
Index
....................................................... 4Introduction .........................................
27
Operating Instructions ........................... 27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle
approval ................................................. 30
Genuine Mercedes-Benz parts ............... 34
QR code for rescue card ........................ 35
Data stored in the vehicle ...................... 35 At a glance
........................................... 37
Cockpit ..................................................
37
Instrument cluster (vehicles without
steering wheel buttons) ......................... 38
Instrument cluster (vehicles with
steering wheel buttons) ......................... 40
Steering wheel buttons .......................... 42
Center console ...................................... 43
Overhead control panel ......................... 44
Door control panel ................................. 44 Safety ...................................................
46
Useful information .................................
46
Occupant safety .................................... 46
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 66
Driving safety systems ........................... 66
Theft deterrent locking system .............. 70 Opening and closing
...........................71
Useful information .................................
71
Key ........................................................ 71
Central locking ...................................... 75
Driver's door and co-driver's door ......... 76
Sliding door ........................................... 77
Electric sliding door ............................... 78
Tailgate .................................................. 81
Rear-end doors ...................................... 82
Side windows ......................................... 84 Seats, steering wheel and mir-
rors .......................................................
87
Useful information .................................
87
Seats ..................................................... 87
Steering wheel ....................................... 95
Mirrors ................................................... 96
Memory function ................................... 97 Lights and windshield wipers
............99
Useful information .................................
99
Exterior lighting ..................................... 99
Interior lighting .................................... 102
Replacing bulbs: interior lighting and
ambient lamps ..................................... 103
Replacing bulbs ................................... 105
Windshield wipers ................................ 109 Climate control
................................. 114
Useful information ...............................
114
Overview of climate control systems ... 114
Operating the climate control sys-
tem ...................................................... 117
Adjusting the air vents ......................... 124 Driving and parking ..........................
126
Useful information ...............................
126
Breaking-in notes ................................. 126
Driving ................................................. 126
Automatic transmission ....................... 130
Refueling ............................................. 136
Parking ................................................ 138
Driving tips .......................................... 140
Driving systems ................................... 146
Towing a trailer .................................... 168 On-board computer and displays
....174
Useful information ...............................
174
Important safety notes ........................ 174
Display and operation .......................... 174
On-board computer (vehicles without
steering wheel buttons) ....................... 176
On-board computer (vehicles with
steering wheel buttons) ....................... 181
Display messages (vehicles without
steering wheel buttons) ....................... 194 2
Contents

Trailer towing ................................. 153
Warning display
............................. 153
Blower
see Climate control
Bluetooth ®
Audio ............................... 187
Brake
Display message (vehicle without
steering wheel buttons) ................. 196
Downhill slopes .............................. 142
Heavy and light loads ..................... 142
New brake discs ............................ 143
Wet road surfaces .......................... 142
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 255
Display message (vehicle with
steering wheel buttons) ................. 213
Display message (vehicle without
steering wheel buttons) ................. 199
Notes ............................................. 310
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Replacing bulbs ............................. 108
Trailer display messages (vehicle
with steering wheel buttons) ......... 216
Trailer display messages (vehicle
without steering wheel buttons) .... 202
Brake pads/linings
New ............................................... 143
Brakes
ABS .................................................. 67
Adaptive Brake Assist .................... 150
Applying the parking brake ............ 138
BAS .................................................. 67
Brake fluid (notes) ......................... 310
Checking brake fluid level .............. 255
Display message (vehicle with
steering wheel buttons) ................. 210
EBD .................................................. 68 Hill start assist ............................... 129
Important safety notes
.................. 142
New brake pads/linings ................ 143
Parking brake (notes) ..................... 143
Riding tips ...................................... 142
Warning lamp ................................. 229
Breakdown
Mercedes-Benz Service24h ........... 272
Vehicle tool kit ............................... 270
Breakdown assistance
see Towing away
Buttons
On the instrument cluster .............. 176
On the steering wheel .................... 181 C
California Important notice for retail cus-
tomers and lessees ..........................
