2
INTRODUCTION
INTRODUCTION .............................................................. 10
HOW TO USE THIS MANUAL ....................................... 11
Essential Information .................................................... 11
Symbols ........................................................................... 11
WARNINGS AND CAUTIONS ....................................... 12
VAN CONVERSIONS/CAMPERS ................................ 12
VEHICLE MODIFICATIONS/ALTERATIONS ........... 12
GETTING TO KNOW YOUR VEHICLE
KEYS ..................................................................................... 13
Key Fob ........................................................................... 13
To Lock The Doors ........................................................ 15
Sound Horn With Lock................................................. 15
Key Fob Battery Replacement...................................... 15
Programming Additional Key Fobs .......................... 16
General Information ...................................................... 16
IGNITION SWITCH .......................................................... 17
Ignition Key Removal ................................................. 17
Key-In-Ignition Reminder ........................................... 18
SENTRY KEY ..................................................................... 19
Replacement Keys ........................................................ 19
General Information ...................................................... 20
VEHICLE SECURITY ALARM — IF EQUIPPED .........21
To Arm The System .......................................................21
To Disarm The System ..................................................21
Rearming Of The System ..............................................21
Security System Manual Override ..............................21
DOORS .................................................................................22
Door Locks .....................................................................22
Sliding Side Door ...........................................................24
Child Lock System .........................................................27
Double Rear Swing Doors ............................................28
SEATS ................................................................................29
Manual Adjustment (Front Seats) ...............................30
Heated Seats — If Equipped ........................................32
Folding Rear Seat — If Equipped ................................33
HEAD RESTRAINTS .........................................................34
Front Adjustment...........................................................35
Rear Adjustment ............................................................35
Front Removal ................................................................36
Rear Removal .................................................................37
STEERING WHEEL ............................................................38
Tilt/Telescoping Steering Column ...........................38
MIRRORS ............................................................................38
Inside Day/Night Mirror — If Equipped ..................38
Outside Mirrors .............................................................39
Power Outside Mirrors — If Equipped .....................41
Vanity Mirror .................................................................42
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 2
4
WARNING LIGHTS AND MESSAGES .......................... 84
Red Warning Lights ...................................................... 84
Yellow Warning Lights................................................. 88
Green Indicator Lights .................................................. 92
Blue Indicator Lights ..................................................... 93
ONBOARD DIAGNOSTIC SYSTEM — OBD II ............. 94
Onboard Diagnostic System (OBD II)
Cybersecurity ................................................................. 94
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................................... 95
SAFETY
SAFETY FEATURES ........................................................... 97
Four-Wheel Anti-Lock Brake System (ABS) ............ 97
Electronic Brake Control (EBC) System .................... 98
AUXILIARY DRIVING SYSTEMS .................................. 103
Tire Pressure Monitoring System (TPMS) ............. 103
OCCUPANT RESTRAINT SYSTEMS ........................... 108
Occupant Restraint Systems ...................................... 108
Important Safety Precautions .................................... 108
Seat Belt Systems ........................................................ 109
Supplemental Restraint Systems (SRS) .................... 120
Child Restraints ......................................................... 133
Transporting Pets ..................................................... 153
SAFETY TIPS ...................................................................153
Transporting Passengers ............................................153
Exhaust Gas ..............................................................153
Safety Checks You Should Make Inside
The Vehicle ..................................................................154
Periodic Safety Checks You Should Make Outside
The Vehicle ...................................................................156
STARTING AND OPERATING
STARTING THE ENGINE ..............................................157
Automatic Transmission.............................................157
Normal Starting ........................................................... 157
Cold Weather Operation ...........................................158
Extended Park Starting ...............................................158
If Engine Fails To Start ..............................................158
After Starting ................................................................159
ENGINE BLOCK HEATER — IF EQUIPPED .............159
ENGINE BREAK-IN RECOMMENDATIONS ............160
PARKING BRAKE ........................................................... 161
AUTOMATIC TRANSMISSION ....................................163
Key Ignition Park Interlock ........................................164
Brake/Transmission Shift Interlock System ............164
Nine-Speed Automatic Transmission ......................164
