2020 TOYOTA HIGHLANDER HYBRID fuel

3264-6. Driving tips
HIGHLANDER HV_U
gently release the brake pedal
to allow the vehicle to move for-
ward slightly while avoiding
overuse of the accelerator
pedal. Doing so can help control
excessive gasoline consump-
tion.
Control and maintain the vehicle
at a constant speed. Before
stopping at a toll booth or simi-
lar, allow plenty of time to
release the accelerator and gen-
tly apply the brakes. A greater
amount of electrical energy can
be regenerated when slowing
down.
Use the air conditioning only
when necessary. Doing so can
help reduce excessive gasoline
consumption.
In summer: When the ambient
temperature is high, use the
recirculated air mode. Doing so
will help to reduce the burden on
the air conditioning system and
reduce fuel consumption as
well.
In winter: Because the gasoline
engine will not automatically cut
out until it and the interior of the
vehicle are warm, it will con-
sume fuel. Also, fuel consump-
tion can be improved by
avoiding overuse of the heater.Make sure to check the tire infla-
tion pressure frequently.
Improper tire inflation pressure
can cause poor fuel economy.
Also, as snow tires can cause
large amounts of friction, their
use on dry roads can lead to
poor fuel economy. Use tires
that are appropriate for the sea-
son.
Carrying heavy luggage will lead
to poor fuel economy. Avoid car-
rying unnecessary luggage.
Installing a large roof rack will
also cause poor fuel economy.
Since the gasoline engine starts
up and cuts out automatically
when cold, warming up the
engine is unnecessary. More-
over, frequently driving short
distances will cause the engine
to repeatedly warm up, which
can lead to excess fuel con-
sumption.
Highway driving
Air conditioning
Checking tire inflation
pressure
Luggage
Warming up before driv-
ing

3345-1. Toyota multi-operation touch
HIGHLANDER HV_U
5-1.Toyota multi-operation touch
*: Vehicle with the 12.3-inch display
The following functions can be
displayed and operated on the
toyota multi-operation touch.
Operate a switch to change the dis-
played function screen.
The displayed function can also be
changed by performing an up or
down flick operation on the Toyota
multi-operation touch.
Select to display the air con-
ditioning control screen.
( P.343, 350) Select to display the seat
control screen. (
P.353,
355)
Select to display the audio
control screen.
*
Select to display the energy
monitor/fuel consumption
screen. ( P.117)
2WD models: Select to dis-
play the setting screen.
( P.335)
AWD models: Select to dis-
play the vehicle information
screen. ( P. 9 7 )
*: Refer to the “NAVIGATION AND
MULTIMEDIA SYSTEM
OWNER’S MANUAL”.
■Moving screens on the Toy-
ota multi-operation touch
Selecting or to change
its displayed position on the Toy-
ota multi-operation touch.
The screen posit ion can also be
changed by perform a left or right
flick operation on a screen.
■Displaying a screen in full
screen
Selecting or on the
energy monitor/consumption
screen or vehicle information
screen will display that screen in
full screen.
Toyota multi-opera-
tion touch*
The Toyota multi-operation
touch allows a screen, such
as the air conditioning con-
trol screen, and the naviga-
tion screen to be displayed
and operated simultane-
ously.
Toyota multi-operation
touch overview
Toyota multi-operation
touch operation

3385-2. Using the air conditioning system and defogger
HIGHLANDER HV_Umode switch.
■Set cooling and dehumidifi-
cation function
Press the “A/C” switch.
When the function i s on, the indica-
tor illuminates on th e “A/C” switch.
■Defogging the windshield
Defoggers are used to defog the
windshield and front side win-
dows.
Press the windshield defogger
switch.
Set the outside/recirculated air
mode switch to outside air mode if
t h e r e c i r c u l a t e d a i r m o d e i s u s e d . ( I t
may switch automatically.)
To defog the windshield and the
side windows quickly, turn the air
flow and temperature up.
To return to the previous mode,
press the windshield defogger
switch again when the windshield is
defogged.
When the windshield defogger
switch is on, the indicator illumi-
nates on the windshield defogger
switch.
■Defogging the rear window
and outside rear view mir-
rors
Defoggers are used to defog the
rear window and to remove rain-
drops, dew and frost from the
outside rear view mirrors.
Press the rear window defogger
and outside rear view mirror
defoggers switch.
When the rear window defogger and outside rear view mirror defog-
gers switch is on, the indicator illu-
minates on the rear window
defogger and outside rear view mir-
ror defoggers switch.
The defoggers will automatically
turn off afte
r a while.
■Windshield wiper de-icer
This feature is used to prevent
ice from building up on the wind-
shield and wiper blades.
Press the windshield wiper
de-icer switch.
When the windshield wiper de-icer
switch is on, the indicator illumi-
nates on the windshield wiper
de-icer switch.
The windshield wiper de-icer will
automatically turn off after a period
of time.
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air
conditioning system may switch to
recirculated air mode automati-
cally. This may also reduce fuel
consumption.
●Recirculated air mode is selected
as a default mode when the power
switch is turned to ON.
●It is possible to switch to outside
air mode at any time by pressing
the outside air mode switch.
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning “A/C” on will dehu-
midify the air from the outlets and
defog the windshield effectively.
●If you turn “A/C” off, the windows
may fog up more easily.

