
5088-1. Specifications
HIGHLANDER HV_U
Rear
■Oil capacity (Drain and
refillreference
*)
*: The engine oil capacity is a refer-
ence quantity to be used when
changing the engine oil. Warm up
the engine and turn off the hybrid
system, wait more than 5 min-
utes, and check the oil level on
the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is
used in your Toyota vehicle. Use
Toyota approved “Toyota Genu-
ine Motor Oil” or equivalent to
satisfy the following grade and
viscosity. Oil grade: API SN/RC multi-
grade engine oil
Recommended viscosity: SAE
0W-16
Outside temperature
SAE 0W-16 is the best choice
for good fuel economy and good
starting in cold weather.
If SAE 0W-16 is not available,
SAE 0W-20 oil may be used.
However, it must be replaced
Ty p ePermanent magnet synchronous
motor
Maximum output40 kW
Maximum torque89 ft•lbf (121 N•m, 12.3 kgf•m)
Hybrid battery (traction battery)
Ty p eNickel-Metal hydride battery
Vo l t a g e7.2 V/module
Capacity6.5 Ah (3HR)
Quantity40 modules
Nominal voltage288 V
Lubrication system
With filter4.8 qt. (4.5 L, 4.0 Imp.
qt.)
Without
filter4.4 qt. (4.2 L, 3.7 Imp.
qt.)

5148-1. Specifications
HIGHLANDER HV_U
■Gasoline quality
In very few cases, driveability prob-
lems may be caused by the brand of
gasoline you are using. If driveability
problems persist, try changing the
brand of gasoline. If this does not
correct the problem, consult your
Toyota dealer.
■Recommendation of the use of
gasoline containing detergent
additives
●Toyota recomme nds the use of
gasoline that contains detergent
additives to avoid the build-up of
engine deposits.
●All gasoline sold in the U.S.A. con-
tains minimum detergent additives
to clean and/or keep clean intake
systems, per EPA’s lowest addi-
tives concentration program.
●Toyota strongly recommends the
use of Top Tier Detergent Gaso-
line. For more information on Top
Tier Detergent Gasoline and a list
of marketers, please go to the offi-
cial website www.toptiergas.com.
■Recommendation of the use of
low emissions gasoline
Gasolines containing oxygenates
such as ethers and ethanol, as well
as reformulated gasolines, are avail-
able in some cities. These fuels are
typically acceptable for use, provid-
ing they meet other fuel require-
ments.
Toyota recommends these fuels,
since the formulations allow for
reduced vehicle emissions.
■Use of ethanol blended gaso-
line in a gasoline engine
●Use only gasoline containing up to
15% ethanol.
DO NOT use any flex-fuel or gas-
oline that could contain more than
15% ethanol, including from any
pump labeled E30 (30% ethanol
[ ]), E50 (50% ethanol [ ]), E85
(85% ethanol [ ]) (which are only
some examples of f uel containing
more than 15% ethanol).
●If you use gasohol in your vehicle,
be sure that it has an octane rat-
ing no lower than 87.
●Toyota does not recommend the
use of gasoline containing metha-
nol.
■Non-recommendation of the
use of gasoline containing MMT
Some gasoline contains an octane
enhancing additive called MMT
(Methylcyclopentadienyl Manga-
nese Tricarbonyl).
Toyota does not re commend the use
of gasoline that contains MMT. If
fuel containing MMT is used, your
emission control system may be
Fuel infor mation
You must only use unleaded
gasoline.
Select octane rating 87
(Research Octane Number
91) or higher. Use of
unleaded gasoline with an
octane rating lower than 87
may result in engine knock-
ing. Persistent knocking
can lead to engine damage.
At minimum, the gasoline you
use should meet the specifica-
tions of ASTM D4814 in the
U.S.A.

5158-1. Specifications
HIGHLANDER HV_U
8
Vehicle specifications
adversely affected.
The malfunction indicator lamp on
the instrument cluster may come on.
If this happens, contact your Toyota
dealer for service.
■If your engine knocks
●Consult your Toyota dealer.
●You may occasionally notice light
knocking for a short time while
accelerating or dr iving uphill. This
is normal and there is no need for
concern.
NOTICE
■Notice on fuel quality
●Do not use impro per fuels. If
improper fuels are used, the
engine will be damaged.
●Do not use leaded gasoline.
Leaded gasoline can cause
damage to your vehicle’s
three-way catalytic converters
causing the emission control
system to malfunction.
●Do not use gasohol other than
the type previously stated.
Other gasohol may cause fuel
system damage or vehicle per-
formance problems.
●Using unleaded gasoline with
an octane number or rating
lower than the l evel previously
stated may cause persistent
heavy knocking.
At worst, this may lead to
engine damage an d will void the
vehicle warranty.
■When refueling with gasohol
Take care not to spill gasohol. It
can damage your vehicle’s paint.
■Fuel-related p oor driveability
If poor driveability (poor hot start-
ing, vaporization, engine knock-
ing, etc.) is encountered after
using a different type of fuel, dis-
continue the use of that type of
fuel.

