2020 MERCEDES-BENZ SPRINTER window

#
Toopen or close: turnthe adjustment
wheels 1onthe high-po wer air vents tothe
left or right as far as they will go.
% Cooled air will
flow out of the high-po wer air
ve nts. Heating will not be possible. Open the
high-po wer air vents only in summer du ring
cooling mode and keep them closed in win‐
te r. Ad
justing air vents in thero of air duct In
vehicles with a rear compartment air condition‐
ing sy stem, adjus table air vents ha vebeen inte‐
grated in thero of air duct. #
Toadjust the airflo w:if necessar y,open or
close the air flaps in air vents 1. #
Toadjust the air distribution: turn airvents
1 tothere qu ired position. Information about air
vents in there ar com‐
partment &
WARNING ‑ Danger of bu rns or frostbite
due tobeing too close tothe air vents
Ve ry hot or very cold air can flow from the air
ve nts.
This could result in burns or frostbite in the
immediate vicinity of the air vents. #
Makesure that all vehicle occupants
alw ays maintain a suf ficient dis tance to
th e air vents. #
If necessa ry, direct the air flow to
ano ther area of theve hicle interior. Depending on
theve hicle equipment, there will
be an air duct or a heater with additional air vents
in there ar compartment foot we ll on the left-hand
side 1. No objects may be placed there. Occu‐
pants must maintain a suf ficient dis tance due to
th ewa rm airflow and air intake. Au
xiliary heating Note
s about auxiliary heating &
DANG ER Risk of fata l injury due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case in enclosed spaces or if
th eve hicle getsst uck in sn ow,fo rex ample. #
Always switch thest ationary heater off
in enclosed spaces without an air
ex traction sy stems, e.g. in garage s. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
engine or thest ationary heater are run‐
ning. #
Open a window on the windward side of
th eve hicle toensure an adequate sup‐
ply of fresh air. &
WARNING Risk offire due tohot station‐
ary heater components
When thest ationary heater is swit ched on,
parts of theve hicle can become very hot, e.g.
th est ationary heater exhaust sy stem. Climate cont
rol105

&
WARNING Risk of accident when switch‐
ing off the ignition when driving
If yo u swit choff the ignition while driving,
saf ety functions are restricted or no longer
av ailable. This may af fect the po werst eering
sy stem and the brake forc e boosting, for
ex ample.
Yo u will then need touse considerably more
fo rc eto steer and brake. #
Do not switch off the ignition while driv‐
ing. &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. &
DANG ER Risk of fata l injury due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case when theve hicle
becomes stuck in sn ow,fo rex ample. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
engine or thest ationary heater are run‐
ning. #
Open a window on the side of theve hi‐
cle facing away from the wind toensure
an adequate supply of fresh air. &
WARNING Risk of accident and inju ry
due tobeing under the influence of alco‐
hol and drugs while driving
Driving when under the influence of alcohol
and/or drugs is an extreme lydangerous com‐
bination. Even small quantities of alcohol or
drugs may af fect your reflexe s, perception
and judgment.
The probability of a serious or evenfa ta l acci‐
dent greatly inc reases if you drive when
under the influence of alcohol or drugs. #
Do not drink alcohol or take drugs while
driving, and do not allow an yone todrive
who has been drinking alcohol or taking
drugs. &
WARNING Risk of accident and injury
from ope rating mobile communications
equipment
If yo u operate mobile communication equip‐
ment when driving, you will be distracted
from the traf fic situation. This could also
cause youto lose control of theve hicle.
The probability of a serious or evenfa ta l acci‐
dent inc reases greatly if you operate mobile
communication equipment when driving. #
Only operate mobile communication
equipment when theve hicle is station‐
ar y. Fo
ryo ur ow n sa fety, al ways obser vethefo llowing
points when operating mobile communications
equipmen t:
R Obser vethe legal requ irements forth e coun‐
try in which you are driving.
