2020 DODGE JOURNEY phone

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the Voice Command button and say, “Send
3 7 4 6 #.” Saying “Send” followed by a number,
o r

sequence of numbers, is also to be used for
navigating through an automated customer
service center menu structure, and to leave a
number on a pager.
You can also send stored mobile phonebook
en
tries as tones for fast and easy access to
voice mail and pager entries. For example, if you
previously created a Phonebook entry and/or
Last Name as “Voice Password,” then if you
push the Voice Command button and say
“Send Voicemail Password,” the Uconnect
P h

one will then send the corresponding phone
number associated with the phonebook entry,
as tones over the phone.
NOTE:
The first number encountered for that
contact will be sent. All other numbers
entered for that contact will be ignored.
You may not hear all of the tones due to
mobile phone network configurations.
This is normal.
Some paging and voice mail systems have
system time out settings that are too short
and may not allow the use of this feature.
Pauses, wait or other characters that are
supported by some phones are not
supported over Bluetooth®. These additional
symbols will be ignored when dialing a
numbered sequence.
Barge In — Overriding Prompts
The Voice Command button can be used
when you wish to skip part of a prompt and
i s

sue your voice command immediately.
For example, if a prompt is asking “There are
t w

o numbers with the name John. Say the full
name” you could push the Voice Command
button and say, “John Smith” to select that
o p

tion without having to listen to the rest of the
voice prompt.
Voice Response Length
It is possible for you to choose between Brief
a n

d Detailed Voice Response Length.

1. P ush the MORE button on the faceplate,
t
hen press the Settings button on the
touchscreen.

2. P ress the Display button on the
t
ouchscreen, then scroll down to Voice
Response Length. 3. S
elect either “Brief” or “Detailed” by
p
ressing the box next to the selection.
A check-mark will appear to indicate your
s e

lection.
Phone And Network Status Indicators
Uconnect Phone will provide notification to
in
form you of your phone and network status
when you are attempting to make a phone call
using Uconnect Phone. The status is given for
network signal strength and phone battery
strength.
Dialing Using The Mobile Phone Keypad

You can dial a phone number with your mobile
p h

one keypad and still use the Uconnect Phone
(while dialing via the mobile phone keypad, the
user must exercise caution and take
precautionary safety measures). By dialing a
number with your connected Bluetooth® mobile
phone, the audio will be played through your
vehicle's audio system. The Uconnect Phone will
work the same as if you dial the number using a
voice command.

NOTE:
Certain brands of mobile phones do not send
t h

e dial ring to the Uconnect Phone to play it on
the vehicle audio system, so you will not hear it.
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304 MULTIMEDIA
Under this situation, after successfully dialing a
number the user may feel that the call did not
go through even though the call is in progress.
Once your call is answered, you will hear the
audio.
Mute/Un-Mute (Mute OFF)
When you mute the Uconnect Phone, you will
st

ill be able to hear the conversation coming
from the other party, but the other party will not
be able to hear you. To mute the Uconnect
Phone simply press the Mute button on the
Phone main screen.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
t r

ansferred from your mobile phone to the
Uconnect Phone without terminating the call.
To transfer an ongoing call from your connected
m o

bile phone to the Uconnect Phone or vice
versa, press the Transfer button on the Phone
main screen. Connect Or Disconnect Link Between the
U
c

onnect Phone And Mobile Phone
If you would like to connect or disconnect the
B l

uetooth® connection between a Uconnect
Phone paired mobile phone and the Uconnect
Phone, follow the instructions described in your
mobile phone User's Manual.
Things You Should Know About Your
Uconnect Phone
Voice Command
For best performance:
Adjust the rearview mirror to provide at least
½-inch (1 cm) gap between the overhead
console (if equipped) and the mirror.
Always wait for the beep before speaking.
Speak normally without pausing, just as you
would speak to a person sitting a few feet/
meters away from you.
Make sure that no one other than you is
speaking during a Voice Command period. Performance is maximized under:
Low-to-medium blower setting
Low-to-medium vehicle speed
Low road noise
Smooth road surface
Fully closed windows
Dry weather conditions
NOTE:
Even though the system is designed for users
speaking in North American English, French,
and Spanish accents, the system may not
always work for some.
When navigating through an automated
system such as voice mail, or when sending
a page, at the end of speaking the digit string,
make sure to say “Send.”
Storing names in the phonebook when the
vehicle is not in motion is recommended.
It is not recommended to store similar
sounding names in the Uconnect Phonebook.

