2021 CITROEN BERLINGO VAN Handbook (in English)

143
Practical information
7Observe the legislation in force in the
country in which you are driving.
Towing devices
Depending on equipment, the vehicle can be fitted with one of the following towing devices:
Approval No.: E1 R55 (reference 1)
Mounting position then towing device reference
Type of towing device

Towing device fixed at the top


Towing device fixed at the bottom

Swan neck – Standard swan neck L1
– Standard swan neck L2 –
Cross (worksite) swan neck L1
– Cross (worksite) swan neck L2


Quickly detachable towball – Standard quickly detachable
towball L1
–

Standard quickly detachable towball L2 –

Cross (worksite) quickly
detachable towball L1
–

Cross (worksite) quickly
detachable towball L2
For more information on your towing device, refer to the user guide supp\
lied with it.

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Practical information
Towing device with quickly detachable towball
No tools are required to install or remove this
genuine towing device.
Trailers with LED lamps are not
compatible with the wiring harness of this
device.
Fitting

► On the towball, move the lever from position
1 to position 2.
►

Before fitting the towball, check that the
contact points (shown by the arrows) are clean.
Use a soft, clean cloth.
► Insert the end of the towball into the carrier ,
located underneath the rear bumper, as far as it
can go.
►

Secure the towball correctly by moving the
lever to position 3

("locked" position).
►

If necessary
, pivot the socket downwards,
paying attention to the exhaust pipe.
►

Connect the trailer plug to the 13-pin socket
provided next to the carrier

.
►

Secure the trailer by connecting its safety
cable to the eye on the carrier

.
Removing
► On the towball, move the lever from position
3 to position 2.
►

Remove the towball by pulling it towards you.
►


Once the towball has been removed, move
the lever from position 2

to position 1.
If the towball is not locked, the trailer can
detach. This may cause an accident.
Always lock the towball as described in the
instructions.
Observe the legislation in force in the country
in which you are driving.
Remove the towball when not in use.
Before starting the vehicle, check that the
trailer lamps operate correctly.
Before setting off, check the adjustment of the
headlamp beam height.
Connect the trailer plug with the engine
off .
If you connect the trailer plug within a few
minutes of switching off the engine, do not
touch the exhaust pipe. Risk of burns!
Carrier systems (box or bicycle
carrier)
Always comply with the maximum load
authorised on the towing device: if exceeded,
the device may detach from the vehicle,
potentially causing a serious accident.
For more information about the Engine
technical data and towed loads and in
particular, the maximum load on the towing
device, refer to the corresponding section.
Remove the quickly detachable towball
when not towing a trailer.
Energy economy mode
System which manages the duration of use of
certain functions to conserve a sufficient level of
charge in the battery.
After switching off the engine and for a maximum
cumulative period of around 40 minutes, you can
continue to use functions such as the audio and
telematics system, the wipers, the dipped beam
headlamps, the courtesy lamps, etc.

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Practical information
7Switching to the mode
A message indicating that the vehicle has
switched to economy mode is displayed on the
instrument panel screen and the active functions
are put on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes using your audio system’s hands-free
system.
Exiting the mode
These functions will be automatically reactivated
the next time the vehicle is used.
In order to restore the use of these functions
immediately, start the engine and let it run:
–

for less than 10 minutes, to use the equipment
for approximately 5 minutes,
–


for more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the duration specified to
ensure that the battery charge is sufficient.
Do not repeatedly and continuously restart the
engine in order to charge the battery

.
A flat battery prevents the engine from starting.
For more information on the 12 V battery,
refer to the corresponding section.
Load reduction mode
System that manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as the air conditioning and the
heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Roof bars / Roof rack
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars and racks, at least
before each trip.
Remove the roof bars once they are no longer
needed.
In the event of loading ( not exceeding
40 cm in height) on the roof, do not
exceed the following loads:
–

T

ransverse bars on longitudinal bars:
80

kg.
–

T

wo transverse bars bolted to the roof:
100

kg.
–

Three transverse bars bolted to the roof:
150


kg.
–

An aluminium rack: 120

kg.
–

A

steel rack: 115 kg.
If the height exceeds 40
cm, adapt the speed
of the vehicle to the profile of the road to
avoid damaging the roof bars or the roof rack
and the fixings on the vehicle.
Refer to national legislation in order to comply
with the regulations for transporting objects
that are longer than the vehicle.


In the event of loading a 7-seat model
(not exceeding 40 cm in height) on the
roof, do not exceed the following loads:
–

Three transverse bars bolted to the roof:
100


kg.
–

An aluminium rack: 70

kg.
–

A

steel rack: 65 kg.
As a safety measure and to avoid damaging the roof, it is essential to use

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Practical information
the roof bars and racks approved for your
vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars and racks.


To fit the transverse roof bars or a roof rack, use
the fixing points provided for this purpose:
►
Remove the fixing covers installed on the
vehicle.
►


Put each fixing in place and lock them on the
roof one by one.
►


Ensure that the roof bars or the roof rack are
correctly fitted (by shaking them).
The bars are adaptable for each fixing point.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
risk of injury resulting from an automatic
change to START mode.
The location of the interior bonnet release lever prevents opening the
bonnet when the left-hand front door is
closed.
When the engine is hot, handle the
exterior safety catch and the bonnet stay
with care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after
the engine has been switched off.
Take care with objects or clothing that
could be caught in the blades of the fan!
Opening
► Open the left-hand front door .

► Pull the release lever, located at the bottom
of the door frame, towards you.
►

Lift the safety catch and raise the bonnet.

► Unclip the stay from its housing and place it
in the support slot to hold the bonnet open.
Closing
► Take the stay out of the support slot.
► Clip the stay in its housing.