R While driving, on lyoperate mobile communi‐
cations equipment when the tra ffic conditions
permit it. You may otherwise be distracted
from the traf fic conditions and cause an acci‐
dent, inju ring yourself and others. &
WARNING Risk of accident due toove r‐
heated brake sy stem
If yo ure st your foot on the brake pedal during
while driving, the brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may evenfa il. #
Never use the brake pedal as a foot re st. #
Do not press the brake pedal and accel‐
erator pedal simultaneously while driv‐
ing. On long and
steep downhill gradients, you should
ch ange down toa lo werge ar in good time. Take
particular no teofthis when driving a laden vehi‐
cle. By doing so, you will make use of the
engine's braking ef fect. This will take some of the
st ra in off the brake sy stem and pr eventthe
brakes from overheating and wearing tooqu ickl y. 11 2
Driving and pa rking

It is also
strongly recommended that you ha ve
th e brakepads checked at a qualified specialist
wo rkshop, not only at everyservice displa yedby
th e maintenance inter val displa y,but also prior to
long journe ysand when ever the wheels are
re mo ved.
Ne w brake discs and brakepads
New brakepads and brake discs on lyreach their
optimal braking ef fect af ter appro ximately
10 0 miles (100 kilome ters).
Unti lth en, compensate forth ere duced braking
ef fect by applying greater pressure tothe brake
pedal. For saf etyre asons, Mercedes-Benz recom‐
mends that you only ha vebrakepads and brake
discs which are appr ovedby Mercedes-Benz
ins talled on your vehicle.
Other brake discs or brakepads may compromise
th e saf ety of your vehicle.
Alw aysre place all brake discs and brakepads on
an axle at the same time. Alw ays ins tall new
brakepads when replacing brake discs.
Pa rking brake &
WARNING Risk of skidding or an acci‐
dent bybraking with the parking brake
If yo u ha vetobrake your vehicle with the
parking brake, the braking dis tance is consid‐
erab lylonger and the wheels may loc k.There
is an increased risk of skidding and/or acci‐
dent. #
Only brake theve hicle with the parking
brake if the service brake has failed. #
Inthis case, do not apply the parking
brake with too much forc e. #
Ifth e wheels loc k,immediately release
th e parking brake as much as required
fo rth e wheels toturn again. Ve
hicles with a manual parking brake
When driving on wetro ads or dirt-co vered sur fa‐
ces, road salt or dirt may getinto the parking
brake. This causes cor rosion and a reduction of
braking forc e.
In order topreve ntthis, drive with the parking
brake lightly applied from time totime.
When doing so, drive for a dis tance of appr ox‐
imately 300 ftat a maximum speed of 13mph
(20 km/h).
The brake lights do not light up when you brake
th eve hicle with the parking brake. Information about driving on
wetroads
Hydroplaning &
WARNING Risk of aquaplaning because
tire tread is too low
Depending on the dep thofthewate r onthe
ro adw ay, aquaplaning can occur despite suf fi‐
cient tire tread dep thand low speed. #
Avoid tire ruts and brake carefully. The
refore , in heavy rain or other conditions in
which hydroplaning can occur, drive as follo ws:
R Reduce your speed
R Avoid tire ruts
R Brake carefully
Driving on flooded roads
Bear in mind that vehicles tr aveling in front or in
th e opposite direction create waves. This may
cause the maximum permissible dep thofwater
to be exc eeded. These no tes must be obser ved
under all circum stances. Otherwise, you can
damage the engine, electrics and transmission.
If yo u ha vetodrive on stre tches of road on which
wate r has collected, please bear in mind thefo l‐
lowing:
R The wate r level of standing water may not be
abo vethe lo wer edge of the front bumper.
R You may drive no fasterthan walking pace.
Obser vethe no tes on ford ing while off- road for
all-wheel drive vehicles (/ page116).