27
Camera
see Rear view camera
Car wash
see Care
Care
Car wash ........................................ 264
Carpets .......................................... 269
Display ........................................... 268
Exterior lights ................................ 266
Interior ........................................... 268
Notes ............................................. 263
Paint .............................................. 265
Plastic trim .................................... 268
Power washer ................................ 265
Rear view camera .......................... 267
Roof lining ...................................... 269
Seat belt ........................................ 269
Seat cover ..................................... 269
Sensors ......................................... 267
Sliding door ................................... 267
Steering wheel ............................... 269
Trim pieces .................................... 269
Washing by hand ........................... 264
Washing the engine ....................... 265
Wheels ........................................... 266
Windows ........................................ 265
Wiper blades .................................. 266 6
Index

Display messages (vehicle with
steering wheel buttons) .................
223
Display messages (vehicle with-
out steering wheel buttons) ........... 206
Displaying the speed ..................... 147
Driving system ............................... 146
Function/notes ............................. 146
Important safety notes .................. 147
Problem (malfunction) ................... 149
Resuming the stored speed ........... 148
Setting a speed .............................. 148
Storing and maintaining current
speed ............................................. 148
Cup holder ......................................... 240
Important safety notes .................. 239
Customer Assistance Center
(CAC) ..................................................... 32
Customer Relations Department ....... 32D
Dashboard see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Data collection
Processing and forwarding
.............. 35
Date
Setting (vehicle with steering
wheel buttons) ............................... 192
Setting (vehicle without steering
wheel buttons) ............................... 181
Daytime running lamps
Changing bulbs .............................. 107
Display messages (vehicle with
steering wheel buttons) ................. 218
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Switching on/off (switch) .............. 100
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 31
Delayed switch-off
Exterior lighting (on-board com-
puter) ............................................. 193
Interior lighting .............................. 193 Diagnostics connection
Operating safety and vehicle
approval
........................................... 31
Digital speedometer
Displaying (vehicle with steering
wheel buttons) ............................... 185
Displaying (vehicle without steer-
ing wheel buttons) ......................... 178
Dimensions ........................................ 313
DIRECT SELECT lever
Automatic transmission ................. 131
Display
Function/notes (vehicle with
steering wheel buttons) ................. 183
Function/notes (vehicle without
steering wheel buttons) ................. 176
Permanent display (vehicle with
steering wheel buttons) ................. 192
Permanent display (vehicle with-
out steering wheel buttons) ........... 180
see Warning and indicator lamps
Display message (vehicle with
steering wheel buttons)
Safety systems .............................. 210
Service interval display .................. 257
Display message (vehicle without
steering wheel buttons)
Safety systems .............................. 196
Service interval display .................. 257
Display messages (vehicle with
steering wheel buttons)
Calling up ....................................... 209
Driving systems ............................. 221
Engine ............................................ 219
Hiding ............................................ 209
Important safety notes .................. 209
Introduction ................................... 209
Key ................................................ 227
Lights ............................................. 216
Setting the language ...................... 192
Tires ............................................... 224
Vehicle ........................................... 225
Display messages (vehicle with-
out steering wheel buttons)
Calling up ....................................... 195
Driving systems ............................. 206
Engine ............................................ 204
Hiding ............................................ 194 Index
9

Jacking points ................................ 298
Scope of tire-changing tools
.......... 270
Storage location ............................ 270
Stowage compartment in the
rear ................................................ 271
Stowage space in the cargo com-
partment ........................................ 272
Using ............................................. 298
Jump starting (engine) ...................... 272
Jump-start (engine)
see Jump starting (engine) K
Key Display messages (vehicle with
steering wheel buttons)
................. 227
Display messages (vehicle with-
out steering wheel buttons) ........... 209
Position in the ignition lock ............ 127
Kickdown ........................................... 135L
Lamps Display messages (vehicle with-
out steering wheel buttons) ...........
