2
INTRODUCTION
INTRODUCTION .............................................................. 10
HOW TO USE THIS MANUAL ....................................... 11
Essential Information .................................................... 11
Symbols ........................................................................... 11
WARNINGS AND CAUTIONS ....................................... 12
VAN CONVERSIONS/CAMPERS ................................ 12
VEHICLE MODIFICATIONS/ALTERATIONS ........... 12
GETTING TO KNOW YOUR VEHICLE
KEYS ..................................................................................... 13
Key Fob ........................................................................... 13
To Lock The Doors ........................................................ 15
Sound Horn With Lock................................................. 15
Key Fob Battery Replacement...................................... 15
Programming Additional Key Fobs .......................... 16
General Information ...................................................... 16
IGNITION SWITCH .......................................................... 17
Ignition Key Removal ................................................. 17
Key-In-Ignition Reminder ........................................... 18
SENTRY KEY ..................................................................... 19
Replacement Keys ........................................................ 19
General Information ...................................................... 20
VEHICLE SECURITY ALARM — IF EQUIPPED .........21
To Arm The System .......................................................21
To Disarm The System ..................................................21
Rearming Of The System ..............................................21
Security System Manual Override ..............................21
DOORS .................................................................................22
Door Locks .....................................................................22
Sliding Side Door ...........................................................24
Child Lock System .........................................................27
Double Rear Swing Doors ............................................28
SEATS ................................................................................29
Manual Adjustment (Front Seats) ...............................30
Heated Seats — If Equipped ........................................32
Folding Rear Seat — If Equipped ................................33
HEAD RESTRAINTS .........................................................34
Front Adjustment...........................................................35
Rear Adjustment ............................................................35
Front Removal ................................................................36
Rear Removal .................................................................37
STEERING WHEEL ............................................................38
Tilt/Telescoping Steering Column ...........................38
MIRRORS ............................................................................38
Inside Day/Night Mirror — If Equipped ..................38
Outside Mirrors .............................................................39
Power Outside Mirrors — If Equipped .....................41
Vanity Mirror .................................................................42
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GETTING TO KNOW YOUR VEHICLE 21
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors and
ignition for unauthorized operation. When the Vehicle Secu-
rity Alarm is activated, interior switches for door locks are
disabled. The system provides both audible and visible
signals. Every intrusion attempt causes six continuous alarm
cycles. Every alarm cycle lasts for 30 seconds. For 26 seconds,
the horn will sound, and the turn signal lights will flash. For
four seconds, it will pause. After a maximum of 10 alarm
cycles, only the turn signal lights will flash until the next
alarm activation.
To Arm The System
To arm the system, the Vehicle Security Alarm will set when
you use the key fob to lock the doors. If a door or the hood is
not properly shut, the alarm system will not be armed.
To Disarm The System
Use the key fob to unlock the door and disarm the system.
The Vehicle Security Alarm will also disarm if a
programmed Sentry Key is inserted into the ignition switch.
To exit the alarm mode, push the key fob unlock button, or
insert a programmed Sentry Key into the ignition switch.The Vehicle Security Alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the Vehicle Secu-
rity Alarm will arm regardless of whether you are in the
vehicle or not. If you remain in the vehicle and open a door,
the alarm will sound. If this occurs, disarm the Vehicle Secu-
rity Alarm.
Rearming Of The System
If the system has not been disabled, the Vehicle Security
Alarm will rearm itself after the 15 additional minutes of
turn lamps flashing. If the condition which initiated the
alarm is still present, the system will ignore that condition
and monitor the remaining doors and ignition.
Security System Manual Override
The Vehicle Security Alarm will not arm/disarm if you lock/
unlock the doors using the manual door lock plunger.
2
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90 GETTING TO KNOW YOUR INSTRUMENT PANEL
proper pressure. Driving on a significantly under-inflated
tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency and tire tread
life, and may affect the vehicle’s handling and stopping
ability.
Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsibility to maintain
correct tire pressure, even if under-inflation has not reached
the level to trigger illumination of the TPMS low tire pres-
sure telltale.
