2020 MERCEDES-BENZ SPRINTER transmission

yo
ur driving style accordingly and drive
carefully. #
Do not switch off ESP ®
. #
Snow chains must not be ins talled on
th e emer gency spa rewheel. #
Replace the emer gency spa rewheel
af te r a maximum of six years, rega rd‐
less of wear. R
When using an emer gency spa rewheel
(which is dif fere nt from the wheel tobe
re placed) a top speed of 50 mph (80 km/h)
must not be exceeded.
R The tire pressure of the emer gency spa re
wheel must be checked before starting a jour‐
ney (/ page314).
R Have the emer gency spa rewheel replaced by
a qu alified specialist workshop. &
WARNING Risk of accident from dam‐
aged spa rewheel with Super Sin gle tires
Ve hicles with Super Single tires
The tire of the spare wheel exposed toabo ve-
ave rage loads af ter being ins talled on there ar
axle. If youexc eed the maximum speed or the
maximum dis tance, or ins tallth e spare wheel
again, the tire of the spare wheel may be
damaged. The tire damage may not be visible
and not de tectable.
A damaged tire may cause a loss of tire pres‐
sure. This could cause youto lose control of
th eve hicle. #
Only use the spare wheel if it has not
ye t been ins talled on there ar axle with
th e cur rent tires. #
Ifth e spare wheel had been ins talled on
th ere ar axle, ha vethe tire of the spare
wheel replaced af terch anging the
wheel again, ir respective of the dis‐
ta nce. #
For saf etyre asons, when changing a tire
ensure that only the tire valve type
appr ovedfo rth e tires is used. *
NO
TEDama getothe transmission Ve
hicles with Super Single tires: whenyou
ins tallth e spare wheel on there ar axle, the
transmission may be dama gedby the dif fer‐
ent rotational speeds of the wheels. #
When the spare wheel is ins talled on
th ere ar axle, obse rveth e maximum
speed of 34 mph (55 km/h) and the
maximum driving dis tance of 62 miles
(100 km). %
It is possible, wi
thout restrictions, touse the
spare wheel only on the front axle of a vehi‐
cle with Super Single tires.
The following should be checkedre gular ly, partic‐
ularly prior tolong journe ys:
R The secure positioning of the spare wheel
R The tire pressure of the spare wheel (adjust
th e tire pressure if necessary) (/ page311)
R The fastenings of the spare wheel brac ket
Re place the tires af ter six years at the latest,
re ga rdless of wear. This also applies tothe spare
wheel.
% If
yo u ha veinstalled an emer gency spa re
wheel or spare wheel, the tire pressure moni‐
to r will not function forth is wheel. The emer‐
ge ncy spa rewheel or spare wheel is not
equipped with a sensor for monitoring tire
pressu re. Installing/removing
the spa rewheel Ve
hicles with rear wheel drive: removing the
spare wheel (Cargo Van/Passenger Van) Bolt co
vers forth e saf ety hoo ks(exa mp le: Cargo
Va n) Wheels and tires
333

Information on
technical data
The given data only applies tovehicles with
st andard equipment. Further information can be
obtained at a qualified specialist workshop. On-board electronics
Note
s onworkon the engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha vewo rkon the engine elec‐
tronics and related components car ried
out at a qualified specialist workshop. Tw
o-w ayradios In
stallation no tesfo r two-w ayradios &
WARNING Risk of accident due to
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere with the on-board elec‐
tronics if RF transmit ters are manipulated or
re trofitted inco rrectl y.
This could jeopardize the operating saf ety of
th eve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. &
WARNING Risk of accident from incor‐
re ct ope ration of two-w ayradios
If yo u operate two- wayra dios incor rectly in
th eve hicle, the electromagnetic radiation
could inter fere with the on-board electronics,
e.g.:
R ifth e two-w ayradio is not connected to
an exterior antenna
R ifth eex terior antenna is not cor rectly
mounted or is not of low reflection
This could jeopardies the operating saf ety of
th eve hicle. #
Have the lo w-reflection exterior antenna
ins talled at a qualified specialist work‐
shop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of the operating per‐
mit due tofailure tocomply wi th the
instructions for ins tallation and use The operating permit may be in
validated if the
instructions for ins tallation and use of two-
wa yra dios are not obser ved. #
Only use appr oved frequency bands. #
Obser vethe maximum permissible out‐
put po wer in these frequency bands. #
Only use appr oved antenna positions. Use
Tech nical Specification ISO/TS 21609 (Road
Ve hicles - EMC guidelines for ins tallation of af ter‐
mar ketra dio frequency transmitting equipment)
when retrofitting two-w ayradios. Comply with the
legal requirements for de tach able parts.
If yo ur vehicle has ins talling for two-w ayradio
equipment, use the po wer supp lyor antenna con‐
nections intended for use with the ins talling.
Obser vethe manufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of the antenna must not exceed theva lues
in thefo llowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximum transmis‐
sion output
Sho rtwa ve
3 — 54MHz 10
0 W
4 — m — waveband
74 — 88 MHz 30 W
2 — m — waveband
14 4 — 174 MHz 50 W
Tr unked radio sys‐
te m/T etra
380 — 460 MHz 10 W Te
ch nical da ta337

