2020 MERCEDES-BENZ SPRINTER reset

&
WARNING Risk offire due toflammable
materials on hot parts of theex haust sys‐
tem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. #
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R The vehicle becomes grounded, e.g. on a
high curb or an unpa vedro ad
R The vehicle is driven toofast over an
obs tacle, e.g. a curb, speed bu mpor pot‐
hole
R A heavy object strike sth e underbody or
ch assis components
In situations such as this, the body, the
underbody, chassis components, wheels or
tires could be damaged without the damage
being visible. Components damaged in this
wa y can unexpectedly fail or, in the case of an
accident, may not absorb the loads that arise
as intended.
If th e underbody paneling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can collect between the underbody and
th e underbody paneling. These materials may
ignite if they come into contact wi thhot parts
on theex haust sy stem. #
Have theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or #
If driving saf ety is impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediately in accordance
with the traf fic conditions, and contact
a qu alified specialist workshop. Diagnost
ics connection
The diagnostics connection is only intended for
th e connection of diagnostic devices at a quali‐
fi ed specialist workshop. &
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect equipment toa diagnostics
connection in theve hicle, it may af fect the
operation of vehicle sy stems.
As a result, the operating saf ety of theve hicle
could be af fected. #
Only connect theve hicle diagnostics
connection todevices which ha vebeen
te sted with rega rd totheir use and are
considered safe. &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardizes the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always ins tallth efloor mats securely
and as prescribed in order toensure
th at there is alw ays suf ficient room for
th e pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. *
NO
TEBattery discharging from using
devices connec tedto the diagnostics
connection Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the bat‐
te ry, e.g. bydriving a considerable dis‐
ta nce. Connecting equipment
tothe diagnostics connec‐
tion can lead toemissions monitoring information
being reset, forex ample. This may lead tothe
ve hicle failing tomeet therequ irements of the
next emissions inspection du ring the main
inspection. General no
tes25

information about
your vehicle e.g. thero uting of
electric cables.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Electronic control units are ins
talled in your vehi‐
cle. Some of them are necessary foryo ur vehicle
to function safel y,some pr ovide support when
driving (driver assis tance sy stems). In addition,
yo ur vehicle of fers comfort or enter tainment
functions which are also made possible with elec‐
tronic control units.
Electronic control units con tain data memo ries
which can permanently or temp orarily store tech‐
nical information on theve hicle's operating state,
component stre ss, service requirements as well
as tech nical events and malfunctions.
This information general lydocuments thest ate of
a component part, a module, a sy stem or of the
environment such as:
R operating statuses of sy stem components
(e.g. fluid le vels, battery status, tire pressure)
R status messages concerning theve hicle and
its individual components (e.g. number of
wheel revo lutions/speed, deceleration, lateral
acceleration, display of thefast ened seat
belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on events in which theve hicle is
damaged
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition tothe pr ovision of control unit func‐
tions, this data ser vesto recognize and rectify
malfunctions as well as tooptimize vehicle func‐
tions bythe manufacturer. Most of this data is
vo latile and is only processed in theve hicle itself.
Only a small proportion of the data is stored in
ev ent or fault memories.
When you use services, thete ch nical da tafrom
th eve hicle can be read out byservice network
emplo yees (e.g. workshops, manufacturers) or
th ird parties (e.g. breakdown services). Services
include repair services, maintenance processes, wa
rranty events and quality assurance measures,
fo rex ample. The data is read out via the connec‐
tion forth e diagnostics connection in theve hicle,
which is requ ired bylaw. The respective service
network locations or third parties collect, process
and use the data. The data documents tech nical
st ates of theve hicle, helps in finding er rors and
in impr oving quality and is trans ferred tothe
manufacturer if necessar y.In addition, the manu‐
fa cturer is subject toproduct liability. Forth is
purpose, the manufacturer requ ires tech nical
da ta from vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet during repairs or maintenance
wo rk.
Depending on the equipment selected, you can
enter data in com fort and inf otainment functions
of theve hicle.
This includes, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in an integrated
hands-free sy stem or an integrated navigation
sy stem
R navigation destinations entered
R data on the use of Internet services
This data can be sa ved locally in theve hicle or
located on a device that you ha veconnected to
th eve hicle (e.g. smartphone, USB memory stick
or MP3 pla yer). If this data is sa ved in theve hicle,
yo u can dele teit at any time. Trans fer of this data
to third parties only occurs on your requ est,
especially as part of online services according to
th e settings you selec ted.
Yo u can sa vecon venience settings/cus tomiza‐
tions in theve hicle and change them at any time.
Depending on the equipment, this includes, for
ex ample:
R settings of the seat and steering wheel posi‐
tions
R suspension and climate cont rol settings
R customizations such as interior lighting
If yo ur vehicle is equipped appropriately, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can operate these devi‐
ces via the cont rol elements integrated in the
ve hicle. The smartphone's picture and sound can
be output via the multimedia sy stem. Simultane‐ 28
General no tes