Infor mation about driving in winter &
DANG ER Risk of fata l injury due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case when theve hicle
becomes stuck in sn ow,fo rex ample. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
engine or thest ationary heater are run‐
ning. #
Open a window on the side of theve hi‐
cle facing away from the wind toensure
an adequate supply of fresh air. Driving and parking
11 5

Deactivating the HOLD function
The HOLD function is deactivated in
thefo llowing
situations: #
Vehicles with automatic transmission:
depress the accelerator pedal when the auto‐
matic transmission is in position 005Bor005E. #
Depress the brake pedal again with suf ficient
pressure until the00D9 display in the multi‐
function display goes out. #
Activate Active Dis tance Assi stDISTRONIC.
% Ve
hicles with automatic transmission: the
automatic transmission of your vehicle shifts
to 005D afte r some time. This relie vesth e load
on the service brake.
When the HOLD function is activated, the auto‐
matic transmission automatically shifts to005D in
th efo llowing situations:
R The driver lea vesth e driver's seat.
R The driver's door is opened.
R The engine is switched off without the ECO
st art/ stop function. Pa
rking Assist PARKTRONIC Fu
nction of Parking Assist PARKTRONIC
Pa rking Assist PARKTRONIC is an electronic park‐
ing assis tance sy stem with ultrasound. It moni‐
to rs the area around your vehicle using six sen‐
sors on the front bumper and six sensors on the
re ar bumper. Parking Assist PARKTRONIC indi‐
cates visually and audibly the dis tance between
yo ur vehicle and an object.
Pa rking Assist PARKTRONIC is on lyan aid. It is
not a substitute foryo ur attention tothe sur‐
ro undings. The responsibility for safe maneu ver‐
ing and parking remains with you. Make sure that
th ere are no persons, animals or objects in the
maneuvering area while maneuvering and parking
in/exiting parking spaces.
In thest andard setting, an intermit tent wa rning
to ne sounds from a di stance of appr oximately
1. 3 ft (0.4 m) toan obs tacle. A continuous tone
sounds from a di stance of appr oximately 1.0 ft
(0.3 m). You can set thewa rning tone in the mul‐
timedia sy stem so that it will sound earlier at a
grea ter dis tance of appr oximately 3.3 ft(1 m)
(/ page 156).
Pa rking Assist PARKTRONIC displ ayinthe
mu ltimedia sy stem
If th ePa rking Assist PARKTRONIC display in the
multimedia sy stem is not active and an obs tacle is de
tected in the path of theve hicle, a pop-up
window forPa rking Assist PARKTRONIC appears
in the multimedia sy stem at speeds up toappr ox‐
imately 6 mph (10 km/h).
Sy stem limitations
Pa rking Assist PARKTRONIC does not necessarily
ta ke into account thefo llowing obs tacles:
R Obs tacles bel ow the detection range, e.g. per‐
sons, animals or objects.
R Obs tacles ab ovethe de tection range, e.g.
ove rhanging loads, overhangs or loading
ra mp s of truc ks.
The sensors must be free of dirt, ice and slush.
Otherwise, they may not function cor rectl y.Clean
th e sensors regular ly,ta king care not toscratch
or damage them.
Ve hicles with trailer hitch: Parking Assist
PA RKTRONIC is deactivated forth ere ar zone
when you es tablish an electrical connection
between your vehicle and a trailer.
Deactivating/activating Parking Assist
PA RKTRONIC
* NO
TERisk of an accident from objects at
close range Pa
rking Assist PARKTRONIC may not de tect
cer tain objects at close range. #
When pa rking or maneuvering theve hi‐
cle, pay particular attention toany
objects which are abo veor below the
sensors, e.g. flowe r pots or dr awbars.
The vehicle or other objects could oth‐
erwise be damaged. Multimedia sy
stem:
4 © 5
Settings 5
Quick Access #
Select PARKTRONIC On .
The function is activated or deactivated
depending on the pr evious setting.
% Pa
rking Assist PARKTRONIC is automatical ly
activated when starting theve hicle.
