2020 Hyundai Ioniq Hybrid tow

What to do in an emergency
In case of an emergency whilst driving .............6-2
Hazard warning flasher ........................................6-2
If the engine stalls whilst driving ..................................6-2
If the engine stalls at a crossroad or crossing .........6-2
If you have a flat tyre whilst driving ...........................6-3
If the 12 volt battery is discharged
(hybrid vehicle) ......................................................6-5
Before jump starting ........................................................6-5
Jump starting ......................................................................6-6
If the 12 volt battery is discharged
(plug-in hybrid vehicle) ........................................6-9
Jump starting ......................................................................6-9
If the engine overheats ......................................6-12
Tyre Pressure Monitoring System (TPMS) ......6-14
Check tyre pressure .......................................................6-14
Tyre pressure monitoring system ...............................6-15
Low tyre pressure telltale.............................................6-16
Low tyre pressure position and
tyre pressure telltale ......................................................6-16
TPMS (Tyre Pressure Monitoring System)
malfunction indicator .....................................................6-17
Changing a tyre with TPMS .........................................6-18
If you have a flat tyre(with spare tyre) ..........6-20
Jack and tools .................................................................6-20
Changing tyres .................................................................6-21
If you have a flat tyre (with tyre mobility kit)6-26
Type A ................................................................................6-26
Type B ................................................................................6-33
Towing ...................................................................6-42
Towing service .................................................................6-42
Removable towing hook ...............................................6-43
Emergency towing .........................................................6-44
6

6-6
The following items may need to be
reset after the battery has been dis-
charged or the battery has been dis-
connected.
See chapter 3 or 4 for:
Power Windows
Trip Computer
Climate Control System
Clock
Audio System
Sunroof
Driver Position Memory System
External power source using 12V
battery
The use of external power acces-
sories may reduce performance
and function of the vehicle.
Especially, the use of dash cam-
eras may shut off the power of the
vehicle prior to the dash camera's
automatic shut-down.
If the power of the vehicle is shut
off, start the vehicle as explained.
(refer to "Using the 12V Battery
Reset Switch")Jump starting
In the event vehicle still does not
have a functional 12V battery (check
if interior lights will not turn on) then
you can try a jump start to the engine
compartment jumper terminals using
a 12V booster pack or jumper cables
from another vehicle's 12V battery
according to the following instruc-
tions.1. Position the vehicles close enough
that the jumper cables will reach,
but do not allow the vehicles to
touch.
2. Avoid fans or any moving parts in
the engine compartment at all
times, even when the vehicles are
turned off.
3. Turn off all electrical devices such
as radios, lights, air conditioning,
etc. Put the vehicles in P (Park)
and set the parking brake. Turn
both vehicles OFF.
NOTICE
What to do in an emergency
Jump starting can be danger-
ous if done incorrectly. Follow
the jump starting procedure in
this section to avoid serious
injury or damage to your vehi-
cle. If in doubt about how to
properly jump start your vehi-
cle, we strongly recommend
that you have a service techni-
cian or towing service do it for
you.
CAUTION

6-9
What to do in an emergency
Jump starting
Jump starting can be dangerous if
done incorrectly. Follow the jump
starting procedure in this section to
avoid serious injury or damage to
your vehicle. If in doubt about how to
properly jump start your vehicle, we
strongly recommend that you have a
service technician or towing service
do it for you.
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6
To prevent SERIOUS INJURY or
DEATH to you or bystanders,
always follow these precautions
when working near or handling
the battery:
Always read and follow
instructions carefully
when handling a battery.
Wear eye protection
designed to protect the
eyes from acid splashes.
Keep all flames, sparks,
or smoking materials
away from the battery.
Hydrogen is always pres-
ent in battery cells, is
highly combustible, and
may explode if ignited.
Keep batteries out of
reach of children.
(Continued)
(Continued)
Batteries contain sulfu-
ric acid which is highly
corrosive. Do not allow
acid to contact your
eyes, skin or clothing.
If acid gets into your eyes, flush
your eyes with clean water for at
least 15 minutes and get imme-
diate medical attention. If acid
gets on your skin, thoroughly
wash the area. If you feel pain or
a burning sensation, get med-
ical attention immediately.
When lifting a plastic-cased
battery, excessive pressure
on the case may cause battery
acid to leak. Lift with a battery
carrier or with your hands on
opposite corners.
Do not attempt to jump start
your vehicle if your battery is
frozen.
(Continued)
WARNING

