2020 DODGE DURANGO towing

292IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
If the key fob is unavailable, or the vehicle's
battery is discharged, refer to “Manual Park
Release” in this chapter for instructions on
shifting the transmission out of PARK (P) for
towing or loading onto a flatbed truck. NOTE:
SRT Models:
The manufacturer requires towing
your vehicle with all four wheels OFF the ground
using a flatbed.
REAR WHEEL DRIVE MODELS
The manufacturer recommends towing your
vehicle with all four wheels OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
towed (with rear wheels on the ground) under
the following conditions:
The transmission must be in NEUTRAL (N).
Refer to “Manual Park Release” in this
section for instructions on shifting the trans -
mission to NEUTRAL (N) when the engine is
off.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed
30 miles (48 km). If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) or farther than 30 miles (48 km), tow
with the rear wheels
OFF the ground.
Acceptable methods are to tow the vehicle on a
flatbed, or with the front wheels raised and the
rear wheels on a towing dolly, or (when using a
suitable steering wheel stabilizer to hold the
front wheels in the straight position) with the
rear wheels raised and the front wheels ON the
ground.
ALL WHEEL DRIVE MODELS
The manufacturer recommends towing with all
wheels OFF the ground. Acceptable methods
are to tow the vehicle on a flatbed or with one
end of the vehicle raised and the opposite end
on a towing dolly.
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen -
sion components. Damage to your vehicle
may result from improper towing.
CAUTION!
Towing faster than 30 mph (48 km/h) or
farther than 30 miles (48 km) with rear
wheels on the ground can cause severe
transmission damage. Damage from
improper towing is not covered under the
New Vehicle Limited Warranty.

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IN CASE OF EMERGENCY293
If flatbed equipment is not available, and the
transfer case is operable, vehicles with a
two-speed transfer case may be towed (in the
forward direction, with ALL wheels on the
ground), IF the transfer case is in NEUTRAL (N)
and the transmission is in PARK. Refer to
“Recreational Towing” in “Starting And
Operating” for detailed instructions.
Vehicles equipped with a single-speed transfer
case have no NEUTRAL (N) position, and
therefore must be towed will all four wheels OFF
the ground.TOWING A DISABLED SRT VEHICLE
The manufacturer requires towing your vehicle
with all four wheels OFF the ground using a
flatbed.
If the key fob is unavailable, or the vehicle's
battery is discharged, refer to “Manual Park
Release” in this section for instructions on
shifting the transmission out of PARK (P) for
loading onto a flatbed truck.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the
Enhanced Accident Response System (EARS)
function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the Event
Data Recorder (EDR).
CAUTION!
Front or rear wheel lifts must not be used (if
the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear
wheel lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
CAUTION!
Towing this vehicle using any other method
can cause severe transmission and/or
transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
6

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296SERVICING AND MAINTENANCE
Inspect the front and rear axle fluid,
change if using your vehicle for police,
taxi, fleet, off-road or frequent trailer
towing. X
X X XX XX
Inspect the brake linings, parking
brake function. X
X X XX XX
Inspect transfer case fluid. XX X X
Additional Maintenance
Replace engine air filter. XX XXX
Replace the air conditioning filter. X XX XX XX
Replace spark plugs.
1X
Flush and replace the engine coolant
at 10 years or 150,000 miles
(240,000 km) whichever comes first. X
X
Replace accessory drive belt. X
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000

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SERVICING AND MAINTENANCE301
Inspect the CV/Universal joints. X X X X X X X X X X X X X X X X X X X X X X X X X
Inspect the exhaust system. X X X X X X X X X X X X
Adjust the parking brake on
vehicles equipped with four
wheel disc brakes. X
XXXX
Drain the transfer case and refill. XXXXX
Inspect the accessory drive belts
replace if necessary. X
X
Inspect the front and rear axle
fluid. Change if using your vehicle
for any of the following: police,
taxi, fleet, sustained high speed
driving, off-road or frequent
trailer towing. X
XXXXX
Miles:6,000
12,000
18,000
24,000
30,000
36,000
42,000
48,000
54,000
60,000
66,000
72,000
78,000
84,000
90,000
96,000
102,000
108,000
114,000
120,000
126,000
132,000
138,000
144,000
150,000
Or Months: 6 1
21
82
43
03
64
24
85
46
06
67
27
88
49
09
61
0
21
0
81
1
41
2
01
2
61
3
21
3
81
4
41
5
0
Or Kilometers:
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
160,000
170,000
180,000
190,000
200,000
210,000
220,000
230,000
240,000
250,000
7