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Phonebook (Downloaded and Uconnect
Phone Local) name recognition rate is opti -
mized when the entries are not similar.
Numbers must be spoken in single digits.
“800” must be spoken “eight-zero-zero” not
“eight hundred.”
You can say “O” (letter “O”) for “0” (zero).
Even though international dialing for most
number combinations is supported, some
shortcut dialing number combinations may
not be supported.
Far End Audio Performance
Audio quality is maximized under:
Low-to-medium blower setting
Low-to-medium vehicle speed
Low road noise
Smooth road surface
Fully closed windows
Dry weather conditions
Operation from the driver's seat
Performance, such as audio clarity, echo,
and loudness to a large degree, relies on the
phone and network, and not the Uconnect
Phone
Echo at the phone far end can sometimes be
reduced by lowering the in-vehicle audio
volume
Bluetooth® Communication Link
Mobile phones have been found to lose
c o

nnection to the Uconnect Phone. When this
happens, the connection can generally be
reestablished by switching the phone off/on.
Your mobile phone is recommended to remain
in Bluetooth® ON mode.
Power-Up
After switching the ignition key from OFF to
e i

ther the ON/RUN or ACC position, or after a
language change, you must wait at least
15 seconds prior to using the system.
MORE MODE
More Button
Push the MORE button to display the More Main
Menu. The More Main Menu contains the
following options:
Economy — If Equipped
Phone
Outlet — If Equipped
Time
Compass
Clock Setting

1. P ush the MORE button on the right side of
t
he display, then press the Time button.
Next, press the Set button.

Or,
Push the SETTINGS button on the right side
of
the display, then press the Clock button.
The Time setting screen is displayed and
t h

e clock can be adjusted as described in
the following procedure.
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MULTIMEDIA 307
4 — PLAYER
Press the Player button on the touchscreen to
ac

cess media sources such as: Disc, USB
Device, and AUX as long as the requested
media is present.
5 — CONTROLS
Press the Controls button on the touchscreen to
a c

cess the Settings list. Controls such as
Heated Seats, Heated Steering Wheel, Vented
Seats, etc. can be selected or turned on/off by
pressing the corresponding button.
6 — CLIMATE (Touchcreen Controls)
Refer to “Climate Controls” in “Getting To Know
Y o

ur Vehicle” for more information.
7 — NAV (Uconnect 3 NAV Only)
Press the Nav button on the touchscreen to
ac
cess the Navigation feature.
8 — PHONE — If Equipped
Press the Phone button on the touchscreen to
ac
cess the Uconnect Phone feature. Refer to
“Uconnect Phone” in this section for more
information. 9 — MORE
Press the More button on the touchscreen to
a
c

cess additional options. Options available
such as Settings and SiriusXM® Travel Link
(if equipped) can be accessed by pressing the
c o

rresponding button in the More Menu.
10 — ENTER/BROWSE & TUNE/SCROLL
Push the ENTER/BROWSE button to accept a
hi
ghlighted selection on the screen. Rotate the
TUNE/SCROLL rotary knob to scroll through a
list or tune a radio station.
11 — SD CARD SLOT
Insert an SD Card containing audio media files
t o

play them through the vehicle’s sound
system.
12 — DISC SLOT
When inserting a disc, ensure the label is facing
u p

. Push the Eject button to eject the disc.
RADIO MODE
Overview

Radio Mode

The radio is equipped with the following modes:
FM
AM
SAT SiriusXM® Satellite Radio (if equipped)
Press the Radio button, bottom left corner, to
e n

ter the Radio Mode. The different tuner
modes, AM, FM, and SAT, can be selected by
pressing the corresponding buttons in the
Radio mode.9

MULTIMEDIA 323
Source
Press the Source button on the touchscreen to
se

lect the desired audio source, Disc/USB/SD
Card/AUX/ or Bluetooth®. This screen will time
out after a few seconds and return to the main
radio screen if no selection is made.
Repeat
Press the Repeat button to toggle the repeat
f u

nctionality. The Repeat button is highlighted
when active. The Radio will continue to play the
current track, repeatedly, as long as the repeat
is active.
Shuffle
Press the Shuffle button to play the selections
o n

the Auxiliary device in random order to
provide an interesting change of pace. Press
the Shuffle button a second time to turn this
feature off.
Info
Press the Info button to display the current
t r

ack information. Press the Info button a
second time to cancel this feature. Tracks