Your vehicle has also been equipped with a TPMS malfunc -
tion indicator to indicate when the system is not operating
properly. The TPMS malfunction indicator is combined with
the low tire pressure telltale. When the system detects a
malfunction, the telltale will flash for approximately one
minute and then remain continuously illuminated. This
sequence will continue upon subsequent vehicle start-ups as
long as the malfunction exists. When the malfunction indi -
cator is illuminated, the system may not be able to detect or
signal low tire pressure as intended. TPMS malfunctions
may occur for a variety of reasons, including the installation
of replacement or alternate tires or wheels on the vehicle that
prevent the TPMS from functioning properly. Always check the TPMS malfunction telltale after replacing one or more
tires or wheels on your vehicle to ensure that the replace
-
ment or alternate tires and wheels allow the TPMS to
continue to function properly.
Vehicle Security Warning Light
This warning light will illuminate when the vehicle
security alarm system has detected an attempt to
break into the vehicle. CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures and
warning have been established for the tire size equipped
on your vehicle. Undesirable system operation or sensor
damage may result when using replacement equipment
that is not of the same size, type, and/or style.
Aftermarket wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire Pressure
Monitoring System (TPMS) sensor to become
inoperable. After using an aftermarket tire sealant it is
recommended that you take your vehicle to an
authorized dealer to have your sensor function checked.
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GETTING TO KNOW YOUR INSTRUMENT PANEL 91
Engine Check/Malfunction Indicator Warning Light (MIL)
The Engine Check/Malfunction Indicator Light
(MIL) is a part of an Onboard Diagnostic System
called OBD II that monitors engine and automatic
transmission control systems. This warning light will illu -
minate when the ignition is in the ON/RUN position before
engine start. After placing the ignition to the ON/RUN
position, if there is a problem with the Sentry Key System,
the Vehicle Security Light will turn on. This condition will
result in the engine being shut off after two seconds. If the
bulb does not come on when turning the ignition switch
from OFF to ON/RUN, have the condition checked
promptly.
NOTE:
This warning light will illuminate when the vehicle security
alarm system has detected an attempt to break into the
vehicle.
Certain conditions, such as a loose or missing gas cap, poor
quality fuel, etc., may illuminate the light after engine start.
The vehicle should be serviced if the light stays on through
several typical driving styles. In most situations, the vehicle
will drive normally and will not require towing. When the engine is running, the MIL may flash to alert
serious conditions that could lead to immediate loss of
power or severe catalytic converter damage. The vehicle
should be serviced by an authorized dealer as soon as
possible if this occurs.
WARNING!
A malfunctioning catalytic converter, as referenced
above, can reach higher temperatures than in normal
operating conditions. This can cause a fire if you drive
slowly or park over flammable substances such as dry
plants, wood, cardboard, etc. This could result in death
or serious injury to the driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction Indicator Light
(MIL) on could cause damage to the vehicle control
system. It also could affect fuel economy and
driveability. If the MIL is flashing, severe catalytic
converter damage and power loss will soon occur.
Immediate service is required.3
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124 SAFETY
Front Air Bag Operation
Front Air Bags are designed to provide additional protection
by supplementing the seat belts. Front air bags are not
expected to reduce the risk of injury in rear, side, or rollover
collisions. The front air bags will not deploy in all frontal
collisions, including some that may produce substantial
vehicle damage — for example, some pole collisions, truck
underrides, and angle offset collisions.
On the other hand, depending on the type and location of
impact, front air bags may deploy in crashes with little
vehicle front-end damage but that produce a severe initial
deceleration.
Because air bag sensors measure vehicle deceleration over
time, vehicle speed and damage by themselves are not good
indicators of whether or not an air bag should have
deployed.
Seat belts are necessary for your protection in all collisions,
and also are needed to help keep you in position, away from
an inflating air bag.When the ORC detects a collision requiring the front air bags,
it signals the inflator units. A large quantity of non-toxic gas
is generated to inflate the front air bags.
The steering wheel hub trim cover and the upper passenger
side of the instrument panel separate and fold out of the way
as the air bags inflate to their full size. The front air bags fully
inflate in less time than it takes to blink your eyes. The front
air bags then quickly deflate while helping to restrain the
driver and front passenger.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the knees of the driver
and front passenger, and position the front occupants for
improved interaction with the front air bags.
WARNING!
