temporarily stopped. To restore the key's
functions, perform the applicable
procedure (page 3-9).
▼Key Left-in-vehicle Warning Beep
(With the advanced keyless
function)
If all the doors and luggage compartment
are locked using another key while the key
is left in the cabin, the beep which sounds
outside of the vehicle will be heard for
about 10 seconds to notify the driver that
the key is in the cabin. In this case, take
out the key by opening the door. A key
taken out of the vehicle using this method
may not operate because its functions have
been temporarily stopped. To restore the
key's functions, perform the applicable
procedure (page 3-9).
▼
Power Liftgate Warning Beep*
If system operation precautions are
necessary, the driver is notified by the
warning sound.
Cautions
What to check
The beep sounds 3 times The conditions required
for the power liftgate to
operate have not been
met, such as an object
being stuck in the lift
‐
gate.
The beep sound contin ‐
ues The vehicle is being
driven with the liftgate
open. Stop the vehicle
and close the liftgate.
▼
Electric Parking Brake (EPB)
Warning Beep
The warning buzzer is activated under the
following conditions:
The vehicle is driven with the parking
brake applied.
The Electric Parking Brake (EPB)
switch is pulled while the vehicle is
driven.
▼
AUTOHOLD Warning Beep
Warning light flashes/message is displayed
and beep sound is activated
simultaneously for about 5 seconds when
using AUTOHOLD function or when
AUTOHOLD switch is operated.
Because a problem with AUTOHOLD
function has occurred, AUTOHOLD
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.7-45
CX-5_8JM9-EA-20G_Edition6_old
2021-12-9 11:43:53

function does not operate even if
AUTOHOLD switch is operated.

If the warning light flashes/message is
displayed and the beep sound is activated
simultaneously, have your vehicle
inspected at an Authorized Mazda Dealer.
▼Power Steering Warning Buzzer
If the power steering system has a
malfunction, the power steering
malfunction indication/malfunction
indicator light turns on or flashes and the
buzzer operates at the same time.
Refer to Stop Vehicle in Safe Place
Immediately on page 7-23.
▼Tire Inflation Pressure Warning
Beep*
The warning beep sound will be heard for
about 3 seconds if the tire pressures
decrease.
Refer to Tire Pressu
re Monitoring System
on page 4-256.
▼ Selective Catalytic Reduction (SCR)
Warning Beep (SKYACTIV-D 2.2)
(When the SCR warning light turns off)
If the ignition is switched ON while the
remaining amount of Diesel Exhaust Fluid
(DEF) has decreased, a sound is activated.
If the sound is activated when the ignition
is switched ON, consult an Authorized
Mazda Dealer.

(When the SCR warning light turns on/
flashes)
A sound is activated under the following
conditions:
There is a problem with the SCR
system.
The ignition is switched ON when the
remaining amount of Diesel Exhaust
Fluid (DEF) is extremely low.
If the sound is activated at the same time
the SCR warning ligh t turns on/flashes,
have your vehicle inspected by an
Authorized Mazda Dealer.
▼ Blind Spot Monitoring (BSM)
Warning Beep*
Driving forward
The warning beep ope
rates when the turn
signal lever is operated to the side where
the Blind Spot Monitoring (BSM) warning
light is illuminated.
NOTE
A personalized function is available to
change the Blind Spot Monitoring (BSM)
warning beep sound volume.
Refer to the Settings section in the Mazda
Connect Owner's Manual.
Reversing
The Blind Spot Monitoring (BSM)
warning sound is activated if there is a
possibility of collision with a vehicle
approaching from behind and from the
rear on the left and right sides of the
vehicle.
▼ Lane Departure Warning Sound*
While the system is
operating, if the
system determines that the vehicle may
depart from the lane, it sounds a warning
sound.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-46*Some models.
CX-5_8JM9-EA-20G_Edition6_old 2021-12-9 11:43:53