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 4
6
DRIVING TIPS................................................................... 196
Driving On Slippery Surfaces ................................... 196
Driving Through Water ............................................. 197
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .............................. 199
BULB REPLACEMENT .................................................. 200
Replacement Bulbs ................................................... 200
Replacing Exterior Bulbs ............................................ 201
Replacing Interior Bulbs ............................................. 203
FUSES.................................................................................. 206
Underhood Fuses......................................................... 206
Interior Fuses................................................................ 209
Central Unit Fuse Panel .............................................. 211
JACKING AND TIRE CHANGING ............................... 212
Jack Location — If Equipped ..................................... 212
Removing The Spare Tire — If Equipped ................ 213
Preparations For Jacking ........................................... 217
Jacking Instructions ..................................................... 218
Vehicles With Alloy Wheels ...................................... 224
Vehicles Equipped With Wheel Covers ................... 226
TIRE SERVICE KIT — IF EQUIPPED ........................... 227
Tire Service Kit Storage .............................................. 227
Tire Service Kit Usage ................................................. 227
JUMP STARTING..............................................................231
Preparations For Jump Starting ................................. 231
Jump Starting Procedure ............................................232
IF YOUR ENGINE OVERHEATS ..................................234
IGNITION KEY REMOVAL OVERRIDE ......................235
GEAR SELECTOR OVERRIDE .....................................236
FREEING A STUCK VEHICLE ......................................237
TOWING A DISABLED VEHICLE ...............................238
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ...............................................................240
EVENT DATA RECORDER (EDR)................................. 240
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .............................................241
Maintenance Plan ........................................................242
ENGINE COMPARTMENT .......................................... 245
Engine Compartment — 2.4L ....................................245
Checking Oil Level ......................................................246
Adding Washer Fluid .................................................246
Maintenance-Free Battery .......................................... 247
Pressure Washing ........................................................248
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 6
7
DEALER SERVICE ........................................................... 248
Engine Oil ................................................................... 248
Engine Oil Filter ......................................................... 250
Engine Air Cleaner Filter ......................................... 250
Air Conditioner Maintenance ................................. 251
Body Lubrication ....................................................... 252
Windshield Wiper Blades ......................................... 252
Exhaust System ........................................................... 253
Cooling System .......................................................... 255
Brake System ............................................................... 260
Power Steering Fluid................................................... 261
Automatic Transmission ........................................... 261
Upfitter Connectors — If Equipped.......................... 263
RAISING THE VEHICLE ............................................... 266
TIRES................................................................................... 266
Tire Safety Information ............................................ 266
Tires — General Information .................................... 276
Tire Types ..................................................................... 282
Spare Tires — If Equipped ....................................... 283
Wheel And Wheel Trim Care ................................. 285
Tire Chains (Traction Devices) ................................. 287
Tire Rotation Recommendations ............................... 287
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...............................................288
Treadwear .....................................................................288
Traction Grades............................................................ 289
Temperature Grades ................................................... 289
STORING THE VEHICLE .............................................289
BODYWORK ......................................................................290
Protection From Atmospheric Agents ....................290
Body And Underbody Maintenance .........................290
Preserving The Bodywork .......................................... 291
INTERIORS .......................................................................292
Seats And Fabric Parts ................................................292
Plastic And Coated Parts ............................................292
Leather Parts.................................................................293
Glass Surfaces ..............................................................293
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 7
8
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ............................................... 294
Vehicle Identification Number .................................. 294
BRAKE SYSTEM................................................................ 295
WHEEL AND TIRE TORQUE SPECIFICATIONS ..... 295
Torque Specifications .................................................. 295
FUEL REQUIREMENTS ................................................ 297
2.4L Engine ................................................................... 297
Reformulated Gasoline ............................................ 297