Press the Trks button to display a pop-up with the
S
o

ng List. The currently playing song is indicated
by an arrow with lines above and below the song
title. When in the Tracks List screen you can
rotate the TUNE/SCROLL knob to highlight a
track (indicated by the line above and below the
track name) and then push the ENTER/BROWSE
knob to start playing that track.
Tracks

Pressing the Trks button while the pop-up is
d i

splayed will close the pop-up.
Audio
Refer to “Audio” in “Radio Mode” for further
i n

formation on adjusting the audio settings.
Bluetooth® Mode
Overview
Bluetooth® Streaming Audio (BTSA) or
Bl

uetooth® Mode is entered by pairing a
Bluetooth® device, containing music, to the
Uconnect system.
Before proceeding, the Bluetooth® device
n e

eds to be paired through Uconnect Phone in
order to communicate with the Uconnect
System.
Once the Bluetooth® device is paired to the
U c

onnect System, press the Player button
located on the bottom of the display. Once in
Player Mode, press the Source button and
select “Bluetooth®.”
Seek Up/Down
Press and release the Seek Up button on the
touchscreen for the next selection on the
B l

uetooth® device. Press and release the Seek
Down button on the touchscreen to return to
the beginning of the current selection, or return
t o

the beginning of the previous selection if the
Bluetooth® device is within the first eight
seconds of the current selection.
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324 MULTIMEDIA
Fast Seek Up
Press and hold the Seek Up button and the
Bluetooth® device will begin to fast forward
th
rough the current track until the button is
released.
Fast Seek Down
Press and hold the Seek Down button and
the Bluetooth® device will begin to rewind
t h

rough the current track until the button is
released.
Source
Press the Source button on the touchscreen to
s e

lect the desired audio source, Disc/USB/SD
Card/AUX/ or Bluetooth®. This screen will time
out after a few seconds and return to the main
radio screen if no selection is made.
Repeat
Press the Repeat button to toggle the repeat
f u

nctionality. The Repeat button is highlighted
when active. The Radio will continue to play the
current track, repeatedly, as long as the repeat
is active. Info
Press the Info button to display the current
t
r

ack information. Press the Info button a
second time to cancel this feature.
Audio
Refer to “Audio” in “Radio Mode” for further
i n

formation on adjusting the audio settings.
UCONNECT PHONE
Uconnect Phone is a voice-activated,
hands-free, in-vehicle communications system.
Uconnect Phone allows you to dial a phone
number with your mobile phone.
Uconnect Phone supports the following
fe

atures:
Voice Activated Features:
Hands-Free dialing via Voice (“Call John
Smith Mobile” or, “Dial 248 555 1212”).
Hands-Free text-to-speech listening of your
incoming SMS messages.
Hands-Free text messaging (“Send a
message to John Smith Mobile”).
Redialing last dialed numbers (“Redial”).
Calling Back the last incoming call number
(“Call Back”).
Viewing Call logs on screen (“Show Incoming
Calls,” “Show Outgoing Calls,” “Show Missed
Calls,” “Show Recent Calls”).
Searching Contacts phone number (“Search
for John Smith Mobile”).
Screen Activated Features
Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phone -
books displayed on the touchscreen.
Setting Favorite Contact Phone numbers so
they are easily accessible on the Main Phone
screen.
Viewing and Calling contacts from Recent
Call logs.
Reviewing your recent Incoming SMS.
Sending a text message via the touchscreen.

