2020 DODGE GRAND CARAVAN Owners Manual

IN CASE OF EMERGENCY223
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Then,
shift back and forth between DRIVE and
REVERSE while gently pressing the accelerator.
Use the least amount of accelerator pedal
pressure that will maintain the rocking motion,
without spinning the wheels or racing the
engine. Push the "ESC OFF" switch, to place
the Electronic Stability Control (ESC)
system in "ESC Partial OFF" mode,
before rocking the vehicle. Refer to
“Electronic Brake Control System” in “Safety”
for further information. Once the vehicle has
been freed, push the "ESC OFF" switch again to
restore "ESC ON" mode.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after
every five rocking-motion cycles. This will
minimize overheating and reduce the risk of
transmission failure during prolonged efforts
to free a stuck vehicle.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle
and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer than 30 seconds continuously without
stopping when you are stuck and do not let
anyone near a spinning wheel, no matter
what the speed.
CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission
shifting occurring).
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224IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed. If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
If the key fob is unavailable or the vehicle's
battery is discharged, refer to "Gear Selector
Override" in this section for instructions on
shifting the transmission out of PARK for
towing.
Towing Condition
Wheels OFF The GroundALL MODELS
Flat Tow NONEIf transmission is operable:
Transmission in NEUTRAL
25 mph (40 km/h) max speed
15 miles (24 km) max distance
Wheel Lift Or Dolly Tow
Rear
Front
OK
Flatbed ALLBEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flatbed
truck, do not attach to front or rear suspen-
sion components. Damage to your vehicle
may result from improper towing.
Do not push or tow this vehicle with another
vehicle as damage to the bumper fascia
and transmission may result.

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IN CASE OF EMERGENCY225
The manufacturer recommends towing your
vehicle with all four wheels OFF the ground
using a flatbed. If flatbed equipment is not
available, and the transmission is operable, the
vehicle may be flat towed (with all four wheels
ON the ground) under the following conditions:
The transmission must be in NEUTRAL.
The towing distance must not exceed
15 miles (24 km).
The towing speed must not exceed 25 mph
(40 km/h). If the transmission is not operable, or the
vehicle must be towed faster than 25 mph
(40 km/h) or farther than 15 miles (24 km), it
must be towed with the front wheels OFF the
ground (using a flatbed truck, or wheel lift
equipment with the front wheels raised).
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System. Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the
Enhanced Accident Response System (EARS)
function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the Event
Data Recorder (EDR).CAUTION!
Towing faster than 25 mph (40 km/h) or
farther than 15 miles (24 km) with front
wheels on the ground can cause severe
transmission damage. Damage from
improper towing is not covered by the New
Vehicle Limited Warranty.
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226
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
This vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating
Conditions can cause the change oil message
to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle
serviced as soon as possible, within the next
500 miles (805 km).An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, the message can be reset by
referring to the steps described under
“Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further
information.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change engine oil at 4,000 miles (6,500 km) if
the vehicle is operated in a dusty and off road
environment or is operated predominately at
idle or only very low engine RPM. This type of
vehicle use is considered Severe Duty.Once A Month Or Before A Long Trip:Check engine oil level.
Check windshield washer fluid level.
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir,
brake master cylinder, and power steering
and fill as needed.
Check function of all interior and exterior
lights.

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SERVICING AND MAINTENANCE227
Maintenance Plan
Required Maintenance Intervals.
Refer to the maintenance schedules on the following page for the required maintenance intervals.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter.
Rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
Inspect battery and clean and tighten terminals as required.
Inspect the CV/Universal joints.
Inspect brake pads, shoes, rotors, drums, hoses and park brake.
Inspect engine cooling system protection and hoses.
Inspect exhaust system.
Inspect engine air cleaner if using in dusty or off-road conditions, replace engine air cleaner filter if necessary.
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228SERVICING AND MAINTENANCE
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X Inspect front suspension, tie rod ends,
boot seals, and replace if necessary. X
X X XX XX
Inspect the brake linings, replace as
necessary. X
X X XX XX
Additional Maintenance
Replace engine air filter. XX XXX
Replace cabin/air conditioning filter. X XX XX XX
Replace spark plugs.
1X
Flush and replace the engine coolant
at 10 years or 150,000 miles
(240,000 km) whichever comes first. X
X

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SERVICING AND MAINTENANCE229
Change automatic transmission fluid
and filter if using your vehicle for any of
the following: police, taxi, fleet, or
frequent trailer towing. X
X
Change automatic transmission fluid
and filter. X
Inspect and replace PCV valve if
necessary. X
1. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
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230SERVICING AND MAINTENANCE
(Continued)
WARNING!
You can be badly injured working on or
around a motor vehicle. Do only service
work for which you have the knowledge and
the right equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.Failure to properly inspect and maintain
your vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an
accident.
WARNING! (Continued)

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