2020 LINCOLN MKZ Owners Manual

Sources.................................................................423
Supported Media Players, Formats and
Metadata Information....................................435
USB Ports.............................................................435
Environment......................................................18
EPB See: Electric Parking Brake..............................194
Essential Towing Checks...........................258
Before Towing a Trailer.....................................259
Hitches..................................................................258
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................259
Safety Chains......................................................258
Trailer Brakes......................................................258
Trailer Lamps.......................................................258
When Towing a Trailer......................................259
Event Data Recording See: Data Recording.............................................10
Export Unique Options...................................17
Exterior Mirrors
................................................96
Auto-dimming Feature........................................98
Auto-Folding Mirrors............................................97
Blind Spot Information System..........................98
Fold-Away Exterior Mirrors.................................97
Heated Exterior Mirrors ......................................98
Lincoln Welcome Mat..........................................98
Memory Mirrors ....................................................98
Power Exterior Mirrors.........................................96 Signal Indicator Mirrors ......................................98
F
Fastening the Seatbelts................................37 Seatbelt Locking Modes.....................................38
Using Seatbelts During Pregnancy..................37
Flat Tire See: Changing a Road Wheel.........................
355
Floor Mats
......................................................264
Front Parking Aid.........................................205
Object Distance Indicator................................207
Front Passenger Sensing System..............48
Fuel and Refueling
........................................167
Fuel Consumption.........................................173
Advertised Capacity............................................173
Fuel Economy.......................................................173
Fuel Filler Funnel Location.........................168
Fuel Filter.........................................................318 2.0L Engines and 3.0L Engines with
FWD....................................................................318
3.0L Engines with AWD.....................................318
Fuel Quality.....................................................168 Choosing the Right Fuel....................................168
Fuel Shutoff
...................................................266
Fuses................................................................281
Fuse Specification Chart.............................281 Passenger Compartment Fuse Panel...........293 Power Distribution Box......................................281
G
Garage Door Opener
....................................151
Garage Door Opener See: Universal Garage Door Opener..............151
Gauges............................................................102 Engine Coolant Temperature Gauge.............103
Fuel Gauge...........................................................103
Information Display.............................................103
Gearbox See: Transmission................................................178
General Information on Radio Frequencies...................................................57
Intelligent Access..................................................57
General Maintenance Information
...........475
Multi-Point Inspection........................................478
Owner Checks and Services...........................477
Protecting Your Investment..............................
475
Why Maintain Your Vehicle?.............................475
Why Maintain Your Vehicle at Your Dealership?......................................................475
Getting Assistance Outside the U.S. and Canada
.........................................................276
Getting the Services You Need................272 Away From Home...............................................272
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Global Opening and Closing.......................96
Closing the Windows...........................................96
Opening the Windows.........................................96
H
Hazard Flashers...........................................266
Headlamp Adjusting See: Adjusting the Headlamps........................321
Headlamp Exit Delay.....................................89
Headrest See: Head Restraints...........................................141
Head Restraints..............................................141
Adjusting the Head Restraint...........................142
Tilting Head Restraints ......................................142
Heated Exterior Mirrors...............................138
Heated Rear Window...................................138
Heated Seats
..................................................148
Front Seats............................................................148
Rear Seats.............................................................149
Heated Steering Wheel.................................83
Heating See: Climate Control..........................................135
Hints on Controlling the Interior Climate...........................................................137
Defogging the Side Windows in Cold Weather.............................................................138
General Hints........................................................137 Quickly Cooling the Interior..............................138
Quickly Heating the Interior.............................138
Recommended Settings for Cooling..............138
Recommended Settings for Heating..............138
Hints on Driving With Anti-Lock Brakes............................................................194
Hood Lock See: Opening and Closing the Hood.............301
Horn....................................................................83
I
In California (U.S. Only)...............................273
Information Display Control
.........................83
Information Displays.....................................109 General Information............................................109
Information Messages
..................................115
Active Park.............................................................115
Adaptive Cruise Control.....................................116
Adaptive Headlamps...........................................117
AdvanceTrac ™.........................................................117
Airbag......................................................................117
Alarm.......................................................................118
Automatic Engine Shutdown.............................
