2020 Ram 3500 Owner's Manual

GETTING TO KNOW YOUR VEHICLE71
during auto closure. If this happens, pull the
switch lightly to the first detent and hold to close
the window manually.
Reset Auto-Up
Should the Auto-Up feature stop working, the
window may need to be reset. To reset Auto-Up:

1. Make sure the door is fully closed.

2. Pull the window switch up to close the
window completely and continue to hold the
switch up for an additional two seconds
after the window is closed.
3. Push the window switch down firmly to the second detent to open the window
completely and continue to hold the switch
down for an additional two seconds after
the window is fully open.
Window Lockout Switch
The window lockout switch on the driver's door
allows you to disable the window control on the
rear passenger doors. To disable the window
controls on the rear passenger doors, push the
window lock switch into the latched or down
position. To enable the window controls, push
the window lock switch again and return the
switch to the released or up position.

Window Lockout Switch

Power Sliding Rear Window — If Equipped
The switch for the power sliding rear window is
located on the overhead console.
Power Sliding Rear Window Switch

Push the rearward portion of the switch to open
the window. Push the forward portion of the
switch to close the window.
Manual Sliding Rear Window — If Equipped
A locking device in the center of the window
helps to prevent entry from the rear of the
vehicle. Squeeze the lock to release the
window.
WIND BUFFETING
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the
WARNING!
There is no anti-pinch protection when the
window is almost closed. Be sure to clear all
objects from the window before closing.2

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72GETTING TO KNOW YOUR VEHICLE
buffeting occurs with the rear windows open,
open the front and rear windows together to
minimize the buffeting. If the buffeting occurs
with the sunroof open, adjust the sunroof
opening to minimize the buffeting or open any
window.
POWER SUNROOF — IF EQUIPPED
SINGLE PANE POWER SUNROOF — IF
E
QUIPPED
The power sunroof switches are located on the
overhead console between the courtesy/
reading lights.

Power Sunroof Switches

Opening Sunroof
Express
Push the switch rearward and release it within
one-half second. The sunroof and sunshade will
open automatically and stop when the full open
position is reached. This is called “Express
Open.” During Express Open operation, any
other actuation of the sunroof switch will stop
the sunroof.
Manual Mode
To open the sunroof, push and hold the switch
rearward. The sunroof will move rearward and
automatically stop at full open position. Any
release of the switch will stop the movement.
The sunroof and sunshade will remain in a
partially opened condition until the sunroof
switch is pushed again.
Closing Sunroof
Express
Push the switch forward and release it within
one-half second and the sunroof will close
automatically from any position. The sunroof
will close fully and stop automatically. This is
1 — Opening/Closing Sunroof
2 — Venting Sunroof
WARNING!
Never leave children unattended in a
vehicle, or with access to an unlocked
vehicle. Never leave the key fob in or near
the vehicle, or in a location accessible to
children. Do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. Occupants,
particularly unattended children, can
become entrapped by the power sunroof
while operating the power sunroof switch.
Such entrapment may result in serious
injury or death.
In a collision, there is a greater risk of being
thrown from a vehicle with an open sunroof.
You could also be seriously injured or killed.
Always fasten your seat belt properly and
make sure all passengers are also properly
secured.
Do not allow small children to operate the
sunroof. Never allow your fingers, other
body parts, or any object, to project through
the sunroof opening. Injury may result.

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GETTING TO KNOW YOUR VEHICLE73
called “Express Close.” During Express Close
operation, any other actuation of the switch will
stop the sunroof.
Manual Mode
To close the sunroof, push and hold the switch
forward. The sunroof will move forward and
automatically stop at full closed position. Any
release of the switch will stop the movement
and the sunroof will remain in a partially closed
condition until the sunroof switch is pushed
again.
Wind Buffeting
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the
buffeting occurs with the rear windows open,
then open the front and rear windows together
to minimize the buffeting. If the buffeting occurs
with the sunroof open, adjust the sunroof
opening to minimize the buffeting or open any
window.
Sunshade Operation
The sunshade can be opened manually.
However, the sunshade will open automatically
as the sunroof opens.
NOTE:
The sunshade cannot be closed if the sunroof is
open.
Pinch Protect Feature
This feature will detect an obstruction in the
closing of the sunroof during the Express Close
operation. If an obstruction in the path of the
sunroof is detected, the sunroof will
automatically retract. Remove the obstruction if
this occurs.
NOTE:
If three consecutive sunroof close attempts
result in Pinch Protect reversals, Pinch Protect
will disable and the sunroof must be closed in
Manual Mode.
Venting Sunroof — Express
Push and release the Vent button within one
half second and the sunroof will open to the
vent position. This is called “Express Vent”, and
it will occur regardless of sunroof position.
During Express Vent operation, any other
actuation of the switch will stop the sunroof.
Sunroof Maintenance
Use only a non-abrasive cleaner and a soft cloth
to clean the glass panel.
Ignition Off Operation
The power sunroof switch will remain active for
up to approximately 10 minutes after the
ignition switch is placed in the OFF position.
Opening either front door will cancel this
feature.
NOTE:
Ignition Off time is programmable through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
2

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74GETTING TO KNOW YOUR VEHICLE
HOOD
TO OPEN THE HOOD
To open the hood, two latches must be
released.

