Instrument Cluster
Gauges
...........................................................102
Warning Lamps and Indicators .................
104
Audible Warnings and Indicators .............
107
Information Displays
General Information ....................................
109
Information Messages .................................
115
Climate Control
Automatic Climate Control ........................
135
Hints on Controlling the Interior Climate .......................................................................
137
Heated Rear Window ..................................
138
Heated Exterior Mirrors ..............................
138
Cabin Air Filter ..............................................
139
Remote Start ..................................................
139
Seats
Sitting in the Correct Position ...................
140
Head Restraints .............................................
141
Power Seats ...................................................
142
Memory Function .........................................
146Rear Seats
......................................................
147
Heated Seats .................................................
148
Climate Controlled Seats ...........................
149
Garage Door Opener
Universal Garage Door Opener ................
151
Auxiliary Power Points
Auxiliary Power Points ................................
157
Storage Compartments
Center Console ............................................
159
Overhead Console ......................................
159
Rear Seat Armrest ........................................
159
Starting and Stopping the Engine
General Information ......................................
161
Keyless Starting .............................................
161
Starting a Gasoline Engine ........................
162
Engine Block Heater ...................................
165Fuel and Refueling
Safety Precautions
.......................................
167
Fuel Quality ....................................................
168
Fuel Filler Funnel Location ........................
168
Running Out of Fuel ....................................
169
Refueling .........................................................
170
Fuel Consumption ........................................
173
Engine Emission Control
Emission Law .................................................
174
Catalytic Converter ......................................
175
Transmission
Automatic Transmission ..............................
178
All-Wheel Drive
Using All-Wheel Drive .................................
184
Brakes
General Information .....................................
193
Hints on Driving With Anti-Lock Brakes .......................................................................
194
Electric Parking Brake .................................
194
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents
Getting Assistance Outside the U.S. and
Canada ......................................................276
Ordering Additional Owner's Literature ......................................................................
278
Reporting Safety Defects (U.S. Only) ......
279
Reporting Safety Defects (Canada Only) ......................................................................
279
Fuses
Fuse Specification Chart ............................
281
Changing a Fuse .........................................
298
Maintenance
General Information ....................................
301
Opening and Closing the Hood ...............
301
Under Hood Overview - 2.0L ...................
303
Under Hood Overview - 3.0L ...................
305
Engine Oil Dipstick - 2.0L .........................
306
Engine Oil Dipstick - 3.0L ..........................
306
Engine Oil Check ........................................
306
Oil Change Indicator Reset ......................
308
Engine Coolant Check ...............................
308
Automatic Transmission Fluid Check ......
313
Brake Fluid Check ........................................
317Washer Fluid Check
....................................
318
Fuel Filter ........................................................
318
Changing the 12V Battery ..........................
318
Checking the Wiper Blades .....................
320
Changing the Wiper Blades .....................
320
Adjusting the Headlamps ..........................
321
Changing a Bulb ..........................................
322
Changing the Engine Air Filter ................
322
Vehicle Care
General Information ....................................
324
Cleaning Products .......................................
324
Cleaning the Exterior .................................
325
Waxing ...........................................................
326
Cleaning the Engine ...................................
327
Cleaning the Windows and Wiper Blades ......................................................................
327
Cleaning the Interior ...................................
328
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
330
Cleaning Leather Seats ..............................
331
Repairing Minor Paint Damage .................
331
Cleaning the Wheels ...................................
331Vehicle Storage
...........................................
332
Body Styling Kits ..........................................
334
Wheels and Tires
Tire Care ........................................................
335
Using Summer Tires ...................................
349
Using Snow Chains .....................................
349
Tire Pressure Monitoring System ...........
350
Changing a Road Wheel ...........................
355
Technical Specifications ............................
363
Capacities and Specifications
Engine Specifications - 2.0L .....................
365
Engine Specifications - 3.0L .....................
366
Motorcraft Parts - 2.0L ................................
