Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
489
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Scheduled Maintenance
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
DECLARATION OF
CONFORMITY
Your vehicle could have components that
transmit and receive radio waves and are
therefore subject to government
regulation.
These components must accept any
interference received, including
interference that could cause undesired
operation. For certification labels and
declarations of conformity, visit
www
. wir el e ss c onf ormit y .f or d . c om .
DECLARATION OF CONFORMITY - VEHICLES WITH: SYNC 3
Radio Frequency Statement IC Identification Number
FCC Identification Number
SYNC Version
216B-SYNCG3-L
ACJ-SYNCG3-L
3.0
216B-FA170BCARHS
ACJ-FA-170-BCARHS
3.1
216B-FG185SG32MH
ACJ-FG-185-SG32MH
3.2
534
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3
360 Degree Camera....................................241
Front Camera...................................................... 242
Side Camera........................................................ 243
Using the System............................................... 242
4
4WD See: Four-Wheel Drive.................................... 208
9
911 Assist...........................................................55
A
A/C See: Climate Control.......................................... 137
About This Manual...........................................9
ABS See: Brakes............................................................ 214
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 215
Accessories...................................................484
Accessories See: Replacement Parts
Recommendation............................................ 16
Active Park Assist........................................235 Using Active Park Assist.................................. 236
Adaptive Cruise Control
............................246
Adaptive Cruise Control –
Troubleshooting............................................ 256
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Lane Centering
................................253
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Stop and Go
.....................................253
Adaptive Cruise Control Indicators - Vehicles With: Intelligent Adaptive
Cruise Control
.............................................253
System Warnings............................................... 253
Adaptive Cruise Control Limitations - Vehicles With: Adaptive Cruise Control
With Lane Centering................................247 Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Stop and Go
.....................................248
Sensor Limitations............................................ 248
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Lane Centering
...............................246
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Stop and Go.....................................246
Hilly Condition Usage....................................... 247
When Following a Vehicle............................... 247
Adaptive Cruise Control – Troubleshooting........................................256
Adaptive Cruise Control – Information Messages......................................................... 256
Adaptive Headlamps
.....................................91
System Check......................................................... 91
Adjusting the Headlamps
........................340
Vertical Aim Adjustment................................ 340
Adjusting the Set Speed Tolerance.....................................................255
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column...........................................................80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................80
End of Travel Position.......................................... 81
Memory Feature.................................................... 81
AFS See: Adaptive Headlamps................................. 91
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control.......................................... 137
Air Filter See: Changing the Engine Air Filter - 2.3L
EcoBoost™..................................................... 329
See: Changing the Engine Air Filter - 3.0L.................................................................... 330
See: Changing the Engine Air Filter - 3.3L...................................................................... 331
Alarm See: Anti-Theft Alarm........................................ 78
Ambient Lighting - Vehicles With: 10.1 Inch Information and Entertainment
Display Screen
..............................................93
Adjusting the Brightness................................... 94
537
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index
Changing the Color..............................................
