2020 Ram 3500 Owner's Manual

GETTING TO KNOW YOUR VEHICLE95
Storage Position
The storage position for the bed divider is at the
front of the truck bed which maximizes the bed
cargo area when not in use.
To install the bed divider into the storage
position, perform the following:

1. Make sure the center handle is unlocked
using the vehicle key and rotate the center
handle vertically to release the divider side
gates.

Center Handle And Lock
2. With the side gates open, position the
divider fully forward in the bed against the
front panel.

Storage Position

3. Rotate the side gates closed allowing the outboard ends to be positioned in front of
the cargo tie-down loops.

Cargo Tie-Down Loop
4. Rotate the center handle horizontally to
secure the side gates in the closed position.

Side Gates Closed

5. Lock the center handle using the vehicle key to secure the panel into place.
Divider Position
The divider position is intended for managing
your cargo and assisting in keeping cargo from
moving around the bed. There are 11 divider
slots along the bed inner panels which allow for
various positions to assist in managing your
cargo.
1 — Center Handle Lock
2 — Handle
3 — Unlocked Position
4 — Locked Position
2

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96GETTING TO KNOW YOUR VEHICLE
To install the bed divider into a divider position,
perform the following:

1. Make sure the center handle is unlocked
using the vehicle key and rotate the center
handle vertically to release the divider side
gates.

2. With the side gates open, position the divider so the outboard ends align with the
intended slots in the sides of the bed.

Aligning Gate To Slots

3. Rotate the side gates closed so that the outboard ends are secured into the
intended slots of the bed.
4. Rotate the center handle horizontally to secure the side gates in the closed position.
Side Gates Closed

5. Lock the center handle to secure the panel into place.
BED RAIL TIE-DOWN SYSTEM — IF
E
QUIPPED
NOTE:
This feature is only available for vehicles
equipped with a RamBox.
There are two adjustable cleats on each side of
the bed that can be used to assist in securing
cargo.

Adjustable Cleats

Each cleat must be located and tightened down
in one of the detents, along either rail, in order
to keep cargo properly secure.
To move the cleat to any position on the rail,
turn the nut counterclockwise several turns.
Then pull out on the cleat and slide it to the
detent nearest the desired location. Make sure
the cleat is seated in the detent and tighten the
nut.
CAUTION!

The maximum load per cleat should not exceed
250 lbs (113 kg) and the angle of the load on
each cleat should not exceed 45 degrees
above horizontal, or damage to the cleat or
cleat rail may occur.

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GETTING TO KNOW YOUR VEHICLE97

Adjustable Cleat Assembly

Cleat Removal (With Tonneau Cover)
To remove the cleats from the utility rail, remove
the end cap screw located in the center of the
end cap, using a #T30 Torx head driver.
Remove the end cap and slide the cleat off the
end of the rail.
End Cap Screw Location If Equipped With
Tonneau Cover

Cleat Removal (Without Tonneau Cover)
Remove the end cap by pushing upward on the
release button located beneath the end cap
while pulling the cap away from the rail. The
cleat can now be removed by sliding it off the
end of the rail.
End Cap Release Button If Not Equipped With Tonneau
Cover
Pull End Cap Away From Rail

1 — Utility Rail Detent
2 — Cleat Retainer Nut
3 — Utility Rail Cleat
2

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98GETTING TO KNOW YOUR VEHICLE
SLIDE-IN CAMPERS
CAMPER APPLICATIONS
Certain truck models are not recommended for
slide-in campers. To determine if your vehicle is
excluded, please refer to the “Consumer
Information Truck-Camper Loading” document
at www.ramtrucks.com. For safety reasons,
follow all instructions in this important
document.
NOTE:
When a cap or pickup camper is installed on a
vehicle, an alternate Center High-Mounted Stop
Light (CHMSL) must be provided.
EASY-OFF TAILGATE
To simplify mounting of a camper unit with an
overhang, the tailgate can be removed.
NOTE:
The electric connector at the bottom of the tail -
gate must be disconnected prior to removing
the tailgate.
DISCONNECTING THE REAR CAMERA
A
ND REMOTE KEYLESS ENTRY

1. Open the tailgate to access the rear
camera or Remote Keyless Entry
connector bracket located on the rear sill.

Connector Bracket
2. Remove the connector bracket from the sill
by pushing inward in the locking tab.

