2020 MERCEDES-BENZ METRIS warning

Fuel gauge (vehicle without
steering wheel buttons) .................
176
Refueling procedure (fuel) ............. 137
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 105
Replacing bulbs
see Replacing bulbs
Reporting safety defects .................... 32
Rescue card ......................................... 35
Reserve (fuel tank) see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 206
Warning lamp ................................. 233
Residual heat (climate control) ........ 123
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 215
Display message (vehicle without
steering wheel buttons) ................. 201
Important safety notes .................... 46
Introduction ..................................... 46
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 47
Warning lamp ................................. 232
Warning lamp (function) ................... 46
Reverse warning feature .................. 129
Reversing feature
Electric sliding door ......................... 78
Side windows ................................... 84
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 314
Notes ............................................. 249
Roof lining and carpets (cleaning
guidelines) ......................................... 269
Roof load (roof carrier) ..................... 314S
Safety Children in the vehicle

..................... 60 Operating safety and registration .... 30
see Occupant safety
Safety system
see Driving safety systems
Seat
Correct driver's seat position ...........

87
Seat belts
Adjusting the height ......................... 50
Cleaning ......................................... 269
Correct usage .................................. 49
Fastening ......................................... 50
Important safety guidelines ............. 48
Introduction ..................................... 47
Releasing ......................................... 50
Warning lamp ................................. 228
Warning lamp (function) ................... 50
Seat sliders
Problems ......................................... 89
Seats
Adjusting (electrically) ..................... 88
Adjusting (manually) ........................ 88
Adjusting lumbar support ................ 89
Adjusting the head restraint ............ 93
Armrest ............................................ 95
Cleaning the cover ......................... 269
Important safety notes .................... 87
Seat heating .................................... 95
Storing settings (memory func-
tion) ................................................. 97
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 269
see Automatic transmission
Sensors (cleaning instructions) ....... 267
Service interval display
Calling up the service due date ...... 258
Hiding service messages ............... 258
Notes ............................................. 257
Service menu (on-board com-
puter) .................................................. 191
Service phone number ...................... 272
Service products
Brake fluid ..................................... 310
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes .................. 305 Index
19

Starting
see Starting (engine)
Starting (engine) ................................
128
Status overview (on-board com-
puter) .................................................. 189
Steering
Display messages (vehicle with
steering wheel buttons) ................. 227
Display messages (vehicle with-
out steering wheel buttons) ........... 208
Warning lamps ............................... 237
Steering wheel
Adjusting ......................................... 95
Button overview ............................... 42
Buttons (on-board computer) ......... 181
Cleaning ......................................... 269
Paddle shifters ............................... 135
Steering wheel paddle shifters ........ 135
Stickers
General safety notes ........................ 29
Stowage net ....................................... 239
Stowage spaces
see Stowage spaces and stow-
age compartments
Stowage spaces and stowage
compartments
Eyeglasses compartment ............... 238
Glove box ....................................... 238
Important safety notes .................. 238
Stowage net ................................... 239
Summer opening
see Convenience opening feature
Summer tires
In winter ........................................ 280
Sun visor
Changing a bulb (mirror lamp) ....... 104
Overview ........................................ 239
Surround lighting (on-board com-
puter) .................................................. 193
Switching air-recirculation mode
on/off ................................................. 123
Switching off the alarm (ATA) ............ 70T
Tachometer ........................................
175Tail lamps
Display messages (vehicle with-
out steering wheel buttons)

........... 202
Replacing bulbs ............................. 108
Trailer display messages (vehicle
with steering wheel buttons) .. 216, 217
Trailer display messages (vehicle
without steering wheel buttons) .... 202
Tailgate
Changing bulbs (ambient lamp) ..... 104
Display messages (vehicle with
steering wheel buttons) ................. 226
Display messages (vehicle with-
out steering wheel buttons) ........... 208
Important safety notes .................... 81
Opening dimensions ...................... 313
Opening/closing from the out-
side .................................................. 81
Replacing light bulbs (signal/
ambient lamp) ................................ 105
Tank
see Fuel tank
Tank contents
Displaying the range (vehicle
with steering wheel buttons) ......... 184
Displaying the range (vehicle
without steering wheel buttons) .... 178
Technical data
Capacities ...................................... 305
Cargo tie-down points .................... 313
Guide rail ....................................... 314
Loading rails .................................. 314
Roof carrier .................................... 314
Tires/wheels ................................. 301
Trailer tow hitch ............................. 315
Vehicle data ................................... 312
Vehicle dimensions ........................ 313
Telephone
Accepting a call ............................. 188
Display message ............................ 227
Introduction ................................... 188
Number from the phone book ........ 188
Redialing ........................................ 189
Rejecting/ending a call ................. 188
Temperature
Coolant (display in the instru-
ment cluster) ................................. 175 Index
21

