2020 DODGE DURANGO towing

STARTING AND OPERATING201
For additional information on the appropriate
use of each transfer case mode position, see
the information below:
AWD Auto
All-Wheel Drive Auto Range – This range sends
power to the rear wheels. The all-wheel drive
system will be automatically engaged when the
vehicle senses a loss of traction. Additional
traction for varying road conditions.
LOW Range
All-Wheel Drive Low Range – This range
provides low speed all-wheel drive. Locks the
front and rear driveshafts together forcing the
front and rear wheels to rotate at the same
speed. Additional traction and maximum pulling
power for loose, slippery road surfaces only. Do
not exceed 25 mph (40 km/h).
NEUTRAL (N)
This range disengages both the front and rear
driveshafts from the powertrain. To be used for
flat towing behind another vehicle. Refer to
“Recreational Towing” in this chapter for further
information.
SHIFTING PROCEDURE
NOTE:
If any of the requirements to select a new
transfer case position have not been met, the
transfer case will not shift. The position indi -
cator light for the previous position will
remain on and the newly selected position
indicator light will continue to flash until all
the requirements for the selected position
have been met. To retry a shift: return the control switch back
to the original position, make certain all shift
requirements have been met, wait five
seconds and try the shift again.
If all the requirements to select a new
transfer case position have been met, the
current position indicator light will turn off,
the selected position indicator light will flash
until the transfer case completes the shift.
When the shift is complete, the position indi
-
cator light for the selected position will stop
flashing and remain on.
AWD Auto To Low Range
NOTE:
When shifting into or out of LOW RANGE some
gear noise may be heard. This noise is normal
and is not detrimental to the vehicle or occu -
pants.
Shifting can be performed with the vehicle
rolling 2 to 3 mph (3 to 5 km/h) or completely
stopped. Use either of the following procedures:
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL position without first
fully engaging the parking brake. The transfer
case NEUTRAL position disengages both the
front and rear drive shafts from the
powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The
parking brake should always be applied when
the driver is not in the vehicle.
5

20_WD_OM_EN_USC_t.book Page 201

202STARTING AND OPERATING
Preferred Procedure

1. With the engine running, slow the vehicle
to 2 to 3 mph (3 to 5 km/h).

2. Shift the transmission into NEUTRAL.
3. While still rolling, rotate the AWD control switch to the desired position.
4. After the desired position indicator light is on (not flashing), shift the transmission
back into gear.
Alternate Procedure

1. Bring the vehicle to complete stop.

2. With the ignition in ON/RUN position and engine running, shift the transmission to
NEUTRAL.
3. Rotate the AWD control switch to the desired position.
4. After the desired position indicator light is on (not flashing), shift the transmission
back into gear. NOTE:
If steps 1 or 2 of either the Preferred or Alter
-
nate Procedure are not satisfied prior to
attempting the shift or if they no longer are
being met while the shift attempt is in
process, the desired position indicator light
will flash continuously while the original posi -
tion indicator light is on, until all require -
ments have been met.
The ignition switch must be in the ON/RUN
position for a shift to take place and for the
position indicator lights to be operable. If the
ignition switch is not in the ON/RUN position,
then the shift will not take place and no posi -
tion indicator lights will be on or flashing.
NEUTRAL Shift Procedure
For information regarding the transfer case
NEUTRAL (N) shift procedure, refer to “Shifting
Into NEUTRAL (N)” in “Recreational Towing” in
this chapter.
FUEL SAVER TECHNOLOGY 5.7L/6.4L ONLY
— IF EQUIPPED
This feature offers improved fuel economy by
shutting off four of the engine's eight cylinders
during light load and cruise conditions. The
system is automatic with no driver inputs or
additional driving skills required.
NOTE:
This system may take some time to return to full
functionality after a battery disconnect.
POWER STEERING
The electric power steering system will give you
good vehicle response and increased ease of
maneuverability in tight spaces. The system will
vary its assist to provide light efforts while
parking and good feel while driving. If the
electric steering system experiences a fault that
prevents it from providing assist, you will still
have the ability to steer the vehicle manually.