#
Todisconnect the sliding door from the
electric mo tor:turn release cat ch2 180°
clockwise.
The "MAN" position is set. #
Tounlo ck:pull lo cking pin 3upwards man‐
ually or use the cent ral locking button to
unlo ckthe sliding door (/ page 49). #
Press button 1. #
Open or close the sliding door with the out‐
side/inside door handle. #
Toconnect the sliding door tothe electric
mo tor:turn release cat ch2 180° counter-
clockwise.
The "AUTO" position is set. #
Adjust the sliding door (/ page 55). #
If it is not possible torectify the malfunction,
visit a qualified specialist workshop. Re
setting the electric sliding door Sliding door button on
the center console
Sliding door button on the center console
1 Opens and closes the sliding door on the
ri ght side of theve hicle Sliding door button on
the door sill (B-pillar) Yo
u must reset the sliding door if there has been
a malfunction or a voltage supply inter ruption. #
Ifth e sliding door is open: press button 1on
th e center console or sliding door button 3
on the door sill (B-pillar) and hold until the
door is closed.
or #
Close the sliding door with the door handle
(/ page 54). #
Then brief lypress button 1onthe center
console or sliding door button 3onthe door
sill (B-pillar) once, or pull the door handle
(/ page 54)to comple tely open the sliding
door.
The sliding door is operational. Re
ar-end doors Opening and closing
there ar-end doors from
outside &
WARNING Risk of accident and injury
when opening there ar-end door in poor
traf fic conditions
When you open a rear-end door, thefo llowing
is possible:
R Other people or road users may be endan‐
ge red
R You may be caught byoncoming traf fic
This is particular lythe case if you open the
re ar-end door more than 90°. #
Only open there ar-end doors when traf‐
fi c conditions permit. #
Always make sure that there ar-end
doors are proper lyloc ked. Opening and closing
55

#
If someone is trapped, release the but‐
to n immedia tely or pull it in order to
close the side window again. &
WARNING Risk of becoming trapped
when closing a side window
When closing a side windo w,body parts could
be trapped in the closing area in the process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but‐
to n immedia tely or press the button in
order toreopen the side windo w. &
WARNING Risk of becoming trapped
when children opera tethe side windo ws
Children could become trapped if they oper‐
ate the side windo ws, particularly when unat‐
te nded. #
Activate thech ild saf ety lock forthe
re ar side wind ows. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. 1
Window li fter, left
2 Window li fter, right #
Toopen manuall y:press and hold button 1
or 2. #
Toclose manuall y:pull and hold button 1
or 2. The windo
wsinthe front doors can also be oper‐
ated automaticall y. #
Toopen comple tely:brie fly press but ton1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Toclose comple tely:brie fly pull but ton1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Tointer rupt automatic operation: briefly
press or pull button 1or2 again.
% If an object bloc
ksa side wind owduring the
automatic closing process, the side window
will open again automaticall y.The automatic
re ve rsing function is only an aid and is not a
substitute foryo ur attentiveness.
% If automatic operation of
the side windo ws
does not work,th ere is no anti-entra pment
function.
Au tomatic reve rsing function of the side win‐
do ws
If an object bloc ksa side wind owduring the clos‐
ing process, the side window will open again
automaticall y.The automatic reve rsing function is
only an aid and is not a substitute foryo ur atten‐
tiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
WARNING Risk of becoming trapped
despite there being reve rse pr otection on
th e side window
The reve rse function does not react:
R Tosoft, light and thin objects, e.g. fingers
R Over the last 00CFin (4 mm) of the closing
path
R During resetting
R When the side window is closed again
manually immediately af ter automatic
re ve rsing
This means that there ve rse function cann ot
pr eve nt someone from becoming trapped in
th ese situations. #
During the closing process, make sure
th at no body parts are in the closing
area. #
If someone becomes trapped, press the
0062 button toopen the side window
again. Opening and closing
59

