2020 LINCOLN MKZ Owners Manual

WARNING: If the parking brake is
fully released, but the brake warning lamp
remains illuminated, the brakes may not
be working properly. Have your vehicle
checked as soon as possible.
Note: See your authorized dealer as soon
as possible if this procedure is used.
Note: For some markets this feature is
disabled.
Note: This feature will only function if your
12-volt battery has power. If vehicle battery
voltage is not sufficient, an external 12-volt
power source (for example, jumper cables,
battery charger or jump pack) may be
required to function the interlock override
switch.
Use the brake-shift interlock override to
move your transmission from the park
position in the event of an electrical
malfunction. If your vehicle has a dead
battery, an external power source will be
required. 1. Apply the parking brake and turn your
ignition off before performing this
procedure. 2. Locate your brake-shift interlock access
slot. The slot is located near the center
console. The access slot does not have
a label. Note:
Make sure that you correctly identify
the access hole as not to damage the media
hub.
3. Using a tool, press and hold the brake shift interlock switch. The shift buttons
on the instrument panel will flash when
your vehicle is in override mode.
4. With the override switch still held, press the neutral button (N) to shift from park.
5. Release the override button.
6. Your vehicle will remain in Stay in Neutral
mode for wrecker towing purposes or
can be shifted to the desired gear and
driven (if possible).
7. Release the parking brake.
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Automatic Transmission Adaptive
Learning
This feature increases durability and provides
consistent shift feel over the life of your
vehicle. A new vehicle or transmission may
have firm or soft shifts. This operation will
not affect function or durability of your
transmission and is normal. Over time, the
adaptive learning process will fully update
transmission operation. Additionally, the
strategy must be relearned whenever the
battery is disconnected or a new battery is
installed.
If Your Vehicle Gets Stuck In Mud or
Snow
Note:
Do not rock your vehicle if your engine
is not at normal operating temperature or
damage to your transmission may occur.
Note: Do not rock your vehicle for more than
a minute or damage to your transmission
and tires may occur, or your engine may
overheat. Note:
If your vehicle is equipped with
AdvanceTrac with Roll Stability Control, it
may be beneficial to disengage the
AdvanceTrac with Roll Stability Control
system while attempting to rock the vehicle.
If your vehicle gets stuck in mud or snow,
you can help rock your vehicle out by shifting
between forward and reverse gears,
stopping between shifts in a steady pattern.
Press lightly on the accelerator in each gear.
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USING ALL-WHEEL DRIVE
All-Wheel Drive (AWD) uses all four wheels
to power the vehicle. This increases traction,
enabling you to drive over terrain and road
conditions that a conventional two-wheel
drive vehicle cannot. The AWD system is
active all the time and requires no input from
the operator.
Note:
Your vehicle may be equipped with
Dynamic Torque Vectoring. This feature uses
all four wheels to power the vehicle and
independently controls the torque to each
rear wheel. In addition, the system has the
ability to over speed the outside rear wheel
in a turn. This increases traction and
handling performance, allowing the vehicle
to travel through road conditions and have
path following capability superior to
conventional two-wheel drive and AWD
vehicles. The Dynamic Torque Vectoring
system is active all the time and requires no
input from the operator. Note:
Your AWD vehicle is not intended for
off-road use. The AWD feature gives your
vehicle some limited off-road capabilities in
which driving surfaces are relatively level,
obstruction-free and otherwise similar to
normal on-road driving conditions. Operating
your vehicle under other than those
conditions could subject the vehicle to
excessive stress which might result in
damage which is not covered under your
warranty.
Note: When an AWD system fault is present,
the warning AWD Malfunction Service
Required displays in the information display.
The AWD system is not functioning correctly
and defaulted to front-wheel drive. When
this warning displays, have your vehicle
serviced at an authorized dealer. Note:
The
AWD OFF message may also
appear in the information display if the AWD
system overheats and defaults to front-wheel
drive. This may occur if the vehicle is
operated in extreme conditions with
excessive wheel slip, such as deep sand.
To resume normal AWD function as soon as
possible, stop the vehicle in a safe location
and stop the engine for at least 10 minutes.
After the engine has been restarted and the
AWD system has adequately cooled, the
AWD OFF
message will turn off and normal
AWD function returns. If the engine is not
stopped, the
AWD OFF message turns off
when the system cools and normal AWD
function returns.
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(If Equipped)