118
AWD........................................................................\
.119
Battery and Charging System..........................120
Blind Spot Information and Cross Traffic Alert System................................................................121 Doors and Locks...................................................121
Driver Alert............................................................122
Fuel........................................................................\
.122
Hill Start Assist.....................................................123
Keys and Intelligent Access..............................123
Lane Keeping System........................................124
Maintenance.........................................................125
MyKey.....................................................................126
Park Aid..................................................................127
Park Brake.............................................................127
Power Steering....................................................128
Pre-Collision Assist.............................................129
Remote Start.........................................................129
Seats.......................................................................130
Starting System ...................................................130
Tire Pressure Monitoring System.....................131
Traction Control....................................................131
Transmission.........................................................132
Installing Child Restraints.............................23 Child Seats..............................................................23
Using Lap and Shoulder Belts...........................23
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................26
Using Tether Straps..............................................28
Instrument Cluster
........................................102
Instrument Lighting Dimmer........................89
Instrument Panel..............................................19
551
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Interior Lamps...................................................91
Front Interior Lamp................................................91
Rear Interior Lamps..............................................92
Interior Luggage Compartment Release
...........................................................75
Interior Mirror...................................................98
Auto-Dimming Mirror...........................................98
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................267 Connecting the Jumper Cables.....................268
Jump Starting......................................................269
Preparing Your Vehicle.....................................267
Removing the Jumper Cables........................269
K
Keyless Entry
....................................................73
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................73
Keyless Starting
..............................................161
Ignition Modes......................................................161
Keys and Remote Controls
...........................57 L
Lane Keeping System
.................................232
Switching the System On and Off..................233
Lighting Control
...............................................87
Flashing the Headlamp High Beam.................88
Headlamp High Beam.........................................88
Lighting
..............................................................87
General Information..............................................87
Lincoln Automotive Financial Services......14
Lincoln Protect
..............................................472
Lincoln Protect (CANADA ONLY)....................473
Lincoln Protect Extended Service Plans (U.S.
Only)..................................................................472
Load Carrying
.................................................251
Load Limit........................................................251 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................255
Vehicle Loading - with and without a Trailer
.................................................................251
Locking and Unlocking..................................67 Activating Intelligent Access.............................68
Autolock..................................................................70
Battery Saver...........................................................71
Illuminated Entry...................................................70
Illuminated Exit......................................................70 Locking and Unlocking the Doors with the
Key Blade...........................................................69
Luggage Compartment........................................71
Power Door Locks................................................67
Remote Control.....................................................67
Smart Unlocks for Intelligent Access Keys.....................................................................69
Lug Nuts See: Changing a Road Wheel.........................
355
M
Maintenance...................................................301 General Information............................................301
Memory Function..........................................146 Easy Entry and Exit Feature..............................
147
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob.......147
Saving a PreSet Position...................................146
Message Center See: Information Displays.................................109
Mirrors See: Windows and Mirrors.................................95
Mobile Communications Equipment..........16
Moonroof..........................................................99 Opening and Closing..........................................101
Type 1.....................................................................100
Type 2....................................................................100
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Motorcraft Parts - 2.0L.................................367
Motorcraft Parts - 3.0L................................369
MyKey – Troubleshooting............................65
MyKey™..............................................................62 Principle of Operation.........................................62
N
Navigation......................................................440 Changing the Format of the Map...................444
cityseeker.............................................................446
Michelin Travel Guide........................................447
Navigation Map Accuracy and Updates.......447
Route Guidance..................................................444
Setting a Destination.........................................442
SiriusXM Traffic and Travel Link......................447
Zoom......................................................................444
Normal Scheduled Maintenance
.............480
Intelligent Oil-Life Monitor™.............................480
Maintenance Intervals........................................481
O
Oil Change Indicator Reset.......................308
Oil Check See: Engine Oil Check......................................306
Opening and Closing the Hood
................301
Closing the Hood...............................................302 Opening the Hood..............................................301
Ordering Additional Owner's Literature......................................................278
Obtaining a French Owner’ s Manual.............278
Overhead Console
.......................................159
Overriding Automatic High Beam Control............................................................94
P
Parking Aids
..................................................203
Principle of Operation.......................................203
Passive Anti-Theft System............................77 SecuriLock...............................................................77
PATS See: Passive Anti-Theft System.........................77
Perchlorate........................................................14
Personal Safety System ™
..............................44
How Does the Personal Safety System
Work?...................................................................44
Phone
..............................................................438
Android Auto.......................................................440
Apple CarPlay......................................................440
Pairing Your Cell Phone for the First
Time...................................................................438
Text Messaging...................................................439
Using Your Cell Phone......................................439
Post-Crash Alert System.............................270 Power Decklid
...................................................71
Obstacle Detection...............................................72
Opening and Closing the Power Decklid.......72
Resetting the Power Decklid..............................
