2020 DODGE GRAND CARAVAN ESP

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently
when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipme\
nt that are either standard or optional on this vehicle. This manual may also include
a description of features and equipment that are no longer available or \
were not ordered on this vehicle. Please disregard any features and equipment described in this
manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specificat\
ions, and/or make additions to or improvements to its
products without imposing any obligation upon itself to install them on \
products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may \
obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343 (U.S.) or
1-800-387-1143 (Canada) or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of y\
our vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian
residents can purchase replacement kits by calling 1-800-387-1143.The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution whe\
n using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, p\
ortable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodg\
e brand vehicle and to provide a convenient reference source
for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
Dodge brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use
public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired
when you have been drinking. Never drink and then drive.
WARNING!

4
ENGINE BREAK-IN RECOMMENDATIONS ...... 163
PARK BRAKE ..................................................... 164
AUTOMATIC TRANSMISSION............................ 165 Key Ignition Park Interlock ........................ 166Brake/Transmission Shift Interlock
System ........................................................ 166 Fuel Economy (ECON) Mode .....................167Six-Speed Automatic Transmission ..........167
Gear Ranges ..............................................168
POWER STEERING ............................................. 172
Power Steering Fluid Check ......................173
SPEED CONTROL — IF EQUIPPED .................... 173
To Activate .................................................. 174To Set A Desired Speed .............................174To Vary The Speed Setting ........................ 174To Accelerate For Passing ........................ 175To Resume Speed......................................175
To Deactivate .............................................175
PARKSENSE REAR PARK ASSIST
— IF EQUIPPED ................................................... 175
ParkSense Sensors ...................................176
ParkSense Warning Display ......................176
ParkSense Display ..................................... 176Enabling/Disabling ParkSense ................. 178
Service The ParkSense Rear Park Assist
System ........................................................ 178 Cleaning The ParkSense System ..............178
ParkSense System Usage Precautions ....178 PARKVIEW REAR BACK UP CAMERA ............. 179
REFUELING THE VEHICLE ................................. 181
Loose Fuel Filler Cap Message ................. 181
VEHICLE LOADING ............................................182
Certification Label ..................................... 182
TRAILER TOWING ............................................... 183
Common Towing Definitions ..................... 183Trailer Hitch Classification ........................ 184
Trailer Towing Weights
(Maximum Trailer Weight Ratings) .......... 186 Trailer And Tongue Weight ....................... 186
Towing Requirements ............................... 187Towing Tips ................................................ 189
RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) .......................... 191
Towing This Vehicle Behind Another
Vehicle ........................................................ 191 Recreational Towing — All Models ............ 191
DRIVING TIPS ...................................................... 192
Driving On Slippery Surfaces .................... 192
Driving Through Water .............................. 192
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .......................194
BULB REPLACEMENT ........................................ 194Replacement Bulbs .................................. 194Replacing Exterior Bulbs ........................... 196 FUSES .................................................................. 197
General Information .................................. 198
Totally Integrated Power Module
(Fuses) ....................................................... 198
JACKING AND TIRE CHANGING ....................... 202
Jack Location ............................................. 203
Spare Tire Tools ......................................... 203To Access Spare Tire Winch Drive Nut ..... 203Spare Tire Removal .................................. 205
Spare Tire Removal Instructions .............. 205
Preparations For Jacking ......................... 206
Jacking Instructions................................... 206
Securing The Compact Spare Tire ............ 210
Road Tire Installation ................................ 211
TIRE SERVICE KIT — IF EQUIPPED ................... 212
JUMP STARTING ................................................ 219
Preparations For Jump Start ..................... 219
Jump Starting Procedure .......................... 220
IF YOUR ENGINE OVERHEATS ......................... 221
GEAR SELECTOR OVERRIDE ........................... 222
FREEING A STUCK VEHICLE ............................. 223
TOWING A DISABLED VEHICLE ....................... 224
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................. 225
EVENT DATA RECORDER (EDR) ....................... 225

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GETTING TO KNOW YOUR VEHICLE11
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.IGNITION SWITCH
Wireless Ignition Node (WIN)
The Wireless Ignition Node (WIN) operates
similar to an ignition switch. It has four
operating positions, three with detents and one
that is spring-loaded. The detent positions are
OFF, ACC, and ON/RUN. The START position is a
spring-loaded momentary contact position.
When released from the START position, the
switch automatically returns to the ON/RUN
position.

