2020 MERCEDES-BENZ METRIS tow bar

Function/notes ............................. 155
Attention Assist
see ATTENTION ASSIST
ATTENTION ASSIST
see ATTENTION ASSIST
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ...........
202
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 216
see Lights
Automatic car wash (care) ............... 264
Automatic headlamp mode .............. 100
Automatic locking ............................... 76
Automatic transmission
Accelerator pedal position ............. 134
Changing gear ............................... 132
DIRECT SELECT lever ..................... 131
Display message ............................ 225
Drive program display .................... 132
Driving tips .................................... 134
Emergency running mode .............. 136
Engaging drive position .................. 131
Engaging neutral ............................ 131
Engaging reverse gear ................... 131
Engaging the park position ............ 131
Gearshift recommendation ............ 136
Important safety notes .................. 130
Kickdown ....................................... 135
Manual shifting .............................. 135
Overview ........................................ 130
Problem (malfunction) ................... 136
Program selector button ................ 134
Rocking the vehicle free ................ 135
Shift ranges ................................... 133
Starting the engine ........................ 128
Steering wheel paddle shifters ...... 135
Trailer towing ................................. 135
Transmission oil change ................ 310
Transmission position display
(DIRECT SELECT lever) ................... 132
Transmission positions .................. 132
Automatic transmission emer-
gency mode ....................................... 136 Axle load, permissible (trailer
towing) ...............................................
315 B
Back support see Lumbar support
Backup lamp
Display messages (vehicle with
steering wheel buttons) .................

217
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Replacing bulbs ............................. 108
BAS (Brake Assist System)
Function/notes ................................ 67
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 73
Important safety notes .................... 73
Replacing ......................................... 73
Battery (vehicle)
Care ............................................... 263
Charging ........................................ 262
Connecting and installing .............. 261
Disconnecting and removing ......... 260
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................. 258
Jump starting ................................. 272
Location ......................................... 259
Before driving off
Important safety notes .................. 127
Belt
see Seat belts
Belt warning ......................................... 50
Blind Spot Assist
Activating ....................................... 153
Activating/deactivating (vehicle
with steering wheel buttons) ......... 191
Collision warning ........................... 153
Display message ............................ 223
Important safety notes .................. 152
Monitoring range of the sensors .... 152
Notes/function .............................. 151 Index
5

Summer tires in winter .................. 280
TIN (Tire Identification Number)
(definition) .....................................
297
Tire bead (definition) ...................... 297
Tire pressure (definition) ................ 296
Tire pressures (recommended) ...... 295
Tire size designation, load-bear-
ing capacity, speed rating .............. 293
Tire tread ....................................... 279
Tire tread (definition) ..................... 297
Total load limit (definition) ............. 297
Traction (definition) ....................... 297
TWR (permissible trailer drawbar
noseweight) (definition) ................. 297
Uniform Tire Quality Grading
Standards (definition) .................... 295
Wear indicator (definition) ............. 297
Wheel and tire combination ........... 302
Wheel rim (definition) .................... 296
Wheel/tire combinations ............... 301
Tool
see Vehicle tool kit
Top Tether ............................................ 63
Tow-starting
Emergency engine starting ............ 277
Important safety notes .................. 274
Towing
If the vehicle is stuck ..................... 276
Installing/removing the towing
eye ................................................. 275
Towing a trailer
Active Parking Assist ..................... 159
Axle load, permissible .................... 315
Cleaning the trailer tow hitch ......... 268
Coupling up a trailer ...................... 170
Decoupling a trailer ....................... 171
Driving tips .................................... 168
Notes on retrofitting ...................... 315
Power supply ................................. 173
Trailer loads ................................... 315
Towing away
Important safety guidelines ........... 274
With both axles on the ground ....... 276
With the rear axle raised ................ 276
Towing eye
Storage location ............................ 270
Trailer coupling
see Towing a trailer Trailer loads and drawbar nose-
weights
...............................................
172
Trailer operation
Lights display messages (vehicle
with steering wheel buttons) ......... 216
Lights display messages (vehicle
without steering wheel buttons) .... 202
Trailer towing
Blind Spot Assist ............................ 153
ESP ®
................................................ 69
PARKTRONIC ................................. 159
Permissible trailer loads and
drawbar noseweights ..................... 172
Transmission
see Automatic transmission
Transmission oil ................................ 310
Transmission positions
Automatic transmission ................. 132
Display (DIRECT SELECT lever) ...... 132
Transport
Lashing straps ............................... 246
Loading guidelines ......................... 242
Stickers ......................................... 246
Vehicle ........................................... 276
Transport by rail ................................ 142
Transportation
Rail ................................................ 142
Transportation aids
Load protection net ....................... 248
Transporting
Cargo compartment variations ...... 244
Load distribution ............................ 243
Securing a load .............................. 244
Trim pieces (cleaning instruc-
tions) .................................................. 269
Trip computer
Displaying (vehicle with steering
wheel buttons) ............................... 184
Displaying (vehicle without steer-
ing wheel buttons) ......................... 177
Resetting (vehicle with steering
wheel buttons) ............................... 185
Resetting (vehicle without steer-
ing wheel buttons) ......................... 177
Selecting the display units (vehi-
cle with steering wheel buttons) .... 192 Index
23