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Practical information
7► Lower the bonnet and release it near the end
of its travel.
►

Pull on the bonnet to check that it is locked
correctly

.
Because of the presence of electrical
equipment under the bonnet, it is
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine represented is an example given for
illustration purposes only.
The locations of the following elements may
vary:
–

Air filter
.
–

Engine oil dipstick.
–


Engine oil filler cap.
Petrol engine

Diesel engine

1. Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery / Fuses
5. Remote earth point (-)
6. Fusebox
7. Air filter
8. Engine oil filler cap
9. Engine oil dipstick
The Diesel fuel system operates under
very high pressure.
All work on this circuit must be carried out
only by a CITROËN dealer or a qualified
workshop.
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
The fluids must comply with the manufacturer's requirements and with
the vehicle's engine.
Take care when working under the bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).
Used products
Avoid prolonged contact of used oil or fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a CITROËN dealer or a
qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the

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Practical information
ignition is switched on (for vehicles equipped
with an electric gauge), or using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended
that you check the level, and top up if necessary,
every 3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
►

Grasp the dipstick by its coloured grip and
pull it out completely

.
►

Wipe the end of the dipstick using a clean,
lint-free cloth.


► Reinsert the dipstick and push fully down,
then pull it out again to visually check the oil
level: the correct level is between marks A
(max)
and B (min).
Do not start the engine if the level is:
–

above mark
A: contact a CITROËN dealer or a
qualified workshop.
– below mark B : top up the engine oil
immediately.
Oil grade
Before topping up or changing the engine
oil, check that the oil is suitable for the engine
and complies with the recommendations in
the service schedule supplied with the vehicle
(or available from your CITROËN dealer and
qualified workshops).
Use of non-recommended oil may invalidate
the contractual warranty in the event of
engine failure.
Topping up the engine oil level
The location of the oil filler cap is shown in the
corresponding underbonnet layout view.
►

Add oil in small quantities, avoiding any spills
on engine components (risk of fire).
►


W
ait a few minutes before checking the level
again using the dipstick.
►

Add more oil if necessary
.
►

After checking the level, carefully refit the oil
filler cap and the dipstick in its tube.
During the 30 minutes after topping up
the oil, the check performed with the oil
level indicator in the instrument panel when
the ignition is switched on is not valid.
Brake fluid
The level of this fluid should be close to
the "MAX" mark. If not, check the brake
pad wear.
To know how often the brake fluid should be
replaced, refer to the manufacturer's servicing
schedule.
If topping up, clean the cap before
replacing it. Use only DOT4 brake fluid
from a sealed canister.
Engine coolant
Check the engine coolant level regularly.
It is normal to top up this fluid between
two services.
The check and top-up must only be done with
the engine cold.
A low level presents a risk of serious damage to
the engine.
The level of this fluid should be close to the
"MAX" mark but should never exceed it.
If the level is close to or below the " MIN” mark, it
is essential to top up.
When the engine is hot, the temperature of this
fluid is regulated by the fan.
In addition, as the cooling system is pressurised,
wait at least one hour after switching off the
engine before carrying out any work.
To avoid the risk of scalding if you need to top
up in an emergency, wrap a cloth around the cap

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Practical information
7and unscrew the cap by two turns to allow the
pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
Screenwash fluid
Top up to the required level when necessary.
Capacity of the tank:
–

5.3 litres for "very cold climate" versions.
–


2.2 litres for other versions.
Fluid specification
The fluid must be topped up with a ready-to-use
mixture.
In winter (temperatures below zero), a liquid
containing an agent to prevent freezing must
be used which is appropriate for the prevailing
conditions, in order to protect the elements of the
system (pump, tank, ducts, jets, etc.).
Filling with pure water is prohibited under
all circumstances (risk of freezing,
limestone deposits, etc.).
Diesel fuel additive (Diesel
with particle filter)
or On reaching the minimum level
in the particle filter additive tank,
this warning lamp comes on fixed, accompanied
by an audible warning and a message warning
that the additive level is too low.
Topping up
This additive must be topped up without delay by
a CITROËN dealer or a qualified workshop.
AdBlue (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the AdBlue range
indicators, refer to the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on the Supply of AdBlue,
refer to the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and offers
very specific products.
12 V battery
The battery does not require any maintenance.
However, check regularly that the terminals
are correctly tightened (versions without quick
release terminals) and that the connections are
clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out only by
a CITROËN dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate
undesirable odours.

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Practical information
Air filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
When the particle filter is
approaching saturation, this
warning lamp comes on temporarily,
accompanied by a message warning of the risk
of filter clogging.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37

mph (60 km/h) until the warning lamp
goes off.
If the warning lamp stays on, this
indicates a low Diesel additive level.
For more information on Checking levels,
refer to the corresponding section.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice the
emission of water vapour at the exhaust while
accelerating. This has no impact on the
vehicle’s behaviour or the environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any maintenance (no oil change).
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Brake pads
Brake wear depends on the style of
driving, particularly in the case of vehicles
used in town, over short distances. It may be
necessary to have the condition of the brakes
checked, even between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads
are worn.
After washing the vehicle, moisture, or in wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc wear
For information on checking brake disc
wear, contact a CITROËN dealer or a
qualified workshop.
Manual parking brake
If you notice excessive brake lever travel
or decreased effectiveness, the parking
brake must be adjusted, even between two
services.
This system must be checked by a CITROËN
dealer or a qualified workshop.
Electric parking brake
This system does not require any routine servicing. However, in the event of a
problem, do not hesitate to have the system
checked by a CITROËN dealer or a qualified
workshop.
For more information on the Electric
parking brake, refer to the
corresponding section.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50
km/h), add