2020 Ram 3500 Owner's Manual

MULTIMEDIA535
If equipped and specifically supported by your
phone, Uconnect Phone asks you if you want to
download names (text names) and number
entries from your mobile phone’s phonebook.
Specific Bluetooth®-enabled phones with
Phonebook Access Profile may support this
feature.
NOTE:
If supported, the download and update
begins as soon as the Bluetooth® wireless
phone connection is made to the Uconnect
Phone. For example, after you start the
vehicle. You may be asked for permission to
initiate the phonebook download.
A maximum of 2,000 contact names with six
numbers per contact will be downloaded and
updated every time a phone is connected to
the Uconnect Phone.
Depending on the maximum number of
entries downloaded, there may be a short
delay before the latest downloaded names
can be used. Until then, if available, the previ -
ously downloaded phonebook is available for
use.
Only the phonebook of the currently
connected mobile phone is accessible.
Only the mobile phone’s phonebook is down -
loaded. SIM card phonebook is not part of
the mobile phonebook.
This downloaded phonebook cannot be
edited or deleted on the Uconnect Phone.
These can only be edited on the mobile
phone. The changes are transferred and
updated to Uconnect Phone on the next
phone connection.
Deletion Of Phone Data (Phonebook And
Recent Calls)
Select "Delete Phone Data" on the display to
delete the list of recent calls and the phonebook
copy.
Making A Phone Call
Dialing The Phone Number Using The
"Keyboard" Icon On The Display
Enter the phone number using the graphic
keypad displayed. Proceed as follows:

1. Press the Keyboard icon on the display and
use the number buttons to enter the
number.

2. Press the Call button to make a call.
Call By Saying A Phonebook Name Or Phone
Number

1. Push the PHONE button on the steering wheel.

2. After the beep, say “dial” (or “call” a full name or phone number).
Recent Calls
The list of the last calls made for each of the
following call types can be displayed:
Calls received
Calls made
Calls without a reply
All calls
To access these types of calls, press the Recent
Calls button on the Phone menu main screen.
9

20_DJD2_OM_EN_USC_t.book Page 535

536MULTIMEDIA
Making A Second Call While Current Call Is In
Progress
When a phone conversation is active, a second
phone call can be made as follows:
Select the number/contact from the list of
recent calls.
Select the contact from the phonebook.
Press the Hold button and dial the number
using the graphic keyboard of the display.
Redial
To call the number/contact of last call made,
press the Redial button.
Answering An Incoming Call
Call Controls
The buttons on the display allow the following
phone call functions to be managed:
Answer
End
Ignore
Put on hold/resume
Deactivate/activate the microphone
Transfer the call
Switch from one call to the other
Conference/merge two active calls
Answering Or Ignoring A Call With No Call
Currently In Progress
When an incoming call rings or is announced on
the Uconnect system, push the Answer button
on the touchscreen, or push the PHONE button
on the steering wheel.
Answering Or Ignoring An Incoming Call With A
Call Currently In Progress
When an incoming call rings or is announced on
the Uconnect system, push the Answer button
on the touchscreen, or push the PHONE button
on the steering wheel to answer the call and put
the ongoing call on hold.
NOTE:
Not all mobile phones may support the manage -
ment of an incoming call when another phone
conversation is active.
Managing Two Phone Calls
If two calls are in progress (one active and one
on hold), it is possible to switch between them
pressing the Call On Hold button or to merge the
two calls in a conference pressing the Merge
Calls button.
NOTE:
Check whether the mobile phone in use
supports the management of a second call and
the "Conference" mode.
Transferring/Call Continuation
Transferring
The ongoing calls can be transferred from the
mobile phone to the system and vice versa
without ending the call.
To transfer the call, press the Transfer button.
Call Continuation
After the engine is switched off, it is still possible
to continue a phone call.
The call continues until it is ended manually or
for a maximum period of about 20 minutes.
When the system is switched off, the call is
transferred to the mobile phone.