202
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 154
Display message ............................ 222
Function/information .................... 153
Important safety notes .................. 154
Setting sensitivity (on-board
computer) ...................................... 191
Setting the sensitivity .................... 155
Language
Display (vehicle with steering
wheel buttons) ............................... 192
Display (vehicle without steering
wheel buttons) ............................... 179
Lashing points and tie downs
Permissible tensile load ................. 313
Lashing strap
Important safety notes .................. 246
Tensioning strap ............................ 247 LATCH-type (ISOFIX) child seat
anchors
................................................
63
License plate lamp
Changing bulbs .............................. 105
License plate lamps
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Light sensor
Display messages (vehicle with
steering wheel buttons) ................. 216
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Lighting
see Lights
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 193
Automatic headlamp mode ............ 100
Changing bulbs (halogen head-
lamps) ............................................ 105
Changing bulbs (interior lights) ...... 103
Display messages (vehicle with
steering wheel buttons) ................. 216
Driving abroad ............................... 141
Fog lamps ...................................... 100
Hazard warning lamps ................... 101
High beam flasher .......................... 101
High-beam headlamps ................... 101
Important safety notes .................... 99
Light switch ..................................... 99
Low-beam headlamps .................... 100
Parking lamps .................................. 99
Rear fog lamp ................................ 100
Replacing bulbs (halogen head-
lamps) ............................................ 105
Standing lamps ................................ 99
Switching the daytime running
lamps on/off (switch) .................... 100
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 193
Switching the surround lighting
on/off (on-board computer) .......... 193
Turn signals ................................... 101
Limited Warranty ................................ 27
Load distribution ............................... 243 14
Index

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of
your vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions rel-
evant to safety.
Read the information on qualified specialist
workshops (Y page
32).Occupant safety
Restraint system introduction
The restraint system can reduce the risk of
vehicle occupants coming into contact with
parts of the vehicle's interior in the event of an
accident. In the event of an accident, the
restraint system can also reduce the forces to
which the vehicle occupants are subjected.
The restraint system includes the following
components:
R Seat belt system
R Air bags
R Child restraint system
R Child seat securing system
The various components of the restraint sys-
tem work complementary to one another. They
can only perform their intended protective
function if all vehicle occupants:
R have correctly fastened their seat belt
( Y page
49)
R have correctly adjusted their seat and head
restraint ( Y page 87)
As the driver, you must also ensure that the
driver's seat is in the correct position in rela-
tion to the pedals and the steering wheel.
Depending on your vehicle's equipment, you
can also adjust the steering wheel. Observe
the information relating to the correct driver's
seat position (Y page 87).
Additionally, you must ensure that an air bag
can deploy freely ( Y page 51).
The air bag is supplementary to a correctly fas-
tened seat belt. As an additional safety device,
the air bag increases the level of protection for
vehicle occupants in the event of an accident.
If the protection provided by the seat belt is sufficient, the air bags do not deploy. Further-
more, in the event of an accident, only air bags
which provide greater protection in the given
accident situation deploy. However, seat belts
and air bags generally do not protect against
objects penetrating the vehicle from the out-
side.
Information on how the restraint system oper-
ates can be found in "Deployment of the Emer-
gency Tensioning Devices and air bags"
( Y page
58).
See "Children in the vehicle" for information
on infants and children traveling with you in
the vehicle restraint systems for infants and
children ( Y page 60). Important safety notes
G
WARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in
an accident or trigger unexpectedly, for
example. This poses an increased risk of
injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system for a person with physical dis-
abilities, contact a Mercedes-Benz Commercial
Van Centerfor details. USA only: contact our
Mercedes-Benz Customer Assistance Center
for details at 1‑877 ‑762‑8267. Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and
at regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The 6 restraint system warning lamp on
the instrument cluster lights up when the igni-
tion is switched on. It goes out no later than a
few seconds after the vehicle is started. The
restraint system is operational. 46
Occupant safety
Safety

A malfunction has occurred if the
6
restraint system warning lamp:
R does not light up after the ignition is
switched on
R does not go out after a few seconds with the
engine running
R lights up again while the engine is running G
WARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or may not be trig-
gered as intended in the event of an acci-
dent. This may affect the Emergency Ten-
sioning Devices or air bags, for example.