3395-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
5
Interior features
●The windows may fog up if the
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode and
the fan speed to any setting except
off.
■Outside/recirculated air mode
●Setting to the r ecirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to c ool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restr icted when auto-
matic mode is selected
●To improve air co nditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.316)
■When the outside temperature
is low
The dehumidification function may
not operate even when the “A/C”
switch is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor
to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air
conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning filter
 P.433
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the h ood at the loca-
tion shown in the following illustra-
tion.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning sys-
tem

3435-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
5
Interior features
■Main control screen Adjust the left side seat tem-
perature setting
Select the air flow mode
: Air flows to the upper body
: Air flows to the upper body and
feet
: Air flows to the feet
: Air flows to the feet and the
windshield defogger operates
Display the option control
screen.
Adjust the fan speed setting
Adjust the right side seat
temperature setting “SYNC” switch
If the indicator
on the “SYNC”
switch is off, the temperature for the
driver, passenger and rear seats
can be adjusted separately.
Display the rear air condition-
ing control screen ( P.350)
Select the outside air and
recirculated air modes
Set eco air conditioning
mode
The air conditioning is controlled
with low fuel con sumption priori-
tized such as reducing fan speed,
etc.
Set cooling and dehumidifi-
cation function
If “A/C” switch is not pressed, the
system will blow ambient tempera-
ture air or heated air.
■Option control screen
Select “Option” to display the
option control screen.
The functions can be switched on
and off.
When the function is on, the indica-
tor illuminates on the screen.
Select to display the previous
screen.
NOTICE
■When repairing/replacing
parts of the air conditioning
system
Have repair/replacement per-
formed by your Toyota dealer.
When a part of the air conditioning
system, such as the evaporator, is
to be replaced, it must be
replaced with a new one.
Front air conditioning
control screen (vehicle
with a 12.3-inch display)

3445-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
Select the S-FLOW mode
(P.345)
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air
conditioning system may switch to
recirculated air mode automati-
cally. This may also reduce fuel
consumption.
●Recirculated air mode is selected
as a default mode when the power
switch is turned to ON.
●It is possible to switch to outside
air mode at any time by pressing
the outside air mode switch.
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning “A /C” on will dehu-
midify the air from the outlets and
defog the windshield effectively.
●If you turn “A/C” o ff, the windows
may fog up more easily.
●The windows may fog up if the
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode and
the fan speed to any setting except
off.
■Outside/recirculated air mode
●Setting to the r ecirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to c ool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
■Eco air conditioning mode
When Eco drive mode is selected
using the driving mode select
switch, eco air conditioning mode
turns on.
When a drive mode other than Eco
drive mode is sele cted, eco air con-
ditioning mode may turn off.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restri cted when auto-
matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.316)
• Turn off Eco air conditioning mode
●When the driving mode is set to
Eco driving mode, the air condi-
tioning eco mode will be turned on
automatically. Even in this case,
the air conditioning eco mode can
be turned off by pressing the Eco
air conditioning mode switch.
■When the outside temperature
is low
The dehumidification function may
not operate even when “A/C” is
pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from
inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor to be emitted
from the vents.
●To reduce potential odors from
occurring:

3455-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
5
Interior features
• It is recommended that the air conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may
be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
1 Press the automatic mode
switch.
The dehumidification function
begins to operate. Air outlets and
fan speed are automatically
adjusted according to the tempera-
ture setting and humidity.
2 Adjust the temperature set-
ting.
3 To stop the operation, press
the “OFF” switch.
If the fan speed setting or air
flow modes are operated, the
automatic mode indicator goes
off. However, automatic mode
for functions other than that
operated is maintained.
■Using automatic mode
Fan speed is adjusted automati-
cally according to the temperature
setting and the ambient conditions.
Therefore, the fan may stop for a
while until warm or cool air is ready
to flow immediately after the auto-
matic mode switch is pressed.
This function automatically con-
trols the air conditioning airflow
so that priority is given to the
front seats. When the front pas-
senger seat is not occupied, air-
flow may switch to only the
driver’s seat. Unnecessary air
conditioning is suppressed, con-
tributing to increased fuel effi-
ciency.
Front seat concentrated airflow
mode operates in the following
situations.
Using automatic mode
NOTICE
■Humidity sensor
In order to detect fog on the wind-
shield, a sensor which monitors
the temperature of the windshield,
the surround humidity, etc. is
installed.
Follow these points to avoid dam-
aging the sensor:
●Do not disassemble the sensor
●Do not spray glass cleaner on
the sensor or subject it to strong
impacts
●Do not stick anything on the
sensor
Front seat concentrated
airflow mode (S-FLOW)

4006-2. Maintenance
HIGHLANDER HV_U
6-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are
well-trained specialists and are
kept up to date with the latest ser-
vice information. They are well
informed about the operation of all
systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WA R N I N G
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.416)
General maintenance
Scheduled maintenance