367
Motorcraft Parts - 3.0L ...............................
369
Vehicle Identification Number .................
370
Vehicle Certification Label ........................
370
Transmission Code Designation ...............
371
Capacities and Specifications - 2.0L ......
372
Capacities and Specifications - 3.0L ......
382
Bulb Specification Chart ............................
392
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents
WARNING: You risk death or serious
injury to yourself and others if you do not
follow the instruction highlighted by the
warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. WARNING: NEVER use a rearward
facing child restraint on a seat protected
by an ACTIVE AIRBAG in front of it, DEATH
or SERIOUS INJURY to the CHILD can
occur.
On Board Diagnostics Data Link
Connector WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector. Your vehicle has an OBD Data Link
Connector (DLC) that is used in conjunction
with a diagnostic scan tool for vehicle
diagnostics, repairs and reprogramming
services. Installing an aftermarket device that
uses the DLC during normal driving for
purposes such as remote insurance company
monitoring, transmission of vehicle data to
other devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to vehicle
systems. We do not recommend or endorse
the use of aftermarket plug-in devices unless
approved by Ford. The vehicle Warranty will
not cover damage caused by an aftermarket
plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Using mobile communications equipment is
becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others ’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in emergency
situations. Safety must be paramount when
16
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Introduction
Deactivating and Activating the Belt-Minder
Feature
WARNING: While the system allows
you to deactivate it, this system is designed
to improve your chances of being safely
belted and surviving an accident. We
recommend you leave the system
activated for yourself and others who may
use the vehicle.
Note: The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
• The parking brake is set.
• The transmission is in park (P) or neutral
(N). •
The ignition is off.
• The driver and front passenger safety
belts are unbuckled.
1. Switch the ignition on. Do not start the vehicle.
2. Wait until the safety belt warning light turns off (about one minute). After Step
2, wait an additional 5 seconds before
proceeding with Step 3. Once you start
Step 3, you must complete the procedure
within 30 seconds.
3. For the seating position you are switching
off, buckle then unbuckle the safety belt
three times at a moderate speed, ending
in the unbuckled state. After Step 3, the
safety belt warning light turns on.
4. While the safety belt warning light is on, buckle and then unbuckle the safety belt.
After Step 4, the safety belt warning light
flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off. CHILD RESTRAINT AND SEATBELT
MAINTENANCE
Inspect the vehicle seatbelts and child
restraint systems periodically to make sure
they work properly and are not damaged.
Inspect the vehicle seatbelts to make sure
there are no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped), shoulder
belt height adjusters (if equipped), shoulder
belt guide on seatback (if equipped), rear
inflatable seatbelts (if equipped), child
restraint LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Seatbelts
5. Reinstall the battery cover and the key
blade.
Car Finder Press the button twice within three
seconds. A tone sounds and the
direction indicators flash. We
recommend you use this method to locate
your vehicle, rather than using the panic
alarm.
Sounding the Panic Alarm
Note: The panic alarm only operates when
the ignition is off. Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off. Remote Start WARNING: To avoid exhaust fumes,
do not use remote start if your vehicle is
parked indoors or in areas that are not well
ventilated.
Note: Do not use remote start if your fuel
level is low. The remote start button is on the
transmitter.
This feature allows you to start your vehicle
from the outside. The transmitter has an
extended operating range.
You can configure your automatic climate
control to operate when you remote start
your vehicle.
See Climate Control (page
135).
Many states and provinces have restrictions
for the use of remote start. Check your local
and state or provincial laws for specific
requirements regarding remote start
systems. The remote start system does not work if any
of the following occur:
•
The ignition is on.
• The anti-theft alarm triggers.