20_DJD2_OM_EN_USC_t.book Page 536

MULTIMEDIA537
Ending A Call
Press the End button on the touchscreen or the
PHONE button on the steering wheel controls to
end a call in progress.
Only the ongoing call is ended and any call on
hold becomes the new active call.
Depending on the type of mobile phone, if the
ongoing call is ended by the caller, the call on
hold may not be activated automatically.
Uconnect Phone Features
Mute/Unmute

1. During a call, push the VOICE COMMAND
button on the steering wheel.

2. After the beep, say “mute” or “mute off”.
Reading Messages
The system can read the messages received by
the mobile phone.
To use this function, the mobile phone must
support the SMS exchange function via
Bluetooth®. If this function is not supported by the phone,
the corresponding message button is
deactivated (grayed out) or may only accept
incoming messages.
When a text message is received, the display
will show a screen where the options "Listen",
"Call" or "Ignore" can be selected.
Press the Message button to access the list of
SMS messages received by the mobile phone.
The list displays a maximum of 60 messages
received.
Browsing SMS
Using the steering wheel commands, you can
view and manage the last 10 SMS messages
received on the instrument panel. To use this
function, the mobile phone must support the
SMS exchange function through Bluetooth®.
Select the PHONE button on the instrument
panel menu, and then select “SMS Reader”
using the arrow keys on the steering wheel
controls.
The “SMS Reader” submenu allows the last 10
SMS messages to be displayed.
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED
The remote sound system controls are located
on the back surface of the steering wheel.
Reach behind the wheel to access the switches.

Steering Wheel Audio Controls (Rearview Of Steering Wheel)

The right-hand control is a rocker type switch
with a push button in the center. Pushing the
top of the switch will increase the volume, and
pushing the bottom of the switch will decrease
the volume.
Pushing the center button will make the radio
switch between the various modes available
(AM/FM/SXM or Media etc.).
9

20_DJD2_OM_EN_USC_t.book Page 537

538MULTIMEDIA
The left-hand control is a rocker type switch with
a push button in the center. The function of the
left-hand control is different depending on
which mode you are in.
The following describes the left-hand control
operation in each mode.
RADIO OPERATION
Pushing the top of the switch will SEEK up for
the next listenable station and pushing the
bottom of the switch will SEEK down for the next
listenable station.
The button located in the center of the left-hand
control will tune to the next preset station that
you have programmed in the radio preset
button.
MEDIA MODE
Pushing the top of the switch once will go to the
next track on the selected media (AUX/USB/
Bluetooth®). Pushing the bottom of the switch
once goes to the beginning of the current track,
or to the beginning of the previous track if it is
within eight seconds after the current track
begins to play.
IPOD®/USB/MP3 CONTROL — IF EQUIPPED
Located on the center stack, just below the
instrument panel, is the main media hub. There
are four total USB Ports: Two Mini-USBs (Type C)
and two Standard USBs (Type A). There is also
an AUX Port located in the middle of the USB
Ports.
Plugging in a smartphone device to a USB Port
may activate Android Auto™ or Apple CarPlay®
features, if equipped. For further information,
refer to “Android Auto™” or “Apple CarPlay®” in
the Owner’s Manual Supplement.
NOTE:
Two devices can be plugged in at the same time
and both ports will provide charging capabili -
ties. Only one port can transfer data to the
system at a time. A pop-up will appear and allow
you to select the device transferring data.
For example, if a device is plugged into the Type
A USB port and another device is plugged into
the Type C USB port, a message will appear and
allow you to select which device to use.
Center Stack USB/AUX Media Hub

A third and fourth USB Ports are located behind
the center console, above the power inverter.
One is a charge only port, and can only charge
USB devices. The other USB Port allows you to
play music from iPod®/MP3 players or USB
devices through your vehicle’s sound system.
1 — Standard USB Type A Port #1
2 — AUX Port
3 — Standard USB Type A Port #2

20_DJD2_OM_EN_USC_t.book Page 538

MULTIMEDIA539

Rear Center Console Mini-USB (Type C) USB Ports
Rear Center Console Standard (Type A) USB Ports
Applicable to only Uconnect 4C/4C NAV With
8.4-inch Display, and Uconnect 4C NAV With
12-inch Display radios, different scenarios are
listed below when a non-phone device is
plugged into the smaller and larger USB Ports,
and when a phone device is plugged into the
smaller and larger USB Ports:
A new device is now connected. Previous
connection was lost.
(Phone Name) now connected. Previous
connection was lost.
Another device is in use through the same
USB port. Please disconnect the first device
to use the second device.
Plugging in a phone or another USB device may
cause the connection to a previous device to be
lost.
If equipped, your vehicle may also contain a
USB Port located on the top tray of the vehicles
center console.
If equipped, two Mini-USB Ports (Type C), two
Standard USB Ports (Type A), and one AUX Port
may be located to the left of the center stack,
just below the climate controls.
Center Console USB/AUX Media Hub