• Do not drill, cut, or tamper with the knee impact bolsters in any way.
• Do not mount any accessories to the knee impact bolsters such as alarm lights, stereos, citizen band
radios, etc.
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335
INDEX
A
Adding Engine Coolant (Antifreeze) ................................... 256
Additives, Fuel ........................................................................ 299
Air Bag Air Bag Operation ............................................................... 124Driver Knee Air Bag ........................................................... 125
Enhanced Accident Response ................................... 131, 240
Event Data Recorder (EDR) ............................................... 240
Front Air Bag ....................................................................... 122If Deployment Occurs ........................................................ 130
Knee Impact Bolsters .......................................................... 124Maintaining Your Air Bag System.................................... 132
Maintenance......................................................................... 132
Transporting Pets ................................................................ 153
Air Bag Light ..................................................................... 84, 154
Air Cleaner, Engine (Engine Air Cleaner Filter) ................ 250
Air Conditioner Maintenance ............................................... 251
Air Conditioner Refrigerant .................................................. 251
Air Conditioner System ......................................................... 251
Air Conditioning Filter ............................................................ 59
Air Conditioning, Operating Tips .................................... 57, 59 Air Filter ................................................................................... 250 Air Pressure
Tires .......................................................................................277
Alarm Security Alarm .......................................................................21
Alterations/Modifications Vehicle.....................................................................................12
Antifreeze (Engine Coolant) ..........................................256, 301 Disposal ................................................................................258
Anti-Lock Brake System (ABS) ...............................................97 Anti-Lock Warning Light.........................................................88
Assist, Hill Start .......................................................................101
Audio Systems (Radio)........................................................... 305
Auto Down Power Windows ..................................................61
Auto Up Power Windows .......................................................61Automatic Transmission ................................................163, 164 Adding Fluid................................................................263, 304
Fluid And Filter Change ....................................................263
Fluid Change........................................................................263Fluid Level Check........................................................261, 262
Fluid Type ....................................................................261, 304
Special Additives .................................................................262
Auxiliary Electrical Outlet (Power Outlet) ............................70
Axle Fluid .................................................................................304
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343
Safety Tips ................................................................................ 153
Safety, Exhaust Gas ................................................................ 153
Schedule, Maintenance .......................................................... 241
Seat Belts .......................................................................... 109, 154 Adjustable Shoulder Belt ................................................... 115
Adjustable Upper Shoulder Anchorage .......................... 115
Adjustable Upper Shoulder Belt Anchorage................... 115
Child Restraints ................................................................... 133Energy Management Feature ............................................ 117
Front Seat.............................................................. 109, 111, 113
Inspection ............................................................................. 154
Lap/Shoulder Belt Operation ........................................... 113
Lap/Shoulder Belt Untwisting ......................................... 114Lap/Shoulder Belts............................................................. 111
Operating Instructions ....................................................... 113
Pregnant Women................................................................. 116
Pretensioners........................................................................ 117
Rear Seat ............................................................................... 111Reminder ........................................................................ 88, 109
Seat Belt Pretensioner ......................................................... 117
Untwisting Procedure ........................................................ 114
Seats ............................................................................................ 29 Adjustment............................................................................. 29
Heated..................................................................................... 32
Rear Folding........................................................................... 29
Tilting ...................................................................................... 29 Security Alarm ...........................................................................21
Selection Of Coolant (Antifreeze) .........................................302
Sentry Key (Immobilizer).........................................................19
Service Assistance ...................................................................329
Service Contract.......................................................................331
Service Manuals ......................................................................333
Shift Lever Override ...............................................................236
Shifting
Automatic Transmission ....................................................164
Shoulder Belts ..........................................................................111
Signals, Turn ......................................................................92, 156
Snow Chains (Tire Chains) ....................................................287
Snow Tires ................................................................................282
Spare Tires ........................................................................283, 285
Spark Plugs ..............................................................................302
Specifications Fuel (Gasoline) .....................................................................302
Oil ..........................................................................................302
Speed Control Cancel....................................................................................175
Speed Control (Cruise Control) ............................................172
Starting...................................................................................... 157 Automatic Transmission ....................................................157
Cold Weather .......................................................................158Engine Fails To Start ........................................................... 158
Steering .......................................................................................38
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