2020 MERCEDES-BENZ SPRINTER heating

R
Use snow chains only when thero ad sur face
is comple tely sno w-covered. Re mo vethe
snow chains as soon as possible when you
come toaro ad that is not sn ow-co vered.
R Local regulations may restrict the use of
snow chains. Obse rveth e applicable regula‐
tions before ins talling snow chains.
R Activate all-wheel drive be fore driving off with
snow chains (/ page125, 124, 125).
R If sn ow ch ains are installed, the maximum
permissible speed is 30 mph (50 km/h).
R Vehicles with Parking Assis t:do not use
Pa rking Assist PARKTRONIC if sn ow chains
are ins talled.
% You can deactivate ESP ®
to pull away
( / page 148). This all ows the wheels to
spin, achieving an increased driving forc e. Ti
re pressure Note
s on tire pressure &
WARNING Risk of accident due toinsuf‐
fi cient or excessive tire pressure
Underinfla ted or overinfla ted tires pose the
fo llowing risks:
R The tires may bur st, especially as the load
and vehicle speed increase.
R The tires may wearexcessively and/or
une venly, which may greatly impair tire
traction.
R The driving characteristics, as well as
st eering and braking, may be greatly
impaired. #
Comply with there commended tire
pressure and check the tire pressure of
all tires including the spare wheel regu‐
larly:
R at least once a month
R when the load changes
R before embarking on a lon ger journey
R if operating conditions change, e.g. off-
ro ad driving #
Adjust the tire pressure as necessar y. Driving wi
thtire pressure that is too high or too
low has thefo llowing consequences:
R Shor tenth e service life of the tires.
R Cause increased tire damage.
R Adversely af fect handling characteristics and
th us driving saf ety, e.g. due tohydroplaning. &
WARNING Risk of an accident due to
insuf ficient tire pressure
Ti re s with pressure that is too low can over‐
heat and bur stas a result.
In addition, they also suf fer from excessive
and/or ir regular wear, which can significantly
impair the braking properties and the han‐
dling characteristics. #
Avoid excessively low tire pressures in
all the tires, including the spare wheel. Ti
re pressure which is too low can cause:
R Tire faults as a result of overheating
R Impaired handling characteristics
R Irre gular wear
R Increased fuel consum ption &
WARNING Risk of accident from exces‐
sive tire pressu re
Ti re s with excessively high pressure can bur st
because they are damaged more easily by
highw ayfill, pot holes etc.
In addition, they also suf fer from ir regular
we ar, which can significantly impair the brak‐
ing properties and the handling characteris‐
tics. #
Avoid excessively high tire pressures in
all the tires, including the spare wheel. Excessively high tire pressure can
result in:
R Increased braking dis tance
R Impaired handling characteristics
R Irre gular wear
R Impaired driving com fort
R Susceptibility todamage &
WARNING Risk of accident caused by
re peated drop in tire pressure
If th e tire pressure drops repeatedly, the
wheel, valve or tire may be damaged. 310
Wheels and tires

1
Tread weargrade
2 Traction grade
3 Temp erature grade
% The data shown in
the illustration is sample
data.
% This grading is not legally prescribed
for Can‐
ada, but specified in most cases anyw ay.
Tr ead weargrade
The tread wear grade is a comparative grading
based on tread wear grade tests conducted
under contro lled conditions on a specified U.S.
Depa rtment of Transpor tation test trac k.For
ex ample, a tire graded 150wo uld wear one and
one-half times as well on the go vernment test
track as a tire graded 100.
The relative per form ance of tires depends upon
th e actual conditions of their use, ho wever,and
may depart significantly from the norm due to
va riations in driving habits, service practices and
dif fere nces in road characteristics and climate
conditions.
Tr action grade &
DANG ER Risk of accident due toinade‐
qu ate traction
The traction grade assigned tothis tire is
based on stra ight-ahead braking traction
te sts, and does not include either accelera‐
tion, cornering, hydroplaning or peak traction
ch aracteristics. #
Always adapt your driving style and
drive at a speed tosuit the pr evailing
traf fic and weather conditions. *
NO
TEDama getothe driv etra in from
wheelspin #
Avoid wheelspin. The traction grades – from highest
tolowest –
are AA, A,B and C. These grades relate tothe tire's ability
tocome toast andstill on a wet pa ve‐
ment under controlled conditions on a specified
U. S. go vernment test sur face made from asphalt
and concr ete.