Coolant (display in the on-board
computer) ......................................
178
Outside temperature ...................... 175
Setting (climate control) ................ 119
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 70
Immobilizer ...................................... 70
Time
Setting (vehicle with steering
wheel buttons) ............................... 192
Setting the time (vehicle with
steering wheel buttons) ................. 192
Setting the time (vehicle without
steering wheel buttons) ................. 181
Tire pressure
Calling up (on-board computer) ..... 285
Checking manually ........................ 285
Display messages (vehicle with
steering wheel buttons) ................. 224
Display messages (vehicle with-
out steering wheel buttons) ........... 207
Maximum ....................................... 285
Notes ............................................. 284
Recommended ............................... 282
Tables ............................................ 289
Tire label ........................................ 282
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 287
Function/notes ............................. 285
General notes ................................ 285
Important safety notes .................. 286
Restarting ...................................... 288
Warning lamp ................................. 236
Warning message .......................... 287
Tire pressure table ............................ 289
Tires
Aspect ratio (definition) ................. 296
Average weight of the vehicle
occupants (definition) .................... 295
Bar (definition) ............................... 295
Changing a wheel .......................... 297
Characteristics .............................. 295
Checking ........................................ 279
Curb weight (definition) ................. 296
Definition of terms ......................... 295
Direction of rotation ...................... 297 Display messages (vehicle with
steering wheel buttons) .................
224
Display messages (vehicle with-
out steering wheel buttons) ........... 207
Distribution of the vehicle occu-
pants (definition) ............................ 297
DOT (Department of Transporta-
tion) (definition) ............................. 295
DOT, Tire Identification Number
(TIN) ............................................... 294
GAWR (Gross Axle Weight Rat-
ing) (definition) .............................. 296
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 296
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 296
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 296
Important safety notes .................. 278
Increased vehicle weight due to
optional equipment (definition) ...... 295
Information on driving .................... 278
Kilopascal (kPa) (definition) ........... 296
Labeling (overview) ........................ 292
Load bearing index (definition) ...... 297
Load index ..................................... 294
Load index (definition) ................... 296
M+S tires ....................................... 280
Maximum load on a tire (defini-
tion) ............................................... 296
Maximum loaded vehicle weight
(definition) ..................................... 296
Maximum permissible tire pres-
sure (definition) ............................. 296
Maximum tire load ......................... 294
Maximum tire load (definition) ....... 296
Optional equipment weight (defi-
nition) ............................................ 297
PSI (pounds per square inch)
(definition) ..................................... 296
Replacing ....................................... 297
Service life ..................................... 279
Sidewall (definition) ....................... 297
Snow chains .................................. 281
Speed rating (definition) ................ 296
Storing ........................................... 298
Structure and characteristics
(definition) ..................................... 295 22
Index

Vehicle data .......................................
312
Vehicle dimensions ........................... 313
Vehicle emergency locking ................ 73
Vehicle identification number
see VIN
Vehicle identification plate .............. 304
Vehicle key
see SmartKey
Vehicle tool kit
in the seat base ............................. 270
Scope ............................................ 270
Storage location ............................ 270
Stowage compartment in the
rear ................................................ 271
Stowage space in the cargo com-
partment ........................................ 272
Ventilation
see Climate control
Vents
see Air vents
VIN
Engine compartment ..................... 305
Type plate ...................................... 304 W
Warning Stickers

........................................... 29
Warning and indicator lamps
ABS ................................................ 230
Brakes ........................................... 229
Check Engine ................................. 233
COLLISION PREVENTION ASSIST .. 235
Coolant .......................................... 233
Distance warning ........................... 235
Door ............................................... 237
ESP ®
.............................................. 230
ESP ®
OFF ....................................... 232
Fuel tank ........................................ 233
General notes ................................ 227
Overview (vehicle with steering
wheel buttons) ................................. 41
Overview (vehicle without steer-
ing wheel buttons) ........................... 39
Parking brake ................................ 138
PASSENGER AIR BAG OFF ............... 47
Rear door ....................................... 237
Reserve fuel ................................... 233 Restraint system ............................ 232
Seat belt ........................................