5208-1. Specifications
HIGHLANDER HV_UGrade C corresponds to a level of
performance which all passenger
car tires must meet under the Fed-
eral Motor Vehicle Safety Standard
No. 109.
Grades B and A represent higher
levels of performance on the labo-
ratory test wheel
than the minimum
required by law. Warning: The temperature grades
of a tire assume tha
t it is properly
inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either sepa-
rately or in combination, can cause
heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire infl ation pressure
Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km
under that condition
Maximum inflation pressure
The maximum cold inf lated pressure to
which a tire may be inflated, shown on the
sidewall of the tire
Recommended inflation pres-
sureCold tire inflation pressure recommended
by a manufacturer
Accessory weight
The combined weight (in excess of those
standard items which may be replaced) of
hybrid transmission, power steering,
power brakes, power windows, power
seats, radio and heater, to the extent that
these items are available as fac-
tory-installed equipment (whether installed
or not)
Curb weight
The weight of a motor vehicle with stan-
dard equipment, including the maximum
capacity of fuel, oil and coolant, and if so
equipped, air conditioning and additional
weight optional engine
![TOYOTA HIGHLANDER HYBRID 2020 Owners Manual (in English) 5288-2. Customization
HIGHLANDER HV_U
Fuel economy display*3
Total average (Average fuel consumption [after reset])
Trip average (Aver- age fuel consump- tion [after start])
—O—Tank average
(Av TOYOTA HIGHLANDER HYBRID 2020 Owners Manual (in English) 5288-2. Customization
HIGHLANDER HV_U
Fuel economy display*3
Total average (Average fuel consumption [after reset])
Trip average (Aver- age fuel consump- tion [after start])
—O—Tank average
(Av](/manual-img/14/42576/w960_42576-527.png)
5288-2. Customization
HIGHLANDER HV_U
Fuel economy display*3
Total average (Average fuel consumption [after reset])
Trip average (Aver- age fuel consump- tion [after start])
—O—Tank average
(Average fuel con- sumption [after refuel])
Audio system linked dis-
play
*3OnOff—O—
Energy monitor*3OnOff—O—
AWD system display*3, 4OnOff—O—
Drive information type*3After startAfter reset—O—
Drive information items
(First item)
*3Distance
Average vehicle speed
—O—
Elapsed time
Drive information items
(Second item)
*3Elapsed time
Average vehicle speed
—O—
Distance
Current trip result dis-
play
*3Eco scoreDrive information—O—
Speedometer display*5OnOff—O—
Gadget content*5Off
Average vehicle speed
—O—Distance
Elapsed time
Fuel economy type*5Trip (after
start)
*6
Total (after reset)
—O—
Tank (after refuel)*7
Pop-up displayOnOff—O—
Rear seat reminder
functionOnOff—O—
Function*1Default settingCustomized setting

555Alphabetical Index
HIGHLANDER HV_U
Alphabetical Index
A
A/C ........................................... 336 Air conditioning filter ............. 433
Automatic air conditioning sys-tem ..................................... 336
Eco air conditioning mode .... 343
Front seat concentrated airflow mode (S-FLOW) ................. 345
Rear automatic air conditioning system ................................ 348
ABS (Anti-lock Brake System) ............................................... 319Warning light ........................ 462
ACA (Active Cornering Assist) ............................................... 319
Active Cornering Assist (ACA) ............................................... 319
Adaptive Front-lighting System (AFS)...................................... 231
AFS (Adaptive Front-lighting System) ................................. 231
AHB (Automatic High Beam) . 232
Air conditioning filter ............. 433
Air conditioning system ........ 336 Air conditioning filter ............. 433
Automatic air conditioning sys-tem ..................................... 336
Eco air conditioning mode .... 343
Front seat concentrated airflow mode (S-FLOW) ................. 345
Rear automatic air conditioning system ................................ 348
Airbags Airbag operating conditions.... 36
Airbag precautions for your child............................................. 39
Correct driving posture ........... 25
Curtain shield airbag operating conditions ............................. 37
Curtain shield airbag precautions ............................................. 39 Front passenger occupant clas-
sification system ...................43
General airbag precautions ....39
Locations of airbags ...............34
Modification and disposal of air- bags......................................42
Side airbag operating conditions .............................................37
Side airbag precautions..........39
Side and curtain shield airbags operating conditions .............37
Side and curtain shield airbags precautions ...........................39
SRS airbags ...........................34
SRS warning light .................462
Alarm .........................................81 Warning buzzer ....................460
Anchor brackets ... ..............52, 62
Antennas (smart key system)146
Anti-lock Brake System (ABS) ...............................................319Warning light.........................462
Approach warning ..................277
Armrest ......... ......................... ..376
Assist grips .............................376
Audio system-linked display .96, 106
Automatic air conditioning sys- tem .........................................336Eco air conditioning mode ....343
Automatic headlight leveling system ...................................230
Automatic High Beam ............232
Automatic light control system ...............................................230
Auxiliary boxes ...............362, 367
Average fuel economy .....94, 103
Average vehicle speed .....96, 106
AWD Control .....................97, 106
B
Back door ................................135