94
Switching Ambient Lighting Off..................... 94
Switching Ambient Lighting On...................... 93
Ambient Lighting - Vehicles With: 8 Inch Information and Entertainment Display
Screen.............................................................93
Adjusting the Brightness................................... 93
Changing the Color.............................................. 93
Switching Ambient Lighting Off..................... 93
Switching Ambient Lighting On...................... 93
Anti-Theft Alarm............................................78 Arming the Alarm................................................. 79
Disarming the Alarm........................................... 79
Appendices...................................................506
Apps.................................................................466 SiriusXM Traffic and Travel Link.................. 468
Using Apps on an Android Device...............467
Using Apps on an iOS Device........................ 467
Using Mobile Navigation on an Android Device................................................................ 467
At a Glance.......................................................20
At a Glance - ST.............................................20
Audible Warnings and Indicators..............111
Headlamps On Warning Chime...................... 111
Key in Ignition Warning Chime......................... 111
Keyless Warning Alert......................................... 111
Parking Brake On Warning Chime.................. 111
Audio Control...................................................82 You can operate the following functions
with the control:............................................... 82
Audio System
...............................................430
General Information......................................... 430
Audio Unit
......................................................430
Adjusting the Volume........................................ 431
Changing Radio Stations................................. 431
Switching the Audio Unit On and Off.........431
Using Seek, Fast Forward and Reverse.............................................................. 431
Auto Hold
.........................................................218
Auto Hold Indicator............................................ 218
Switching Auto Hold On and Off.................. 218
Using Auto Hold.................................................. 218
Autolamps........................................................89 Windshield Wiper Activated
Headlamps........................................................ 89
Automatic Climate Control
.......................137
Accessing Rear Climate Controls.................. 137Accessing the Air Distribution
Controls.............................................................. 137
Accessing the Menu........................................... 137
Setting the Blower Motor Speed................... 137
Setting the Temperature................................. 138
Switching Auto Mode On and Off................138
Switching Maximum Air Conditioning On and Off............................................................... 139
Switching Maximum Defrost On and Off....................................................................... 139
Switching Recirculated Air On and Off....................................................................... 139
Switching the Air Conditioning On and Off....................................................................... 139
Switching the Climate Control On and Off....................................................................... 139
Automatic High Beam Control.................95
Automatic High Beam Control Indicators.......................................................95
Automatic Transmission
...........................202
Automatic Return to Park............................... 203
If Your Vehicle Gets Stuck in Mud or Snow.................................................................. 207
Manual Park Release (MPR)......................... 205
SelectShift Automatic ™
Transmission.................................................. 205
Stay in Neutral Mode....................................... 204
Tow Mode ............................................................ 204
Understanding Your Transmission Selector Positions.......................................................... 202
Automatic Transmission Fluid Check............................................................336
Auto-Start-Stop...........................................180 Disabling Auto-Start-Stop.............................. 181
Enabling Auto-Start-Stop.............................. 180
Autowipers.......................................................85 Autowipers Settings........................................... 86
Auxiliary Power Points
................................167
110 Volt AC Power Point.................................... 167
12 Volt DC Power Point...................................... 167
USB Port and Power Point Locations.........167
B
Battery See: Changing the 12V Battery..................... 338
538
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index
Lane Keeping System.......................................
128
Maintenance......................................................... 128
MyKey...................................................................... 129
Park Aid.................................................................. 130
Park Brake............................................................... 131
Power Steering..................................................... 132
Pre-Collision Assist............................................ 132
Remote Start........................................................ 132
Seats........................................................................\
133
Starting System................................................... 133
Tire Pressure Monitoring System.................. 133
Trailer....................................................................... 134
Transmission........................................................ 134
Installing Child Restraints...........................25
Child Seats.............................................................. 25
Using Lap and Shoulder Belts......................... 25
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 28
Using Tether Straps............................................. 29
Instrument Cluster.......................................104
Instrument Lighting Dimmer
.....................89
Instrument Panel.............................................21
Interior Air Quality.........................................143
Interior Lamps
.................................................92
Front Interior Lamp.............................................. 92
Rear Interior Lamps............................................. 92
Interior Mirror
...................................................101
Automatic Dimming Mirror.............................. 101
Manual Dimming Mirror.................................... 101
Introduction........................................................9
J