PARKTRONIC is deactivated at speeds above
11 mph (18 km/h
). PARKTRONIC is reactiva-
ted at speeds below 10 mph (16 km/h).
Important safety notes PARKTRONIC is only an aid. It cannot replace
your own awareness of the immediate sur-
roundings. You are responsible for safe
maneuvering, parking and pulling away. Make
sure that there are no persons, animals or
objects in the maneuvering area while maneu-
vering and parking in/leaving parking spaces.
! Pay particular attention to obstacles above
or below the sensors when parking, such as
flower pots or trailer towbars. PARKTRONIC
does not recognize such objects when they
are in the immediate vicinity of the vehicle.
You could damage the vehicle or objects.
PARKTRONIC can suffer interference from:
R ultrasonic sources such as a truck's
compressed-air brakes, an automatic car
wash or a pneumatic drill
R attachments to the vehicle, e.g. rear
mounted racks
R number plates (vehicle license plates)
that are not affixed flat against the
bumper
R dirty or icy sensors
Remove a detachable trailer coupling if it is no
longer required. PARKTRONIC measures the
minimum detection range to an obstacle from
the bumper, not the ball coupling.
Range of the sensors PARKTRONIC does not account for obstacles
that are:
R beneath its detection range, e.g. persons,
animals or objects
R above its detection range, e.g. overhanging
loads, overhangs or loading ramps of trucks The sensors must be free of dirt, ice or slush.
Otherwise, they cannot function correctly.
Clean the sensors regularly, taking care not to
scratch or damage them (Y page

267).
Front sensors Center Approx. 39 in
(100 cm

) Corners Approx. 24 in
(60 cm

) Rear sensors
Center Approx. 47 in
(120 cm

) Corners Approx. 31 in
(80 cm

) Minimum distance
Center Approx. 8 in (20 cm)
Corners Approx. 8 in (20 cm)
If an obstacle is within this range, the corre-
sponding segments of the warning displays
light up and you hear a warning tone. If the
distance falls below the minimum, the dis- Driving systems
157
Driving and parking Z

