2020 DODGE DURANGO towing

3
EXTERIOR LIGHTS ................................................50 Multifunction Lever ...................................... 50
Headlight Switch ......................................... 50
Daytime Running Lights (DRLs) —
If Equipped .................................................. 51 High/Low Beam Switch ............................... 51
Automatic High Beam — If Equipped .......... 51
Flash-To-Pass .............................................. 52
Automatic Headlights ................................. 52
Parking Lights And Panel Lights ................. 52
Headlights On Automatically With
Wipers........................................................... 52 Headlight Delay ............................................ 52
Lights-On Reminder ..................................... 52
Fog Lights — If Equipped ............................. 53
Turn Signals ................................................. 53
Lane Change Assist — If Equipped ............. 53
Battery Saver................................................ 53
INTERIOR LIGHTS ................................................54
Courtesy Lights ............................................ 54
WINDSHIELD WIPERS AND WASHERS .............55
Windshield Wiper Operation ....................... 55
Rain Sensing Wipers — If Equipped ........... 57
Rear Window Wiper/Washer ...................... 58
CLIMATE CONTROLS ............................................58
Automatic Climate Control Overview .......... 58
Climate Control Functions ........................... 68
Automatic Temperature Control (ATC) ....... 69
Operating Tips ............................................. 69 WINDOWS ............................................................ 71
Power Windows............................................ 71
Wind Buffeting ............................................ 72
POWER SUNROOF — IF EQUIPPED .................... 73
Opening Sunroof .......................................... 73
Closing Sunroof............................................ 74
Wind Buffeting ............................................ 74
Sunshade Operation.................................... 74
Pinch Protect Feature.................................. 74
Sunroof Maintenance.................................. 74
Ignition Off Operation .................................. 74
HOOD ..................................................................... 75
Opening The Hood ....................................... 75
Closing The Hood ......................................... 75
LIFTGATE ............................................................... 75
Power Liftgate — If Equipped ...................... 75
Cargo Area Features ................................... 77
GARAGE DOOR OPENER — IF EQUIPPED ......... 78
Before You Begin Programming
HomeLink® .................................................. 79 Canadian/Gate Operator Programming ..... 81
Using HomeLink®........................................ 82
Security......................................................... 82
Troubleshooting Tips ................................... 82
General Information .................................... 83
INTERNAL EQUIPMENT ........................................ 83
Storage ......................................................... 83
Cupholders ................................................... 86
Electrical Power Outlets ............................. 87
Power Inverter — If Equipped ...................... 90
Sunglasses Bin Door ................................... 90 ROOF LUGGAGE RACK — IF EQUIPPED ............90
Deploying The Crossbars ............................ 91
Stowing The Crossbars................................ 93
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER .......................................95Instrument Cluster Descriptions................. 96
SRT INSTRUMENT CLUSTER ...............................97
SRT Instrument Cluster Descriptions ......... 98
INSTRUMENT CLUSTER DISPLAY .......................99
Location And Controls ................................. 99
Engine Oil Life Reset ................................ 101
Display And Messages .............................. 102
Instrument Cluster Display Menu
Items .......................................................... 103 Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ............................... 108
WARNING LIGHTS AND MESSAGES ............... 109
Red Warning Lights ................................... 110
Yellow Warning Lights ............................... 113Yellow Indicator Lights .............................. 117
Green Indicator Lights ............................... 117White Indicator Lights ............................... 119Blue Indicator Lights ................................. 119