20_WD_OM_EN_USC_t.book Page 202

STARTING AND OPERATING209
(Continued)
ADAPTIVE CRUISE CONTROL (ACC)
O
PERATION
The Speed Control buttons (located on the right
side of the steering wheel) operate the Adaptive
Cruise Control (ACC) system.
Adaptive Cruise Control Buttons

NOTE:
Any chassis / suspension or tire size modifica -
tions to the vehicle will affect the performance
of the ACC and Forward Collision Warning
system.
The ACC system:
Does not react to pedestrians,
oncoming vehicles, and stationary
objects (e.g., a stopped vehicle in a
traffic jam or a disabled vehicle).
Cannot take street, traffic, and weather
conditions into account, and may be
limited upon adverse sight distance
conditions.
Does not always fully recognize
complex driving conditions, which can
result in wrong or missing distance
warnings.
Will bring the vehicle to a complete stop
while following a target vehicle and hold
the vehicle for two seconds in the stop
position. If the target vehicle does not
start moving within two seconds the
ACC system will display a message that
the system will release the brakes and
that the brakes must be applied manu -
ally. An audible chime will sound when
the brakes are released.
WARNING! (Continued)
You should switch off the ACC system:
When driving in fog, heavy rain, heavy
snow, sleet, heavy traffic, and complex
driving situations (i.e., in highway construc -
tion zones).
When entering a turn lane or highway off
ramp; when driving on roads that are
winding, icy, snow-covered, slippery, or
have steep uphill or downhill slopes.
When towing a trailer up or down steep
slopes.
When circumstances do not allow safe
driving at a constant speed.
WARNING! (Continued)
1 — CANC/Cancel
2 — Normal (Fixed Speed) Cruise Control On/Off
3 — Adaptive Cruise Control (ACC) On/Off
4 — Distance Setting Decrease
5 — SET (+)/Accel
6 — RES/Resume
7 — SET (-)/Decel
8 — Distance Setting Increase
5

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STARTING AND OPERATING217
PRECAUTIONS WHILE DRIVING WITH
ACC
In certain driving situations, ACC may have
detection issues. In these cases, ACC may
brake late or unexpectedly. The driver needs to
stay alert and may need to intervene.
Towing A Trailer
Towing a trailer is not advised when using ACC.
Offset Driving
ACC may not detect a vehicle in the same lane
that is offset from your direct line of travel, or a
vehicle merging in from a side lane. There may
not be sufficient distance to the vehicle ahead.
The offset vehicle may move in and out of the
line of travel, which can cause your vehicle to
brake or accelerate unexpectedly.
Offset Driving Condition Example
Turns And Bends
When driving on a curve with ACC engaged, the
system may decrease the vehicle speed and
acceleration for stability reasons, with no target
vehicle detected. Once the vehicle is out of the
curve, the system will resume your original set
speed. This is a part of normal ACC system
functionality.
NOTE:
On tight turns ACC performance may be limited.
Turn Or Bend Example

Using ACC On Hills
When driving on hills, ACC may not detect a
vehicle in your lane. Depending on the speed,
vehicle load, traffic conditions, and the
steepness of the hills, ACC performance may be
limited.

ACC Hill Example
5

20_WD_OM_EN_USC_t.book Page 217

STARTING AND OPERATING225
ENABLING AND DISABLING PARKSENSE
ParkSense can be enabled and disabled with
the ParkSense switch.
When the ParkSense switch is pushed
to disable the system, the instrument
cluster will display the “PARKSENSE
OFF” message for approximately five
seconds. When the gear selector is moved to
REVERSE and the system is disabled, the
instrument cluster display will display the
“PARKSENSE OFF” message for as long as the
vehicle is in REVERSE.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
The ParkSense switch LED will be on when
ParkSense is disabled or requires service. The
ParkSense switch LED will be off when the
system is enabled. If the ParkSense switch is
pushed, and the system requires service, the
ParkSense switch LED will blink momentarily,
and then the LED will be on.
OPERATION WITH A TRAILER
For vehicles equipped with an Integrated Trailer
Brake Module (ITBM), the operation of the rear
sensors is automatically deactivated when the
trailer's electric plug is inserted in the vehicle's
tow hook socket. When the vehicle is connected
to a trailer, the instrument cluster display will
show the “Rear ParkSense Unavailable Trailer
Connected” message in the following
situations:
For five seconds at vehicle start up
For five seconds when the ParkSense button
is pushed
As long as the vehicle is in REVERSE
NOTE:
Refer to “Towing Requirements” in “Starting
And Operating” for more information on the
Integrated Trailer Brake Module.
SERVICE THE PARKSENSE REAR PARK
A
SSIST SYSTEM
During vehicle start up, when the ParkSense
Rear Park Assist system has detected a faulted
condition, the instrument cluster will actuate a
single chime, once per ignition cycle, and it will display the “PARKSENSE UNAVAILABLE WIPE
REAR SENSORS” or the “PARKSENSE
UNAVAILABLE SERVICE REQUIRED” message.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information. When the gear selector is
moved to REVERSE and the system has
detected a faulted condition, the instrument
cluster display will display the "PARKSENSE
UNAVAILABLE WIPE REAR SENSORS" or
"PARKSENSE UNAVAILABLE SERVICE
REQUIRED" message for as long as the vehicle
is in REVERSE. Under this condition, ParkSense
will not operate.
If “PARKSENSE UNAVAILABLE WIPE REAR
SENSORS” appears in the instrument cluster
display make sure the outer surface and the
underside of the rear fascia/bumper is clean
and clear of snow, ice, mud, dirt or other
obstruction and then cycle the ignition. If the
message continues to appear, see an
authorized dealer.
If “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” appears in the instrument cluster
display, see an authorized dealer.
5

