2020 MERCEDES-BENZ SPRINTER heater

Display messages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of accident if the engine hood is unlatched
while driving
An unloc ked engine hood may open up when theve hicle is in
motion and block your vie w. #
Never unlatch the engine hood while driving. #
Before every trip, ensure that the engine hood is latched. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Close the hood.
003B
Inoperative See Opera-
tor’s Manual *T
hestationary heater is temp orarily malfunctioning. #
When theve hicle is at a standstill in a horizontal position and
th e engine has cooled down: try toswitch on thest ationary
heater four times, leaving a gap of se veral minutes between
each attem pt. #
Ifth est ationary heater does not swit chon: consult a qualified
specialist workshop.
003B
Inoperative Refuel Vehi-
cle *T
here is too little fuel in the fuel tank.The stationary heater cannot
be swit ched on. #
Refuel theve hicle.
003B
Inoperative Battery Low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched off. #
Drive an extended di stance until the battery has been suf fi‐
ciently charge d again.
00CC
Steering Malfunction
Increased Physical Effort
See Operator's Manual *T
hesteering po wer assi stance is malfunctioning. &
WARNING Risk of an accident due toaltered steering char‐
acteristics
If th e po wer assi stance of thesteering fails partially or com‐
ple tely,yo u will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immedi‐
atel y. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediately.
00CC
Steering Malfunction
Stop Immediately See
Operator's Manual *T
hesteering is malfunctioning. Steerability is heavily impaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's oper‐
ating saf ety is jeopardized. 372
Displaymessa ges and warning and indicator lamps

Cargo tie-down points
Info rm ation ...................................... 353
Carpet (care) ........................................ .290
Change bulbs Additional turn signal light (all-
wheel drive vehicles) .......................... 92
Changing a bulb see Changing bulbs
Changing a wheel Lowe ring theve hicle .........................3 31
Preparing .......................................... 327
Ra ising theve hicle ........................... 328
Re moving a wheel ............................ 330
Changing address ................................... 24
Changing bulbs ...................................... .90
High beam .......................................... 91
Indicator (front) .................................. 91
Interior lamps (rear compartment) ..... 94
License plate lamp ............................ .93
Light bulb types haloge n headlamps ..91
Low beam ........................................... 91
No tes .................................................90
Ta il lamp bulb types (Cargo Van
and Passenger Van) ............................ 92
Ta il lamp bulb types (chassis) ............ .93
Tu rn signal light (rear) (chassis) ..........94
Changing lamps see Changing bulbs
Changing owner ...................................... 24
Cha racteristics of the tire .................. .321
Cha rging
Bat tery ............................................. 295
Mobile phone (wireless) ..................... 82
Child saf ety lock (doors) ........................ 44
Child seat Attach ing (no tes) ................................ 40
Basic instructions ...............................36
Fr ont-passenger seat (no tes) .............. 43
LA TC H-type (ISOFIX) (ins talling) .......... 41
No tes on risks and dangers ................37
Re arwa rd-facing child restra int sys‐
te m (Information) .............................. .43
Secu ring on the front passenger
seat ....................................................43
Secu ring on there ar seat .................. .42
To pTe ther .......................................... 42
Children Avoiding dangers in theve hicle ..........37
Basic instructions ............................... 36
Special seat belt retractor .................. 40
Ci ga rette lighter ..................................... 79 Cleaning
see Ca re
Cleaning water drain valve of the air
intake box ............................................ .284
Climate control Activating/deactivating .................... 101
Ad justing rear-compartment heat‐
ing .................................................... 102
Air di stribution settings .................... 103
automatically controlling (rear
passenger compartment) ................ .103
Au xilia ryheating ...............................1 05
Carg o compartment ventilation ........ 108
Clearing fogged up windo ws............. 103
Control panel for dual-zone auto‐
matic clima tecontrol ....................... 100
Controlling automatically .................. 102
Hot-water auxiliary hea ter ............... .106
Operating unit for 3-zone auto‐
matic clima tecontrol ........................ 101
Re frigerant ....................................... 348
Setting the air distribution ................1 03
Switching air- recirculation mode
on/off .............................................. 104
Switching synchronization function
on/off (control panel) ...................... 103
Switching the A/C function on/off .. 102
Switching there ar wind ow
defros ter on/off .............................. .104
Switching the windshield heater
on/off ..............................................1 04
Ve ntilating theve hicle (con veni‐
ence opening) .................................... 60
Ve ntilation nozzles at front ............... 104
Ve ntilation nozzles in thero of ..........1 05
Ve ntilation nozzles, rear passenger
compartment .................................. .105