Te mp erature grade &
WARNING Risk of accident from tire
ove rheating and tire failure
The temp erature grade forth is tire is es tab‐
lished for a tire that is properly inflated and
not overloaded. Excessive speed, underinfla‐
tion, or excessive loading, either separately or
in combination, can cause excessive heat
build-up and possible tire failure. #
Obser vethere commended tire pres‐
sures and regular lych eck the tire pres‐
sure of all tires including the spare
wheel. #
Adjust the tire pressure as necessar y. The
temp erature grades are A (highest grade), B
and C. These relate toa tire's resis tance toheat
and its ability torelease heat on a specified test
wheel in laboratory tests under contro lled condi‐
tions. Sus tained high temp eratures can cause the
material of the tire todegenerate and reduce tire
life. In addition, excessively high temp eratures
can lead tosudden tire failure. Grade C refers to
a per form ance which all passenger vehicle tires
must exhibit, according totheU. S. Depa rtment
of Transpor tation's requ irements. Information on DOT and TIN (Tire Identifica‐
tion
Number) U.
S. tire regulations indicate that every tire man‐
ufacturer or retreader mu stimprint a TIN in or on
th e side wall of each tire produced. %
The data shown in
the illustration is sample
data. 320
Wheels and tires

#
Neverre fuel using gasoline in diesel
engines. #
Never mix gasoline with diesel fuel. *
NO
TEDama gedue toincor rect fuel Even small amounts of
the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and emission cont rol sy stem.
Ne verre fuel with:
R Gasoline
R Marine diesel
R Heating oil
R Pure bio-diesel or vege tab le oil
R Paraffin or kerosene #
Do not mix such fuels with diesel fuel
and do not use any special additives.
If yo u ha veaccidentally refueled with the
wrong fuel, obser vethefo llowing: #
Do not switch on the ignition. #
Consult a qualified specialist workshop. *
NO
TEMalfunctions due tocontaminated
fuel Fu
el contamination can lead tomalfunctions
in the fuel sy stem. #
Ifyo u are using drums or canis ters to
re fuel theve hicle, you should filter the
fuel before filling. *
NO
TEDama gedue toincor rect fuel Incor
rect fuel can lead toengine damage. #
Refuel only ULSD or diesel fuel with a
sulfur content of maximum 15ppm. Usually
you will find information about the fuel
grade on the fuel pump. If there is no identifica‐
tion on the fuel pump, consult a gasst ation
attendant.
The fuel grade recommended foryo ur vehicle is
fo und on the instruction label in the fuel filler
fl ap . Note
s on low outside temperatures &
WARNING Risk offire and explosion due
to fuel igniting
If yo u heat fuel sy stem components, e.g. with
a heat gun or open flame, these components
could be damaged.
Fu el may leak out and ignite. Depending on
th e type of damage, fuel might not escape
until the engine is running. #
Never heat fuel sy stem components. #
Consult a qualified specialist workshop
to have the malfunction rectified. Re
fill only with commercially available ULTRA-
LO W SULFUR DIESEL (ULSD, maximum sulfur
content 15ppm), which fulfills the ASTM D9 75
st andard.
The flow properties of diesel fuel may be inade‐
qu ate at low outside temp eratures due toparaf fin
separation.
% Malfunctions
resulting from paraf fin separa‐
tion can only be rectified byheating the
entire fuel sy stem. Park theve hicle in a
heated garage ,fo rex ample.
To prev ent malfunctions, diesel fuel with
impr oved flow ch aracteristics is available in the
winter mon ths. Yo u can obtain fur ther informa‐
tion on this at thega sst ation or from your fuel
supplier.
Yo ur vehicle is equipped with a fuel preheating
sy stem. This additionally impr ovesth eflow char‐
acteristics of the diesel fuel byabout 14.5 °F
(8 °C). ULTR A-LO W SULFUR DIESEL can be used
without risk of malfunction down toan outside
te mp erature of appr oximately 14.5 °F (-10 °C).
* NO
TEDama gedue togasoline or paraf fin Gasoline or paraf
fin in diesel fuel impairs the
lubricity of the fuel. This can result in damage
to the fuel injection sy stem, forex ample. #
Do not add any gasoline or paraf fin to
diesel fuel toimpr oveitsflow character‐
istics. B20 fuels with bio-diesel content
* NO
TEDama gedue toincor rect fuel Continuous use of fuels wi
thbio-diesel con‐
te nt ove r 5% (B20 fuels) can lead tofuel filter 342
Tech nical da ta

#
If paint, plast ic orrubber comes into
con tact wi thbrake fluid, rinse wi th
wate r immediatel y. Obser
vethe no tes on paintwork/matte finish
paintwork care (/ page 287).
Ha ve the brake fluid replaced regular lyat a quali‐
fi ed specialist workshop.