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SERVICING AND MAINTENANCE321
In unusual situations involving grossly
malfunctioning engine operation, a scorching
odor may suggest severe and abnormal catalyst
overheating. If this occurs, stop the vehicle, turn
off the engine and allow it to cool. Service,
including a tune-up to manufacturer's
specifications, should be obtained immediately.
To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the trans -
mission is in gear and the vehicle is in
motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition
components disconnected or removed, such
as when diagnostic testing, or for prolonged
periods during very rough idle or malfunc -
tioning operating conditions.
COOLING SYSTEMEngine Coolant Checks
Check the engine coolant (antifreeze)
protection every 12 months (before the onset of
freezing weather, where applicable). If the
engine coolant (antifreeze) is dirty, the system
should be drained, flushed, and refilled with
fresh OAT coolant (conforming to MS.90032) by
an authorized dealer. Check the front of the
A/C condenser for any accumulation of bugs,
leaves, etc. If dirty, clean by gently spraying
water from a garden hose vertically down the
face of the condenser.
Check the engine cooling system hoses for
brittle rubber, cracking, tears, cuts, and
tightness of the connection at the coolant
recovery bottle and radiator. Inspect the entire
system for leaks. DO NOT REMOVE THE
COOLANT PRESSURE CAP WHEN THE COOLING
SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
NOTE:
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam
coming from under the hood, do not open
the hood until the radiator has had time
to cool. Never open a cooling system pres -
sure cap when the radiator or coolant bottle
is hot.
Keep hands, tools, clothing, and jewelry
away from the radiator cooling fan when
the hood is raised. The fan starts automati -
cally and may start at any time, whether the
engine is running or not.
When working near the radiator cooling fan,
disconnect the fan motor lead or turn the
ignition to the OFF mode. The fan is
temperature controlled and can start at any
time the ignition is in the ON mode.7

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SERVICING AND MAINTENANCE333
For further information on GAWRs, vehicle
loading, and trailer towing, refer to “Vehicle
Loading” in the “Starting And Operating”
section of this manual.
To determine the maximum loading conditions
of your vehicle, locate the statement “The
combined weight of occupants and cargo
should never exceed XXX kg or XXX lbs” on the
Tire and Loading Information placard. The
combined weight of occupants, cargo/luggage
and trailer tongue weight (if applicable) should
never exceed the weight referenced here.
Steps For Determining Correct Load
Limit—
(1) Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on your
vehicle's placard.
(2) Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
(3) Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lbs. (4) The resulting figure equals the
available amount of cargo and luggage
load capacity. For example, if “XXX”
amount equals 1400 lbs. and there will
be five 150 lb passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs.
(1400-750 (5x150) = 650 lbs.)
(5) Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer,
load from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage load
capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg
and there will be five 68 kg passengers in your
vehicle, the amount of available cargo and
luggage load capacity is 295 kg (635-340
(5x68) = 295 kg) as shown in step 4.
NOTE:
If your vehicle will be towing a trailer, load
from your trailer will be transferred to your
vehicle. The following table shows examples
on how to calculate total load, cargo/
luggage, and towing capacities of your
vehicle with varying seating configurations
and number and size of occupants. This table
is for illustration purposes only and may not
be accurate for the seating and load carry
capacity of your vehicle.
For the following example, the combined
weight of occupants and cargo should never
exceed 865 lbs (392 kg).
7