Cock pit (o verview) .................................. .6
Combination switch see High beam
see High-beam flasher
see Indicator
Compass .............................................. .239
Comp uter
see On-board computer
Connection status
Displ aying ........................................ .256
Overview .......................................... 256
Contacts ................................................ 247
Calling up ........................................ .247
Del eting ............................................ 24 8
Del eting favo rite s ............................. 24 9390
Index

G
Gas station sear ch
St arting automatic sear ch................ 227
Switching au tomatic search on/off
.......................................................... 226
Gasoline ................................................. 341
Gene ral operating permit number
(EU) ........................................................ 338
Genuine parts ........................................ .21
Getting into and out of theve hicle .......50
Glasses compartment ............................78
Global sear ch
Fu nction ........................................... 207
Overview .......................................... 207
Grab handles .......................................... 50
Using .................................................. 50
Gross axle weight rating ..................... 338
Gross mass ........................................... 338 H
Handbrake (electrical) see Electric pa rking brake
Handbrake (manual) see Manual parking brake
Handling control sy stem
see ESP ®
(Elect ronic Stability Prog ram)
Hazard warning lights ............................ 85
Swit ching on/off ................................ 85
Hazardous substances Information ........................................ .24
Head restra int
Ad justing mechanically ....................... 75
Headliner (care) .................................... 290
Heating sy stem (control panel) ............ 99
High beam .............................................. .85
Ac tivating/deactivating ...................... 85
Ad aptive Highbeam Assist .................. 86
Changing bulbs .................................. .91
High-beam flasher .................................. 85
Hill start assi st..................................... 15 5
HOLD function ...................................... 15 5
Home screen (media display) ..............19 9
Hot-water auxiliary heater ..................106
Fu nction ........................................... 106
Problems .......................................... 108
switching on/off with the button ...... 106Switching on/off wi
th the on-
board computer ................................ 107
Hotspot Setting up (Wi-Fi) .............................. 212
Hydroplaning ......................................... 11 5 I
Identification pla te
Engine .............................................. 338
Re frigerant ....................................... 348
Ve hicle ............................................. 338
Ignition key
see Key
Immobilizer ............................................ .61
Indicator .................................................. 85
Ac tivating/deactivating ...................... 85
Changing bulbs (front) ........................ 91
Changing bulbs (rear) (Cargo Van
and Passenger Van) ............................ 92
Changing bulbs (rear) (chassis) .......... 94
Installations ............................................ 22
Instrument Display Function/no tes ................................. 175
Overview ....................................... 8, 175
Setting the lighting ........................... 178
Instrument Display see Warning/indicator lamp
Instrument lighting ..............................178
Intelligent light sy stem
Ad aptive Highbeam Assist .................. 86
Cornering light .................................. .85
Interior lamps (rear compa rtment)
(replacing the light bulbs) .....................94
Interior lighting Bus equipment .................................. .88
Cargo co mpartment .......................... .89
Re ading lamp abo vethe passenger
seat ....................................................89
Re ar compartment ............................ .89
Setting ................................................ 87
Switch-off del aytime .......................... 90
In te rior motion sensor
Fu nction ............................................. 63
Switching on/o ff................................ 63
In te rior roof car rier sy stem ................ .275
Intermediate destination Calculating a route with intermedi‐
ate destinations .............................. .226
Entering ............................................ 225
Modifying ......................................... 225 Index
397

see
Touch Control N
Na vigation
Menu (on-board computer) ............... 181
Overview ...........................................2 17
Showing/hiding the menu ................2 16
Switching on ..................................... 216
Up dating the map data ..................... 239
Vo ice commands (Voice Cont rol
Sy stem) ............................................ 187
Na vigation
see Destination
see Destination entry
see Parking service
see Route
see Route guidance
see Traf fic information
Na vigation announcements
Ac tivating/deactivating .................... 230
Ad justing thevo lume ........................ 231
Re peating .........................................2 31
Switching audio fadeout on/off ........ 231
Na vigation instructions (on-board
computer) ..............................................1 81
Ne arField Communication (NFC) .......2 45
Connecting a mobile phone tothe
MBUX multimedia sy stem ................2 45