There is a risk of injury.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. PASSENGER AIR BAG OFF indicator
lamp
PASSENGER AIR BAG OFF indicator lamp
: is
part of the Occupant Classification System
(OCS).
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the co-driver's
air bag.
If the PASSENGER AIR BAG OFF indicator
lamp:
R is lit, the co-driver's air bag is deactivated.
It will not be deployed in the event of an
accident.
R is not lit , the co-driver's air bag is enabled.
If, in the event of an accident, all deploy-
ment criteria are met, the co-driver's air bag
is deployed. Depending on the person in the co-driver's
seat, the co-driver's air bag must be either
deactivated or enabled; see the following
points. You must make sure of this both
before and during a journey.
R Children in a child restraint system:
whether the co-driver's air bag is enabled or
deactivated depends on the installed child
restraint system and the age and size of the
child. It is thus essential to comply with the
instructions on the "Occupant Classification
System (OCS)" ( Y page
54) and "Children
in the vehicle" ( Y page 60). Information is
also included here on rearward or forward-
facing child restraint systems on the co-driv-
er's seat.
R All other persons: depending on the classi-
fication of the person in the co-driver's seat,
the co-driver's air bag must be either ena-
bled or deactivated (Y page 54). Be sure to observe the notes on "Seat belts"
( Y page 47) and "Air bags" (Y page 51).
Information is also included here on the cor-
rect seating position. Seat belts
Introduction A correctly fastened seat belt is the most
effective means of limiting the movement of a
vehicle occupant during a collision or in the
event that the vehicle overturns. This reduces
the risk of vehicle occupants coming into con-
tact with parts of the vehicle interior or being
ejected from it. Furthermore, the seat belt
helps to keep the vehicle occupant in the best
position in relation to a deployed air bag.
The seat belt system consists of:
R seat belts
R Emergency Tensioning Devices for the front
seat belts
The seat belt system includes a belt force
limiter for the respective seat if the vehicle
is equipped with a front air bag.
If the seat belt is pulled quickly or suddenly
from the belt outlet, the inertia reel locks. The
belt strap cannot be pulled out further.
In an impact, the Emergency Tensioning
Device tightens the belt to pull it close to the
body. It does not pull the vehicle occupant Occupant safety
47
Safety Z

is disabled. It will not be deployed in the
event of an accident and cannot perform its
intended protective function. A person in the
front-passenger seat could then, for exam-
ple, come into contact with the vehicle's
interior, especially if the person is sitting too
close to the dashboard. This poses an
increased risk of injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the
front-passenger seat is correct and the
front-passenger front air bag is enabled or
disabled in accordance with the person in
the front-passenger seat
R the front-passenger seat has been moved
back as far back as possible.
R the person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
front air bag is correct. G
WARNING
If you secure a child in a child restraint sys-
tem on the front-passenger seat and the
PASSENGER AIR BAG OFF indicator lamp is
off, the front-passenger front air bag can
deploy in the event of an accident. The child
could be struck by the air bag. This poses an
increased risk of injury or even fatal injury.
Make sure that the front-passenger front air
bag has been deactivated. The PASSENGER
AIR BAG OFF indicator lamp must be lit.
NEVER use a rearward-facing child restraint
on a seat protected by an ACTIVE FRONT
AIR BAG in front of it; DEATH or SERIOUS
INJURY to the child can occur. G
WARNING
If you secure a child in a forward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat
too close to the dashboard, the child could,
in the event of an accident:
R come into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example
R be struck by the air bag if the
PASSENGER AIR BAG OFF indicator lamp
is off
This poses an increased risk of injury or
even fatal injury.
Move the front-passenger seat as far back
as possible. Always make sure that the
shoulder belt strap is correctly routed from
the vehicle belt sash guide to the shoulder
belt guide on the child restraint system. The
shoulder belt strap must be routed forwards
and downwards from the vehicle belt sash
guide. If necessary, adjust the vehicle belt
sash guide and the front-passenger seat
accordingly. Always observe the child
restraint system manufacturer's installation
instructions.