Only use brake fluid appr ovedby Mercedes-Benz
in accordance with MB-F reigabe or MB-Appr oval
33 1.0.
Fu rther information on brake fluid:
R inthe MB Specifications for operating fluids
at http://be vo.mercedes-benz.com
R at a qualified specialist workshop Coolant
Note
s on coolant
Obser vethe no tes on operating fluids
(/ page 340). &
WARNING ‑ Risk of fire and injury from
antifreeze
If antifreeze comes into con tact wi thhot com‐
ponent parts in the engine compartment, it
may ignite. #
Allow the engine tocool down before
adding antif reeze. #
Make sure that no antifreeze spills out
next tothefiller opening. #
Thoroughly clean off any antifreeze from
component parts before starting the
ve hicle. *
NO
TEDama gecaused byincor rect cool‐
ant #
Only add coolant that has been pre‐
mixed with therequ ired antifreeze pro‐
te ction. Information on coolant is
available at thefo llow‐
ing locations:
R Inthe MB Specifications for operating fluids
31 0.1
- Athttp://be vo.mercedes-benz.com
- Inthe BeVo app
R Ataqu alified specialist workshop *
NO
TEOverheating at high outside tem‐
peratures If an inapp
ropriate coolant is used, the engine
cooling sy stem is not suf ficiently pr otected
against overheating and cor rosion at high out‐
side temp eratures. #
Always use a coolant appr ovedby
Mercedes-Benz. #
Obser vethe instructions in the MB
Specifications for operating fluids3 10.1 . *
NO
TEPaint wo rkdamage due tocoolant #
Do not spill coolant on painted sur fa‐
ces. Ha
ve the coolant regularly replaced at a qualified
specialist workshop.
No tethe proportion of anti-cor rosion agent/anti‐
freeze in the engine cooling sy stem within thefo l‐
lowing temp erature ranges:
R Atleast 50% (antifreeze pr otection up to
about -35°F (-37°C))
R Maximum 55% (antifreeze pr otection up to
-49°F (-45°C))
Coolant capacities
Engine cooling sy stem Engine
Coolant
M2 74 approx. 3.0 gal
(1 1. 5 liters)
OM642 approx. 2.6 gal
(10 liters)
OM65 1a pprox. 2.5 gal
(9.5 liters) Wi
ndshield washer fluid Note
s on windshield washer fluid
Obser vethe no tes on operating fluids
(/ page 340). &
WARNING ‑ Risk of fire and injury from
windshield washer concentrate
Wi ndshield washer concentrate is highly flam‐
mable. It could ignite if it comes into con tact
wi th hot engine component parts or the
ex haust sy stem. Te
ch nical da ta347

Display messages
Possible causes/consequences and 0050 0050Solutions #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. Do not continue driving. #
Consult a qualified specialist workshop.
Shift to 'P' or 'N' to Start
Engine *
Yo u ha veattem pted tostart the engine in transmission position 005B
or 005E. #
Shift the transmission toposition 005Dor005C.
To Engage Transmiss.
Position R First Depress
the Brake *
Yo u ha veattem pted toshift from position 005Bor005C toposition 005E. #
Depress the brake pedal. #
Shift the transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he function of the climate cont rol sy stem is temp orarily restricted.
The quantity of air and flow of fresh air are contro lled automatically. #
Have the climate cont rol sy stem checked at a qualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he auxiliary batteryforth e transmission is no longer being
ch arge d. #
Visit a qualified specialist workshop. #
Until then, alw ays shift the transmission toposition 005Dmanually
before you swit choff the engine. #
Before leaving theve hicle, apply the parking brake.
Reversing Not Possible
Service Required *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rsege ar. #
Visit a qualified specialist workshop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Shift the transmission toposition 005D. #
Consult a qualified specialist workshop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou are about toexitth eve hicle when it is in a ready-to-d rive state. #
When youex itth eve hicle, switch off the ignition and take the
ke y with you. #
Ifyo u do not exitth eve hicle, switch off the electrical consum‐
ers, e.g. the seat heating. Otherwise, the12 ‑V battery may dis‐
ch arge and it will be possible tostart theve hicle only with the
aid of a second battery (s tarting assis tance).