Fr
equency band Maximum transmis‐
sion output
70 — cm — waveband
420 — 450 MHz 35 W
Tw o-w ayradio
(2G/3G/4G) 10 WThe
following can be used in theve hicle without
re strictions:
R two-w ayradios with a maximum transmission
output of up to100 mW
R two-w ayradios with transmit ter frequencies
in the 380 – 410 MHz frequency band and a
maximum transmission output of up to2 W
(trunked radio sy stem/T etra)
R mobile phones (2G/3G/4G)
There are no restrictions when positioning the
antenna on the outside of theve hicle forth efo l‐
lowing frequency bands:
R Trunked radio sy stem/T etra
R 70 — cm — waveband
R 2G/3G/4G Ve
hicle identi fication pla te,ve hicle identi fi‐
cation number (VIN) and engine number
Ve hicle identi fication pla te Depending on
theve hicle model, theve hicle iden‐
tification plate is located on the seat base of the
driver's seat or on the B-pillar.
% The data is
vehicle-specific and can dif fer
from that shown. Alw ays obser vethe specifi‐
cations on your vehicle's identification plate. Ve
hicle identification plate (e xample: US A,
comple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible gross mass
4 Perm issible gross mass of vehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Date of manufacture
8 Paint code Ve
hicle identification plate (e xample: US A,
incomple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible gross mass
4 Perm issible gross mass of vehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Date of manufacture
8 Paint code 338
Tech nical da ta

Display messages
Possible causes/consequences and 0050 0050Solutions
0024
Parking Brake Inopera-
tive *A
malfunction has occur red in the sy stem; the parking brake is inop‐
erative. &
WARNING Risk of an accident due toa brake sy stem mal‐
function
If th e brake sy stem is malfunctioning, braking characteristics
may be impaired. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Park theve hicle on a le vel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have the brake sy stem checked at a qualified specialist work‐
shop immediatel y.
0024 Incline Too Steep See
Operator's Manual *T
he on-board electrical sy stem voltage is low or a malfunction has
occur red in the sy stem; the holding forc e may not be suf ficient for
th e incline. &
WARNING Risk of accident if the electrical parking brake
has insuf ficient holding force
If th e electrical parking brake does not ha vesuf ficient holding
fo rc e on a steep incline, theve hicle may rollaw ay. #
Park theve hicle on a le vel sur face only and secu reit
against rolling away. #
Shift the automatic transmission toposition 005D. Obser
vethe no tes on parking theve hicle (/ page140).
0024 Par king Brake See Oper-
ator's Manual *T
he on-board electrical sy stem voltage is low or a malfunction has
occur red in the sy stem; the closing forc e may not be suf ficient for
th e incline. &
WARNING Risk of an accident due toa brake sy stem mal‐
function
If th e brake sy stem is malfunctioning, braking characteristics
may be impaired. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Park theve hicle on a le vel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have the brake sy stem checked at a qualified specialist work‐
shop immediatel y. Displ
aymessa ges and warning and indicator lamps 357

Display messages
Possible causes/consequences and 0050 0050Solutions #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. Do not continue driving. #
Consult a qualified specialist workshop.
Shift to 'P' or 'N' to Start
Engine *
Yo u ha veattem pted tostart the engine in transmission position 005B
or 005E. #
Shift the transmission toposition 005Dor005C.
To Engage Transmiss.
Position R First Depress
the Brake *
Yo u ha veattem pted toshift from position 005Bor005C toposition 005E. #
Depress the brake pedal. #
Shift the transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he function of the climate cont rol sy stem is temp orarily restricted.
The quantity of air and flow of fresh air are contro lled automatically. #
Have the climate cont rol sy stem checked at a qualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he auxiliary batteryforth e transmission is no longer being
ch arge d. #
Visit a qualified specialist workshop. #
Until then, alw ays shift the transmission toposition 005Dmanually
before you swit choff the engine. #
Before leaving theve hicle, apply the parking brake.
Reversing Not Possible
Service Required *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rsege ar. #
Visit a qualified specialist workshop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Shift the transmission toposition 005D. #
Consult a qualified specialist workshop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou are about toexitth eve hicle when it is in a ready-to-d rive state. #
When youex itth eve hicle, switch off the ignition and take the
ke y with you. #
Ifyo u do not exitth eve hicle, switch off the electrical consum‐
ers, e.g. the seat heating. Otherwise, the12 ‑V battery may dis‐
ch arge and it will be possible tostart theve hicle only with the
aid of a second battery (s tarting assis tance).
Service Required Do Not
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. Display messages and
warning and indicator lamps 373