228
Sliding door ................................... 237
Steering ......................................... 237
Tire pressure monitor .................... 236
Warranty .............................................. 27
Washer fluid
Adding ........................................... 256
Capacities ...................................... 312
Display messages (vehicle with
steering wheel buttons) ................. 227
Display messages (vehicle with-
out steering wheel buttons) ........... 209
Notes ............................................. 312
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 300
Wheels
Changing a wheel .......................... 297
Checking ........................................ 279
Cleaning ......................................... 266
Important safety notes .................. 278
Interchanging/changing ................ 297
Mounting a new wheel ................... 300
Mounting a wheel .......................... 298
Removing a wheel .......................... 299
Removing and mounting the
spare wheel ................................... 303
Snow chains .................................. 281
Storing ........................................... 298
Tightening torque ........................... 300
Wheel/tire combinations ............... 301
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 215
Display message (vehicle without
steering wheel buttons) ................. 201
Operation ......................................... 53
Windows
see Side windows
Windows misted up
see Climate control
Windshield
Cleaning ......................................... 265
Defrosting ...................................... 121
Windshield
see Windshield Index
25

Operating Instructions
Before the first journey
These Operating Instructions, the Maintenance
or Service Booklet and the equipment-depend-
ent Supplements are integral parts of the vehi-
cle. Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
Before your first journey, read these docu-
ments carefully and familiarize yourself with
your vehicle.
For your own safety and a longer vehicle life,
always follow the instructions and warning
notes in these Operating Instructions. Disre-
garding them may lead to damage to the vehi-
cle or personal injury.
Any damage to the vehicle which has been
caused by disregarding the instructions will
not be covered by the New Vehicle Limited
Warranty. Implied warranty
! Observe the notes in this Operator's Man-
ual regarding the correct operation of your
vehicle and possible damage to the vehicle.
Damage to the vehicle which is caused by
violation of these notes is not covered by
the Mercedes-Benz implied warranty or the
new or used-vehicle warranty. Vehicle equipment
These Operating Instructions describe all the
models and standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific deviations
are possible. Bear in mind that your vehicle
may not be equipped with all the functions
described. This also applies to safety-relevant
systems and functions. The equipment in your
vehicle may therefore differ from that shown in
the descriptions and illustrations.
All systems found in your vehicle are listed in
your vehicle's original purchase agreement.
Contact a Mercedes-Benz Commercial Van
Center if you have any questions about equip-
ment or operation. Service and vehicle operation
Warranty
The Limited Warranty for your vehicle is in
accordance with the warranty terms in the
Service and Warranty Information booklet.
Your Mercedes-Benz Commercial Van Center
will replace and repair all factory-installed
parts in accordance with the terms of the fol-
lowing warranties: R New Vehicle Limited Warranty
R Exhaust System Warranty
R Emission Systems Warranty
R California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
R State Warranty Enforcement Laws ("Lemon
Laws")
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces-
sories Warranties. You can obtain these from
any Mercedes-Benz Commercial Van Center.
i Should you lose your Service and Warranty
Information booklet, contact a Mercedes-
Benz Commercial Van Center for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you. Customer information for California
In California you are entitled to demand that
your vehicle be exchanged or that the pur-
chase or leasing price be refunded if
Mercedes-Benz USA, LLC and/or authorized
workshops or service centers are not able,
after several justifiable repairs, to rectify major
damage to or malfunctions of the vehicle as
covered by the contractual warranty provi-
sions. Customers who purchase or lease a
vehicle can have the vehicle repaired within a
period of 18 months after delivery or after a
mileage of up to
29,000 km (equals approx.
18,000 miles), whichever comes first, if:
(1) the same serious defect or damage which could lead to fatal or serious injuries to
the occupants of the vehicle during driving
has been repaired at least twice and Introduction
27