Jump Starting the Vehicle.........................301 Connecting the Jumper Cables..................... 301
Jump Starting...................................................... 302
Locating the Jump Starting Connection Points................................................................. 301
Preparing Your Vehicle..................................... 301
Removing the Jumper Cables....................... 302
K
Keyless Entry
....................................................72
SECURICODE™ Keyless Entry Keypad........72
Keyless Starting
.............................................172
Ignition Modes...................................................... 173
Keys and Remote Controls.........................57 L
Lane Keeping System
................................260
Switching the System On and Off...............261
Liftgate...............................................................74
Lighting Control
..............................................88
Flashing High Beam Headlamps................... 89
Lighting Control Selections............................. 88
Switching High Beam Headlamps On and Off........................................................................\
. 88
Lighting..............................................................88 General Information........................................... 88
Load Carriers See: Roof Racks and Load Carriers.............282
Load Carrying.................................................281
Load Limit.......................................................283 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 287
Vehicle Loading - with and without a Trailer................................................................. 283
Locating the Cabin Air Filter.....................143
Locking and Unlocking................................69 Activating Intelligent Access............................ 70
Autolock.................................................................... 71
Battery Saver.......................................................... 72
Illuminated Entry.................................................... 71
Illuminated Exit...................................................... 72
Locking and Unlocking the Doors with the Key Blade........................................................... 69
Power Door Locks................................................ 69
Remote Control.................................................... 69
Smart Unlocks for Integrated Keyhead Remote Control................................................ 70
Smart Unlocks for Intelligent Access Keys........................................................................\
71
Luggage Covers
............................................282
Lug Nuts See: Changing a Road Wheel........................ 376
M
Maintenance..................................................323 General Information.......................................... 323
Manual Seats
..................................................147
Adjusting the Seat Backrest........................... 147
Moving the Seat Backward and Forward.............................................................. 147
545
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index
Repairing Minor Paint Damage..............350
Replacement Parts
Recommendation........................................16
Collision Repairs.................................................... 16
Scheduled Maintenance and Mechanical Repairs................................................................. 16
Warranty on Replacement Parts.................... 16
Replacing a Lost Key or Remote Control............................................................63
Replacing the Cabin Air Filter...................143
Reporting Safety Defects (Canada Only)................................................................311
Reporting Safety Defects (U.S. Only)................................................................311
Resuming the Set Speed..........................245 Resuming the Set Speed from a Complete
Stop.................................................................... 252
Reverse Braking Assist Indicators
...........221
Reverse Braking Assist Precautions.................................................220
Reverse Braking Assist
..............................220
Reverse Braking Assist –
Troubleshooting............................................. 222
Reverse Braking Assist – Troubleshooting
........................................222
Reverse Braking Assist – Frequently Asked
Questions......................................................... 223
Reverse Braking Assist – Information Messages.......................................................... 222
Roadside Assistance
..................................299
Vehicles Sold in Canada: Getting Roadside
Assistance...................................................... 300
Vehicles Sold in the United States: Getting Roadside Assistance................................... 299
Vehicles Sold in the United States: Using Roadside Assistance................................... 299
Roadside Emergencies
.............................299
Roof Racks and Load Carriers................282 Adjusting the Crossbar.................................... 283
Maximum Recommended Load Amounts.......................................................... 283
Running-In See: Breaking-In................................................. 297
Running Out of Fuel....................................188 Adding Fuel From a Portable Fuel
Container.......................................................... 189
Filling a Portable Fuel Container.................. 189S
Safety Canopy
™
..............................................51
Safety Precautions......................................186
Satellite Radio..............................................434
Satellite Radio Electronic Serial Number
(ESN)................................................................ 435
Satellite Radio Reception Factors..............434
SiriusXM Satellite Radio Service.................434
Troubleshooting................................................. 435
Scheduled Maintenance Record...........495
Scheduled Maintenance
...........................487
Seatbelt Extensions......................................44
Seatbelt Height Adjustment.......................41
Seatbelt Reminder.........................................42 Seatbelt Status..................................................... 42
Seatbelts...........................................................38 Principle of Operation........................................ 38
Seatbelt Warning Lamp and Indicator Chime...............................................................41
Conditions of operation...................................... 41
Seats.................................................................144
Security..............................................................78
Selecting a Drive Mode..............................279
Settings...........................................................469 911 Assist.............................................................. 469
Ambient Lighting............................................... 470