73
Power Door Locks See: Locking and Unlocking..............................67
Power Seats
....................................................142
Adjusting the Four-Way Lumbar
Support..............................................................144
Adjusting the Lumbar Support.........................144
Adjusting the Multi-Contour Front Seats With Active Motion ..................................................144
Power Windows
..............................................95
Accessory Delay...................................................96
Bounce-Back..........................................................95
One-Touch Down..................................................95
One-Touch Up.......................................................95
Window Lock.........................................................96
Pre-Collision Assist
......................................245
Adjusting the Pre-Collision Assist
Settings.............................................................247
Blocked Sensors.................................................247
Distance Indication and Alert..........................246
Using the Pre-Collision Assist System..........245
Protecting the Environment
..........................18
Puncture See: Changing a Road Wheel.........................
355
553
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

R
Rear Parking Aid...........................................203
Object Distance Indicator................................205
Rear Seat Armrest
.........................................159
Rear Seats.......................................................147
Rear View Camera........................................217
Using the Rear View Camera System............218
Rear View Camera See: Rear View Camera.....................................217
Recommended Towing Weights
...............257
Reduced Engine Performance..................262
Refueling..........................................................170 System Warnings.................................................172
Remote Control
...............................................57
Car Finder...............................................................60
Intelligent Access Key..........................................57
Remote Start..........................................................60
Replacing the Battery..........................................58
Sounding the Panic Alarm..................................60
Remote Start
...................................................139
Automatic Settings..............................................139
Heated and Cooled Features..........................139
Last Settings.........................................................139
Repairing Minor Paint Damage
..................331
Replacement Parts Recommendation........15 Collision Repairs....................................................15 Scheduled Maintenance and Mechanical
Repairs.................................................................15
Warranty on Replacement Parts........................15
Replacing a Lost Key or Remote Control.............................................................61
Reporting Safety Defects (Canada Only)..............................................................279
Reporting Safety Defects (U.S. Only).......279
Resuming the Set Speed...........................222
Roadside Assistance
...................................265
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................266
Vehicles sold in the United States: Getting Roadside Assistance....................................265
Vehicles Sold in the United States: Using Roadside Assistance....................................265
Roadside Emergencies...............................265
Running-In See: Breaking-In.................................................262
Running Out of Fuel
.....................................169
Adding Fuel From a Portable Fuel
Container..........................................................169
Filling a Portable Fuel Container.....................