6-13
What to do in an emergency
6
7. If you cannot find the cause of the
overheating, wait until the engine
temperature has returned to nor-
mal. Then, if coolant has been
lost, carefully add coolant to the
reservoir to bring the fluid level in
the reservoir up to the halfway
mark.
8. Proceed with caution, keeping
alert for further signs of overheat-
ing. If overheating happens again,
we recommend that you call an
authorised HYUNDAI dealer for
assistance.
Serious loss of coolant indi-
cates a leak in the cooling
system and we recommend
the system be checked by an
authorised HYUNDAI dealer.
When the engine overheats
from low engine coolant, sud-
denly adding engine coolant
may cause cracks in the
engine. To prevent damage,
add engine coolant slowly in
small quantities.
CAUTION
Never remove the
engine coolant cap
and/or inverter coolant
cap or the drain plug
whilst the engine and
radiator are hot. Hot coolant and
steam may blow out under pres-
sure, causing serious injury.
Turn the hybrid system off and
wait until the engine cools down.
Use extreme care when remov-
ing the engine coolant cap
and/or inverter coolant cap.
Wrap a thick towel around it, and
turn it anticlockwise slowly to
the first stop. Step back whilst
the pressure is released from the
cooling system. When you are
sure all the pressure has been
released, press down on the cap,
using a thick towel, and continue
turning anticlockwise to remove
it.
WARNING

6-18
The TPMS Malfunction Indicator
may illuminate after blinking for
one minute if the vehicle is near
electric power supply cables or
radio transmitters such as police
stations, government and public
offices, broadcasting stations,
military installations, airports,
transmitting towers, etc.
Additionally, the TPMS Malfunction
Indicator may illuminate if snow
chains are used or electronic
devices such as computers, charg-
ers, remote starters, navigation,
etc. This may interfere with normal
operation of the TPMS.
Changing a tyre with TPMS
If you have a flat tyre, the Low Tyre
Pressure and Position telltales will
come on. We recommend that the
flat tyre be repaired by an authorised
HYUNDAI dealer as soon as possi-
ble or replace the flat tyre with the
spare tyre.The spare tyre (if equipped) does not
come with a tyre pressure monitoring
sensor. When the low pressure tyre
or the flat tyre is replaced with the
spare tyre, the Low Tyre Pressure
Telltale will remain on. Also, the TPMS
Malfunction Indicator will illuminate
after blinking for one minute if the vehi-
cle is driven at speed above 25 km/h
(15.5 mph) for approximately 10 min-
utes.
Once the original tyre equipped with
a tyre pressure monitoring sensor is
reinflated to the recommended pres-
sure and reinstalled on the vehicle,
the Low Tyre Pressure Telltale and
TPMS Malfunction Indicator will go
off within a few minutes of driving.If the indicators do not extinguish
after a few minutes, please visit an
authorised HYUNDAI dealer.
Each wheel is equipped with a tyre
pressure sensor mounted inside the
tyre behind the valve stem (except
for the spare tyre). You must use
TPMS specific wheels. It is recom-
mended that you always have your
tyres serviced by an authorised
HYUNDAI dealer.
You may not be able to identify a tyre
with low pressure by simply looking
at it. Always use a good quality tyre
pressure gauge to measure. Please
note that a tyre that is hot (from
being driven) will have a higher pres-
sure measurement than a tyre that is
cold.
NOTICE
What to do in an emergency
It is recommended that you do
not use a puncture-repairing
agent not approved by a
HYUNDAI dealer to repair and/or
inflate a low pressure tyre. Tyre
sealant not approved by a
HYUNDAI dealer may damage
the tyre pressure sensor.
CAUTION