Setting thewa rning tones of Parking Assist
PA RKTRONIC
Multimedia sy stem:
4 Settings 5
Assistance
5 Camera & Parking 5
Set Warning Tones
Ad justing the volume of thewa rning tones #
Select Warning Tone Volume. 15 6
Driving and pa rking

#
Place a suitable collector beneath drain hose
2. #
Switch on the ignition. #
Open drain scr ew1 until thewate r/fuel
mixture emerges from drain hose 2.#
Close drain scr ew1 as soon as around
0.2 qt (0.2 liter) of thewate r/fuel mixture has
been collected.
Af ter 30 seconds, the electrical fuel pump
automatically stops the discharge of the
wate r/fuel mixture. #
After draining, switch off the ignition. #
Dispose of the collected water/fuel mixture
in an environmentally responsible manner,
e.g. at a qualified specialist workshop. #
Check that drain scr ew1 has been closed.
If th e engine is running while drain scr ew1
is open, you will lose fuel thro ugh drain hose
2. #
Close the hood (/ page278). #
003A The indicator lamp does not go out
af te r draining: drainthe fuel filter again. #
003AThe indica tor lamp does not go out
af te r the second draining: consult aquali‐
fi ed specialist workshop.
Mercedes-Benz recommends that you ha vethe
fuel filter drained at a qualified specialist work‐
shop. Cleaning and care
Note
s onwashing theve hicle in an automatic
car wash &
WARNING Risk of accident due to
re duced braking ef fect af terwa shing the
ve hicle
The braking ef fect is reduced af terwa shing
th eve hicle. #
Afterth eve hicle has been washed,
brake carefully while paying attention to
th e traf fic conditions until the braking
ef fect has been ful lyrestored. *
NO
TERisk of damage tothe paintwork
and plastic components If
yo uwa sh your vehicle in Touchless Auto‐
matic Car Wash sy stems that use special
cleaning agents, the cleaning agents used can damage
the paintwork or plastic components
of theve hicle. #
Do not wash theve hicle in Touchless
Au tomatic Car Wash sy stems that use
special cleaning agents. Make sure
that the automatic car wash is suitable
fo rth e size of theve hicle.
Before washing theve hicle in an automatic car
wa sh, fold in the outside mir rors and remo veany
additional antennas. Otherwise, the outside mir‐
ro rs, antennas or theve hicle itself could be dam‐
aged.
Make sure any additional antennas are re-ins tal‐
led and that the outside mir rors are fully folded
out again when you lea vethe automatic car
wa sh.
To avo id damage to yourvehicle, obser vethefo l‐
lowing before using an automatic car wash:
R the side windo wsand the sliding window are
comple tely closed.
R the blo werfo rve ntilation and heating is
switched off.
R the windshield wiper switch is in position 005A.
If th eve hicle is very dirty, wash off excess dirt
before cleaning theve hicle in an automatic car
wa sh.
% Re
moving thewa x from the windshield and
th e wiper rubbers af terwa shing theve hicle,
will help avoid smearing and reduce wiper
noise. Note
s on use of a po werwa sher &
WARNING Risk of accident when using
high-pressu recleaning equipment wi th
ro und-spr aynozzles
The wate r jet from a round-spray nozzle (dirt
grinder) may cause damage totires and sus‐
pension components that is not visible.
Components damaged in this wa y may fail
unexpec tedly. #
Do not use high-p ressure cleaning
equipment with round-spray nozzles to
clean your vehicle. #
Damaged tires or suspension compo‐
nents must be replaced immediatel y. Ne
ver use a po werwa sher in theve hicle interior.
The pressurized water created bythe po wer 286
Maintenance and care

Saf
ety sy stems Display messages
Possible causes/consequences and 0050 0050Solutions
0075
Left Side Curtain Airbag
Malfunction Service
Required (exa mp le) *T
herespective window cur tain airbag is malfunctioning
(/ page 35). &
WARNING Risk of inju ryor fata l injury due tomalfunctions
in the window airbag
If th e window airbag is malfunctioning, it might be triggered
unintentionally or might not be triggered at all in theeve nt of an
accident wi thhigh deceleration. #
Have the window airbag checked and repaired immediately
at a qualified specialist workshop. #
Consult a qualified specialist workshop immediatel y.
