2020 FORD EXPLORER light

3. Insert the fuel pump nozzle up to the
first notch on the nozzle A. Keep the
fuel pump nozzle resting on the fuel
tank filler pipe. 4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
pump nozzle in position A can affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full. 5. Operate the fuel pump nozzle within
the area shown. 6.
When you finish refueling slightly raise
the fuel pump nozzle and slowly
remove it.
7. Fully close the fuel filler door.
Do not attempt to start the engine if you
have filled the fuel tank with incorrect fuel.
Incorrect fuel use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Refueling System Warning (If Equipped)
If the fuel tank filler valve does not fully
close, a message could appear in the
information display. Message
Check Fuel Fill Inlet
If the message appears, do the following:
1. Stop your vehicle as soon as it is safe to do so and switch the engine off.
2. Shift into park (P) or neutral (N).
192
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Fuel and RefuelingE139202 E139203
A
B E206912 E119081

2.
Press the button on the left side of the
instrument panel to open the fuel filler
door. The fuel filler door can take up to
15 seconds to open before you can
insert a fuel filler nozzle. 3. Insert the fuel pump nozzle up to the
first notch on the nozzle A. Keep it
resting on the cover of the fuel tank
filler pipe opening. 4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
nozzle in position A can affect the flow
of fuel and shut off the fuel nozzle
before the fuel tank is full. 5. Operate the fuel pump nozzle within
the area shown. 6.
Slightly raise the fuel pump nozzle and
then slowly remove it.
7. Fully close the fuel filler door.
Note: To close the fuel filler door, press the
center rear edge of the fuel filler door and
then release.
You must complete the refueling process
within 20 minutes. If 20 minutes elapses,
you must press the button on the left side
of the instrument panel again. Fuel pump
nozzle automatic shut off may occur if you
do not press the button on the left side
instrument panel.
System Warnings
If the fuel filler door fails to open, an
information message appears in the
information display.
194
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Fuel and RefuelingE139202 E139203
A
B E206912 E119081

EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
197
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Engine Emission Control

Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are: 1. Your vehicle has run out of fuel
—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 190).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration. If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
199
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Engine Emission Control

Note:
This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not illuminate
when you open the driver door, or the
indicator illuminates with the driver door
closed, or Transmission not in Park cluster
message still displays when the shifter has
already selected reverse (R), neutral (N), or
drive (D) and driver door remains closed,
see your authorized dealer.
Stay in Neutral Mode
Note: Stay in neutral mode is a temporary
vehicle state that works with the engine
being in the running or OFF state. Once in
this mode, sufficient battery voltage must
be maintained or your vehicle returns to park
if the feature is left active for extended time
when engine is OFF.
Failure to follow this instruction could
result in vehicle damage not covered by
the vehicle Warranty.
Note: When entering an automatic car
wash, always enter the Stay in Neutral
Mode. Stay in Neutral Mode must be
enabled, if you are exiting the vehicle before
the car wash.
Extended usage of Stay in Neutral mode
may result in a battery voltage reduction
to level where the vehicle may no longer
start.
Do not tow your vehicle in this mode.
With the transmission selector in Stay in
Neutral Mode, you can start your vehicle
and it is free to roll.
To enter Stay in Neutral mode, do the
following:
1. Bring your vehicle to a complete stop.
2. Shift into neutral (N).
3. Press the manual (M) or low (L) button
within five seconds after shifting to
neutral (N). Note:
Stay in Neutral Mode confirmation
message appears in the information display
when your vehicle has entered Stay in
Neutral mode and the neutral (N) button
on the transmission selector slowly blinks.
To exit Stay in Neutral mode, press the
brake pedal and shift to park (P) or start
the engine and apply brakes to shift to
another driving range, for example drive
(D) or reverse (R).
Tow Mode (If Equipped) To activate tow mode, use the
drive mode switch on the center
console.
See Selecting a Drive
Mode (page 279).
The indicator light illuminates and a
message displays in the instrument cluster
when the system becomes active. Select
a different mode to turn the system off.
The Tow Mode Feature:
• Moves upshifts to higher engine speeds
to reduce the frequency of
transmission shifting.
• Provides engine braking in all forward
gears, which slows your vehicle and
assist you in controlling your vehicle
when descending a grade.
• Depending on driving conditions and
load conditions, it may downshift the
transmission, slow your vehicle and
control your vehicle speed when
descending a hill, without pressing the
accelerator pedal. The amount of
downshift braking provided varies
based upon the amount you press the
brake pedal.
The tow mode feature improves
transmission operation when towing a
trailer or a heavy load. All transmission
gear ranges are available when using tow
mode.
204
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- TransmissionE161509