6-21
What to do in an emergency
6
If it is hard to loosen the tyre hold
down wing bolt by hand, you can
loosen it easily using the jack handle.
1. Put the jack handle (1) inside of
the tyre hold-down wing bolt.
2. Turn the tyre hold-down wing bolt
anticlockwise with the jack handle.
Changing tyres
A vehicle can slip or roll off of a
jack causing serious injury or
death to you or those nearby.
Take the following safety pre-
cautions:
Never attempt vehicle repairs
in the traffic lanes of a public
road or highway.
Always move the vehicle com-
pletely off the road and onto
the shoulder before trying to
change a tyre. The jack should
be used on firm level ground.
If you cannot find a firm level
place off the road, call a tow-
ing service company for
assistance.
Be sure to use the correct
front and rear jacking posi-
tions on the vehicle; never
use the bumpers or any other
part of the vehicle for jacking
support.
(Continued)
WARNING
(Continued)
The vehicle can easily roll off
the jack causing serious
injury or death.
Do not get under a vehicle
that is supported by a jack.
No person should place any
portion of their body under a
vehicle that is supported by a
jack.
Chock the wheel diagonally
opposite the flat tyre.
Do not start or run the engine
whilst the vehicle is on the
jack.
Do not allow anyone to remain
in the vehicle whilst it is on
the jack.
Make sure any children pres-
ent are in a secure place away
from the road and from the
vehicle to be raised with the
jack.
OAD067033

6-25
What to do in an emergency
6
When driving with the compact spare
tyre mounted to your vehicle:
Check the tyre pressure after
installing the compact spare tyre.
The compact spare tyre should be
inflated to 420 kPa (60 psi).
Do not take this vehicle through an
automatic car wash whilst the com-
pact spare tyre is installed.
Do not use the compact spare tyre
on any other vehicle because this
tyre has been designed especially
for your vehicle.
The compact spare tyre's tread life
is shorter than a regular tyre.
Inspect your compact spare tyre
regularly and replace worn com-
pact spare tyres with the same size
and design, mounted on the same
wheel.
Do not use more than one compact
spare tyre at a time.
Do not tow a trailer whilst the com-
pact spare tyre is installed.When the original tyre and wheel
are repaired and reinstalled on the
vehicle, the lug nut torque must be
set correctly. The correct lug nut
tightening torque is 11~13 kgf.m
(79~94 lbf.ft).NOTICE
To prevent damaging the com-
pact spare tyre and your vehi-
cle:
Drive slowly enough for the
road conditions to avoid all
hazards, such as a potholes
or debris.
Avoid driving over obstacles.
The compact spare tyre diam-
eter is smaller than the diame-
ter of a conventional tyre and
reduces the ground clearance
approximately 25 mm (1 inch).
Do not use tyre chains on the
compact spare tyre. Because
of the smaller size, a tyre
chain will not fit properly.
Do not use the compact spare
tyre on any other wheels, nor
should standard tyres, snow
tyres, wheel covers or trim
rings be used with the com-
pact spare wheel.
CAUTION

6-32
What to do in an emergency
9. Switch off the compressor.
10. Detach the hoses from the
sealant bottle connector and
from the tyre valve.
Return the Tyre Mobility Kit to its
storage location in the vehicle.
Distributing the sealant
11. Immediately drive approximately
7~10 km (4~6 miles or about 10
minutes) to evenly distribute the
sealant in the tyre.
Do not exceed a speed of 80 km/h
(50 mph). If possible, do not fall
below a speed of 20 km/h (12 mph).
Whilst driving, if you experience any
unusual vibration, ride disturbance or
noise, reduce your speed and drive
with caution until you can safely pull
off of the side of the road.
Call for road side service or towing.
Checking the tyre inflation pres-
sure
1. After driving approximately 7~10 km
(4~6 miles or about 10 minutes),
stop at a safe location.
2. Connect the filling hose (3) direct-
ly into the compressor. Do not attempt to drive your
vehicle if the tyre pressure is
below 200 kpa (29 psi). This
could result in an accident due
to sudden tyre failure.
CAUTION
Do not leave your vehicle run-
ning in a poorly ventilated area
for extended periods of time.
Carbon monoxide poisoning
and suffocation can occur.
WARNING
OLMF064106
OAEPH067041