Wireless Ignition Switch

1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
4 — START
2

20_RT_OM_EN_USC_t.book Page 11

GETTING TO KNOW YOUR VEHICLE13
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the Remote Start button one
time or allow the remote start cycle to complete
the entire 15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle
security alarm (if equipped). Then, insert the key
into the ignition and place the ignition in the
ON/RUN position.
NOTE:
The ignition must be placed in the ON/RUN
position in order to drive the vehicle.
The message “Remote Start Active — Key To
Run” will display in the instrument cluster
display until you place the ignition in the
ON/RUN position.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
2

20_RT_OM_EN_USC_t.book Page 13

GETTING TO KNOW YOUR VEHICLE15
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors for unauthorized entry and the ignition
switch for unauthorized operation. When the
alarm is activated, the interior switches for door
locks, power sliding doors and power liftgate
are disabled. The vehicle security alarm
provides both audible and visible signals.
If something triggers the alarm, the vehicle
security alarm will provide the following audible
and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the
vehicle security light in the instrument cluster
will flash.
Rearming Of The System
The vehicle security alarm will rearm itself after
the 15 additional minutes of the park lamps
and vehicle security light flashing, if the system
has not been disabled. If the condition which
initiated the alarm is still present, the system
will ignore that condition and monitor the
remaining doors and ignition.
To Arm The System
Follow these steps to arm the vehicle security
alarm:

1. Make sure the vehicle’s ignition is placed in the OFF position (refer to "Starting The
Engine" in "Starting And Operating" for
further information).

2. Perform one of the following methods to lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the key fob.
3. If any doors are open, close them.
To Disarm The System
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.
Cycle the vehicle ignition system out of the
OFF position. Insert a valid key into the igni -
tion switch and place the ignition into the ON
position.
2

20_RT_OM_EN_USC_t.book Page 15

GETTING TO KNOW YOUR VEHICLE29
Front Heated Seats
There are two heated seat switches that allow
the driver and passenger to operate the seats
independently. The controls for each heater are
located on the switch bank below the climate
controls. You can choose from HI, LO or OFF heat
settings. Amber indicator lights in each switch
indicate the level of heat in use. Two indicator
lights will illuminate for HI, one for LO and none
for OFF.
Push the heated seat button once to turn
the HI setting on.
Push the heated seat button a second
time to turn the LO setting on.
Push the heated seat button a third time
to turn the heating elements off.
NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.
If the HI-level setting is selected, the system will
automatically switch to LO-level after approxi -
mately 60 minutes of continuous operation. At
that time, the display will change from HI to LO,
indicating the change. The LO-level setting will
turn off automatically after approximately
45 minutes. Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated seats can be programmed to come
on during a remote start.
This feature can be programmed through the
instrument cluster display. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
2

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34GETTING TO KNOW YOUR VEHICLE
(Continued)
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on it can operate for an
average of 80 minutes before automatically
shutting off. This time may vary depending on
the temperature of the environment.
The heated steering wheel can shut off early or
may not turn on when the steering wheel is
already warm.
The heated steering wheel control button is
located on the center of the instrument panel
below the climate controls.
Push the heated steering wheel button
once to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programed to
come on during a remote start. Refer to
“Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
MIRRORS
Automatic Dimming Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
NOTE:
The Automatic Dimming feature is disabled
when the vehicle is in REVERSE to improve rear
view viewing.WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
WARNING! (Continued)

20_RT_OM_EN_USC_t.book Page 34

68GETTING TO KNOW YOUR VEHICLE
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
INTERNAL EQUIPMENT
Storage
Glove Compartments
The glove compartment is located on the
passenger side of the instrument panel and
features both an upper and lower storage area.
Upper And Lower Glove Compartments

To open the upper compartment, push in the
release button located on the left side of the
upper door. The door will automatically open.

Upper Compartment Release Button

To close the compartment door, push
downward on the door's surface to latch the
door closed.

20_RT_OM_EN_USC_t.book Page 68