Returning Your Vehicle to Normal
Mode
1.
Reconnect the negative (black) battery
cable to the battery.
2. Apply the parking brake. See Electric
Parking Brake (page 215).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you require an external power to apply the
parking brake.
3. Fully apply the brake pedal and hold, do not release.
4. Insert the screwdriver tool or car key fully into the manual park release lever
slot. Push the tool downwards. The
system detent releases and the manual
park release lever moves forward,
allowing the vehicle to go back into
park (P). Remove the tool or car key.
5. Install the access cover.
6. With your foot fully applied on the brake pedal, start your vehicle. Confirm
that your vehicle is in the park (P)
position and that the instrument
cluster indicates park (P). 7. If the instrument cluster does not
display the park (P) position or there
is a message stating park (P) is not
available, transmission not in park (P)
or a shift system fault, apply the
parking brake before exiting your
vehicle and contact an authorized
dealer for service.
If Your Vehicle Gets Stuck in Mud
or Snow
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
rock it out by shifting between forward and
reverse gears, stopping between shifts in
a steady pattern. Press lightly on the
accelerator in each gear.
207
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- TransmissionE297270

If your vehicle gets stuck in mud or snow
you can rock it out by shifting between
forward and reverse gears, stopping
between shifts, in a steady pattern. Press
lightly on the accelerator in each gear.
If your vehicle comes with AdvanceTrac®
with Roll Stability Control
™, it could be
beneficial to disengage the AdvanceTrac®
with Roll Stability Control ™ system while
attempting to rock the vehicle.
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission could occur.
Note: Do not rock the vehicle for more than
a few minutes or damage to the
transmission and tires could occur or the
engine could overheat.
Emergency Maneuvers
• In an unavoidable emergency situation
where a sudden sharp turn must be
made, remember to avoid
"over-driving" your vehicle (for
example, turn the steering wheel only
as rapidly and as far as required to
avoid the emergency). Excessive
steering can result in less vehicle
control, not more. Additionally, smooth
variations of the accelerator and/or
brake pedal pressure should be utilized
if changes in vehicle speed are called for. Avoid abrupt steering, acceleration
or braking which could result in an
increased risk of loss of vehicle control,
vehicle rollover and/or personal injury.
Use all available road surface to return
the vehicle to a safe direction of travel.
• In the event of an emergency stop,
avoid skidding the tires and do not
attempt any sharp steering wheel
movements.
• If the vehicle goes from one type of
surface to another (i.e., from concrete
to gravel) there is a change in the way
the vehicle responds to a maneuver
(steering, acceleration or braking).
Again, avoid these abrupt inputs.
Sand
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
Avoid excessive speed because vehicle
momentum can work against you and
cause the vehicle to become stuck to the
point that assistance could be required
from another vehicle. Remember, you
could be able to back out the way you
came if you proceed with caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability could
be limited.
Note: Driving through deep water could
damage your vehicle.
When driving through water, determine the
depth; avoid water higher than the bottom
of the hubs (if possible) and proceed
slowly. If the ignition system gets wet, the
vehicle could stall.
211
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Four-Wheel Drive (If Equipped)

Once through water, always try the brakes.
Wet brakes do not stop the vehicle as
effectively as dry brakes. Drying can be
improved by moving your vehicle slowly
while applying light pressure on the brake
pedal.
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even 4WD vehicles can lose traction
in slick mud. As when you are driving over
sand, apply the accelerator slowly and
avoid spinning your wheels. If the vehicle
does slide, steer in the direction of the slide
until you regain control of the vehicle.
After driving through mud, clean off residue
stuck to rotating driveshafts and tires.
Excess mud stuck on tires and rotating
driveshafts causes an imbalance that
could damage drive components.
“Tread Lightly
” is an educational program
designed to increase public awareness of
land-use regulations and responsibilities
in our nations wilderness areas. Ford Motor
Company joins the U.S. Forest Service and
the Bureau of Land Management in
encouraging you to help preserve our
national forest and other public and private
lands by “treading lightly. ”
Driving on Hilly or Sloping Terrain
Although natural obstacles could make it
necessary to travel diagonally up or down
a hill or steep incline, you should always
try to drive straight up or straight down. Note:
Avoid driving crosswise or turning on
steep slopes or hills. A danger lies in losing
traction, slipping sideways and possibly
rolling over. Whenever driving on a hill,
determine beforehand the route you will
use. Do not drive over the crest of a hill
without seeing what conditions are on the
other side. Do not drive in reverse over a hill
without the aid of an observer.
When climbing a steep slope or hill, start
in a lower gear rather than downshifting to
a lower gear from a higher gear once the
ascent has started. This reduces strain on
the engine and the possibility of stalling.
If you do stall out, do not try to turn around
because you might roll over. It is better to
back down to a safe location.
Apply just enough power to the wheels to
climb the hill. Too much power can cause
the tires to slip, spin or lose traction,
resulting in loss of vehicle control. Descend a hill in the same gear you would
use to climb up the hill to avoid excessive
brake application and brake overheating.
Do not descend in neutral; instead,
disengage overdrive or manually shift to a
lower gear. When descending a steep hill,
avoid sudden hard braking as you could
lose control. The front wheels have to be
turning in order to steer the vehicle.
212
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Four-Wheel Drive (If Equipped)E143950 E143949