0075 Front Left Malfunction
Service Required (exa m‐
ple) *T
herespective restra int sy stem is malfunctioning (/ page31). &
WARNING Risk of inju rydue tomalfunctions in there stra int
sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem com‐
ponents may be triggered unintentionally or may not deploy as
intended during an accident. This may af fect the Emer gency Ten‐
sioning Devices or airbags, forex ample. #
Have there stra int sy stem checked and repaired immedi‐
ately at a qualified specialist workshop. Re
cognition of a restra int sy stem malfunction:
R The 0075 restra int sy stem warning lamp does not light up when
th e ignition is switched on.
R The 0075 restra int sy stem warning lamp lights up continuously
or repeatedly during a journe y. #
Consult a qualified specialist workshop immediatel y.
0075 SRS Malfunction Service
Required *T
herestra int sy stem is malfunctioning (/ page31). &
WARNING Risk of inju rydue tomalfunctions in there stra int
sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem com‐
ponents may be triggered unintentionally or may not deploy as
intended during an accident. This may af fect the Emer gency Ten‐
sioning Devices or airbags, forex ample. #
Have there stra int sy stem checked and repaired immedi‐
ately at a qualified specialist workshop. Re
cognition of a restra int sy stem malfunction:
R The 0075 restra int sy stem warning lamp does not light up when
th e ignition is switched on.
R The 0075 restra int sy stem warning lamp lights up continuously
or repeatedly during a journe y. #
Consult a qualified specialist workshop immediatel y. 356
Display messages and warning and indicator lamps

Operating sy
stem
On-board computer .......................... .176
Operator's Manual (digital) ...................20
Outside mir rors ...................................... 97
fo lding in/out .................................... .97
Setting ................................................ 97
Setting options ................................... 16
Overhead control panel Adjusting the interior lighting .............87
Overview ............................................. 11P
Pa int (cleaning instructions) ...............287
Pa int code ............................................ .338
Pa rk position
Engaging ........................................... 12 3
Engaging au tomatically .................... .123
Pa rking aid
see Parking Assist PARKTRONIC
Pa rking Assist PARKTRONIC ...............15 6
Ac tivating ......................................... 15 6
Ad justing warning tones ................... 15 6
Drive AwayAssi st............................. 16 5
Fu nction ........................................... 15 6
Switching off .................................... 15 6
Sy stem limitations ............................1 56
Pa rking brake (electrical)
see Electric parking brake
Pa rking brake (manual)
see Manual parking brake
Pa rking for an extended period ...........14 4
Pa rking light .......................................... .84
Pa rking options
see Parking service
Pa rking service .................................... .240
No tes ................................................ 24 0
Selecting pa rking options ................ .240
Showing a parking option on the
map .................................................. 241
Pa rtition sliding door
Fr om the cargo compartment .............57
Fr om the driver's compartment ..........56
Pe rm issible gross mass ...................... 338
Pe rm issible towing me thods .............. 300
Pe ts in the vehicle .................................. 45
Phone book see Contacts
PIN pr otection
Ac tivating/deactivating .................... 213Placing a load on
the wheel ar ch........ 277
Plastic trim (care) ................................ 290
POI Quick access .................................... 230
Selecting ...........................................2 19
POI symbols Selecting .......................................... 236
Po we r supp ly
Battery main switch .......................... 121
Switching on (s tart/s top button) ...... 109
Po we rwa sher (care) ............................2 86
Po we r windo ws
see Side window
Pr ev ious destinations
Selecting .......................................... .219
Profile Calling up suggestions ..................... 203
Configuring suggestions ...................2 04
Creating a new profile ..................... .202
Deleting sug gestions ........................ 204
Maximum number of profiles .......... .202
Overview .......................................... 202
Re naming suggestions ..................... 204
Selecting a profile ............................ 203
Selecting profile options .................. 203
Showing the profile selection when
st arting theve hicle ........................... 203
Suggestions (o verview) .................... 203
Profile see User profile Q
QR code (rescue card) ...........................27
Qualified specialist workshop .............. 26 R
Ra ck systems (information) ................274