20_WD_OM_EN_USC_t.book Page 3

5
SPEED CONTROL — IF EQUIPPED ................... 205 To Activate .................................................206
To Set A Desired Speed ............................206
To Vary The Speed Setting .......................206
To Accelerate For Passing ........................ 207To Resume Speed ..................................... 207To Deactivate ............................................207
ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED ..................................................... 208
Adaptive Cruise Control (ACC)
Operation ....................................................209 Activating Adaptive Cruise Control
(ACC) ...........................................................210 To Activate/Deactivate .............................. 210
To Set A Desired ACC Speed .....................210To Cancel ....................................................211
To Turn Off .................................................. 211To Resume .................................................211
To Vary The Speed Setting .......................212
Setting The Following Distance In ACC.....213
Overtake Aid ...............................................214ACC Operation At Stop ...............................214
Adaptive Cruise Control (ACC) Menu ........214Display Warnings And Maintenance.........215
Precautions While Driving With ACC .........217
General Information ..................................219Normal (Fixed Speed) Cruise Control
Mode...........................................................219 PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ...................................................... 221
ParkSense Sensors ................................... 222
ParkSense Display ..................................... 222
ParkSense Warning Display ...................... 224
Enabling And Disabling ParkSense .......... 225Operation With A Trailer ............................ 225
Service The ParkSense Rear Park Assist
System ........................................................ 225 Cleaning The ParkSense System.............. 226
ParkSense System Usage Precautions .... 226
PARKSENSE FRONT AND REAR PARK
ASSIST — IF EQUIPPED .....................................227
ParkSense Sensors ................................... 228
ParkSense Display ..................................... 228
ParkSense Warning Display ...................... 231
Enabling And Disabling ParkSense .......... 231Operation With A Trailer ............................ 231
Service The ParkSense Park Assist
System ........................................................ 232 Cleaning The ParkSense System.............. 232
ParkSense System Usage Precautions .... 233
LANESENSE — IF EQUIPPED ............................ 234
LaneSense Operation................................ 234
Turning LaneSense On Or Off ................... 234
LaneSense Warning Message .................. 235Changing LaneSense Status..................... 237 PARKVIEW REAR BACK UP CAMERA ............ 237
REFUELING THE VEHICLE ................................. 238
Emergency Fuel Filler Door Release ........ 240
VEHICLE LOADING ............................................. 240
Gross Vehicle Weight Rating (GVWR) ...... 240
Payload....................................................... 240
Gross Axle Weight Rating (GAWR) ............ 240
Tire Size ...................................................... 240Rim Size ..................................................... 241
Inflation Pressure ...................................... 241
Curb Weight ............................................... 241
Loading....................................................... 241
TRAILER TOWING ............................................. 241
Common Towing Definitions ..................... 241
Trailer Hitch Classification ........................ 243
Trailer Towing Weights (Maximum
Trailer Weight Ratings) — Non SRT .......... 244 Trailer Towing Weights (Maximum
Trailer Weight Ratings) — SRT .................. 245 Trailer Hitch Receiver Cover Removal —
If Equipped ................................................. 246 Trailer And Tongue Weight ....................... 246Towing Requirements .............................. 247
Towing Tips ............................................... 251
SNOW PLOW ...................................................... 252

20_WD_OM_EN_USC_t.book Page 5

6
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ......................................... 253 Towing This Vehicle Behind Another
Vehicle .......................................................253 Recreational Towing — Rear-Wheel
Drive Models ..............................................254 Recreational Towing — All Wheel Drive
Models (Single-Speed Transfer Case) ......254 Recreational Towing — All-Wheel Drive
Models (Two-Speed Transfer Case) ..........254
DRIVING TIPS ..................................................... 257
On-Road Driving Tips .................................257
Off-Road Driving Tips .................................258
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ....................... 261
ASSIST AND SOS MIRROR — IF EQUIPPED.... 261General Information ..................................265
BULB REPLACEMENT ....................................... 266
Replacement Bulbs .................................266
Bulb Replacement ....................................268
FUSES .................................................................. 269
General Information ..................................270Underhood Fuses.......................................270 JACKING AND TIRE CHANGING .......................275
Run Flat Tires ............................................. 276
Jack Location ............................................. 276
Spare Tire Stowage ................................... 277
Spare Tire Removal ................................... 277
Preparations For Jacking .......................... 279Jacking Instructions .................................. 279Road Tire Installation ................................ 283
JUMP STARTING ................................................ 283
Preparations For Jump Start ..................... 284Jump Starting Procedure .......................... 285
REFUELING IN EMERGENCY –
IF EQUIPPED ...................................................... 286
IF YOUR ENGINE OVERHEATS .........................287
MANUAL PARK RELEASE .................................. 287
FREEING A STUCK VEHICLE .............................289
TOWING A DISABLED VEHICLE .......................290 Rear Wheel Drive Models.......................... 292All Wheel Drive Models.............................. 292
TOWING A DISABLED SRT VEHICLE ................293
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................293
EVENT DATA RECORDER (EDR) .......................293
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — NON-SRT .............. 294
Maintenance Plan — Non-SRT .................. 294Heavy Duty Use Of The Vehicle................. 298
SCHEDULED SERVICING – SRT ....................... 298
Maintenance Plan — SRT .......................... 300
ENGINE COMPARTMENT .................................. 304
3.6L Engine ................................................ 304
5.7L Engine ................................................ 305
6.4L Engine ................................................ 306
Checking Oil Level ..................................... 307
Adding Washer Fluid ................................ 307
Maintenance-Free Battery ....................... 307Pressure Washing...................................... 308
DEALER SERVICE .............................................. 308
Engine Oil .................................................. 308
Engine Oil Filter ......................................... 311Engine Air Cleaner Filter............................ 311Air Conditioner Maintenance .................... 313Accessory Drive Belt Inspection ............... 315Body Lubrication ....................................... 316
Windshield Wiper Blades ......................... 316
Exhaust System ........................................ 320
Cooling System .......................................... 321
Brake System ............................................ 325Automatic Transmission............................ 326Front/Rear Axle Fluid ............................... 327Transfer Case ............................................ 327

