2020 LINCOLN MKZ Owners Manual

E-mail
Fax
Phone
Customer Relationship Center
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S. Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Global
Trade Services by emailing,
[email protected].
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership ’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673. ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by
their website:
www.helminc.com(Items in this catalog may be purchased by
credit card, check or money order.)
Obtaining a French Owner’
s Manual
French Owner’ s Manual can be obtained
from your authorized dealer or by contacting
Helm, Incorporated using the contact
information listed previously in this section.
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REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford
Motor Company.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer, or
Ford Motor Company.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www .safercar . gov ; or write
to:
Administrator 1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http:// www .safercar . gov .
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada. Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (Englis\
h)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-automobiles.html (\
French)
Website
1-800-333-0510
Phone
279
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Customer Assistance

Ford of Canada Contact Information
www.ford.ca
Website
1-800-565-3673
Phone
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FUSE SPECIFICATION CHART
Power Distribution Box
WARNING: Always disconnect the
battery before servicing high current fuses. WARNING:
To reduce risk of
electrical shock, always replace the cover
to the power distribution box before
reconnecting the battery or refilling fluid
reservoirs. The power distribution box is in the engine
compartment. It has high-current fuses that
protect your vehicle's main electrical systems
from overloads.
If you disconnect and reconnect the battery,
you need to reset some features.
See
Changing the 12V Battery (page 318).
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Protected Component
Fuse Rating
Fuse or Relay Number
Moonroof.
30A 1
1
Starter relay.
-
2
Rain sensor.
15A 2
3
Blower motor relay.
-
4
Power point 4 - Back of console.
20A 1
5
Water pump relay.
-
6
Powertrain control module - vehicle power 1.
20A 2
7
Powertrain control module power.
Powertrain control module - vehicle power 2.
20A 2
8
Emissions components.
Powertrain control module relay.
-
9
Power point 1 - driver front.
20A 1
10
Powertrain control module - vehicle power 4.
15A 3
11
Ignition coils.
Powertrain control module - vehicle power 3.
15A 3
12
Non-emissions components.
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Protected Component
Fuse Rating
Fuse or Relay Number
Vehicle power 5.
10A 2
13
Ignition coils.
Vehicle power 6.
10A 2
14
Ignition coils.
Run-start relay.
-
15
Power point 3 - rear.
20A 1
16
Power point 2 - front.
20A 1
17
Right hand side headlamp ballast.
20A 2
18
Run-start electronic power assist steering.
10A 2
19
Run-start lighting.
10A 2
20
Adaptive cruise control.
Run-start transmission control.
15A 2
21
Transmission oil pump start-stop.
Air conditioner clutch solenoid.
10A 2
22
Run-start: Blind spot information system, Rear view camera,
All-wheel drive (3.0L engine), Heads-up display, shifter.
15A 2
23
Voltage stability module.
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Protected Component
Fuse Rating
Fuse or Relay Number
Not used.
-
24
Run-start anti-lock brake system.
10A 3
25
Run-start powertrain control module.
10A 3
26
Not used.
-
27
Not used.
-
28
MAF (mass air flow).
5A 2
29
Not used.
-
30
Not used.
-
31
Electric fan #1 relay.
-
32
Air conditioner clutch relay.
-
33
Not used.
-
34
Not used.
-
35
Not used.
-
36
Not used.
-
37
Electric fan 2 relay.
-
38
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