MULTIMEDIA 325
Listening to Music on your Bluetooth®
Device via the touchscreen.
Pairing up to 10 phones/audio devices for
easy access to connect to them quickly.
NOTE:
Your phone must be capable of SMS messaging
v i

a Bluetooth® for messaging features to work
properly. Your mobile phone’s audio is trans -
mitted through your vehicles audio system; the
s y

stem will automatically mute your radio when
using the Uconnect Phone. For Uconnect
customer support, visit the following website:
US residents — visit UconnectPhone.com or
call 1-877-855-8400.
Canadian residents — visit Uconnect-
Phone.com or call 1-800-465-2001 (English)
or 1-800-387-9983 (French).
Uconnect Phone allows you to transfer calls
b e

tween the system and your mobile phone as
you enter or exit your vehicle and enables you to
mute the system's microphone for private
conversation. The Uconnect Phone is driven through your
B
l

uetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different
electronic devices to connect to each other
without wires or a docking station, so Uconnect
Phone works no matter where you stow your
mobile phone (be it your purse, pocket, or
briefcase), as long as your phone is turned on
and has been paired to the vehicle's Uconnect
Phone.
The Uconnect Phone allows up to 10 mobile
p h

ones or audio devices to be linked to the
system. Only one linked (or paired) mobile
phone and one audio device can be used with
the system at a time. The system is available in
English, Spanish, or French languages. Uconnect Phone Button
The Uconnect Phone button
is used to enter
the phone mode and make calls, show recent
i n

coming and outgoing calls, view phonebook
along with other features. When you push the
button you will hear a BEEP. The beep is your
signal to give a command.
Uconnect Voice Command Button

The Voice Recognition button is only used for
“barge in” and when you are already in a call and
y o

u want to send Tones or make another call.

The Voice Recognition button is also used to
access the Voice Commands for the Uconnect
V o

ice Command features if your vehicle is
equipped. Please see the Uconnect Voice
Command section for direction on how to use
the Voice Command button.

The Uconnect Phone is fully integrated with the
ve
hicle’s audio system. The volume of the
Uconnect Phone can be adjusted either from the
radio volume control knob or from the steering
wheel radio control (right switch), if so equipped.

WARNING!
Any voice commanded system should be
used only in safe driving conditions following
all applicable laws, including laws regarding
phone use. Your attention should be focused
on safely operating the vehicle. Failure to do
so may result in an accident causing serious
injury or death.
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326 MULTIMEDIA
Operation
Voice commands can be used to operate the
Uconnect Phone and to navigate through the
Uconnect Phone menu structure. Voice
commands are required after most Uconnect
Phone prompts. There are two general methods
for how Voice Command works:

1. Say compound commands like “Call John
S
mith Mobile.”

2. S ay the individual commands and allow the
s
ystem to guide you to complete the task.
You will be prompted for a specific command
a n

d then guided through the available options.
Prior to giving a voice command, one must
wait for the beep, which follows the “Listen”
prompt or another prompt.
For certain operations, compound
commands can be used. For example,
instead of saying “Call” and then “John
Smith” and then “mobile”, the following
compound command can be said: “Call John
Smith mobile.”

For each feature explanation in this section, only
the compound command form of the voice
command is given. You can also break the
commands into parts and say each part of
the command when you are asked for it.
For example, you can use the compound
c o

mmand form voice command “Search for
John Smith,” or you can break the compound
c o

mmand form into two voice commands:
“Search Contact” and when asked “John Smith.”
Please remember, the Uconnect Phone works
best when you talk in a normal conversational
tone, as if speaking to someone sitting a few
feet/meters away from you.

Natural Speech
Your Uconnect Phone Voice system uses a
N a

tural Language Voice Recognition (VR)
engine.

Natural speech allows the user to speak
c o

mmands in phrases or complete sentences.
The system filters out certain non-word
utterances and sounds such as “ah” and “eh.”
The system handles fill-in words such as “I would
like to.”
The system handles multiple inputs in the same
p
h

rase or sentence such as “make a phone
call” and “to Kelly Smith.” For multiple inputs in
the same phrase or sentence, the system
identifies the topic or context and provides the
associated follow-up prompt such as “Who do
you want to call?” in the case where a phone
call was requested but the specific name was
not recognized.
The system utilizes continuous dialog; when the
s y

stem requires more information from the user
it will ask a question to which the user can
respond without pushing the Voice Recognition
button on your steering wheel.
Help Command
If you need assistance at any prompt, or if you
w a

nt to know your options at any prompt, say
“Help” following the beep.
To activate the Uconnect Phone from idle,
s i

mply push the Phone button (if active) on
your steering wheel and say a command or say
“ H

elp.” All Uconnect Phone sessions begin with
a push of the VR button or the Phone button
(if active) on the radio control head.