Some USB ports support media and charging.
You can use features, such as Apple CarPlay®,
Android Auto™, Pandora® and others while
charging your phone.
NOTE:
Plugging in a phone or another USB device may
cause the connection to a previous device to be
lost.
For further information, refer to the Uconnect
Owner’s Manual Supplement or visit
UconnectPhone.com.
1 — Mini-USB Type C Port #1
2 — Mini-USB Type C Port #2
1 — Standard USB Type A Port #1
2 — Standard USB Type A Port #21 — Standard USB Type A Ports
2 — Mini-USB Type C Ports
3 — AUX Port
9

20_DJD2_OM_EN_USC_t.book Page 539

540MULTIMEDIA
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone
being on in your vehicle can cause erratic or
noisy performance from your radio. This
condition may be lessened or eliminated by
relocating the mobile phone antenna. This
condition is not harmful to the radio. If your
radio performance does not satisfactorily
“clear” by the repositioning of the antenna, it is
recommended that the radio volume be turned
down or off during mobile phone operation
when not using Uconnect (if equipped).
REGULATORY AND SAFETY
I
NFORMATION
USA/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal
wireless radio is far below the FCC and IC radio
frequency exposure limits. Nevertheless, the
wireless radio will be used in such a manner
that the radio is 8 in (20 cm) or further from the
human body.
The internal wireless radio operates within
guidelines found in radio frequency safety standards and recommendations, which reflect
the consensus of the scientific community.
The radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the
use of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you
are encouraged to ask for authorization before
turning on the wireless radio.
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.

20_DJD2_OM_EN_USC_t.book Page 540

MULTIMEDIA541
NOTE:
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reason -
able protection against harmful interference
in a residential installation. This equipment
generates, uses and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no guar -
antee that interference will not occur in a
particular installation.
If this equipment does cause harmful inter -
ference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encour -
aged to try to correct the interference by one
or more of the following measures:
a. Increase the separation between the equipment and receiver.
b. Consult an authorized dealer or an expe -
rienced radio technician for help.
VOICE RECOGNITION QUICK TIPS
INTRODUCING UCONNECT
Start using Uconnect Voice Recognition (VR)
with these helpful quick tips. It provides the key
Voice Commands and tips you need to know to
control your Uconnect system.
If you see the NAV icon on the bottom bar, or in
the Apps menus, of your touchscreen, you have
the Uconnect 4C NAV With 8.4-inch Display or
the Uconnect 4C NAV With 12-inch Display
system. If not, you have a Uconnect 4C With
8.4-inch Display system.
GET STARTED
All you need to control your Uconnect system
with your voice are the buttons on your steering
wheel.

1. Visit
UconnectPhone.com
to check mobile
device and feature compatibility and to
find phone pairing instructions.

2. Reduce background noise. Wind noise and passenger conversations are examples of
noise that may impact recognition. 3. Speak clearly at a normal pace and volume
while facing straight ahead. The
microphone is located in the headliner and
aimed at the driver.
4. Each time you give a Voice Command, you must first push either the VR or Phone
button, wait until after the beep, then say
your Voice Command.
5. You can interrupt the help message or system prompts by pushing the VR or Phone
button and saying a Voice Command from
current category.

Uconnect Voice Command Buttons

1 — Push To Begin Radio Or Media Functions
2 — Push To Initiate, Answer, End A Phone Call, Or
Send/Receive A Text
9

20_DJD2_OM_EN_USC_t.book Page 541

542MULTIMEDIA
BASIC VOICE COMMANDS
The basic Voice Commands below can be given
at any point while using your Uconnect system.
Push the VR button on the steering wheel.
After the beep, say:
“Cancel ” to stop a current voice session
“Help ” to hear a list of suggested Voice
Commands
“ Repeat ” to listen to the system prompts
again
Notice the visual cues that inform you of your
voice recognition system’s status. Cues appear
on the top of the touchscreen.

Uconnect 3 With 5-inch Display Uconnect 4/4C/4C NAV With 8.4-inch Display
Uconnect 4C NAV With 12-inch Display

20_DJD2_OM_EN_USC_t.book Page 542