Ve
ntilating theve hicle before starting a jour‐
ney (co nvenience opening) &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
Release the button immediately if some‐
body becomes trapped. Yo
u can ventilate theve hicle before youstart
driving.
To do this, theke y is used tocar ryout thefo llow‐
ing functions simultaneously:
R unlock theve hicle
R open the side windo ws
The "con venience opening" function can only be
ope rated using thekey. Thekey must be in close
pr ox imity tothe driver's or front-passenger door. #
Press and hold the0036 button on thekey.
The following functions are per form ed:
R theve hicle is unloc ked
R the side windo wsare opened #
Tointer rupt convenience opening: release
th e0036 button. Closing side windo
wsfrom the outside (con‐
ve nience closing) &
WARNING Risk of entrapment caused by
inadver tent con venience closing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
do ws. #
Obser vethe comple teclosing proce‐
du re when using con venience closing. #
When closing, make su rethat no body
parts are in the closing area. #
Press and hold the0037 button on thekey.
The following functions are per form ed:
R The vehicle is loc ked
R The side windo wsare closed #
Tointer rupt convenience closing: release
th e0037 button. Re
setting the side windo ws The side windo
wsmust be reset af ter a malfunc‐
tion or a voltage supply inter ruption. #
Swit chon the ignition (/ page109). #
Push bo thwindow lif ter buttons and hold for
appr oximately one second af terth e side win‐
dow has closed. 60
Opening and closing

#
Adjust the seat into the desired position. #
Press memory button M toge ther with one of
th e preset position buttons 1,2 or 3.
An acou stic signal sounds. The settings are
st ored. #
Tocall up: press and hold there leva nt preset
position button 1,2 or 3 until the front seat is
in thestored position. Ro
tating the front seats &
WARNING Risk of inju ryor death if the
driver's seat and front-passen ger seat
are not engaged
If th e driver's and front-passenger seats are
not engaged in the direction of tr avel during
th e trip, there stra int sy stems cann otoffer
pr otection as intended. #
Enga gethe driver's and front-passenger
seat in the direction of tr avel before the
engine is star ted. &
WARNING Risk of inju ryfrom adju sting
th eve hicle settings while theve hicle is in
motion
Yo u could lose control of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the st
eering wheel or the mir ror and fasten
yo ur seat belt. Yo
u can rotate the driver's and front passenger
seat 50° and 180°. The seats engage bo thin and
opposite tothe direction of tra vel as well as at
50° totheex it. #
Ensure that the parking brake is applied and
th e brake le ver is folded down wards as far as
it will go (/ page141). #
Adjust thesteering wheel in such a wayth at
th ere is suf ficient free space torotate and
adjust the driver's seat (/ page76). #
Slide the front passenger seat forw ard before
ro tating it (/ page 64). #
Torotate the seat: push lever1 towa rds
th e door and rotate the seat slightly in wards.
The rotation device is unloc ked. #
Release le ver1 again. #
Rotate the seat byaround 50° out wards or
in wa rds into therequ ired position. 70
Seats and stowage