Display messages
Possible causes/consequences and 0050 0050Solutions #
Ifth e transmission is in position 005B, visit aqualified specialist
wo rkshop, without changing the transmission position. #
For all other transmission positions, park theve hicle in a safe
location. #
Inform a qualified specialist workshop or breakdown service.
Only Shift to 'P' when
Vehicle is Stationary *
The transmission can only be shif tedto position 005Difth eve hicle is
at a standstill.
N Permanently Active
Risk of Rolling Away *W
hile theve hicle is rolling or driving, the transmission was shif ted
to position 005C. #
Tostop, depress the brake pedal and, when theve hicle is at a
st andstill, shift the transmission toposition 005D. #
Tocontinue your journe y,shift the transmission toposition 005B
or 005E.
Driver's Door Open &
Transmission Not in P
Risk of Vehicle Rolling
Away *T
he driver's door is not fully closed and the transmission is in posi‐
tion 005E,005Cor005B. #
When parking theve hicle, shift the transmission toposition 005D.
Apply Brake to Shift
from 'P' *Y
ou ha veattem pted toshift toa dif fere nt transmission position from
position 005D. #
Depress the brake pedal.
x Vehicle Tracker has
been activated. Details:
see manual or associ-
ated mobile app. or
Vehicle locating activa-
ted – see manual or
mobile app. *T
hevehicle features activated services from Mercedes PRO.
Locating theve hicle may be possible within the frame workof
Mercedes PRO connect. #
Check thest atus of the activated services at http://
mercedes.pro. #
Ask theve hicle owner forth e de tails.
g
Step Not Extended See
Operator's Manual or
Step Not Extended Mal-
function *T
he electrical step is not, or is only partially, extended. #
Ensu rethere is suf ficient clea rance forth e electrical step. #
Open or close the sliding door again. #
Ifth e electrical step does not comple tely ex tend again, push it in
manually (emergency release) (/ page 58). #
Inform passen gers that thestep is missing before they exitthe
ve hicle.
g
Step Not Retracted See
Operator's Manualor
Step Not Retracted Mal-
function *T
he electrical step is not, or is only partially, retracted. #
Ensu rethere is suf ficient clea rance forth e electrical step. #
Open or close the sliding door again. #
Ifth e electrical step does not comple tely retract again, push it in
manually (emergency release) (/ page 58). 374
Displaymessa ges and warning and indicator lamps

Android
Auto ......................................... 252
Connecting a mobile phone .............. 253
Control using the application but‐
to ns .................................................. 253
Ending .............................................. 253
No te ................................................. 253
Overview .......................................... 252
Sound settings ................................. 253
Tr ans ferred vehicle data ...................2 53
Animals Pets in theve hicle .............................. 45
Anti-lock braking sy stem
see ABS (Anti-lock Braking Sy stem)
Anti-skid chains
see Snow chains
Anti-theft Alarm sy stem
see ATA (Anti -Theft Alarm sy stem)
Anti-theft pr otection
Immobilizer ........................................ .61
Anti-theft pr otection
see ATA (Anti -Theft Alarm sy stem)
Apple CarPlay ®
...................................... 251
Connecting an iPhone ®
.................... 252
Control using the application but‐
to ns .................................................. 252
Ending .............................................. 252
No tes ................................................ 251
Overview ...........................................2 51
Sound settings ................................. 252
Tr ans ferred vehicle data ...................2 53
Ashtr ays
In the windshield stowage com‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-board com‐
puter) ..................................................... 17 9
ASS YST PLUS ........................................ 278
Battery disconnection periods .......... 278
Displ aying the service due date ........ 278
Fu nction/no tes ................................ 278
Re gular maintenance work ............... 278
Special service requirements .......... .278
ATA (Anti-Theft Alarm sy stem) .............. .61
Ac tivating/deactivating the interior
motion sensor .................................... 63
Fu nction .............................................. 61
Interior motion sensor function .......... 63
St opping the alarm ............................. 62
Switching theto w- aw ay alarm
on/off ................................................ 62
To w- aw ay alarm function .................... 62 At
tachments .......................................... .22
AT TENTION ASSI ST....................... 162, 16 3
Fu nction ........................................... 16 2
Setting .............................................. 16 3
Sy stem limitations ............................1 62
Au thorized workshop
see Qualified specialist workshop
Au tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights ........................84
Au tomatic transmission
DIRECT SELECT le ver ........................ 12 2
Engaging drive position .................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rsege ar ...................... 12 2
Kickdown .......................................... 124
Re stricting the shift range ................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position display .......... .122
Tr ansmission positions .................... .122
Au xiliary heating ..................................1 05
Fu nction ........................................... 105
Axle load .............................................. .338 B
Back support see Lumbar support (4-w ay)
BA S (Brake Assist Sy stem) .................. 14 6
Battery Charging ........................................... 295
Charging a vehicle battery ................2 95
Disconnecting the auxiliary battery
in the engine compartment .............. 300
Disconnecting thest ar ter battery .... 298
Jump -sta rting (vehicle) .................... .295
Ke y .................................................... .47
No tes (vehicle) ................................. 294
Re moving or ins talling thest ar ter
battery .............................................2 99
St arter battery .................................. 297
Battery main switch Notes ................................................ 12 0
Switching po wer supp lyon/off ......... 121
Belt see Seat belt
Belt warning
see Seat belt
Blind Spot Assist .................................. 16 4
Ac tivating/deactivating .................... 16 5
Fu nction ........................................... 16 4
Re ar Cross Traf fic Alert .................... 16 6388
Index