Gasoline/Oxygenate Blends ..................................... 297
E-85 Usage In Non-Flex Fuel Vehicles ..................... 298
CNG And LP Fuel System Modifications ................ 298
MMT In Gasoline......................................................... 298
Materials Added To Fuel............................................ 299
Fuel System Cautions.................................................. 299
Carbon Monoxide Warnings .................................... 300
FLUID CAPACITIES ..................................................... 301
FLUIDS AND LUBRICANTS .......................................... 302
Engine ......................................................................... 302
Chassis ....................................................................... 304
MULTIMEDIA
UCONNECT SYSTEMS ................................................... 305
CYBERSECURITY ............................................................305
UCONNECT SETTINGS .................................................306
Uconnect 3/3 NAV Settings.......................................307
STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED .................................................................... 317
Radio Operation........................................................... 317
Media Mode..................................................................317
IPOD®/USB/MP3 CONTROL — IF EQUIPPED ...... 318
RAM TELEMATICS - IF EQUIPPED..............................318
Ram Telematics General Information .......................319
RADIO OPERATION AND MOBILE PHONES .........320
Regulatory And Safety Information .........................320
UCONNECT VOICE RECOGNITION ..........................322
Introducing Uconnect .................................................322
Get Started .................................................................... 322
Basic Voice Commands...............................................323
Radio..............................................................................324
Media ............................................................................. 325
Phone ............................................................................. 326
Voice Text Reply ..........................................................327
General Information ....................................................327
Additional Information...............................................328
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 8
38 GETTING TO KNOW YOUR VEHICLE
STEERING WHEEL
Tilt/Telescoping Steering Column
This feature allows you to tilt the steering column upward or
downward. It also allows you to lengthen or shorten the
steering column. The tilt/telescoping control handle is
located on the steering column, below the turn signal lever.Tilt/Telescoping Control Handle To unlock the steering column, push the control lever down
-
ward. To tilt the steering column, move the steering wheel
upward or downward as desired. To lengthen or shorten the
steering column, pull the steering wheel outward or push it
inward as desired. To lock the steering column in position,
pull the control lever up until fully engaged.
MIRRORS
Inside Day/Night Mirror — If Equipped
A single ball joint mirror is provided in the vehicle. It is a
twist on mirror that has a fixed position at the windshield.
The mirror head can be adjusted up, down, left, and right for
various drivers. The mirror should be adjusted to center on
the view through the rear window.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or driving
with the steering column unlocked, could cause the
driver to lose control of the vehicle. Failure to follow this
warning may result in serious injury or death.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 38
44 GETTING TO KNOW YOUR VEHICLE
High Beams
With the low beams activated, pull the multifunction lever
towards the steering wheel to turn on the high beams. A high
beam symbol will illuminate in the cluster to indicate the
high beams are on. Pull the multifunction lever a second time
to switch the headlights back to low beam.
NOTE:
If the vehicle’s ignition is turned off, both high and low beam
headlights will also turn off.
Flash-To-Pass
You can signal another vehicle with your headlights by
partially pulling the multifunction lever toward the steering
wheel. This will cause the high beam headlights to turn on
until the lever is released.
Parking Lights
These lights can only be turned on with ignition key in the
STOP (OFF/LOCK) position or removed, by moving the end
of the multifunction lever to O (Off) position and then to the
headlight position.
The warning light telltale in the instrument panel comes on.
The lights stay on until the next ignition cycle is performed.
Follow Me Home/Headlight Delay
When this feature is selected, the driver can choose to have
the headlights remain on for a preset period of time after the
engine is turned off.
Activation
Remove the key or turn the ignition to the STOP (OFF/
LOCK) position, and pull the multifunction lever toward the
steering wheel within two minutes. Each time the lever is
pulled, the activation of the lights will be extended by 30
seconds. The activation of the lights can be extended to a
maximum of 210 seconds.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 44
GETTING TO KNOW YOUR VEHICLE 45
Deactivation
Pull the multifunction lever toward the steering wheel and
hold it for more than two seconds.
Fog Lights — If Equipped
The fog light switch is located on the center stack of the
instrument panel, just below the climate controls.Push the switch once to turn the fog lights on.
Push the switch a second time to turn the fog
lights off.
NOTE:
If the vehicle’s ignition is turned off, the fog lights will also
turn off.
Turn Signals
Move the multifunction lever up or down and the arrows on
each side of the instrument cluster flash to show proper oper -
ation of the front and rear turn signal lights.
NOTE:
If either light remains on and does not flash, or there is a very
fast flash rate, check for a defective outside light bulb. If an
indicator fails to light when the lever is moved, it would
suggest that the indicator bulb is defective.
Lane Change Assist
Tap the lever up or down once, without moving beyond the
detent, and the turn signal (right or left) will flash five times
then automatically turn off.
2
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 45