If OCS determines that:
R The front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the self-test and remains lit.
This indicates that the front-passenger front
air bag is deactivated.
R The front-passenger seat is occupied by a
child of up to twelve months old, in a stand-
ard child restraint system, the PASSENGER
AIR BAG OFF indicator lamp lights up after
the self-test and remains lit. This indicates
that the front-passenger front air bag is
deactivated.
But even in the case of a twelve-month-old
child, in a standard child restraint system,
the PASSENGER AIR BAG OFF indicator
lamp can go out after the self-test. This indi-
cates that the front-passenger front air bag
is enabled. The result of the classification is
dependent on, among other factors, the
child restraint system and the child's stat- Occupant safety
55Safety Z

ure. In this case, install the child restraint
system on a suitable rear seat.
R The front-passenger seat is occupied by a
person of smaller stature (e.g. a teenager or
small adult), the PASSENGER AIR BAG OFF
indicator lamp lights up and remains lit after
the self-test depending on the result of the
classification or, alternatively, goes out.
- If the PASSENGER AIR BAG OFF indicator
lamp is off, move the front-passenger seat
as far back as possible. Alternatively, a
person of smaller stature can sit on a rear
seat.
- If the PASSENGER AIR BAG OFF indicator
lamp is lit, a person of smaller stature
should not use the front-passenger seat.
R The front-passenger seat is occupied by an
adult or a person of corresponding stature,
the PASSENGER AIR BAG OFF indicator
lamp goes out after the self-test. This indi-
cates that the front-passenger front air bag
is enabled.
If children are traveling in the vehicle, be sure
to observe the notes on "Children in the vehi-
cle"
(Y page 60).
When the occupant classification system
(OCS) is malfunctioning, the red 6 restraint
system warning lamp in the instrument cluster
and the PASSENGER AIR BAG OFF indicator
lamp light up simultaneously. The front-
passenger front air bag is deactivated in this
case and does not deploy during an accident.
Have the Occupant Classification System
(OCS) checked and repaired immediately at a
qualified specialist workshop. Mercedes-Benz
recommends that you visit a Mercedes-Benz
Commercial Van Center.
If the front-passenger seat, the seat cover or
the seat cushion are damaged, have the nec-
essary repair work carried out at a qualified
specialist workshop. Mercedes-Benz recom-
mends that you visit a Mercedes-Benz Com-
mercial Van Center.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat accessories that
have been approved by Mercedes-Benz.
Deployment of the driver's air bag does not
mean that the front-passenger front air bag
deploys as well. The Occupant Classification
System (OCS) categorizes the occupant on the
front-passenger seat. Depending on that
result, the front-passenger front air bag is
either enabled or deactivated. Occupant classification system (OCS)
self-test G
DANGER
If the PASSENGER AIR BAG OFF indicator
lamp does not light up during the self-test,
the system is malfunctioning. The front-
passenger front air bag might be triggered
unintentionally or might not be triggered at
all in the event of an accident with high
deceleration. This poses an increased risk of
injury or even fatal injury.
In this case the front-passenger seat may
not be used. Do not install a child restraint
system on the front-passenger seat. Have
the Occupant Classification System (OCS)
checked and repaired immediately at a
qualified specialist workshop. G
WARNING
If the PASSENGER AIR BAG OFF indicator
lamp remains lit after the self-test, the front-
passenger front air bag is deactivated. It will
not be deployed in the event of an accident.
In this case, the front-passenger front air
bag cannot perform its intended protective
function, e.g. when a person is seated in the
front-passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury
or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the
front-passenger seat is correct and the
front-passenger front air bag is enabled or
deactivated in accordance with the per-
son in the front-passenger seat
R the person is seated properly with a cor-
rectly fastened seatbelt
R the front-passenger seat has been moved
as far back as possible
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the 56
Occupant safety
Safety