2020 LINCOLN MKZ audio

MyKey – Troubleshooting
...........................65
Doors and Locks
Locking and Unlocking .................................
67
Power Decklid ..................................................
71
Keyless Entry ...................................................
73
Interior Luggage Compartment Release ........................................................................\
.
75
Security
Passive Anti-Theft System ...........................
77
Anti-Theft Alarm .............................................
78
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .........................................................
80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering Column
........................................................................\
80
Audio Control .................................................
82
Voice Control ..................................................
82
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go ..........
82Cruise Control - Vehicles With: Cruise
Control .........................................................
83
Information Display Control ........................
83
Heated Steering Wheel ...............................
83
Horn ..................................................................
83
Wipers and Washers
Windshield Wipers ........................................
84
Autowipers ......................................................
85
Windshield Washers .....................................
86
Lighting
General Information ......................................
87
Lighting Control ..............................................
87
Autolamps .......................................................
88
Instrument Lighting Dimmer .......................
89
Headlamp Exit Delay ....................................
89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) ..............
89
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
........................................................................\
89
Adaptive Headlamps ....................................
90
Direction Indicators .......................................
90Welcome Lighting
...........................................
91
Interior Lamps ..................................................
91
Ambient Lighting ...........................................
92
Automatic High Beam Control
What Is Automatic High Beam Control ........................................................................\
.
93
Switching Automatic High Beam Control On and Off ...................................................
93
Automatic High Beam Control Indicators ........................................................................\
.
94
Overriding Automatic High Beam Control ........................................................................\
.
94
Windows and Mirrors
Power Windows .............................................
95
Global Opening and Closing ......................
96
Exterior Mirrors ...............................................
96
Interior Mirror ..................................................
98
Sun Visors .......................................................
99
Sun Shades .....................................................
99
Moonroof .........................................................
99
2
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

Connected Vehicle
Connected Vehicle Requirements
..........395
Connected Vehicle Limitations ................
395
Connecting the Vehicle to a Mobile Network .....................................................
395
Connecting the Vehicle to a Wi-Fi Network ......................................................................
395
Connected Vehicle – Troubleshooting ......................................................................
396
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot ...........................
398
Changing the Wi-Fi Hotspot Name or Password ...................................................
398
Audio System
General Information ...................................
400
Audio Unit ......................................................
401
Digital Radio .................................................
402
Satellite Radio ..............................................
405
USB Port ........................................................
408
SYNC™ 3
General Information ...................................
409Using Voice Recognition
.............................
411
Entertainment ...............................................
423
Climate ...........................................................
435
Phone .............................................................
438
Navigation .....................................................
440
Apps ................................................................
448
Settings ...........................................................
451
SYNC™ 3 Troubleshooting .........................
453
Accessories
Accessories ..................................................
470
Lincoln Protect
Lincoln Protect .............................................
472
Scheduled Maintenance
General Maintenance Information ..........
475
Normal Scheduled Maintenance ............
480
Special Operating Conditions Scheduled Maintenance ............................................
484
Scheduled Maintenance Record .............
488Appendices
Electromagnetic Compatibility
................
508
End User License Agreement ...................
513
Declaration of Conformity .........................
543
Declaration of Conformity - Vehicles With: SYNC 3 ......................................................
544
6
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

Direction indicators. See Direction Indicators (page 90).
A
Instrument cluster.
See Gauges (page 102). See Warning Lamps and Indicators (page 104).
B
Wiper lever.
See Wipers and Washers (page 84).
C
Information and entertainment display.
D
Audio unit.
See Audio Unit (page 401).
E
Hazard warning flasher switch.
See Hazard Flashers (page 266).
F
Parking aid switch.
See Parking Aids (page 203).
G
Heated rear window switch.
See Heated Rear Window (page 138).
H
Climate controls.
See Climate Control (page 135).
I
Start button.
See Keyless Starting (page 161).
J
Entertainment, navigation and phone.
K
Voice control.
See Voice Control (page 82).
L
Horn.M
Steering wheel adjustment.
See Adjusting the Steering Wheel (page 80).
N
Cruise control switches.
See What Is Cruise Control (page 221).
O
Information display controls.
See Information Displays (page 109).
P
Parking brake.
See Electric Parking Brake (page 194).
Q
Lighting control.
See Lighting Control (page 87). Instrument lighting dimmer. See Instrument Lighting Dimmer (page 89).
R
20
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing At a Glance

PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. You can program the
restrictions to all keys except one. Any keys
that you did not program are administrator
keys or admin keys.
You can use admin keys to:
•
Create a MyKey with certain vehicle
restrictions.
• Program certain MyKey settings.
• Clear all MyKey restrictions.
After you program a MyKey, you can view
the following information through the
information display:
• The total number of admin keys and
MyKeys for your vehicle.
• The total distance a MyKey driver
traveled with your vehicle.
Note: Every MyKey receives the same
restrictions and settings. You cannot
program them individually. Note:
For vehicles equipped with a
push-button start switch: When both a MyKey
and an admin key are present when you
start your vehicle, the system recognizes the
admin key only.
Standard Settings
Not every vehicle includes the features listed
below. If your vehicle has this equipment,
then you cannot change the following
settings when using a MyKey:
• Seatbelt reminder or Belt-Minder™. MyKey
mutes the audio system until drivers, and
in some instances, passengers, fasten
their seatbelts. Note: If your vehicle
includes an AM/FM radio or a very basic
audio system, then the radio may not
mute.
• Earlier low-fuel warning. The low-fuel
warning activates earlier for MyKey
drivers, giving them more time to refuel. •
Certain driver alerts, stability systems or
parking aids turn on automatically when
you use the MyKey system. For example,
Blind Spot Information System (BLIS),
cross traffic alert, lane departure warning
or forward collision warning. Note: MyKey
drivers may be able to turn the lane
departure warning feature off, but this
feature turns back on automatically with
every new key cycle.
• Restricted touchscreen operation in some
markets. For example, MyKey may
prevent manual navigation destination
input while the vehicle is in any gear
other than park (P) or when the vehicle
reaches a certain rate of speed.
• Satellite radio adult content restrictions,
if this feature is available in your market.
Optional Settings
You can configure certain vehicle feature
settings when you first create a MyKey. You
can also change the settings afterward with
an admin key.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MyKey™

Note:
Not every feature applies to every
vehicle in every market. When they are
available for your vehicle, then they appear
in your information display, providing choices
to switch them on or off, or to select a more
specific setting.
• Various vehicle speed limits so the
MyKey driver cannot exceed certain
speeds. The information display shows
warnings followed by an audible tone
when the MyKey driver reaches the set
speed. You cannot override the set
speed by fully depressing the accelerator
pedal. WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a safe
speed considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury. •
Various vehicle speed reminders so
MyKey drivers know when their vehicle
speed approaches the limits. Warnings
appear in your information display and a
tone sounds when the MyKey drivers
exceed the set vehicle speed.
• The audio system's maximum volume
limits to 45% so MyKey drivers can
concentrate on the road. A message
appears in the information display when
MyKey drivers attempt to exceed the
limited volume. MyKey also disables the
automatic volume control.
Note: If your
vehicle includes an AM/FM radio or a
very basic audio system, then the radio
may not limit.
• Always on setting. This setting forces
certain features to remain on and active
for MyKey drivers. For example, E911 or
emergency assistance and the do not
disturb features stay on even if a MyKey
driver uses the feature's control to switch
it off. When selected, you will not be able
to turn off Advance Trac or traction
control (if your vehicle has this feature). CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle is equipped
with a push-button start, place the remote
control into the backup slot. See Starting
a Gasoline Engine
(page 162).
2. Switch the ignition on.
3. Access the main menu in the information
display and then scroll through the
menus to change the settings of your
MyKey. From the MyKey menu select the
option Create MyKey.
See Information
Displays (page 109).
4. When prompted, hold the OK button until
you see a message informing you to label
this key as a MyKey. The programmed
restrictions apply when you key off, open
and close the driver door and restart your
vehicle with the programmed key or
transmitter.
MyKey is successfully created. Make sure
you label it so you can distinguish it from the
admin keys.
63
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MyKey™

AUDIO CONTROL
You can operate the following
functions with the control:
Press - to decrease volume level.
Press
+ to increase volume level. Press to silence the current media
Press to access phone mode or to
answer a phone call.
Press to end a phone call. Press to access the previous media
selection.
Press to access the next media
selection.
VOICE CONTROL
The controls are on the steering wheel. Press and release to activate voice
recognition.
CRUISE CONTROL - VEHICLES
WITH: ADAPTIVE CRUISE
CONTROL WITH STOP AND GO See
Using Adaptive Cruise Control (page
222).
82
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Steering WheelE287852 E265304 E265043 E265040 E265045 E265044 E142599 E222823

MyKey
Action
Message
Displayed during key programming when MyKey cannot be programmed.
MyKey not Created
Displays when MyKey is active.
MyKey Active Drive Safely
Displays when starting the vehicle and MyKey is in use and the MyKey speed limit is on.
Speed Limited to XX MPH/km/h
Displays when a MyKey is in use and the MyKey speed limit is on and the vehicle speed isapproaching 80 mph (130 km/h).
Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit is reached.
Vehicle at Top Speed of MyKey Setting
Displays when MyKey is active.
Check Speed Drive Safely
Displays when a MyKey is in use and seatbelt reminder is activated.
Buckle Up to Unmute Audio
Displays when a MyKey is in use and AdvanceTrac is activated.
AdvanceTrac On - MyKey Setting
Displays when a MyKey is in use and Traction control is activated.
Traction Control On - MyKey Setting
Displays when a MyKey is in use and park aid is activated.
MyKey Park Aid Cannot be Deactivated
Displayed when the lane keeping aid is on per MyKey settings.
Lane Keeping Alert On MyKey Setting
126
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays

Cup holders.
A
Storage compartment with optional
audio controls.
B
160
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Storage CompartmentsE298216