2020 Ram ProMaster City lock

GETTING TO KNOW YOUR VEHICLE 19
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses ignition keys which have an embedded elec-
tronic chip (transponder) to prevent unauthorized vehicle
operation. Therefore, only keys that are programmed to the
vehicle can be used to start and operate the vehicle.
NOTE:
A key which has not been programmed is also considered an
invalid key, even if it is cut to fit the ignition switch lock
cylinder for that vehicle.
If the vehicle security light is on after the key is placed in the
MAR (ACC/ON/RUN) position, it indicates that there is a
problem with the electronics. All of the keys provided with your new vehicle have been
programmed to the vehicle electronics.
Replacement Keys
Only keys that have been programmed to the vehicle elec
-
tronics can be used to start the vehicle. Once a Sentry Key has
been programmed to a vehicle, it cannot be programmed to
any other vehicle.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
The Vehicle Identification Number (VIN) is required for
authorized dealer replacement of keys. Duplication of keys
may be performed at an authorized dealer. CAUTION!
• Always remove the Sentry Key from the vehicle and lock all doors when leaving the vehicle unattended.
• The Sentry Key Immobilizer system is not compatible with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
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GETTING TO KNOW YOUR VEHICLE 21
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors and
ignition for unauthorized operation. When the Vehicle Secu-
rity Alarm is activated, interior switches for door locks are
disabled. The system provides both audible and visible
signals. Every intrusion attempt causes six continuous alarm
cycles. Every alarm cycle lasts for 30 seconds. For 26 seconds,
the horn will sound, and the turn signal lights will flash. For
four seconds, it will pause. After a maximum of 10 alarm
cycles, only the turn signal lights will flash until the next
alarm activation.
To Arm The System
To arm the system, the Vehicle Security Alarm will set when
you use the key fob to lock the doors. If a door or the hood is
not properly shut, the alarm system will not be armed.
To Disarm The System
Use the key fob to unlock the door and disarm the system.
The Vehicle Security Alarm will also disarm if a
programmed Sentry Key is inserted into the ignition switch.
To exit the alarm mode, push the key fob unlock button, or
insert a programmed Sentry Key into the ignition switch.The Vehicle Security Alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the Vehicle Secu-
rity Alarm will arm regardless of whether you are in the
vehicle or not. If you remain in the vehicle and open a door,
the alarm will sound. If this occurs, disarm the Vehicle Secu-
rity Alarm.
Rearming Of The System
If the system has not been disabled, the Vehicle Security
Alarm will rearm itself after the 15 additional minutes of
turn lamps flashing. If the condition which initiated the
alarm is still present, the system will ignore that condition
and monitor the remaining doors and ignition.
Security System Manual Override
The Vehicle Security Alarm will not arm/disarm if you lock/
unlock the doors using the manual door lock plunger.
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22 GETTING TO KNOW YOUR VEHICLE
DOORS
Door Locks
Central Lock
The door locks can be locked or unlocked from inside the
vehicle by using the door handle.
• To lock the doors, push down on the door handle.
• To unlock the doors, pull up on the door handle. Locking The Doors From The Outside
Follow the below methods to lock the vehicle from the
outside
Locking With A Key Fob
Key Fob
1 – Key Blade Release Button
2 – Driver Passenger Unlock Button
3 – Lock Button
4 – Cargo Lock/Unlock Button
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GETTING TO KNOW YOUR VEHICLE 23

Push and release the lock button on the key fob to lock all doors.
The turn signal lights will flash to acknowledge the signal.

