
671-3. Emergency assistance
HIGHLANDER HV_U
1
For safety and security
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle 
theft. ( P. 6 8 )
 Emergency Assistance Button 
(“SOS”)
Connects drivers to response-cen-
ter support. ( P. 6 9 )
Enhanced Roadside Assis-
tance
Provides drivers various on-road 
assistance. ( P. 6 9 )
After you have signed the 
Telematics Subscription Service 
Agreement and are enrolled, 
you can begin receiving ser-
vices.
A variety of subscription terms 
are available for purchase. Con-
tact your Toyota dealer, call the 
following appropriate Customer 
Experience Center or push the 
“SOS” button in your vehicle for 
further subscription details.
 The United States
1-800-331-4331
Canada
1-888-869-6828
Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s 
Bluetooth® technology will not be  possible when Safety Connect is 
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota 
models (in the contiguous United 
States only). Contact with the 
Safety Connect response center 
is dependent upon
 the telematics 
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal 
reception, which can limit the abil-
ity to reach the response center or 
receive emergency service sup-
port. Enrollment and Telematics 
Subscription Service Agreement 
are required. A variety of subscrip-
tion terms are available; charges 
vary by subscription term selected 
and location.
●Automatic Collision Notification, 
Emergency Assistance and Stolen 
Vehicle Location are available in 
the United States, including 
Hawaii and Alaska , Puerto Rico 
and Canada, and Enhanced 
Roadside Assist ance are avail-
able in the United  States, Puerto 
Rico and Canada.
●Automatic Collision Notification, 
Emergency Assistance, Stolen 
Vehicle and Enhanced Road 
Assistance are not available in the 
U.S. Virgin Islands.
For vehicles first sold in the U.S. 
Virgin Islands, no Safety Connect 
services will function in or outside 
the U.S. Virgin Islands.
●Safety Connect services are not 
subject to section  255 of the Tele-
communications Act and the 
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer suppor t in multiple lan-
guages. The Safety Connect system 
will offer voice prom pts in English, 
Spanish, and French. Please indi-
cate your language of choice when 
enrolling.
Subscription 

952-1. Instrument cluster
HIGHLANDER HV_U
2
Vehicle status information and indicators
ECO Accelerator Guidance
Eco score
 ECO Accelerator Guidance
Eco area
Indicates that the vehicle is being 
driven in an Eco-friendly manner.
Power area
Indicates that the Eco-friendly driv-
ing range is being exceeded 
(during full power  driving, etc.)
Current accelerator pedal 
operation
Displayed as a green bar when 
within the Eco area.
Eco-friendly acceleration can be 
achieved by keeping the accelera-
tor pedal operation display within 
the range indicated by the blue bar. 
( P.191)
Zone of Eco acceleration
Displayed as a blue bar, and rep-
resents an estimated suitable  accelerator pedal operation range 
for the current driving conditions, 
such as starting off or cruising.
This display changes according to 
situation, such as when starting off 
or cruising.
Eco score
The following 3 Ec o driving meth-
ods are evaluated in 5 levels: 
Smooth start-off acceleration, driv-
ing without sudden acceleration, 
and smooth stopping. When the 
vehicle is stopped, an Eco score 
out of 100 points  will be displayed.
Score result
Eco start status
Eco cruise status
Eco stop status
How to read the bar display
Not yet evaluated
Low 

1042-1. Instrument cluster
HIGHLANDER HV_U• Elapsed time
After start: Displays elapsed time 
since hybrid system start
After reset: Displays elapsed time 
since the display was reset
*3
Average fuel economy
Displayed item (listed below) can 
be changed on the fuel economy 
type screen of  . (
P.107)
 Total (after reset)
Displays the average fuel con-
sumption since the display was 
reset.
*1, 3
Tank (after refuel)
Displays the average fuel con-
sumption since the vehicle was 
refueled.
*1
When only a small amount of fuel is 
added to the tank, the display may 
not be updated.
When refueling, turn the power 
switch off. If the vehicle is refueled 
without turning the power switch off, 
the display may  not be updated.
*1: Use the displayed fuel consump-
tion as a reference only.
*2: The default setting is no display.
*3: This display can be reset by 
pressing and holding   while it 
is displayed.
■ECO Accelerator Guid-
ance/Eco score
Displays a reference operation 
range for using the accelerator 
pedal according to driving condi-
tions, and a score result that 
evaluates the current driving  status.
ECO Accelerator Guidance
Eco score
 ECO Accelerator Guidance
Eco area
Indicates that the vehicle is being 
driven in an Eco-friendly manner.
Power area
Indicates that the Eco-friendly driv-
ing range is being exceeded 
(during full powe r driving, etc.)
Current accelerator pedal 
operation
Displayed as a green bar when 
within the Eco area.
Eco-friendly acceleration can be 
achieved by keeping the accelera-
tor pedal operation display within 
the range indicated by the blue bar. 
( P.191)
Zone of Eco acceleration 