The rear view camera is a visual parking aid. It
shows you the area behind the vehicle in the
audio display.
The area behind the vehicle is displayed in a
mirrored fashion, as in the rear-view mirror or
the exterior mirrors. The guide lines displayed
assist you in backing up.
The message displays depend on the language
setting of the audio system. The following rear
view camera displays are examples.
Important safety notes !
Objects that are not at ground level appear
further away than they actually are, for
example:
R the bumper of the vehicle parked behind
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch
R the tail-end of a truck
R slanted posts
Only use the camera guide lines for orienta-
tion. Do not get any closer to objects than
the lowest horizontal guide line. You may
otherwise damage your vehicle and/or the
object.
The rear view camera is only an aid. It cannot
replace your own awareness of the immediate
surroundings. You are responsible for safe
maneuvering and parking. Make sure that
there are no persons, animals or objects in the
maneuvering area while maneuvering and
parking in parking spaces.
The rear view camera may show obstacles in
perspectival distortion, incorrectly or not at all.
The rear view camera cannot display all
objects located very near and/or under the
rear bumper. It does not warn you of a colli-
sion, persons or objects.
Under the following circumstances, the rear
view camera will not function, or will function
in a limited manner:
R if the tailgate or rear-end door is open.
R if it is raining very heavily or snowing, or it is
foggy.
R at night or in very dark places.
R if the camera is exposed to very bright light.
White lines may appear in the camera image
R if the area is lit by fluorescent light, e.g.
from fluorescent lamps or LED lighting.
The camera image may flicker. R
if the camera lens fogs up, e.g. when driving
into a heated garage in winter, causing a
rapid change in temperature.
R the camera lens is dirty or obstructed.
Observe the notes on cleaning.
(Y page
267)
R if the rear of the vehicle is damaged.
In this case, have the camera position and
setting checked at a qualified specialist
workshop.
R the display has pixel errors.
Have the display repaired or replaced if usa-
bility is significantly reduced due to pixel
errors.
Do not use the rear view camera in these sit-
uations. You could otherwise injure others or
damage objects and the vehicle while parking
and maneuvering.
The field of vision and other functions of the
rear view camera may be restricted due to
additional accessories on the rear of the vehi-
cle (e.g. license plate holder, rear-mounted
bicycle rack).
Guide lines are always shown at road level. In
trailer mode, the guide lines are shown at the
level of the trailer coupling.
If you change wheel size, make sure they cor-
respond to the correct wheel size category
( Y page 278). If the category is changed with-
out recoding the control units in the vehicle,
the rear view camera cannot be precisely cali-
brated. The guide lines at road level or at the
level of the trailer tow hitch will not be dis-
played correctly.
In vehicles with a tailgate, the rear view cam-
era is protected from raindrops and dust by
means of a flap. When the rear view camera is
activated, this flap opens.
The flap closes again when:
R you have finished the maneuvering process
R you switch off the engine
For technical reasons, the flap may remain
open briefly after the rear view camera has
been deactivated. 164
Driving systems
Driving and parking

Switching the rear view camera on or
off
X
To activate: make sure that the key is in
position 2 in the ignition lock.
X Shift the transmission to position k.
On vehicles with a tailgate, the rear view
camera flap opens. The audio display shows
the area behind the vehicle. The rear area
shown is divided by guide lines.
In vehicles with a trailer coupling installed, the
function mode of the rear view camera can be
switched over when the trailer is reached. The
rear view camera then changes the viewing
angle and shows a locating aid for the ball cou-
pling of the trailer tow hitch to help reach the
drawbar.
X To switch function mode: select and con-
firm "Reverse parking" function : or "Cou-
pling up a trailer“ function ; using the
audio system control knob.
Information on the audio system control
knob can be found in the separate operating
instructions.
The symbol of the selected function is high-
lighted.
X To switch off: shift the transmission to
position i or h.
The dynamic guide lines are hidden and
after about 15 seconds the rear view cam-
era switches itself off.
or X Drive forwards more than about 30 ft
(10 m).
or X Drive forwards faster than 6 mph
(10 km/h
).
or X Shift the automatic transmission to position
j. In vehicles with Active Parking Assist, the rear
view camera remains switched on after the ini-
tial shift to reverse gear for the whole duration
of active parking assistance. You can find
information on active parking assistance under
"Active Parking Assist“