1. Pull the hood release lever located below
the steering wheel at the base of the
instrument panel.

Hood Release

2. Reach into the opening beneath the center of the hood and push the safety latch lever
to the left to release it, before raising the
hood.
Safety Latch Location

TO CLOSE THE HOOD

Lower the hood to approximately 12 inches
(30 cm) from the engine compartment and
drop it. Make sure that the hood is completely
closed.

TAILGATE
OPENING
The power tailgate may be opened by pushing
the tailgate release pad located on the tailgate
door.
The tailgate damper strut will lower the tailgate
to the open position (if equipped).
Electronic Tailgate Release — If Equipped
The key fob may be equipped with an
electronic release feature for the
tailgate, allowing hands-free tailgate
opening. To activate, push and
release the Tailgate Release button on the key
fob twice within five seconds. The tailgate door
will unlatch, and slowly lower into the open
position.WARNING!
Be sure the hood is fully latched before
driving your vehicle. If the hood is not fully
latched, it could open when the vehicle is in
motion and block your vision. Failure to follow
this warning could result in serious injury or
death.
CAUTION!
To prevent possible damage, do not slam the
hood to close it. Use a firm downward push at
the front center of the hood to ensure that
both latches engage.

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GETTING TO KNOW YOUR VEHICLE75
If equipped, a button on the center overhead
console inside the vehicle can be used to
release the tailgate.
NOTE:
The Tri-Fold Tonneau Cover (if equipped) may
prevent Electronic Tailgate Release if installed.
The Tonneau Cover must be removed or folded
up before releasing the tailgate. Refer to
“Tri-Fold Tonneau Cover — If Equipped” in this
chapter for further information.
CLOSING
To close the tailgate, push it upward until both
sides are latched.
NOTE:
Pull back on the tailgate firmly after closing to
ensure it is securely latched.
BED STEP — IF EQUIPPED
Your vehicle may be equipped with an
extendable bed step on the driver’s side of the
tailgate to provide easier entry and exit into the
truck bed.
Bed Step Location
Bed Step Components
To extend the bed step, place your foot on the
protruding foot tab located on the left edge of
the bed step, and push rearward. A small
amount of force will release the spring load, and
extend the bed step out and away from the
tailgate.
NOTE:
Once the spring load is overcome, the bed step
will extend out quickly, so be sure to stand in a
position that will avoid coming into contact with
the step as it extends.

Bed Step (Extended)
1 — Bed Step
2 — Foot Tab
2

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76GETTING TO KNOW YOUR VEHICLE
(Continued)
To stow the bed step back under the tailgate,
push the bed step forward with your foot until
the bed step is retracted by the spring load.
GARAGE DOOR OPENER — IF EQUIPPED
HomeLink® replaces up to three hand-held
transmitters that operate devices such as
garage door openers, motorized gates, lighting
or home security systems. The HomeLink® unit
is powered by your vehicle’s 12 Volt battery.
The HomeLink® buttons that are located on the
sun visor designate the three different
HomeLink® channels.
HomeLink® Buttons

NOTE:
HomeLink® is disabled when the Vehicle Secu -
rity Alarm is active. NOTE:

Only use this transceiver with a garage door
opener that has a “stop and reverse” feature as
required by federal safety standards. This includes
most garage door opener models manufactured
after 1982. Do not use a garage door opener
without these safety features. Call toll-free
1-800-355-3515 or, on the Internet at

Home-
Link.com
for safety information or assistance.