Horn activation settings after a Radio Frequency (RF) lock
command can be adjusted manually Refer to “Uconnect
Settings” in “Multimedia” for further information.
Locking With The Key BladeKey Blade Released
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the doors exterior lock cylinder and
turn the key clockwise to lock the front door. Unlock The Doors From The Outside
Follow the below methods to unlock the vehicle from the
outside:
Unlocking With A Key Fob For All Passenger Vans And
U.S. Cargo Vans — If Equipped
To unlock all the doors, push and release the unlock button
on the key fob. The turn signal lights will flash to acknowl
-
edge the unlock signal. Push and release the Cargo unlock
button to unlock the rear cargo doors only.
Unlocking With A Key Fob For Canadian Cargo Vans — If
Equipped
Push and release the unlock button to unlock the front doors.
Push and release the Cargo unlock button to unlock the side
sliding doors and the rear cargo doors.
Unlocking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock all
doors.
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24 GETTING TO KNOW YOUR VEHICLE
Unlocking The Rear Cargo Area From Inside The Vehicle
Pull up on the lock/unlock lever located on the drivers door
panel to the 1st detent to unlock all doors from inside the
vehicle.
Auto Unlock Doors
Auto Unlocking For All Passenger Vehicles and U.S. Cargo
Vehicles — If Equipped
This feature unlocks all doors when the driver door is
opened.
Auto Unlocking For Canadian Cargo Vehicles — If
Equipped
This feature unlocks all front doors when the driver door is
opened.
NOTE:
If the front passenger door, or the rear or side door is opened,
only the rear or side door is unlocked.Sliding Side Door
On Cargo versions, the sliding side door is fitted with a
spring-loaded latch that stops the door from opening any
further. To lock it, simply push the door as far as it will go; to
unlock it, pull forward firmly.
Opening And Closing From Outside The Vehicle
Opening/Unlocking With A Key Fob In the Passenger
Vehicle and U.S. Cargo Vehicle — If Equipped
Push and release the unlock button on the key fob to unlock
all doors. Push and release the cargo unlock button on the
key fob to unlock the sliding side doors. To open one of the
sliding side doors, pull the handle out from the bottom, then
slide the door towards the rear of the vehicle until it locks
into place and cannot go any further. The turn signal lights
will flash to acknowledge the unlock signal.
Opening/Unlocking With A Key Fob In the Canadian
Cargo Vehicle — If Equipped
Push and release the unlock button on the key fob to unlock
the front two doors. Push and release the cargo unlock
button on the key fob once to unlock the passenger/cargo
area (side lateral sliding doors and rear doors). The turn
signal lights will flash to acknowledge the unlock signal.
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GETTING TO KNOW YOUR VEHICLE 25
Unlocking With The Key Blade In Passenger Vehicle
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock all
doors.
Unlocking With The Key Blade In Cargo Vehicle
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock the
front doors. Push the Key Blade Release Button to expose the
key blade, insert the key blade into the rear door exterior lock
cylinder and turn the key counterclockwise to unlock the
rear doors.
Closing/Locking With A Key Fob
Push and release the lock button on the key fob to lock all
doors, including the cargo area (side lateral sliding doors
and rear doors). The turn signal lights will flash to acknowl-
edge the lock signal.
Horn activation settings after a Radio Frequency (RF) lock
command can be adjusted manually. Refer to “Uconnect
Settings” in “Multimedia” for further information. Locking With The Key Blade In Passenger Vehicle
Push the Key Blade Release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key clockwise to lock all doors.
Locking With The Key Blade In Cargo Vehicle
Push the Key Blade Release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key clockwise to lock the front doors.
Push the Key Blade Release button to expose the key blade,
insert the key blade into the rear door exterior lock cylinder
and turn the key clockwise to lock the rear doors.
Closing And Locking From Outside
Grab the side door handle and push towards the front of the
vehicle. Once the side door is secured in the full closed posi
-
tion, use one of the locking methods above to lock the sliding
side doors.
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26 GETTING TO KNOW YOUR VEHICLE
Opening And Closing From The Inside
Opening:
Pull the interior door handle switch to unlock the door, then
pull the handle and slide the door towards the rear of the
vehicle until it can go no further.
Closing:
Pull the interior door handle switch to release the door and
then push it towards the front of the vehicle.
Key Emergency Lock (KEL) Device
The sliding side doors are provided with a device for locking
all the doors using an emergency lock in case of a power
fault.
The device can be engaged with the sliding side doors open
in one of the following position:
• Key Emergency Lock (KEL) Device not engaged (doorsunlocked)
• KEL Device engaged (insert the ignition key blade into the lock and rotate clockwise), doors locked Key Emergency Lock Device
The device is released and the doors can be opened as
follows:
If the power is restored:
• By remote control.
• Opening a front door by inserting the key into the key cylinder.
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GETTING TO KNOW YOUR VEHICLE 27
If the power is not restored:
• Opening the driver side door by key blade and the otherdoors (passenger's side and sliding side door) by pulling
the inner handle.
If the child lock was engaged and the previously described
locking procedure was carried out, operating the internal
handle will not open the door but will only realign the door
lock knob. To open the door, the outside handle must be
pulled. The door central locking/unlocking button is not
disabled by the engagement of the emergency lock.
Child Lock System
This system prevents the sliding side doors from being
opened from the inside.
The child locks can only be engaged/disengaged with the
sliding side door open: Child Lock System
To Engage Or Disengage The Child-Protection Door Lock
System
1. Open the rear door.
2. Insert the tip of the ignition key blade into the lock and rotate to the lock or unlock position.
3. Repeat steps 1 and 2 for the opposite rear door.
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