All-Wheel Drive Messages
Action / Description
AWD Messages
Displays when the system automatically disables to protect itself. This
may be caused by operating the vehicle with the compact tire installed,
if the system is overheating or if there is an issue with another vehicl\
e
system preventing AWD operation. The system resumes normal
operation and clears this message after cycling the ignition on and
off and driving a short distance with the road tire re-installed, after
the system is allowed to cool or after the other vehicle system issues
are resolved.
AWD OFF
Displays in conjunction with the powertrain malfunction or reduced
power light when the system is not operating properly. If the message
stays on or continues to come on, contact your authorized dealer as
soon as possible.
AWD Malfunction Service Required
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Operating AWD Vehicles With Spare
or Mismatched Tires
WARNING: Only use replacement
tires and wheels that are the same size,
load index, speed rating and type (such as
P-metric versus LT-metric or all-season
versus all-terrain) as those originally
provided by Ford. The recommended tire
and wheel size may be found on either the
Safety Compliance Certification Label
(affixed to either the door hinge pillar,
door-latch post, or the door edge that
meets the door-latch post, next to the
driver’ s seating position), or the Tire Label
which is located on the B-Pillar or edge of
the driver’ s door. If this information is not
found on these labels, then you should
contact your authorized dealer as soon as
possible. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death. A spare tire of a different size other than the
tire provided should never be used. The
AWD system may disable automatically and
enter front-wheel drive only mode to protect
driveline components if a non-full sized tire
is installed. This condition may display an
AWD OFF
message in the information
display. If there is an AWD OFF message in
the information display from using a non-full
sized spare tire, this indicator should turn off
after reinstalling the repaired or replaced
normal road tire and cycling the ignition off
and on. It is recommended to reinstall the
repaired or replaced road tire as soon as
possible.
Major dissimilar tire sizes between the front
and rear axles (for example, 17 inch low
profile tires on the front axle and 22 inch high
profile tires on the rear axle) could cause the
AWD system to stop functioning and default
to front-wheel drive or damage the AWD
system. However, the AWD system is
capable of tolerating any combination of new
and worn tires of the same original tire size.
For example, using 3 worn tread tires and 1
new tread tire all of the same original tire
size, can be tolerated by the AWD system. Driving In Special Conditions With All-
Wheel Drive (AWD)
AWD vehicles are equipped for driving on
sand, snow, mud and rough roads and have
operating characteristics that are somewhat
different from conventional vehicles, both on
and off the highway.
When driving at slow speeds in deep sand
under high outside temperatures, use a low
gear when possible. Lower gear operation
will maximize the engine and transmission
cooling capability.
Under severe operating conditions, the A/C
may cycle on and off to protect overheating
of the engine.
Basic operating principles in special
conditions
•
Drive slower in strong crosswinds which
can affect the normal steering
characteristics of your vehicle.
• Be extremely careful when driving on
pavement made slippery by loose sand,
water, gravel, snow or ice.
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(If Equipped)

If Your Vehicle Goes Off the Edge of the
Pavement
•
If your vehicle goes off the edge of the
pavement, slow down, but avoid severe
brake application, ease the vehicle back
onto the pavement only after reducing
your speed. Do not turn the steering
wheel too sharply while returning to the
road surface.
• It may be safer to stay on the apron or
shoulder of the road and slow down
gradually before returning to the
pavement. You may lose control if you
do not slow down or if you turn the
steering wheel too sharply or abruptly.
• It often may be less risky to strike small
objects, such as highway reflectors, with
minor damage to your vehicle rather than
attempt a sudden return to the pavement
which could cause the vehicle to slide
sideways out of control or rollover.
Remember, your safety and the safety of
others should be your primary concern. If Your Vehicle Gets Stuck WARNING: Always set the parking
brake fully and make sure you shift the
gearshift lever to park (P). Switch the
ignition off and remove the key whenever
you leave your vehicle. WARNING:
If the parking brake is
fully released, but the brake warning lamp
remains illuminated, the brakes may not
be working properly. Have your vehicle
checked as soon as possible. WARNING:
Do not spin the wheels
at over 34 mph (55 km/h). The tires may
fail and injure a passenger or bystander.
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a few minutes or damage to the transmission
and tires may occur or the engine may
overheat. If your vehicle gets stuck in mud or snow it
may be rocked out by shifting between
forward and reverse gears, stopping
between shifts, in a steady pattern. Press
lightly on the accelerator in each gear.
If your vehicle is equipped with
AdvanceTrac® with Roll Stability Control™, it
may be beneficial to disengage the
AdvanceTrac® with Roll Stability Control™
system while attempting to rock the vehicle.
Emergency Maneuvers
•
In an unavoidable emergency situation
where a sudden sharp turn must be
made, remember to avoid "over-driving"
your vehicle (that is, turn the steering
wheel only as rapidly and as far as
required to avoid the emergency).
Excessive steering will result in less
vehicle control, not more. Additionally,
smooth variations of the accelerator
and/or brake pedal pressure should be
utilized if changes in vehicle speed are
called for. Avoid abrupt steering,
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(If Equipped)