Service Required Do Not
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. Display messages and
warning and indicator lamps 373

Android
Auto ......................................... 252
Connecting a mobile phone .............. 253
Control using the application but‐
to ns .................................................. 253
Ending .............................................. 253
No te ................................................. 253
Overview .......................................... 252
Sound settings ................................. 253
Tr ans ferred vehicle data ...................2 53
Animals Pets in theve hicle .............................. 45
Anti-lock braking sy stem
see ABS (Anti-lock Braking Sy stem)
Anti-skid chains
see Snow chains
Anti-theft Alarm sy stem
see ATA (Anti -Theft Alarm sy stem)
Anti-theft pr otection
Immobilizer ........................................ .61
Anti-theft pr otection
see ATA (Anti -Theft Alarm sy stem)
Apple CarPlay ®
...................................... 251
Connecting an iPhone ®
.................... 252
Control using the application but‐
to ns .................................................. 252
Ending .............................................. 252
No tes ................................................ 251
Overview ...........................................2 51
Sound settings ................................. 252
Tr ans ferred vehicle data ...................2 53
Ashtr ays
In the windshield stowage com‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-board com‐
puter) ..................................................... 17 9
ASS YST PLUS ........................................ 278
Battery disconnection periods .......... 278
Displ aying the service due date ........ 278
Fu nction/no tes ................................ 278
Re gular maintenance work ............... 278
Special service requirements .......... .278
ATA (Anti-Theft Alarm sy stem) .............. .61
Ac tivating/deactivating the interior
motion sensor .................................... 63
Fu nction .............................................. 61
Interior motion sensor function .......... 63
St opping the alarm ............................. 62
Switching theto w- aw ay alarm
on/off ................................................ 62
To w- aw ay alarm function .................... 62 At
tachments .......................................... .22
AT TENTION ASSI ST....................... 162, 16 3
Fu nction ........................................... 16 2
Setting .............................................. 16 3
Sy stem limitations ............................1 62
Au thorized workshop
see Qualified specialist workshop
Au tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights ........................84
Au tomatic transmission
DIRECT SELECT le ver ........................ 12 2
Engaging drive position .................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rsege ar ...................... 12 2
Kickdown .......................................... 124
Re stricting the shift range ................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position display .......... .122
Tr ansmission positions .................... .122
Au xiliary heating ..................................1 05
Fu nction ........................................... 105
Axle load .............................................. .338 B
Back support see Lumbar support (4-w ay)
BA S (Brake Assist Sy stem) .................. 14 6
Battery Charging ........................................... 295
Charging a vehicle battery ................2 95
Disconnecting the auxiliary battery
in the engine compartment .............. 300
Disconnecting thest ar ter battery .... 298
Jump -sta rting (vehicle) .................... .295
Ke y .................................................... .47
No tes (vehicle) ................................. 294
Re moving or ins talling thest ar ter
battery .............................................2 99
St arter battery .................................. 297
Battery main switch Notes ................................................ 12 0
Switching po wer supp lyon/off ......... 121
Belt see Seat belt
Belt warning
see Seat belt
Blind Spot Assist .................................. 16 4
Ac tivating/deactivating .................... 16 5
Fu nction ........................................... 16 4
Re ar Cross Traf fic Alert .................... 16 6388
Index

Cargo tie-down points
Info rm ation ...................................... 353
Carpet (care) ........................................ .290
Change bulbs Additional turn signal light (all-
wheel drive vehicles) .......................... 92
Changing a bulb see Changing bulbs
Changing a wheel Lowe ring theve hicle .........................3 31
Preparing .......................................... 327
Ra ising theve hicle ........................... 328
Re moving a wheel ............................ 330
Changing address ................................... 24
Changing bulbs ...................................... .90
High beam .......................................... 91
Indicator (front) .................................. 91
Interior lamps (rear compartment) ..... 94
License plate lamp ............................ .93
Light bulb types haloge n headlamps ..91
Low beam ........................................... 91
No tes .................................................90
Ta il lamp bulb types (Cargo Van
and Passenger Van) ............................ 92
Ta il lamp bulb types (chassis) ............ .93
Tu rn signal light (rear) (chassis) ..........94
Changing lamps see Changing bulbs
Changing owner ...................................... 24
Cha racteristics of the tire .................. .321
Cha rging
Bat tery ............................................. 295
Mobile phone (wireless) ..................... 82
Child saf ety lock (doors) ........................ 44
Child seat Attach ing (no tes) ................................ 40
Basic instructions ...............................36
Fr ont-passenger seat (no tes) .............. 43
LA TC H-type (ISOFIX) (ins talling) .......... 41
No tes on risks and dangers ................37
Re arwa rd-facing child restra int sys‐
te m (Information) .............................. .43
Secu ring on the front passenger
seat ....................................................43
Secu ring on there ar seat .................. .42
To pTe ther .......................................... 42
Children Avoiding dangers in theve hicle ..........37