20_WD_OM_EN_USC_t.book Page 6

GETTING TO KNOW YOUR VEHICLE93
STOWING THE CROSSBARS

1. Starting with one crossbar, completely
loosen the thumb screws at both ends.
Slide the crossbar away from the matching
letter to remove it from the deployed
position. Repeat with the other crossbar.

2. Starting with the one crossbar, bend up the pivot supports at each end.

Crossbar Pivot
3. Position the crossbar along the correct side
rail. Make sure the letters on the crossbar
align with the matching letters on the side
rail.

Stowing Crossbars

4. Slide the crossbar outward, away from the center of the roof. The crossbar will nest
fully within the side rail.
Crossbar To Side Rail

5. Once the driver’s side crossbar is in place, tighten the thumb screws completely.

Tightening Crossbar

CAUTION!
Use care when removing and handling the
crossbars to prevent damage to the vehicle.
2

20_WD_OM_EN_USC_t.book Page 93

96GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER DESCRIPTIONS

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Speedometer
Indicates vehicle speed.
3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within
the normal range indicates that the
engine cooling system is operating satis -
factorily.
The pointer will likely indicate a higher
temperature when driving in hot weather,
up mountain grades, or when towing a
trailer. It should not be allowed to exceed
the upper limits of the normal operating
range. 4. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the Keyless Push Button
Ignition is in the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
5. Instrument Cluster Display
The instrument cluster display features a
driver interactive display. Refer to “Instru -
ment Cluster Display” in this chapter for
further information.
NOTE:
The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, refer to “Cooling System” in
“Servicing And Maintenance” and follow the
warnings under the Cooling System Pressure
Cap paragraph.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads “H” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on the “H”, turn the engine off
immediately and call an authorized dealer for
service.

20_WD_OM_EN_USC_t.book Page 96

98GETTING TO KNOW YOUR INSTRUMENT PANEL
SRT INSTRUMENT CLUSTER
D
ESCRIPTIONS

1. Speedometer

Indicates vehicle speed.
2. Tachometer
Indicates the engine speed in revolutions
per minute (RPM x 1000).
3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within
203°F - 230°F (95°C - 110°C) indicates
that the engine cooling system is oper -
ating satisfactorily.
The pointer will likely indicate a higher
temperature when driving in hot weather,
up mountain grades, or when towing a
trailer. It should not be allowed to exceed
the upper limits of the normal operating
range. 4. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the Keyless Push Button
Ignition is in the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
5. Instrument Cluster Display
The instrument cluster display features a
driver interactive display. Refer to “Instru -
ment Cluster Display” in this chapter for
further information.
NOTE:
The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, refer to “Cooling System” in
“Service and Maintenance” and follow the
warnings under the Cooling System Pressure
Cap paragraph.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads greater than 230°F
(110°C) pull over and stop the vehicle. Idle
the vehicle with the air conditioner turned off
until the pointer drops back into the normal
range. If the pointer remains above 230°F
(110°C), turn the engine off immediately and
call an authorized dealer for service.