Locking Tab

3. Disconnect the chassis wiring harness, ensuring the connector bracket does not
fall into the sill.
4. Connect the chassis plug and bracket (provided in the glove compartment) to the
chassis wiring harness and insert the
bracket back into the sill.
5. Connect the tailgate plug (provided in the glove compartment) to the tailgate wiring
harness to ensure that the terminals do not
corrode.WARNING!
To avoid inhaling carbon monoxide, which is
deadly, the exhaust system on vehicles
equipped with “Cap or Slide-In Campers”
should extend beyond the overhanging
camper compartment and be free of leaks.

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GETTING TO KNOW YOUR VEHICLE99
6. Tape the tailgate harness and bracket
against the forward-facing surface of the
tailgate. This will prevent damaging the
connector and bracket when storing or
reinstalling the tailgate.
REMOVING THE TAILGATE

1. Disconnect the wiring harness for the rear camera and or power locks (if equipped).

NOTE:
Refer to “Disconnecting The Rear Camera And
Remote Keyless Entry” in this section.
2. Unlatch the tailgate and remove the support cables by releasing the lock tang from the
pivot.
NOTE:
Make sure tailgate is supported when removing
support cables.
Locking Tang

3. Position the tailgate on a 45 degree angle.
4. Raise the right side of the tailgate until the right side pivot clears the hanger bracket.
5. Slide the entire tailgate to the right to free the left side pivot.
6. Remove the tailgate from the vehicle. NOTE:
Do not carry the tailgate loose in the truck
pickup box.
LOCKING TAILGATE
The tailgate can be locked using the key fob
lock button.
WARNING!
To avoid inhaling carbon monoxide, which is
deadly, the exhaust system on vehicles
equipped with “Cap or Slide-In Campers”
should extend beyond the overhanging
camper compartment and be free of leaks.2

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100GETTING TO KNOW YOUR VEHICLE
TRI-FOLD TONNEAU COVER — IF EQUIPPED
Your vehicle may be equipped with a Tri-Fold
Tonneau Cover which consists of different
features:
Easy Tri-Fold cover
Tonneau fore aft locator
Crossbar inside bed locator
Front and rear clamps
Stowage strap
Locking capability
NOTE:
The Tonneau Cover can be folded up and
secured at the front of the box without removing
it completely.
TRI-FOLD TONNEAU COVER REMOVAL
To remove the Tonneau Cover, follow the next
steps:

1. Open the tailgate to gain access to the rear pair of Tonneau Cover clamps located on
the underside of the cover (left and right
side).
Clamped Position

NOTE:
If clamp wire is damaged replace immediately.
2. Pull both clamp handles down to release the Tonneau Cover’s rear panel.

Released Position
3. From the released position, send the
clamps to the Stowed Position by pushing
from the yellow bumper up. Listen for a
“clicking” sound to confirm the clamp has
been properly stowed.

Stowed Position

CAUTION!
Make sure the Tonneau Cover clamp and
clamp wire are in the proper stowed position.
If the clamp and clamp wire are not properly
stowed, damage to the Tonneau Cover
material will result.

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GETTING TO KNOW YOUR VEHICLE101
4. Fold the rear panel up onto the center panel
(intermediate position).

Folded Rear Panel (Intermediate Position)

NOTE:
The vehicle cannot be driven when the Tonneau
Cover is in this position.
5. Fold the rear and center panels up onto the front panel (Tri-Folded position).
Tri-Folded Position

NOTE:
When folding the center and rear panels, the
sections MUST be held together to avoid
damage to the cover material.

Incorrect Folding — Will Cause Damage Correct Folding — Hold Panels Together

NOTE:
Fold the panels gently. It is not recommended to
allow the panels to drop under their own weight.
6. Clip both stowage straps to prevent the Tonneau Cover panels from unfolding.

Stowage Strap

2

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102GETTING TO KNOW YOUR VEHICLE
7. Once in the Tri-Folded position, pull both
front clamp handles down to the Released
Position.

Released Position

8. From the Released Position, send the clamps to the Stowed Position by pushing
from the yellow bumper up. Listen for a
“clicking” sound to confirm the clamp has
been properly stowed.
Stowed Position

9. With two people, remove the Tonneau Cover.
NOTE:
Be sure the Tonneau Cover has been folded
completely before removing.TRI-FOLD TONNEAU COVER
I
NSTALLATION
To install the Tonneau Cover follow the following
steps:

1. Position the folded Tonneau Cover on the
truck bed and push the cover forward
against the front of the truck bed. The
Tonneau Cover centers itself when placed
on the vehicle.

NOTE:
Make sure to always push the Tonneau Cover
all the way forward on the truck bed. Failure to
do so might prevent proper clamp engagement,
or interfere with the tailgate auto drop function
(if equipped).
2. Pull down on the first set of clamp handles to release the clamps from the stowed
position.

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