(Y page 159).
Messages in the multimedia system
display :
Yellow guide line at a distance of approx-
imately
13 ft (4.0 m) from the rear of the
vehicle
; White guide line without turning the steer-
ing wheel, vehicle width including the exte-
rior mirrors (static)
= Yellow guide line for the vehicle width
including the exterior mirrors, at the cur-
rent steering angle (dynamic)
? Yellow lane marking the course the tires
will take at the current steering angle
(dynamic) A
Yellow guide line at a distance of approx-
imately

3 ft (1.0 m) from the rear of the
vehicle
B Red guide line at a distance of approx-
imately

12 in (0.30 m) from the rear of the
vehicle
C Bumper
D Vehicle center axis (locating aid) Driving systems
165
Driving and parking Z

;
Yellow guide line for the vehicle width
including the exterior mirrors, at the cur-
rent steering angle (dynamic)
X Stop the vehicle when it is almost exactly in
front of the parking space.
The white lane should be as close to parallel
with the parking space marking as possible. =
White guide line at current steering angle
: Parking space marking
X Turn the steering wheel to the center posi-
tion while the vehicle is stationary. ?
End of parking space
A Red guide line at a distance of approx-
imately
12 in (0.30 m) from the rear of the
vehicle
X Back up carefully until you have reached the
end position.
Red guide line A is then aligned with the
marking at the end of parking space ?. The vehicle is almost parallel in the parking
space.
"Coupling up a trailer" function :
Trailer drawbar
; Locating aid – vehicle center point on the
yellow guide line at a distance of approx-
imately

3 ft (1.0 m) from the rear of the
vehicle
This function is only available on vehicles with
a trailer tow hitch attached.
X Before coupling up the trailer, set the height
of trailer drawbar : so that it is slightly
higher than the ball coupling.
X Position the vehicle centrally in front of
trailer drawbar :. :
Trailer drawbar
; Trailer drawbar locating aid
= "Coupling up a trailer" function selected
? Ball coupling
A Red guide line at a distance of approx-
imately
12 in (0.30 m) from the ball cou-
pling
X Select and confirm "Coupling up a trailer"
function = with the audio system control
knob. Driving systems
167
Driving and parking Z

Information on the audio system control
knob can be found in the separate operating
instructions.
Symbol
= is highlighted. The distance
specifications now only apply to objects that
are at the same level as the ball coupling.
X Back up carefully, making sure that trailer
drawbar locating aid ; points approx-
imately in the direction of trailer draw-
bar :.
X Back up carefully until trailer drawbar :
reaches red guide line A.
The distance between trailer drawbar :
and ball coupling ? is now approximately
12 in (0.30 m
).
X Couple the trailer (Y page
168).Towing a trailer
Notes on trailer towing
Important safety notes G
WARNING
Installing an unsuitable ball coupling may
overload the trailer tow hitch and the rear
axle. This is particularly likely in the case of
longer or differently angled ball couplings.
Consequently, the driving characteristics
may be significantly impaired and the trailer
may detach. This presents the risk of an
accident or even fatal injuries!
Install only a ball coupling that adheres to
the permissible dimensions and is designed
for your intended purpose for towing a
trailer. Do not make any changes to the ball
coupling or the trailer tow hitch. G
WARNING
If you install a ball coupling other than the
one delivered with the vehicle, the trailer
tow hitch and the rear axle may be overloa-
ded. This applies especially if the ball cou-
pling in question is longer or angled differ-
ently. This could seriously impair the driving
characteristics and the trailer can come
loose. There is a risk of an accident. Only install the ball coupling delivered with
the vehicle or a ball coupling that is
designed to meet your trailer towing require-
ments. Do not modify the ball coupling or
the trailer tow hitch.
G
WARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driv-
ing and endanger other road users. There is
a risk of accident and injury, possibly even
fatal injuries.
Install and secure the ball coupling as
described in the ball coupling manufactur-
er's installation instructions. Make sure that
the ball coupling is correctly installed and
secured before every journey. G
WARNING
When the vehicle/trailer combination begins
to lurch, you could lose control of it. The
vehicle/trailer combination could even roll-
over. There is a risk of an accident.
On no account should you attempt to
straighten up the vehicle/trailer combina-
tion by increasing the speed. Reduce vehicle
speed and do not countersteer. Apply the
brake as necessary.
You can attach carrier systems such as bicycle
racks or load-bearing implements on the ball
coupling. The maximum load-bearing capacity
of 165 lb (75 kg