169
S
Safety Canopy™................................................51
Safety Precautions........................................167 Satellite Radio
...............................................405
Satellite Radio Electronic Serial Number
(ESN)..................................................................406
Satellite Radio Reception Factors..................405
SiriusXM Satellite Radio Service....................406
Troubleshooting..................................................407
Scheduled Maintenance Record..............488
Scheduled Maintenance.............................475
Seatbelt Extensions
........................................43
Seatbelt Height Adjustment.........................39
Seatbelt Reminder
...........................................41
Belt-Minder™............................................................41
Seatbelts...........................................................36 Principle of Operation..........................................36
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation......................................40
Seats
.................................................................140
Security..............................................................77
Settings............................................................451 911 Assist................................................................451
Ambient Lighting................................................452
Audio......................................................................451
Automatic Updates.............................................451
Bluetooth...............................................................451
Charge Settings...................................................451
Clock.......................................................................451
Display....................................................................451
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Driver Assist..........................................................451
General..................................................................451
Lincoln Way...........................................................451
Message Center.................................................452
Mobile Apps..........................................................451
Multi Contour Seats...........................................452
Navigation.............................................................451
Personal Profiles.................................................452
Phone.....................................................................451
Seats......................................................................452
Sound.....................................................................451
Valet Mode...........................................................452
Vehicle....................................................................451
Voice Control........................................................451
Setting the Cruise Control Speed.............221 Changing the Set Speed...................................221
Side Airbags.....................................................50
Side Sensing System...................................207 Object Distance Indicator................................
208
Sitting in the Correct Position....................140
Snow Chains See: Using Snow Chains..................................349
Spare Wheel See: Changing a Road Wheel.........................
355
Special Notices
................................................15
New Vehicle Limited Warranty...........................15
On Board Diagnostics Data Link
Connector...........................................................16 Special Instructions...............................................15
Special Operating Conditions Scheduled Maintenance...............................................484
Exceptions............................................................487
Speed Control See: Cruise Control.............................................221
Stability Control
............................................200
Principle of Operation.......................................200
Starting a Gasoline Engine.........................162 Automatic Engine Shutdown............................163
Failure to Start......................................................163
Fast Restart...........................................................162
Guarding Against Exhaust Fumes...................
164
Important Ventilating Information...................164
Stopping the Engine When Your Vehicle is Moving...............................................................164
Stopping the Engine When Your Vehicle is Stationary..........................................................164
Starting and Stopping the Engine..............161 General Information.............................................161
Steering ...........................................................
244
Adaptive Learning..............................................244
Electric Power Steering....................................244
Steering Wheel
................................................80
Storage Compartments...............................159
Sunroof See: Moonroof.......................................................99
Sun Shades
......................................................99 Sun Visors
.........................................................99
Illuminated Vanity Mirror.....................................99
Supplementary Restraints System.............45 Principle of Operation..........................................45
Switching Automatic High Beam Control On and Off.....................................................93
Activating the Automatic High Beam Control................................................................93
Switching Cruise Control On and Off......221 Switching Cruise Control Off............................221
Switching Cruise Control On............................221
Symbols Glossary
..............................................7
SYNC™ 3.........................................................409
General Information...........................................409
SYNC™ 3 Troubleshooting..........................453 Additional Information and Assistance.........469
Apps.......................................................................463
Navigation............................................................462
Personal Profiles.................................................467
Phone....................................................................459
Resetting the System........................................469
USB and Bluetooth Audio................................455
Voice Recognition..............................................453
Wi-Fi Connectivity..............................................465
555
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

T
Technical Specifications
See: Capacities and Specifications...............365
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................274
Tire Care.........................................................335
Glossary of Tire Terminology..........................336
Information About Uniform Tire Quality
Grading.............................................................335
Information Contained on the Tire Sidewall............................................................337
Temperature A B C.............................................336
Traction AA A B C...............................................336
Treadwear............................................................335
Tire Pressure Monitoring System............350 Changing Tires With a Tire Pressure
Monitoring System..........................................351
Understanding Your Tire Pressure Monitoring System .............................................................352
Tires See: Wheels and Tires......................................335
Towing a Trailer............................................256 Load Placement..................................................256
Towing the Vehicle on Four Wheels
.......260
Emergency Towing............................................260
Recreational Towing..........................................260
Towing.............................................................256 Traction Control
.............................................199
Principle of Operation........................................199
Transmission Code Designation................371
Transmission...................................................178
Transporting the Vehicle
............................270
U
Under Hood Overview - 2.0L....................303
Under Hood Overview - 3.0L....................305
Universal Garage Door Opener
.................151
HomeLink Wireless Control System................151
USB Port
.........................................................408
Using Adaptive Cruise Control.................222 Automatic Cancellation....................................226
Blocked Sensor..................................................228
Canceling the Set Speed.................................226
Changing the Set Speed..................................225
Detection Issues.................................................226
Following a Vehicle............................................224
Following a Vehicle to a Complete
Stop...................................................................224
Hilly Condition Usage.......................................226
Overriding the Set Speed................................225
Park Brake Application.....................................226
Resuming the Set Speed.................................226
Setting the Adaptive Cruise Speed...............