acceleration or braking which could result
in an increased risk of loss of vehicle
control, vehicle rollover and/or personal
injury. Use all available road surface to
return the vehicle to a safe direction of
travel.
• In the event of an emergency stop, avoid
skidding the tires and do not attempt any
sharp steering wheel movements.
• If the vehicle goes from one type of
surface to another (that is, from concrete
to gravel) there will be a change in the
way the vehicle responds to a maneuver
(steering, acceleration or braking). Again,
avoid these abrupt inputs.
Sand
Most of the time traction control improves
tire traction by managing wheel slip through
Brake, Engine, and AWD calibrations.
However, during low speed driving, disabling
traction control in deep sand can help keep
the wheels moving to maintain vehicle
momentum. When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly and
avoid spinning the wheels.
Do not drive your vehicle in deep sand for
an extended period of time. This could cause
the AWD system to overheat and default to
front-wheel drive. If this occurs, an AWD OFF
message displays in the information display.
To resume normal AWD function as soon as
possible, stop the vehicle in a safe location
and stop the engine for at least 10 minutes.
After the engine has been restarted and the
AWD system has adequately cooled, the
AWD OFF message turns off and normal
AWD function returns. In the event the
engine is not stopped, the
AWD OFF
message turns off when the system cools
and normal AWD function returns.
When driving at slow speeds in deep sand
under high outside temperatures, use L (Low)
gear when possible. L (Low) gear operation
will maximize the engine and transmission
cooling capability. Under severe operating conditions, the A/C
may cycle on and off to protect overheating
of the engine.
Avoid excessive speed because vehicle
momentum can work against you and cause
the vehicle to become stuck to the point that
assistance may be required from another
vehicle. Remember, you may be able to back
out the way you came if you proceed with
caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability may be
limited.
When driving through water, determine the
depth; avoid water higher than the bottom
of the wheel rims (for cars) or the bottom of
the hubs (for trucks) (if possible) and proceed
slowly. If the ignition system gets wet, the
vehicle may stall.
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(If Equipped)

Once through water, always try the brakes.
Wet brakes do not stop the vehicle as
effectively as dry brakes. Drying can be
improved by moving your vehicle slowly
while applying light pressure on the brake
pedal.
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even AWD vehicles can lose traction
in slick mud. As when you are driving over
sand, apply the accelerator slowly and avoid
spinning your wheels. If the vehicle does
slide, steer in the direction of the slide until
you regain control of the vehicle.
After driving through mud, clean off residue
stuck to rotating driveshafts and tires. Excess
mud stuck on tires and rotating driveshafts
causes an imbalance that could damage
drive components.
Note:
Driving through deep water may
damage the transmission.
If the front or rear axle is submerged in water,
have the power transfer unit (PTU) or rear
axle serviced by an authorized dealer. Driving on Hilly or Sloping Terrain
Note:
Avoid driving crosswise or turning on
steep slopes or hills. A danger lies in losing
traction, slipping sideways and possibly
rolling over. Whenever driving on a hill,
determine beforehand the route you will use.
Do not drive over the crest of a hill without
seeing what conditions are on the other side.
Do not drive in reverse over a hill without
the aid of an observer.
Although natural obstacles may make it
necessary to travel diagonally up or down a
hill or steep incline, you should always try to
drive straight up or straight down.
When climbing a steep slope or hill, start in
a lower gear rather than downshifting to a
lower gear from a higher gear once the
ascent has started. This reduces strain on
the engine and the possibility of stalling.
If you do stall out, do not try to turnaround
because you might roll over. It is better to
back down to a safe location. Apply just enough power to the wheels to
climb the hill. Too much power will cause the
tires to slip, spin or lose traction, resulting in
loss of vehicle control.
Descend a hill in the same gear you would
use to climb up the hill to avoid excessive
brake application and brake overheating. Do
not descend in neutral; instead, disengage
overdrive or manually shift to a lower gear.
When descending a steep hill, avoid sudden
hard braking as you could lose control. The
front wheels have to be turning in order to
steer the vehicle.
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