Gene ral information .......................... 24 5
Switching mobile phones ................. 24 5
Using a mobile phone ....................... 24 5
NFC see Near Field Communication (NFC)
No tification types ................................ 205
No tifications Center
Calling up notifications ..................... 206
Editing notifications ......................... 206
Global sea rch ................................... 207
Noti fication types ............................. 205
Overview .......................................... 205
Selecting actions for notifications .... 206
Using theglobal sear ch.................... 207
No tifications Center
see Notification types
No zzles
see Air vents O
Occupant saf ety
see Airbag
see Pets in theve hicle see
Restra int sy stem
see Seat belt
Odome ter
see Display total dis tance (trip menu)
Oil see Engine oil
On-board co mputer .............................. 176
Ad justing thest ationary heater/
ve ntilation ......................................... 107
Assi stance graphic menu ................ .179
Diesel particulate filter load display
.......................................................... 12 0
Displ aying the service due date ........ 278
Media menu .....................................1 82
Menu navigation ............................... 181
Menus overview ................................ 176
Multifunction display ........................ 17 7
Operating .......................................... 176
Ra dio menu ...................................... 181
Service menu .................................... 178
Settings menu .................................. 183
Te lephone menu .............................. .182
Tr ip menu ........................................ .179
On-board diagno stics inter face
see Diagno stics connection
On-boa rdelectronics
Engine electronics ............................ 337
No tes ................................................ 337
Tw o-w ayradios .................................3 37
Open-source software ........................... 30
Opening and closing the loc kable
compartment abo vethe windshield .....78
Opening the cup holder in there ar
passen ger co mpartment ....................... 78
Opening/closing the hood .................. 278
Operating fluids
Ad ditives (fuel) .................................. 341
Brake fluid ........................................ 346
Coolant (engine) .............................. .347
DEF .................................................. 343
Engine oil ......................................... 344
Fu el (diesel) ...................................... 341
Fu el (gasoline) ..................................3 41
No tes ............................................... 340
Wi ndshield washer fluid .......... .347, 348
Operating Instructions (vehicle
equipment) .............................................23
Operating saf ety
Chan ges in the engine po wer out‐
put ...................................................... 26
Information ........................................ .24 Index
401

Closing using
theke y ........................ .60
Con venience closing ......................... .60
Con venience opening ......................... 60
Opening .............................................. 58
Opening (all) ....................................... 58
Opening wi th theke y .......................... 60
Side wind ows
Problem ..............................................61
Re setting ............................................ 60
Size designation (tire) .......................... 321
Sliding door B-pillar door sill (button) ..................... 52
Center console (button) ..................... 52
Child saf ety lock ................................ .44
Closing (from inside) .......................... .51
Closing (from outside) ........................ 51
Opening (from inside) .........................51
Opening (from outside) ....................... 51
SmartK ey
Ac oustic locking verification signal ..... 47
Smartphone see Android Auto
see Apple CarPlay ®
see Telephone
Snow chains ......................................... 309
Soc ket (12 V) .......................................... 80
Ca rgo compartment ........................... 81
Driver's seat ....................................... 80
Fr ont center console .......................... 80
Soc ket (1 15V) ......................................... 80
Lo we r control panel ............................ 80
Software update ................................... 214
Information .......................................2 14
Pe rforming ........................................2 14
Sy stem updates ................................ 214
Sound see Sound settings
Sound settings .....................................2 70
Ad justing the balance/fader ............ 270
Ad justing treble, mid-range and
bass settings .................................... 270
Au tomatic volume adjustment .......... 270
Calls up the sound menu .................. 270
Information ....................................... 270
Spare wheel Installing/ removing ......................... .333
No tes ............................................... 332
Special seat belt retractor ..................... 40
Speciali stwork shop .............................. 26 Speech dialog sy
stem
see Voice Cont rol Sy stem
Speed rating (ti re)................................ 321
Speedome ter (digital) .......................... 17 9
St andby mode
Ac tivating/deactivating .................... 14 5
St art/s top button
Pa rking theve hicle ........................... 14 0
St arting theve hicle ........................... 11 0
Switching on the po wer supply or
th e ignition ....................................... 109
St arting