1052-1. Instrument cluster
HIGHLANDER HV_U
2
Vehicle status information and indicators
Displayed as a blue bar, and rep-
resents an estimated suitable 
accelerator pedal operation range 
for the current driving conditions, 
such as starting off or cruising.
This display changes according to 
situation, such as when starting off 
or cruising.
 Eco score
The following 3 E co driving meth-
ods are evaluated in 5 levels: 
Smooth start-off acceleration, driv-
ing without sudden acceleration, 
and smooth stopping. When the 
vehicle is stopped , an Eco score 
out of 100 po ints will be displayed.
Eco start status
Eco cruise status
Eco stop status
Score result
How to read the bar display
Not yet evaluated Low
High
• After the hybrid system is started, 
the Eco score will not be dis-
played until the vehicle speed 
exceeds approximately 12 mph 
(20 km/h).
• The Eco score  will be reset each 
time the hybrid system is started.
• When the hybrid system is  stopped, the total score of the 
current trip will  be displayed.
■Speedometer display (digi-
tal speed)/Driving range
 Speedometer display (digital 
speed)
P. 1 1 0
 Driving range
Displays driving ra nge with remain-
ing fuel. Use the displayed values 
as a reference only.
This distance is computed based 
on your average f uel consumption. 
As a result, the actual distance that 
can be driven may differ from that 
displayed.
When only a small amount of fuel is 
added to the tank, the display may 
not be updated.
When refueling, turn the power 
switch off. If the ve hicle is refueled 
without turning the power switch off, 
the display may not be updated.
When “Refuel” is displayed, the 
remaining fuel amount is low and 
the distance that can be driven with 
the remaining fuel cannot be calcu-
lated.
Refuel immediately. 

1102-1. Instrument cluster
HIGHLANDER HV_USelect to enable/disable the rear 
seat reminder.
“Scheduled Maintenance” 
( P.401)
Select to reset the scheduled main-
tenance information (maintenance 
required message and distance 
until maintenance necessary) after 
all maintenance is performed.
■ Meter settings
Press and hold   to change 
the settings of the following 
items:
 Language
Select to change  the language dis-
played.
 Units
Select to change t he units of mea-
sure displayed.
  EV indicator ( P.218)
Select to enable/disable the EV 
indicator.
Speedometer display (digital 
speed)
Select to enable/disable the speed-
ometer display.
Gadget content
Select to turn the display of a gad-
get.
Fuel economy type
Select to change the average fuel 
consumption display and an item to 
be displayed as gadget.
Pop-up display
Select to enable/disable pop-up 
displays for each relevant system.
Multi-information display off
Displays a blank screen.
Default setting
Select to reset the meter display 
settings to the default setting.
■Vehicle functions and set-
tings that can be changed
 P.526
■Background color of the indica-
tor/shift position display area
The background color of the indica-
tor/shift position display area is 
changed accordi ng to the driving 
mode as follows ( P.316):
●Eco drive mode: Blue
●Sport mode: Red
■Suspension of the settings dis-
play
●Some settings cannot be changed 
while driving. When changing set-
tings, park the vehicle in a safe 
place.
●If a warning message is displayed, 
operation of the settings display 
will be suspended.
■Pop-up displays
Depending on the pop-up display, 
the currently displayed item in the 
message display area may be tem-
porarily not displayed. The item will 
be displayed after the pop-up dis-
play is no longer displayed. 

3555-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
5
Interior features
■Toyota multi-operation 
touch (Vehicle with a 
12.3-inch display)
Select   to display the seat cli-
mate screen.
Each time the switch is selected, 
the operation condition changes 
as follows.
Hi (3 segments lit) Mid (2 seg-
ments lit) Lo (1 segment 
lit) Off
The level indicator (blue)   lights 
up during operation.
■Operation condition
The power swit ch is in ON.