Au
tomatically controlling the climate control
in the rear comp artment Re
quirements:
R Rear-compartment climate control has been
swit ched on (/ page102).
In automatic mode, thete mp erature, air flow and
air distribution are regulated and kept cons tant. #
Press the button.
#
Press the 0058 button.
% Even if
the front-compartment sy stem is in
automatic mode, there ar-compartment sys‐
te m can exit automatic mode if you adjust
th e blo wer on there ar-compartment menu.
% If
th e air is cooled and the driver's, front
passenger or sliding door is opened, there ar
compartment air conditioning sy stem blo wer
will be turned down af ter around 15minutes.
When all doors ha vebeen closed again, the
blo wer will be reset tothe pr evious setting
af te r around one minute. Information on
the air distribution settings The symbols on
the display indicate theve nts
th ro ugh which the air is being directed.
Dual-zone automatic climate cont rol
R 0087 Defros ter and center vents
R 008F Allvents
R 009C Center vents
R 009F Center and foot we llve nts
3-zone au tomatic clima tecontrol
R 0061 Defros terve nts
R 0087 Defros ter and center vents
R 008F Allvents
R 0086 Defros ter and foot we llve nts
R 009C Center vents
R 009F Center and foot we llve nts
R 009B Footwe llve nts Setting the air distribution
Re
quirements:
R The climate control sy stem is switched on. #
Press the 008F button repeatedly until the
desired air distribution appears in the air con‐
ditioning sy stem displa y. Switching
the synchronization function on
and off Re
quirements:
R The climate control sy stem has been
switched on (/ page101).
The syn chronization function controls the climate
cont rol function centrally. The settings forthe
te mp erature and air flow inthe front zone are
automatically adop tedfo rth ere ar zone. #
Press the 0 button.
% If
th ere ar-compartment climate control has
been swit ched off, you can swit chit on auto‐
matically bypressing the0 button. Clearing condensation from
the windo ws Misting on
the inside of windo ws #
Press the 0064 button.
When the windshield defros ter is switched on,
th ete mp erature and air flow cannot be adjus‐
te d. #
Invehicles with a heating sy stem and a man‐
ual air-conditioning sy stem, also close the
side and center air vent (/ page 104) as well
as the air vents forth ere ar compartment
(/ page 105). #
Vehicles with dual-zone or 3-zone auto‐
matic climate control: pressthe005A but‐
to n and, if necessa ry, use the008F button to
direct the air onto the windshield 0061. #
Incre asethe air flow as necessary and close
all air vents (/ page 104). #
Ifth e windo wsremain fogged up: press
th e0064 button.
When the windshield defros ter is switched on,
th ete mp erature and air flow cannot be adjus‐
te d.
0064 or no symbol will appear on the climate
cont rol sy stem displa y. #
Vehicles with a windshield heater: press
th eÎ button. Climate control
103

%
Only disconnect theve hicle from the po wer
supply using the battery main switch in the
fo llowing situations:
R The vehicle is stationary for a long time
R It is absolutely necessary todisconnect
th eve hicle from the po wer supply
Af ter switching on the po wer supp ly,yo u will
need toreset the side windo ws (/page 58)
and the electric sliding door (/ page 55).Switching
the po wer supply on/o ff Switching off
the po wer supply Battery main switch
* NO
TEDama getothe auxiliary battery in
ve hicles with a rear wheel drive and auto‐
matic transmission If
th e battery main switch is remo ved, the
auxiliary battery could be damaged byheavy
discharging. #
Do not remo vethe battery main switch. #
Consult a qualified specialist workshop
to put theve hicle out of use. %
No
tethere maining time before the next
service due date and oil change . The time
re cording is also dis rupted if the po wer sup‐
ply is disconnected. #
Switch off the ignition and wait at least
15 minutes. #
Remo vecover1. Todo this, take hold of the
co ver at the upper edge, mo veit outwards in
th e direction of the driver's door and lift it off. #
Press and hold button 3. #
Pull plug 2out of the ground pin. #
Push plug 2asfar as possible in the direc‐
tion of the ar row sothat it cannot make con‐
ta ct wi th the ground pin.
All star ter battery consumers are disconnec‐
te d from the po wer supp ly.
Switching on the po wer supply Battery main switch
#
Press plug 2onto the ground pin until you
fe el it engage and plug 2is in full contact
with the ground pin.
All star ter battery consumers are reconnec‐
te dto the po wer supply. #
Fasten co ver1. Todo this, place the co ver
on from abo ve. #
Press the co ver into the neighboring switch‐
ing console on theright hand side. Driving and parking
121