Cur
rently Una vailable Radar Sen‐
sors Dirty .........................................3 62
Driver's Door Open & Transmission
Not in P Risk of Vehicle Rolling
Aw ay ................................................. 374
N Pe rm anently Active Risk of Roll‐
ing Away ........................................... 374
Only Shift to'P' when Vehicle is
St ationary ........................................ .374
Ra dar Sensors Dirty See Opera‐
to r's Manual .................................... .358
Re generation Not Possible ............... 367
Re versing Not Possible Service
Re quired .......................................... .373
Service Required Do Not Shift
Gears Visit Dealer ............................. 373
Shift to'P' or 'N' toStart Engine ......373
SOS NOT READY .............................. 359
Ti re Press. Monitor Cur rently
Un available ...................................... .369
Ti re Pressure Monitor Inoperative ....370
Ti re Pressure Monitor Inoperative
No Wheel Sensors ............................3 69
To Engage Transmiss. Position R
Fir stDep ress the Brake .................... 373
Tr af fic Sign Assi stCamera View
Re stricted See Ope rator's Manual ... 362
Tr af fic Sign Assi stCur rently
Un available See Operator's Manual
.......................................................... 363
Tr af fic Sign Assi stInoperative .......... 362
Tr ansmission Malfunction Stop ......... 373
Display range (trip menu) ....................17 9
Display total di stance (trip menu) ......17 9
Distance cont rol
see Active Dis tance Assi stDISTRONIC
Di stance recorder
see Trip dis tance
DI STRO NIC
see Active Dis tance Assi stDISTRONIC
Door Locking (emergency key) .................... 50
Un locking (emer gency key) ................ 50
Door cont rol panel ................................ .16DO
T,Tire Identification Number
(TIN) ....................................................... 320
Drinking and driving .............................111
Drive Away Assist .................................1 65
Driver's seat see Seats
Driving and drinking .............................111
Driving characteristics (unusual) ....... 308
Driving instructions Foreign trip (information) .................. 11 3
Driving light see Automatic driving lights
Driving no tes
Brake subject toload ........................ 11 4
Braking ............................................. 11 4
Breaking-in no tes .............................. 111
Downhill gradient .............................. 11 4
Drinking and driving .......................... 111
Gene ral driving tips .......................... .111
New brake discs and brake pads/
linings ............................................... 11 4
Pa rking brake .................................... 11 4
Re stricted braking ef fect (salt-trea‐
te dro ads) ........................................ .114
Tr ansport byrail ................................ 11 4
We tro ad sur faces ............................ .114
Driving Sa fety Sy stem
ABS (Anti-lock Braking Sy stem) ........ 14 6
ASR (acceleration skid control) ........ 147
BA S (Brake Assi stSystem) ............... 14 6
EBD (electronic brake forc e distri‐
bution) ..............................................1 48
ESP ®
Crosswind Assist ..................... 14 8
ESP ®
trailer stabilization .................. 14 8
Overview .......................................... 14 6
Ra dar sensors .................................. 14 5
Re sponsibility ................................... 14 5
Driving saf ety sy stem
see Active Brake Assi st
see ESP ®
(Electronic Stability Prog ram)
Driving sy stem
see 360° Camera
see Activating/deactivating the
HOLD function
see Active Dis tance Assi stDISTRONIC
see Active Lane Keeping Assist
see ATTENTION ASSIST
see Blind Spot Assist
see Cruise control
see HOLD function
see Lane Keeping Assist 394
Index