NOTE
The volume of the Lane-keep Assist
System (LAS) & Lane Departure
Warning System (LDWS) warning sound
can be changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
The type of the Lane-keep Assist System
(LAS) & Lane Departure Warning
System (LDWS) warning sound can be
changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
▼Mazda Radar Cruise Control with
Stop & Go function (MRCC with
Stop & Go function) System
Wa r n i n g s
*
The Mazda Radar Cruise Control with
Stop & Go function (MRCC with Stop &
Go function) system
warnings notify the
driver of system problems and precautions
on use when required. Check after hearing
a warning beep sound.
Warning beep What to check
While the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func ‐
tion) system is operating,
a single beep sound is
heard when “Front Ra ‐
dar Sensor Blocked” is
displayed in the mul ‐
ti-information display. Cancel the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func‐
tion) system if the radar
sensor (front) becomes
dirty. Clean the area
around the radar sensor
(front).
The beep sounds inter ‐
mittently while the vehi ‐
cle is being driven. The distance between
your vehicle and the ve
‐
hicle ahead is too close.
Verify the safety of the
surrounding area and re ‐
duce vehicle speed.
Warning beep What to check
While the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func ‐
tion) system is operating,
a single beep sound is
heard when “ Front Ra‐
dar Sensor System Mal ‐
function” is displayed in
the multi-information
display. A malfunction in the
system may be indicated.
Check the center display
to verify the problem
and then have your vehi
‐
cle inspected by an Au ‐
thorized Mazda Dealer.
▼ Excessive Speed Warning*
If the vehicle speed exceeds the speed
limit sign displayed on the active driving
display, the warning sound is activated and
the area around the speed limit sign
displayed on the active driving display
flashes 3 times in amber, and if the vehicle
speed continues to exceed the displayed
speed limit sign, the indication stops
flashing and remains on.
▼
Collision warning*
If there is a possibility of a collision with a
vehicle ahead or an obstruction at the rear
of the vehicle, the warning light in the
instrument cluster flashes at the same time
as the warning indication is displayed in
the multi-information display, and a
warning sound is activated intermittently.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.7-47
CX-5_8JM9-EA-20G_Edition6_old
2021-12-9 11:43:53

When Liftgate Cannot beOpened
If the battery is dead, the liftgate cannot be
unlocked and opened.
In this case, the liftgate can be unlocked
by taking care of the dead battery
situation.
Refer to Jump-Starting on page 7-13.
If the liftgate cannot be unlocked even if
the dead battery situation has been
resolved, the electrical system may have a
malfunction.
In this case, the liftgate can be opened
using the following procedure as an
emergency measure.
1. Wrap the end of a flathead screwdriver
in a cloth and remove the cover on the
interior surface of the liftgate using it.

Cover
2.(Without power liftgate)
Turn the lever to the right to unlock the
liftgate.

Lever
(With power liftgate)
Push the liftgate while pressing the
lever down.

Lever
After performing this emergency measure,
have the vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
If Trouble Arises
When Liftgate Cannot be Opened
7-48
CX-5_8JM9-EA-20G_Edition6_old 2021-12-9 11:43:53

If the Active Driving
Display Does Not Operate
If the active driving display does not
operate, switch the ignition off and then
restart the engine. If the active driving
display does not operate even with the
engine restarted, have the vehicle
inspected at an Authorized Mazda Dealer.
If Trouble Arises
Active Driving Displa y Does Not Operate
7-49
CX-5_8JM9-EA-20G_Edition6_old 2021-12-9 11:43:53

MEMO
7-50
CX-5_8JM9-EA-20G_Edition6_old2021-12-9 11:43:53

8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on
equipment.
Customer Assistance......................... 8-2 Customer Assistance
(U.S.A.)........................................ 8-2
Customer Assistance
(Canada)....................................... 8-7
Customer Assistance (Puerto
Rico)........................................... 8-10
Customer Assistance
(Mexico)..................................... 8-11
Mazda Importer/Distributors........ 8-13 Importer/Distributor................... 8-13
Reporting Safety De fects................ 8-14
Reporting Safety Defects
(U.S.A.)...................................... 8-14
Reporting Safety Defects
(Canada)..................................... 8-15
Warranty.......................................... 8-16 Warranties for Your Mazda.........8-16
Outside the United States/
Canada........................................ 8-17
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada)..................... 8-18
Add-On Non-Genuine Parts and
Accessories................................. 8-19
Cell Phones....................................... 8-20
Cell Phones Warning.................. 8-20
Event Data Recorder.......................8-21 Event Data Recorder (U.S.A. and
Canada)....................................... 8-21
Recording of Vehicl e Data.............. 8-22
Recording of Vehicle Data..........8-22
Uniform Tire Quality Grading System
(UTQGS).......................................... 8-23 Uniform Tire Quality Grading
System (UTQGS)....................... 8-23
Tire Information (U.S.A.)............... 8-25 Tire Labeling.............................. 8-25
Location of the Tire Label
(Placard)..................................... 8-30
Tire Maintenance........................ 8-33
Vehicle Loading.......................... 8-36
Steps for Determining the Correct
Load Limit.................................. 8-41
Declaration of Conf ormity..............8-42
Declaration of Conf ormity......... 8-42
8-1
CX-5_8JM9-EA-20G_Edition6_old 2021-12-9 11:43:53