Audio...................................................................... 469
Automatic Updates.......................................... 469
Bluetooth............................................................. 469
Charge Settings.................................................. 470
Clock...................................................................... 469
Display................................................................... 470
Driver Assist......................................................... 469
FordPass............................................................... 469
General.................................................................. 469
Message Center.................................................. 470
Mobile Apps........................................................ 469
Multi Contour Seats.......................................... 470
Navigation............................................................ 470
Personal Profiles................................................ 470
Phone
.................................................................... 469
Seats....................................................................... 470
Sound.................................................................... 469
Valet Mode........................................................... 470
Vehicle................................................................... 469
Voice Control....................................................... 470
548
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index
Electronic Stability Control - ST Model
........................................................................\
..... 226
Using Summer Tires...................................368
Using Traction Control...............................224 Switching the System Off............................... 224
System Indicator Lights and Messages......................................................... 224
Using a Switch.................................................... 224
Using Voice Recognition...........................440 Apps....................................................................... 445
Automatic Blower Motor Speed Reduction........................................................ 446
Climate.................................................................. 442
Entertainment..................................................... 441
General................................................................. 440
Navigation............................................................ 444
Phone..................................................................... 443
SiriusXM Traffic and Travel Link................... 445
Voice Settings..................................................... 446
Utilizing the Mediation/Arbitration Program (Canada Only)........................309
V
Vehicle Care...................................................345 General Information......................................... 345
Vehicle Certification Label
.......................393
Vehicle Identification Number................393
Vehicle Storage............................................350 Body....................................................................... 350
Brakes...................................................................... 351
Cooling system.................................................... 351
Disconnecting Your 12 Volt Battery..............351
Engine..................................................................... 351
Fuel system........................................................... 351
General.................................................................. 350
Miscellaneous...................................................... 351
Plugging in Your HYBRID................................. 351
Removing Vehicle From Storage.................. 352
Tires........................................................................\
. 351
Vehicle Wi-Fi Hotspot................................429
Ventilation See: Climate Control.......................................... 137
VIN See: Vehicle Identification Number............393
Voice Control
...................................................82 W
Warning Lamps and Indicators
...............107
Adaptive Cruise Control................................... 107
Anti-Lock Braking System............................... 107
Auto Hold Active................................................. 107
Auto Hold Unavailable..................................... 108
Automatic High Beam Control...................... 107
Auto Start-stop.................................................. 108
Battery.................................................................... 108
Blind Spot Monitor............................................ 108
Brake System Warning Lamp........................ 108
Cruise Control...................................................... 108
Direction Indicator............................................. 108
Door Ajar................................................................ 108
Electric Park Brake............................................. 108
Engine Oil.............................................................. 109
Engine or Motor Coolant Temperature................................................... 109
Fasten Rear Seatbelt........................................ 109
Fasten Seatbelt.................................................. 109
Front Airbag......................................................... 109
Front Fog Lamps................................................ 109
High Beam............................................................ 109
Hill Descent.......................................................... 109
Hood Ajar.............................................................. 109
Lamps On............................................................. 109
Liftgate Ajar.......................................................... 109
Low Beam Warning........................................... 109
Low Fuel Level..................................................... 109
Low Tire Pressure Warning.............................. 110
Low Washer Fluid................................................ 110
Powertrain Fault.................................................. 110
Ready to Drive....................................................... 110
Service Engine Soon........................................... 110
Stability Control................................................... 110
Stability Control Off........................................... 110
Stop Safely Now.................................................. 110
Washer Fluid Check
.....................................341
Washers See: Cleaning the Exterior.............................. 346
See: Wipers and Washers................................. 85
Waxing.............................................................347
What Is 911 Assist...........................................55
What Is Adaptive Cruise Control With Lane Centering..........................................246
What Is Automatic High Beam Control............................................................95
551
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index