) applies when using carrier
systems on the ball coupling.
Always observe the operating instructions pro-
vided by the manufacturers of the trailer cou-
pling and the ball coupling.
Couple and decouple the trailer carefully.
When backing up the towing vehicle, make
sure nobody is standing between the vehicle
and the trailer.
A trailer which is incorrectly coupled to the
towing vehicle could break away. A correctly
coupled trailer must be positioned horizontally
behind the towing vehicle. 168
Towing a trailer
Driving and parking

Ensure that the following weights are not
exceeded:
R the permissible noseweight
R the permissible trailer load
R the permissible rear axle load of the towing
vehicle
R the maximum permissible gross vehicle
weight of both the towing vehicle and the
trailer
R the maximum permissible gross weight of
vehicle/trailer combination
The applicable permissible values that may not
be exceeded can be found:
R in your vehicle documents
R on the type plates for the trailer tow hitch
R on the type plates for the trailer
R on the vehicle identification plate
(Y page
304)
Where the values differ, the lowest is valid.
You will find the values approved by the manu-
facturer on the vehicle identification plates
and those for the towing vehicle in the "Tech-
nical data" section (Y page 315).
Your vehicle behaves differently with a trailer
than without one.
The vehicle/trailer combination:
R is heavier
R is restricted in its acceleration and gradient-
climbing capability
R has an increased braking distance
R is more susceptible to strong crosswinds
R requires more sensitive steering
R has a larger turning radius
This may impair the handling characteristics.
When towing a trailer, always adjust your
speed to suit the road and weather conditions.
Drive carefully. Maintain a safe distance.
If you require any further explanation regard-
ing the information contained in the Operating
Instructions, please contact a Mercedes-Benz
Commercial Van Center.
General notes R
Observe the legally permitted maximum
speed for vehicle/trailer combinations in
the relevant country, state or Canadian
province. Before beginning the journey,
check the trailer's documents for the maxi-
mum permitted speed of your trailer. This reduces the risk of accidents.
R Install only an approved trailer coupling on
your vehicle. Only use a ball coupling for
your Metris trailer tow hitch if it has been
approved for your vehicle. More information
on the availability, mounting and installation
of the trailer electrics is available at any
qualified specialist workshop.
R The trailer coupling is one of the most
important vehicle parts with regard to road
safety. Observe the notes on operation, care
and maintenance of the trailer tow hitch
(see the manufacturer's operating instruc-
tions).
R The bumpers of your vehicle are not suitable
for installing detachable trailer couplings.
R Do not attach rented trailer tow hitches or
other detachable trailer tow hitches to the
bumper.
R Minimize the risk of damage to the ball cou-
pling. If you do not require the ball coupling,
remove it from the ball coupling recess.
You will find weight information under "Techni-
cal data"
(Y page 315).
The height of the ball neck changes according
to the load on the vehicle. If this is case, use a
trailer with a height-adjustable trailer drawbar.
Driving tips The maximum permissible speed for vehicle/
trailer combination depends on the type of
trailer. Before beginning the journey, check
the trailer's documents for the maximum per-
mitted speed of your trailer. Observe the
legally permitted maximum speed in the rele-
vant country, state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
to when driving without a trailer and it will con-
sume more fuel.
On long and steep downhill gradients, select a
lower gear.
i This also applies if cruise control is activa-
ted.
This enables you to utilize the engine's braking
effect and you do not need to brake so heavily
to keep the correct speed. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly. If you need to brake additionally, to Towing a trailer
169
Driving and parking Z