BEFORE YOU BEGIN PROGRAMMING
H
OMELINK®
Be sure that your vehicle is parked outside of
the garage before you begin programming.
For more efficient programming and accurate
transmission of the Radio Frequency (RF) signal
it is recommended that a new battery be placed
in the hand-held transmitter of the device that is
being programmed to the HomeLink® system.
WARNING!
Do not attempt to stow the bed step with your
hands. The low clearance space between the
bed step and the rear bumper as the bed step
returns to the stowed position could result in
injury to your hands or fingers.
WARNING!
Your motorized door or gate will open and
close while you are programming the
universal transceiver. Do not program the
transceiver if people, pets or other objects
are in the path of the door or gate. Only use
this transceiver with a garage door opener
that has a “stop and reverse” feature as
required by Federal safety standards. This
includes most garage door opener models
manufactured after 1982. Do not use a
garage door opener without these safety
features.
Vehicle exhaust contains carbon monoxide,
a dangerous gas. Do not run your vehicle in
the garage while programming the trans -
ceiver. Exhaust gas can cause serious
injury or death.
WARNING! (Continued)

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GETTING TO KNOW YOUR VEHICLE77
To erase the channels, place the ignition in the
ON/RUN position, and push and hold the two
outside HomeLink® buttons (I and III) for up to
20 seconds or until the orange indicator
flashes.
NOTE:
Erasing all channels should only be
performed when programming HomeLink®
for the first time. Do not erase channels when
programming additional buttons.
If you have any problems, or require assis -
tance, please call toll-free 1-800-355-3515
or, on the Internet at HomeLink.com for infor -
mation or assistance.
Programming A Rolling Code
For programming garage door openers that
were manufactured after 1995. These garage
door openers can be identified by the “LEARN”
or “TRAIN” button located where the hanging
antenna is attached to the garage door opener.
NOTE:
It is NOT the button that is normally used to
open and close the door. The name and color of
the button may vary by manufacturer.
Training The Garage Door Opener

1. Place the ignition in the ON/RUN position.

2. Place the hand-held transmitter 1 to 3 inches (3 to 8 cm) away from the
HomeLink® button you wish to program
while keeping the HomeLink® indicator
light in view.
3. Push and hold the HomeLink® button you want to program while you push and hold
the hand-held transmitter button.
4. Continue to hold both buttons and observe the indicator light. The HomeLink®
indicator will flash slowly and then rapidly after HomeLink® has received the
frequency signal from the hand-held
transmitter. Release both buttons after the
indicator light changes from slow to rapid.
5. On the garage door opener (in the garage), locate the “LEARN” or “TRAINING” button.
This can usually be found where the
hanging antenna wire is attached to the
garage door opener/device motor. Firmly
push and release the “LEARN” or
“TRAINING” button. On some garage door
openers/devices, there may be a light that
blinks when the garage door opener/device
is in the LEARN/TRAIN mode.
NOTE:
You have 30 seconds in which to initiate the
next step after the LEARN button has been
pushed.
6. Return to the vehicle and push the programmed HomeLink® button twice
(holding the button for two seconds each
time). If the garage door opener/device
activates, programming is complete.
1 — Door Opener
2 — Training Button
2

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78GETTING TO KNOW YOUR VEHICLE
NOTE:
If the garage door opener/device does not acti -
vate, push the button a third time (for two
seconds) to complete the training.
To program the remaining two HomeLink®
buttons, repeat each step for each remain -
ing button. DO NOT erase the channels.
Reprogramming A Single HomeLink® Button
(Rolling Code)
To reprogram a channel that has been
previously trained, follow these steps:

1. Place the ignition in the ON/RUN position.

2. Push and hold the desired HomeLink® button until the indicator light begins to
flash after 20 seconds. Do not release the
button.
3. Without releasing the button proceed with “Programming A Rolling Code” step 2 and
follow all remaining steps.Programming A Non-Rolling Code
For programming garage door openers
manufactured before 1995.

1. Place the ignition in the ON/RUN position.

2. Place the hand-held transmitter 1 to 3 inches (3 to 8 cm) away from the
HomeLink® button you wish to program
while keeping the HomeLink® indicator
light in view.
3. Press and hold the HomeLink® button you want to program while you press and hold
the hand-held transmitter button.
4. Continue to hold both buttons and observe the indicator light. The HomeLink®
indicator will flash slowly and then rapidly
after HomeLink® has received the
frequency signal from the hand-held
transmitter. Release both buttons after the
indicator light changes from slow to rapid.
5. Press and hold the programmed HomeLink® button and observe the
indicator light.
If the indicator light stays on constantly,
programming is complete and the garage
door/device should activate when the
HomeLink® button is pressed.
To program the two remaining Home -
Link® buttons, repeat each step for each
remaining button. DO NOT erase the
channels.
Reprogramming A Single HomeLink® Button
(Non-Rolling Code)
To reprogram a channel that has been
previously trained, follow these steps:

1. Place the ignition in the ON/RUN position.

2. Press and hold the desired HomeLink® button until the indicator light begins to
flash after 20 seconds. Do not release the
button.
3. Without releasing the button, proceed with “Programming A Non-Rolling Code” step 2
and follow all remaining steps.

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