see Vehicle
St arting assi stance
see Jump -sta rt connection
St arting-o ffaid
see Hill start assist
St ation
Deleting ............................................ 266
Direct frequency entry ..................... 266
Moving ............................................. 266
Sear ching ........................................ .266
Setting ............................................. 266
St oring ............................................. 266
St ation list
Calling up ......................................... 266
St ation presets
Modifying ......................................... 266
St ationary heating
Problems .......................................... 108
St ationary heating/ventilation
Ad justing (on-board computer) ......... 107
St ationary heating/ventilation
see Auxilia ryheating
see Hot-water auxiliary heater
Ste ering wheel ...................................... 176
Ad justing ............................................ 76
Buttons ............................................. 176
St opping the ala rm(ATA )...................... .62
St ow age areas
see Stow age space
St ow age comp artments
see Stow age space
St ow age space ....................................... 77
Armrest .............................................. 77
Cen ter console ................................... 77
Cockpit .............................................. .77
Door ................................................... 77
Glasses compartment ........................ 78 Index
405

Glo
vebox ...........................................77
Sulfur content ....................................... 341
Summer tires ........................................3 08
Sur round lighting
Switching on/off ................................ 87
Sur round View
see 360° Camera
Switch-off delay time Exterior ............................................... 86
Interior ............................................... 90
Switching air-recirculation mode
on/off .................................................... 104
Switching on ignition (start/s top
button) .................................................. 109
Switching seat heating on/off ..............76
Switching synchronization function
on/off (control panel) ..........................103
Switching the A/C function on/off ....102
Switching there ar window
defros ter on/o ff................................... 104
Switching the windshield heater
on/off .................................................... 104
Sy stem settings
Ac tivating/deactivating PIN pro‐
te ction .............................................. 213
Re set function (multimedia sys‐
te m) .................................................. 215
Setting the dis tance unit ................... 213
Setting the time and date automat‐
ically .................................................2 10
Setting the time zone ........................ 210
Setting the time/date form at .......... .210
Sy stem settings
see Blue tooth®
see Data import/export
see Language
see Software update
see Wi-Fi T
Ta ilpipes (care) .................................... .288
Ta nk capacity
Fu el .................................................. 343
Re ser ve(fuel) ...................................3 43
Ta nk content
DEF .................................................. 344
Te ch nical data
Information ....................................... 337
No tes (trailer hitch) .......................... 349 Ti
re pressure monitor .......................3 17
Ve hicle identification plate ............... 338
Te lephone ...................................... 182, 24 2
Ac tivating functions du ring a call ...... 24 6
Calls with se veral participants .......... 24 6
Changing the function of a mobile
phone ............................................... 24 4
Connecting a mobile phone (Near
Field Communication (NFC)) ............ 24 5
Connecting a mobile phone (Pass‐
ke y) .................................................. 24 3
Connecting a mobile phone
(Secure Simple Pairing) .................... 24 3
Connecting a second mobile phone
(Secure Simple Pairing) .................... 24 4
Disconnecting a mobile phone ......... 24 4
Importing contacts ........................... 24 8
Importing contacts (o verview) .......... 247
Incoming call during an existing
call .................................................. .246
Information ....................................... 24 3
Inter changing mobile phones (two
phone mode) .................................... 24 4
Menu (on-board computer) ............... 182
Mobile phone voice recognition ........ 24 6
No tes ................................................ 24 3
Operating modes .............................. 24 2
Re ception and transmission vol‐
ume .................................................. 24 5
Ring tone volume .............................. .245
Switching mobile phones ................. 24 4
Switching mobile phones (Near
Field Communication (NFC)) ............ 24 5
Te lephone menu overview ................2 42
Te lephone operation ........................ .246
Tw o phone mode (function) .............. 24 4
Using Near Field Communication
(NFC) ................................................ 24 5
Vo ice commands (Voice Cont rol
Sy stem) ............................................ 189
Wi reless charging (mobile phone) ...... 82
Te lephony operating modes
Blue tooth ®
Te lephony ...................... .242
Te mp erature grade ............................... 319
Te xt messages
Vo ice commands (Voice Cont rol
Sy stem) ............................................ 19 3
Te xt messages
see Messages
Ti e-d owney es ...................................... .274
Time Manual time setting .......................... 210406
Index