Ra dar senso rs....................................... 14 5
Ra dio
Ac tivating ......................................... 265
Ac tivating/deactivating radio text .... 267
Calling up thest ation list .................. 266
Deleting stations .............................. 266
Direct frequency ent ry..................... 266
Displaying eme rgency warnings ...... .266
Displ aying information ...................... 267
Displaying radio text ......................... 267
Editing station presets .................... .266
Menu (on-boa rdcompu ter) ............... 181
Moving stations ................................ 266 402
Index

Overview .......................................... 265
Sear
ching forst ations ...................... 266
Setting a channel ............................ .266
Setting thewa veband .......................2 66
St oring radio stations ...................... .266
Switching the HD Radio function
on/off .............................................. 266
Vo ice commands (Voice Cont rol
Sy stem) ............................................ 19 0
Ra dio connection
Ke y .................................................... .46
Re alwo od (care) .................................. 290
Re ar
Motion de tector .................................. 89
Re ar ben chseat
see Seats
Re ar Cross Traf fic Alert ...................... .166
Re ar fog light .......................................... 84
Re ar view camera ................................. 157
Care ................................................ .288
Fu nction ........................................... 157
Switching au tomatic operation
on/off (360° Camera) ...................... 161
Re ar window wiper
Re placing ............................................ 97
Switching on/off ................................ 95
Re ar-co mpartment heating .................102
Re ar-end doors
Opening and closing (from inside) ...... 56
Opening and closing (from outside) .... 55
Re ducing agent
see DEF
Re frigerant (air conditioning)
No tes ............................................... 348
Re fuel
Displaying the DEF le vel .................. .137
Re filling DEF .................................... .137
Re fueling
Re fueling theve hicle ........................ 13 3
Re generation
No tes ................................................ 12 0
Re gistration
Ve hicle ............................................... 26
Re moving the vehicle tool kit ............ .306
Re placing a wheel
Ins talling a new wheel ...................... 330
Re placing light bulbs
Indicators (rear) (Cargo Van and
Pa ssenger Van) ................................... 92 Re
versing lights (Cargo Van and
Pa ssenger Van) ................................... 92
Re porting saf ety defects ....................... 27
Re scue card ............................................ 27
Re set function (multimedia sy stem) ...2 15
Re storing (factory settings)
see Reset function (multimedia sy stem)
Re stra int sy stem .................................... 31
Basic instructions forch ildren ............ 36
Fu nction in an accident ...................... 32
Fu nctionality ....................................... 31
Malfunction ........................................31
Pr otection limited ...............................31
Pr otection pr ovided ............................ 31
Self-test .............................................. 31
Wa rning lamps .................................... 31
Re stricting the shift range ...................1 24
Re versing light
Changing bulbs .................................. .94
Re versing lights
Re placing light bulbs (Cargo Van
and Passenger Van) ............................ 92
Rims (care) ............................................ 288
Ro adside Assistance (breakdown) ........24
Ro llaw ay protection
see Activating/deactivating the
HOLD function
see HOLD function
Ro of car rier (inside) ............................ .275
Ro ofrack ............................................... 353
Ro ofrack (information) ........................ 274
Ro ute ............................................. 222, 226
Ac cepting a de tour recommenda‐
tion af ter a prom pt........................... 235
Ac tivating a commuter route ............ 226
Alternative route (quic k-access) ...... .230
Calculating ....................................... 222
Displ aying destination information .. .225
Displ aying thero ute list .................... 226
Editing a stored route ...................... .228
External ............................................ 233
Planning .......................................... .225
Re cording a route ............................ .227
Saving a recorded route .................. .228
Selecting a type ............................... 223
Selecting an alte rnative route .......... 226
Selecting notifications ...................... 224
Selecting options .............................. 224
Sh ow ing a stored route on the map
..........................................................2 27 Index
403