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340SERVICING AND MAINTENANCE
Install Winter tires on your vehicle when
ambient temperatures are less than 40°F
(5°C) or if roads are covered with ice or snow.
For more information, contact an authorized
dealer.
Summer tires do not contain the all season
designation or mountain/snowflake symbol on
the tire sidewall. Use Summer tires only in sets
of four; failure to do so may adversely affect the
safety and handling of your vehicle.
Snow Tires
Some areas of the country require the use of
snow tires during the Winter. Snow tires can be
identified by a “mountain/snowflake” symbol
on the tire sidewall. If you need snow tires, select tires
equivalent in size and type to the
original equipment tires. Use snow
tires only in sets of four; failure to do
so may adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings
than what was originally equipped with your
vehicle and should not be operated at
sustained speeds over 75 mph (120 km/h). For
speeds above 75 mph (120 km/h) refer to
original equipment or an authorized tire dealer
for recommended safe operating speeds,
loading and cold tire inflation pressures.
While studded tires improve performance on
ice, skid and traction capability on wet or dry
surfaces may be poorer than that of
non-studded tires. Some states prohibit
studded tires; therefore, local laws should be
checked before using these tire types.
SPARE TIRES — IF EQUIPPED
NOTE:
For vehicles equipped with Tire Service Kit
instead of a spare tire, please refer to “Tire
Service Kit” in “In Case Of Emergency” for
further information. Refer to the “Towing Requirements - Tires” in
“Starting And Operating” for restrictions when
towing with a spare tire designated for
temporary emergency use.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped
Your vehicle may be equipped with a spare tire
and wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle.
If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire
rotation pattern.
WARNING!
Do not use Summer tires in snow/ice
conditions. You could lose vehicle control,
resulting in severe injury or death. Driving too
fast for conditions also creates the possibility
of loss of vehicle control.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic
car wash with a compact or limited use
temporary spare installed. Damage to the
vehicle may result.

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450
Radiator Cap
............................................. 323Selection Of Coolant (Antifreeze)......322, 355, 356, 357, 359Corrosion Protection...................................... 346Cruise Control (Speed Control)............ 205, 208Cruise Light......................................... 117, 119Cupholders...................................................... 86Customer Assistance..................................... 444Cybersecurity................................................. 361
D
Daytime Running Lights................................... 51Dealer Service............................................... 308Defroster, Windshield.................................... 181Diagnostic System, Onboard......................... 120Disabled Vehicle Towing................................ 290DisposalAntifreeze (Engine Coolant)....................... 323Disturb........................................................... 420Do Not Disturb............................................... 441Door Ajar.............................................. 111, 112Door Ajar Light..................................... 111, 112Door Locks............................................... 24, 29Child-Protection Door Lock — Rear Doors.... 29Door Opener, Garage....................................... 78Doors............................................................... 24Driver’s Seat Back Tilt..................................... 32Driving........................................................... 257DVD Player (Video Entertainment
System)......................................................... 425
E
Economy (Fuel) Mode................................... 192Electric Brake Control System....................... 123Anti-Lock Brake System............................ 122Electronic Roll Mitigation................. 124, 130Electric Remote Mirrors................................... 49Electrical Outlet, Auxiliary (Power Outlet)......... 87Electronic Speed Control (Cruise Control)..... 206Electronic Stability Control (ESC).................. 125Electronic Throttle Control Warning Light...... 111Electronically Shifted Transfer Case............. 199Emergency Gas Can Refueling...................... 286Emergency, In Case OfFreeing Vehicle When Stuck..................... 289Hazard Warning Flasher........................... 261Jacking............................................ 275, 327Jump Starting........................................... 283Emission Control System Maintenance........ 121Engine.................................................. 304, 306Air Cleaner................................................ 311Block Heater............................................. 188Break-In Recommendations............ 188, 189Compartment......................... 304, 305, 306Compartment Identification............. 304, 305Coolant (Antifreeze).................................. 359Cooling..................................................... 321Exhaust Gas Caution....................... 180, 354Fails To Start............................................ 187Flooded, Starting...................................... 187
Fuel Requirements.......................... 351, 355Jump Starting........................................... 283Oil........................ 308, 309, 355, 356, 359Oil Filler Cap........................... 304, 309, 310Oil Filter.................................................... 311Oil Selection.................. 309, 355, 356, 357Oil Synthetic.............................................. 311Overheating.............................................. 287Starting............................................ 184, 185Engine Oil Viscosity.............................. 309, 310Engine Oil Viscosity Chart.............................. 310Enhanced Accident Response Feature161, 293Ethanol.......................................................... 353Exhaust Gas Cautions.......................... 180, 354Exhaust System................................... 180, 320Exterior Lights............................... 50, 183, 266
F
FiltersAir Cleaner
................................................ 311Air Conditioning........................ 70, 311, 314Engine Oil........................................ 311, 359Engine Oil Disposal................................... 311Flashers........................................................ 261Hazard Warning........................................ 261Turn Signals............................ 118, 183, 269Flash-To-Pass...................................................52Flooded Engine Starting................................ 187

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