557Alphabetical Index
HIGHLANDER HV_U
Cruise control Dynamic radar cruise control with full-speed range .......... 270
Cup holders ............................ 361
Current fuel consumption94, 103
Curtain shield airbags ............. 34
Customizable features ........... 526
D
Daytime running light system229 Replacing light bulbs ............ 443
Defogger Outside rear view mirrors ... 338, 342
Rear window ................ 338, 342
Windshield.................... 338, 341
Differential Rear differential oil ............... 510
Digital Rearview Mirror .......... 167
Dimension ............................... 504
Dinghy towing ........................ 212
Display Dynamic radar cruise control with full-speed range .......... 270
Energy monitor ..................... 117
Head-up display ................... 112
Intuitive parking assist .......... 286
LTA (Lane Tracing Assist) ..... 262
Multi-informatio n display 92, 102
RCTA .................................... 294
Toyota Multi-operation touch 334
Warning message ................ 470
Distance until next engine oil change..................................... 91
Do-it-yourself maintenance ... 401
Door courtesy lights .............. 356
Door lock Back door ............................. 135
Side doors ............................ 131
Smart key system................. 146
Wireless remote control ....... 129 Doors
Automatic door locking and unlocking system ................134
Back door .............................135
Door glasses ........................179
Door lock ..............................135
Open door warning buzzer .132, 134
Outside rear view mirrors .....177
Rear door child-protectors ....134
Drive distance ...................96, 106
Drive information ..............96, 106
Driver’s seat position memory Driving position memory .......159
Memory recall function .........160
Drive-start control ..................191
Driving Break-in tips .........................191
Correct driving posture ...........25
Driving mode select switch ...316
Hybrid vehicle dri ving tips .....325
Procedures ...........................190
Winter drive tips....................327
Driving informatio n display ...93,
103
Driving mode select switch ...316
Driving position memory .......159 Memory recall function .........160
Driving range ....................94, 103
Driving support system informa- tion display......................96, 106
Dynamic radar cruise control with full-speed range............270Warning message.................279
E
ECB (Electronically Controlled Brake System).......................319
ECO Accelerator Guidance....94, 104
Eco drive mode .......................316
Eco score ..........................94, 104

558Alphabetical Index
HIGHLANDER HV_U
EDR (Event data recorder)......... 7
E-Four ...................................... 320
Elapsed time ..................... 96, 106
Electric motor (traction motor)71
Electric Power Steering (EPS) ............................................... 320Warning light ........................ 463
Electronic key ......................... 128 Battery-saving function......... 147
If the electronic key does not operate properly ................. 489
Replacing the battery ........... 438
Electronic roof sunshade Jam protection function ........ 186
Operation ............................. 185
Electronically Controlled Brake System (ECB) ....................... 319
Emergency flashers ............... 452
Emergency, in case of If a warning buzzer sounds .. 460
If a warning light turns on ..... 460
If a warning message is dis-played................................. 470
If the 12-volt battery is dis- charged .............................. 491
If the electronic key does not operate properly ................. 489
If the fuel filler door cannot be opened ............................... 488
If the hybrid sy stem will not start
........................................... 486
If the vehicle is trapped in rising water .................................. 453
If you have a flat tire ............. 474
If you lose your keys ............ 488
If you think something is wrong ........................................... 458
If your vehicle becomes stuck ........................................... 500
If your vehicle has to be stopped in an emergency................. 452 If your vehicle needs to be towed
...........................................455
If your vehicle ove rheats ......497
Energy monitor ....................... 117
Engine ACCESSORY mode . ............216
Compartment........................410
Engine switch .......................213
Hood .....................................408
How to start the hybrid system ...........................................213
Identification number ............506
If the hybrid sys tem will not start
...........................................486
If your vehicle has to be stopped in an emergency .................452
Ignition switch (power switch) ...........................................213
Overheating ..........................497
Power switch ........................213
Tachometer.............................89
Engine coolant Capacity ...............................509
Checking ..............................413
Preparing and checking before winter ..................................327
Engine coolant temperature gauge .......................................89
Engine oil Capacity ...............................508
Checking ..............................410
Preparing and checking before winter ..................................327
Warning light.........................461
Engine oil maintenance data .412
Engine switch (power switch)213 If your vehicle has to be stopped in an emergency .................452
EPS (Electric Po wer Steering)
...............................................320 Warning light.........................463
EV drive mode.........................218