2020 DODGE GRAND CARAVAN Owners Manual

7
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner’s
Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by Warranty Information and customer oriented documents. Within this information, you will find a description of the services
that FCA US LLC offers to its customers, the vehicle's warranty coverage, and the details of the terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips,
and important warnings in this manual will help assure safe and enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting (if equipped). Learn how your vehicle handles on different road
surfaces. Your driving skills will improve with experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any
content introduced throughout the Owner’s Information, that may or may not be applicable to your vehicle, will be identified with the wording “If
Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant
improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial
reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.1

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8
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section contains the information you desire.
Since the specification of your vehicle depends on the items of equipment ordered, certain descriptions and illustrations may differ from your vehicle's
equipment.
The detailed Index at the back of this Owner's Manual contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose symbols indicate precautions to be observed when using this component. Refer to “Warning
Lights and Messages” in “Getting To Know Your Instrument Panel” for further information on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against operating procedures that could result in a collision, bodily injury and/or death. It also contains
CAUTIONS against procedures that could result in damage to your vehicle. If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Warnings and Cautions.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a collision resulting in serious
injury or death.

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9GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fobs
Your vehicle uses a keyless ignition system. This
system consists of a Remote Keyless Entry
(RKE) key fob and a Wireless Ignition Node
(WIN) with integral ignition. You can insert the
key fob into the ignition switch with either side
up. It also contains an emergency key, which
stores in the rear of the key fob.
NOTE:
The key fob may not be found if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
The emergency key allows for entry into the
vehicle should the battery in the vehicle or the
key fob become depleted. You can keep the
emergency key with you when valet parking.
To remove the emergency key, slide the
mechanical latch at the top of the key fob
sideways with your thumb and then pull the key
out with your other hand.
NOTE:
When using the emergency key to gain access
to your vehicle, be aware that the security alarm
may be triggered. Insert the key into the ignition
and place the ignition in the ON/RUN position to
disarm the security system.

Key Fob Emergency Key Removal

To Unlock The Doors And Liftgate
Push and release the unlock button on the key
fob once to unlock the doors. Push and release
the unlock button a second time within five
seconds to unlock the liftgate. The turn signal
lights will flash to acknowledge the unlock
signal.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob
once to lock the doors. The turn signal lights will
flash to acknowledge the lock signal.
2

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10GETTING TO KNOW YOUR VEHICLE
Replacing The Battery In The Key Fob With
Remote Control
The replacement battery is one CR2032
battery.
NOTE:
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard -
ouswaste/perchlorate for further informa -
tion.
Do not replace coin battery unless the instru -
ment cluster display shows the message
“Key Fob Low Battery”.
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.

1. Remove the emergency key by sliding the mechanical latch on the back of the key
fob sideways with your thumb and then pull
the key out with your other hand.
Emergency WIN Key Removal

2. Gently pry the two halves of the key fob apart. Make sure not to damage the seal
during removal.

Separating WIN Key Fob Case
3. Remove the battery by turning the back
cover over (battery facing downward) and
tapping it lightly on a solid surface such as
a table or similar, then replace the battery.
When replacing the battery, match the (+)
sign on the battery to the (+) sign on the
inside of the battery clip, located on the
back cover. Avoid touching the new battery
with your fingers. Skin oils may cause
battery deterioration. If you touch a battery,
clean it with rubbing alcohol.
4. To assemble the key fob case, line up the two case halves, and snap them together.Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.

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GETTING TO KNOW YOUR VEHICLE11
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.IGNITION SWITCH
Wireless Ignition Node (WIN)
The Wireless Ignition Node (WIN) operates
similar to an ignition switch. It has four
operating positions, three with detents and one
that is spring-loaded. The detent positions are
OFF, ACC, and ON/RUN. The START position is a
spring-loaded momentary contact position.
When released from the START position, the
switch automatically returns to the ON/RUN
position.

Wireless Ignition Switch

1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
4 — START
2

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12GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
System not disabled from previous remote
start event
Vehicle security alarm not active
Ignition in OFF position
Malfunction Indicator Light is not illuminated
Remote Start Abort Messages
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Ajar
Remote Start Aborted — Hood Ajar
Remote Start Aborted — Fuel Low
Remote Start Aborted — L/Gate Ajar
Remote Start Disabled — Start Vehicle To
Reset The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start button on
the key fob twice within five seconds. The
vehicle doors will lock, the turn signals will flash
twice, and the horn will chirp twice. Then the
engine will start, and the vehicle will remain in
the Remote Start mode for a 15 minute cycle.
NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote
Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera
-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE13
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the Remote Start button one
time or allow the remote start cycle to complete
the entire 15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle
security alarm (if equipped). Then, insert the key
into the ignition and place the ignition in the
ON/RUN position.
NOTE:
The ignition must be placed in the ON/RUN
position in order to drive the vehicle.
The message “Remote Start Active — Key To
Run” will display in the instrument cluster
display until you place the ignition in the
ON/RUN position.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
2

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14GETTING TO KNOW YOUR VEHICLE
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than ten seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer. All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
Key Programming
Key fob programming is performed at an
authorized dealer.
Replacement Keys
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.

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