• You switch the feature off in the
information display.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
Remote Control Feedback (If Equipped)
An LED on the remote control provides status
feedback of remote start or stop commands. Status
LED
Remote startsuccessful
Solid green
Remote stopsuccessful
Solid red
Request failed or
status not received
Blinking red
Status incomplete
Blinking green
60
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Keys and Remote ControlsE138623 E138624 E138625
With your intelligent access key within 3 ft
(1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
second to lock, being careful to not touch
the unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle to
confirm locking occurred without
inadvertently unlocking. Locking and Unlocking the Doors with
the Key Blade If the central locking function does not
operate, lock the doors individually using the
key in the position shown.
On the driver side, turn the key clockwise to
lock. On the passenger side, turn the key
counterclockwise to lock.Smart Unlocks for Intelligent Access
Keys
This feature helps to prevent you from
locking your intelligent access key inside
your vehicle's passenger compartment or
rear cargo area.
When you electronically lock your vehicle
with any door open, the transmission is in
park (P) and the ignition is off, the system
searches for an intelligent access key inside
your vehicle after you close the last door. If
the system finds a key, all of the doors
immediately unlock and a tone sounds,
indicating a key is inside.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle.
To do this, lock your vehicle after you have
closed all the doors by:
•
Using the keyless entry keypad.
• Pressing the lock button on another
intelligent access key.
• Touching the locking area on the front of
the door handle with another intelligent
access key in your hand.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Doors and LocksE112203
When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if:
•
The ignition is on.
• The ignition is off and the transmission
is not in park (P).
Autolock (If Equipped)
Autolock locks all the doors when:
• All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle reaches a speed greater
than
12 mph (20 km/h).
Autolock repeats when:
• You open then close any door while the
ignition is on and your vehicle speed is
9 mph (15 km/h)
or lower.
• Your vehicle reaches a speed greater
than
12 mph (20 km/h). Autounlock
Autounlock unlocks all the doors when:
•
The ignition is on, all the doors are
closed, and your vehicle has been
moving at a speed greater than
12 mph
(20 km/h).
• Your vehicle comes to a stop and you
switch the ignition off or to the accessory
position.
• You open the driver door within 10
minutes of switching the ignition off or to
accessory.
Note: The doors will not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Enabling or Disabling Autounlock
You can enable or disable the autounlock
feature in the information display or an
authorized dealer can do it for you.
See
General Information (page 109). Illuminated Entry
The interior lamps and some exterior lamps
illuminate when you unlock the doors with
the remote control.
The illuminated entry system turns off the
lights if:
•
The ignition is on.
• You press the remote control lock button.
• After 25 seconds of illumination.
The lights do not turn off if:
• You turn them on with the lamp control.
• Any door is open.
Illuminated Exit
The interior lamps and some exterior lamps
illuminate when all doors are closed and you
switch the ignition off.
The lamps turn off when all the doors remain
closed and:
• 25 seconds have elapsed.
• You press the push button ignition
switch.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Doors and Locks
Opening and Closing the Power
Decklid
Note:
You can reverse the decklid
movement. Press the instrument panel or
decklid button again, or press the remote
control button twice.
Note: Do not push or pull on the power
decklid while it is under operation, as this
may cause damage to your vehicle.
The decklid will only operate with the
transmission in park (P).
If the decklid reverses or starts to close after
an open request, you will hear a fast
continuous chime. This indicates excessive
load on the decklid or a possible gas strut
failure. If the decklid continues to close after
opening, have the system checked by an
authorized dealer.
From Inside Your Vehicle Press the button on the instrument
panel. With the Remote Control Press the button twice within three
seconds.
From Outside Your Vehicle Press the exterior release button to open the
luggage compartment. Your vehicle must be
unlocked or have an intelligent access
transmitter within 3 ft (1 m) of the luggage
compartment.
Note: Let the power system operate the
decklid after pressing the control. Pushing
or pulling the decklid may activate the
obstacle detection feature and stop the
power operation.
With the Decklid Close Button Press the button inside the decklid
on the left-hand side.
Obstacle Detection
The decklid will reverse to full open if it
detects an obstacle while closing. Three
chimes will sound as the decklid begins to
reopen. Remove the obstacle to close the
decklid.
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