223 Setting the Adaptive Cruise Speed When Your
Vehicle is Stationary......................................223
Setting the Gap Distance.................................
224
Switching Adaptive Cruise Control Off........226
Switching Adaptive Cruise Control On.........
223
Switching to Normal Cruise Control..............230
System Not Available........................................228
Using All-Wheel Drive..................................184 Driving In Special Conditions With All-Wheel
Drive (AWD)......................................................186
Operating AWD Vehicles With Spare or Mismatched Tires...........................................186
Using MyKey With Remote Start Systems..........................................................65
Using Snow Chains
......................................349
Using Stability Control.................................201
Using Summer Tires....................................349
Using Traction Control.................................199 Switching the System Off..................................199
System Indicator Lights and Messages.........199
Using a Switch.....................................................199
Using the Information Display Controls........199
Using Voice Recognition..............................411 Apps.......................................................................420
Automatic Blower Motor Speed
Reduction.........................................................422
Climate...................................................................415
Entertainment.......................................................413
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

General..................................................................412
Navigation.............................................................418
Phone.....................................................................416
SiriusXM Traffic and Travel Link.......................421
Voice Settings......................................................421
Utilizing the Mediation/Arbitration Program (Canada Only).............................................275
V
Vehicle Care..................................................324 General Information...........................................324
Vehicle Certification Label.........................370
Vehicle Identification Number...................370
Vehicle Storage
............................................332
Body.......................................................................332
Brakes....................................................................333
Cooling system...................................................333
Disconnecting Your 12 Volt Battery................333
Engine...................................................................332
Fuel system..........................................................333
General..................................................................332
Miscellaneous......................................................333
Removing Vehicle From Storage....................
333
Tires.......................................................................333
Ventilation See: Climate Control..........................................135 VIN
See: Vehicle Identification Number...............
370
Voice Control...................................................82
W
Warning Lamps and Indicators..................104 Adaptive Cruise Control Indicator..................104
Anti-Lock Brake System Warning Lamp........104
Auto Hold Active.................................................104
Auto Hold Unavailable.......................................104
Automatic Headlamp High Beam
Indicator............................................................104
Battery....................................................................104
Blind Spot Monitor..............................................105
Brake System Warning Lamp...........................105
Cruise Control Indicator....................................105
Direction Indicator..............................................105
Door Ajar...............................................................105
Electric Park Brake..............................................105
Engine Coolant Temperature Warning Lamp..................................................................105
Engine Oil..............................................................105
Fasten Seatbelt Warning Lamp.......................106
Front Airbag..........................................................106
Headlamp High Beam Indicator......................106
Heads Up Display...............................................106
Hood Ajar..............................................................106 Lane Keeping System Lamp.............................106
Low Fuel Level Warning Lamp.........................106
Low Tire Pressure Warning Lamp...................106
Low Washer Fluid Level Warning Lamp........106
Parking Lamps......................................................107
Powertrain Fault...................................................107
Service Engine Soon..........................................107
Stability Control....................................................107
Stability Control Off.............................................107
Trunk Ajar..............................................................107
Washer Fluid Check
......................................318
Washers See: Cleaning the Exterior...............................325
See: Wipers and Washers...................................
84
Waxing............................................................326
Welcome Lighting
............................................91
What Is 911 Assist............................................55
What Is Automatic High Beam Control............................................................93
What Is Cruise Control.................................221
Wheel Nuts See: Changing a Road Wheel.........................
355
Wheels and Tires
..........................................335
Technical Specifications...................................363
Wi-Fi Hotspot.................................................398
Windows and Mirrors.....................................95
Windshield Washers
......................................86
557
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index