20_WD_OM_EN_USC_t.book Page 98

108GETTING TO KNOW YOUR INSTRUMENT PANEL
SRT Speed Warning — If Equipped
Push and release the up or down arrow button
until the Speed Warning Menu icon/title is
highlighted in the instrument cluster display.
Push and release the OK button to enter speed
warning. Use the up or down arrow button to
select a desired speed, then push and release
the OK button to set the speed. When the set
speed is exceeded, the indication will light up
yellow and flash along with a pop-up message of
“Speed Warning Exceeded” with a continuous
chime (until the speed is no longer exceeded).
BATTERY SAVER ON/BATTERY SAVER
M
ODE MESSAGE — ELECTRICAL LOAD
R
EDUCTION ACTIONS — IF EQUIPPED
This vehicle is equipped with an Intelligent
Battery Sensor (IBS) to perform additional
monitoring of the electrical system and status
of the vehicle battery.
In cases when the IBS detects charging system
failure, or the vehicle battery conditions are
deteriorating, electrical load reduction actions
will take place to extend the driving time and
distance of the vehicle. This is done by reducing
power to or turning off non-essential electrical
loads. Load reduction is only active when the engine is
running. It will display a message if there is a
risk of battery depletion to the point where the
vehicle may stall due to lack of electrical supply,
or will not restart after the current drive cycle.
When load reduction is activated, the message
“Battery Saver On” or “Battery Saver Mode” will
appear in the instrument cluster.
These messages indicate the vehicle battery
has a low state of charge and continues to lose
electrical charge at a rate that the charging
system cannot sustain.
NOTE:
The charging system is independent from
load reduction. The charging system
performs a diagnostic on the charging
system continuously.
If the Battery Charge Warning Light is on it
may indicate a problem with the charging
system. Refer to “Battery Charge Warning
Light” in this chapter for further information.
The electrical loads that may be switched off
(if equipped), and vehicle functions which can
be affected by load reduction:
Heated Seat/Vented Seats/Heated Wheel
Rear Defroster And Heated Mirrors
HVAC System
115 Volt AC Power Inverter System
Audio and Telematics System
Loss of the battery charge may indicate one or
more of the following conditions:
The charging system cannot deliver enough
electrical power to the vehicle system
because the electrical loads are larger than
the capability of the charging system. The
charging system is still functioning properly.
Turning on all possible vehicle electrical
loads (e.g. HVAC to max settings, exterior and
interior lights, overloaded power outlets
+12 Volt, 115 Volt AC, USB ports) during
certain driving conditions (city driving,
towing, frequent stopping, etc.).

20_WD_OM_EN_USC_t.book Page 108

112GETTING TO KNOW YOUR INSTRUMENT PANEL
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as
a bulb check. If the light does not come on
during starting, have the system checked by an
authorized dealer.
Engine Coolant Temperature Warning
Light
This warning light warns of an
overheated engine condition. If the
engine coolant temperature is too
high, this indicator will illuminate and
a single chime will sound. If the temperature
reaches the upper limit, a continuous chime will
sound for four minutes or until the engine is
able to cool, whichever comes first.
If the light turns on while driving, safely pull over
and stop the vehicle. If the Air Conditioning
(A/C) system is on, turn it off. Also, shift the
transmission into NEUTRAL (N) and idle the
vehicle. If the temperature reading does not
return to normal, turn the engine off
immediately and call for service. Refer to “If Your Engine Overheats” in “In Case
Of Emergency” for further information.
Hood Open Warning Light
This warning light will illuminate when
the hood is left open and not fully
closed.
NOTE:
If the vehicle is moving, there will also be a
single chime.
Liftgate Open Warning Light
This warning light will illuminate when
the liftgate is open.
NOTE:
If the vehicle is moving, there will also be a
single chime.
Oil Pressure Warning Light
This warning light will illuminate to
indicate low engine oil pressure. If the
light turns on while driving, stop the
vehicle, shut off the engine as soon as
possible, and contact an authorized dealer. A
chime will sound when this light turns on. Do not operate the vehicle until the cause is
corrected. This light does not indicate how
much oil is in the engine. The engine oil level
must be checked under the hood.
Oil Temperature Warning Light
This warning light will illuminate to
indicate the engine oil temperature is
high. If the light turns on while driving,
stop the vehicle and shut off the
engine as soon as possible. Wait for oil
temperature to return to normal levels.
Trailer Brake Disconnected Warning Light
This warning light will illuminate when
the Trailer Brake has been
disconnected. Refer to “Towing
Requirements — Trailer Brakes” in
“Starting And Operating” for further
information.

20_WD_OM_EN_USC_t.book Page 112