Basic instructions ............................... 36
Special seat belt retractor .................. 40
Ci ga rette lighter ..................................... 79 Cleaning
see Ca re
Cleaning water drain valve of the air
intake box ............................................ .284
Climate control Activating/deactivating .................... 101
Ad justing rear-compartment heat‐
ing .................................................... 102
Air di stribution settings .................... 103
automatically controlling (rear
passenger compartment) ................ .103
Au xilia ryheating ...............................1 05
Carg o compartment ventilation ........ 108
Clearing fogged up windo ws............. 103
Control panel for dual-zone auto‐
matic clima tecontrol ....................... 100
Controlling automatically .................. 102
Hot-water auxiliary hea ter ............... .106
Operating unit for 3-zone auto‐
matic clima tecontrol ........................ 101
Re frigerant ....................................... 348
Setting the air distribution ................1 03
Switching air- recirculation mode
on/off .............................................. 104
Switching synchronization function
on/off (control panel) ...................... 103
Switching the A/C function on/off .. 102
Switching there ar wind ow
defros ter on/off .............................. .104
Switching the windshield heater
on/off ..............................................1 04
Ve ntilating theve hicle (con veni‐
ence opening) .................................... 60
Ve ntilation nozzles at front ............... 104
Ve ntilation nozzles in thero of ..........1 05
Ve ntilation nozzles, rear passenger
compartment .................................. .105
Cock pit (o verview) .................................. .6
Combination switch see High beam
see High-beam flasher
see Indicator
Compass .............................................. .239
Comp uter
see On-board computer
Connection status
Displ aying ........................................ .256
Overview .......................................... 256
Contacts ................................................ 247
Calling up ........................................ .247
Del eting ............................................ 24 8
Del eting favo rite s ............................. 24 9390
Index

G
Gas station sear ch
St arting automatic sear ch................ 227
Switching au tomatic search on/off
.......................................................... 226
Gasoline ................................................. 341
Gene ral operating permit number
(EU) ........................................................ 338
Genuine parts ........................................ .21
Getting into and out of theve hicle .......50
Glasses compartment ............................78
Global sear ch
Fu nction ........................................... 207
Overview .......................................... 207
Grab handles .......................................... 50
Using .................................................. 50
Gross axle weight rating ..................... 338
Gross mass ........................................... 338 H
Handbrake (electrical) see Electric pa rking brake
Handbrake (manual) see Manual parking brake
Handling control sy stem
see ESP ®
(Elect ronic Stability Prog ram)
Hazard warning lights ............................ 85
Swit ching on/off ................................ 85
Hazardous substances Information ........................................ .24
Head restra int
Ad justing mechanically ....................... 75
Headliner (care) .................................... 290
Heating sy stem (control panel) ............ 99
High beam .............................................. .85
Ac tivating/deactivating ...................... 85
Ad aptive Highbeam Assist .................. 86
Changing bulbs .................................. .91
High-beam flasher .................................. 85
Hill start assi st..................................... 15 5
HOLD function ...................................... 15 5
Home screen (media display) ..............19 9
Hot-water auxiliary heater ..................106
Fu nction ........................................... 106
Problems .......................................... 108
switching on/off with the button ...... 106Switching on/off wi
th the on-
board computer ................................ 107
Hotspot Setting up (Wi-Fi) .............................. 212
Hydroplaning ......................................... 11 5 I
Identification pla te
Engine .............................................. 338
Re frigerant ....................................... 348
Ve hicle ............................................. 338
Ignition key
see Key
Immobilizer ............................................ .61
Indicator .................................................. 85
Ac tivating/deactivating ...................... 85
Changing bulbs (front) ........................ 91
Changing bulbs (rear) (Cargo Van
and Passenger Van) ............................ 92
Changing bulbs (rear) (chassis) .......... 94
Installations ............................................ 22
Instrument Display Function/no tes ................................. 175
Overview ....................................... 8, 175
Setting the lighting ........................... 178
Instrument Display see Warning/indicator lamp
Instrument lighting ..............................178
Intelligent light sy stem
Ad aptive Highbeam Assist .................. 86
Cornering light .................................. .85
Interior lamps (rear compa rtment)
(replacing the light bulbs) .....................94
Interior lighting Bus equipment .................................. .88
Cargo co mpartment .......................... .89
Re ading lamp abo vethe passenger
seat ....................................................89
Re ar compartment ............................ .89
Setting ................................................ 87
Switch-off del aytime .......................... 90
In te rior motion sensor
Fu nction ............................................. 63
Switching on/o ff................................ 63
In te rior roof car rier sy stem ................ .275
Intermediate destination Calculating a route with intermedi‐
ate destinations .............................. .226
Entering ............................................ 225
Modifying ......................................... 225 Index
397