Toronto, Ontario M4G 4C9
Possible hazard due to substances
that are hazardous to health
In compliance with Proposition 65 (“Prop65”),
the following detachable label has been added
to each vehicle sold in California: Proper use
Observe the following information in particular
when operating your vehicle:
R the safety notes in these Operating Instruc-
tions
R the technical data in these Operating
Instructions
R traffic laws and regulations
R laws pertaining to motor vehicles and safety
standards
There are various warning stickers on the vehi-
cle. If you remove the warning sticker, you or
others may not recognize dangers. Do not
move the warning sticker from its original posi-
tion. G
WARNING
Modification to electronic components, their
software or wiring could impair their func-
tion and/or the function of other networked
components. In particular, systems relevant
to safety could also be affected. As a result,
these may no longer function properly
and/or jeopardize the operating safety of
the vehicle. There is an increased risk of
accident and injury. You must not tamper with wiring, electronic
components, or their software. You should
have all work on electrical and electronic
components carried out at a qualified spe-
cialist workshop. G
WARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
Always observe these instructions, even in the
case of vehicles where the load compartment
is not completely separated from the cab.
Partition with door/window: keep the door/
window in the partition closed during trans-
port.
Examples of substances that constitute a
health hazard or react aggressively include:
R Solvents and DEF
R Fuel
R Oil and grease
R Cleaning agents
R Acids Protection of the environment
Economic and environmentally
aware driving
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner Introduction
29 Z

that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affec-
ted by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer
need them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal
when starting the engine.
R do not warm up the engine when the vehi-
cle is stationary.
R drive carefully and maintain a safe dis-
tance from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R change gear in good time and use each
gear only up to Ô of its maximum engine
speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel con-
sumption. Environmental issues and recom-
mendations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rele-
vant environmental guidelines and regulations
when disposing of materials. This helps to pro-
tect the environment. Operating safety and vehicle
approval
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions
or system failures. There is a risk of an acci-
dent.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist work-
shop.
Airbags and pyrotechnic Emergency Tension-
ing Devices contain perchlorate material,
which may require special handling or environ-
mental protection measures. National guide-
lines must be observed during disposal.
For California, you will find further information
online at: http://www.dtsc.ca.gov Notes on driving
Damage to the vehicle may occur in the follow-
ing cases:
R The vehicle becomes grounded, e.g. on a
high curb or an unpaved road.
R You drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road.
R A heavy object strikes the underbody or
chassis components.
In such situations, the body, frame, under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no 30
Introduction

longer withstand the strain they are designed
for.
If the underbody paneling is damaged, flamma-
ble material, such as leaves, grass or twigs,
could collect between the underbody and
underbody paneling. If these materials come in
contact with hot parts of the exhaust system
for an extended period, they can catch fire.
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system. There
is a risk of fire.
When driving on an unpaved road or off-
road, check the vehicle underside regularly.
In particular, remove trapped plant parts or
other flammable material. Contact a quali-
fied specialist workshop immediately if dam-
age is detected.
Have the vehicle checked and repaired imme-
diately at a qualified specialist workshop. If, on
continuing your journey, you notice that driv-
ing safety is impaired, pull over and stop the
vehicle immediately, paying attention to road
and traffic conditions. In such cases, consult a
qualified specialist workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Opera-
tion is subject to the following two conditions:
1) These devices may not cause harmful inter-
ference, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void
the user's authority to operate the equip-
ment".
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, includ- ing interference that may cause undesired
operation of the device".
Diagnostics connection
The diagnostics connection is used for con-
necting diagnostic equipment at a qualified
specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Only connect equipment to a diagnostics
connection in the vehicle, which is approved
for your vehicle by Mercedes-Benz. G
WARNING
Make sure that there is sufficient clearance
around the pedals when floormats are used,
and that the floormats are properly secured.
The floormats must be correctly secured at
all times using the securing knob and retain-
ers.
Before you drive off, check the floormats
and secure them if necessary. A floormat
which is not properly secured can slip and
thereby interfere with the movement of the
pedals.
Do not place floormats on top of one
another.
! Draining the battery through using devices
on the diagnostics connection.
Using devices at the diagnostics connection
places a load on the battery.
R Check the battery charge status.
R Charge the battery if the charge status is
low. Introduction
31 Z