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226STARTING AND OPERATING
CLEANING THE PARKSENSE SYSTEM
Clean the ParkSense sensors with water, car
wash soap and a soft cloth. Do not use rough or
hard cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.
PARKSENSE SYSTEM USAGE
P
RECAUTIONS
NOTE:
Ensure that the rear bumper is free of snow,
ice, mud, dirt and debris to keep the
ParkSense system operating properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of
ParkSense.
When you turn ParkSense off, the instrument
cluster will display “PARKSENSE OFF.”
Furthermore, once you turn ParkSense off, it
remains off until you turn it on again, even if
you cycle the ignition.
When you move the gear selector to the
REVERSE position and ParkSense is turned
off, the instrument cluster display will display
“PARKSENSE OFF” message for as long as
the vehicle is in REVERSE.
ParkSense, when on, will reduce the volume
of the radio when it is sounding a tone.
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do
so can result in the system not working prop -
erly. The ParkSense system might not detect
an obstacle behind the fascia/bumper, or it
could provide a false indication that an
obstacle is behind the fascia/bumper.
Use the ParkSense switch to turn the Park -
Sense system off if objects such as bicycle
carriers, trailer hitches, etc. are placed within
12 inches (30 cm) from the rear fascia/
bumper. Failure to do so can result in the
system misinterpreting a close object as a
sensor problem, causing the “PARKSENSE
UNAVAILABLE SERVICE REQUIRED” message
to be displayed in the instrument cluster
display.
WARNING!
Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure
to do so can result in serious injury or
death.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.

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232STARTING AND OPERATING
When the vehicle is connected to a trailer, the
instrument cluster display will show the "Rear
ParkSense Unavailable Trailer Connected"
message in the following situations:
For five seconds at vehicle start up
For five seconds when the ParkSense button
is pushed, as long as an object is not
detected in the front
As long as the vehicle is in REVERSE (vehicle
graphic displayed with a trailer overlay)
NOTE:
Refer to “Towing Requirements” in “Starting
And Operating” for more information on the
Integrated Trailer Brake Module.
SERVICE THE PARKSENSE PARK ASSIST
S
YSTEM
During vehicle start up, when the ParkSense
System has detected a faulted condition, the
instrument cluster will actuate a single chime,
once per ignition cycle, and it will display the
"PARKSENSE UNAVAILABLE WIPE REAR
SENSORS", "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS", or the "PARKSENSE
UNAVAILABLE SERVICE REQUIRED" message
for five seconds. When the gear selector is moved to REVERSE
and the system has detected a faulted
condition, the instrument cluster display will
display a "PARKSENSE UNAVAILABLE WIPE
REAR SENSORS", "PARKSENSE UNAVAILABLE
WIPE FRONT SENSORS" or "PARKSENSE
UNAVAILABLE SERVICE REQUIRED" pop up
message for five seconds. After five seconds, a
vehicle graphic will be displayed with
"UNAVAILABLE" at either the front or rear sensor
location depending on where the fault is
detected. The system will continue to provide
arc alerts for the side that is functioning
properly. These arc alerts will interrupt the
"PARKSENSE UNAVAILABLE WIPE REAR
SENSORS", "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS", or "PARKSENSE
UNAVAILABLE SERVICE REQUIRED" messages if
an object is detected within the five second
pop-up duration. The vehicle graphic will remain
displayed for as long as the vehicle is in
REVERSE.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
If "PARKSENSE UNAVAILABLE WIPE REAR
SENSORS" or "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS" appears in the instrument
cluster display make sure the outer surface and
the underside of the rear fascia/bumper and/or
front fascia/bumper is clean and clear of snow,
ice, mud, dirt or other obstruction and then
cycle the ignition. If the message continues to
appear see an authorized dealer.
If the "PARKSENSE UNAVAILABLE SERVICE
REQUIRED" message appears in the instrument
cluster display, see an authorized dealer.
CLEANING THE PARKSENSE SYSTEM
Clean the ParkSense sensors with water, car
wash soap and a soft cloth. Do not use rough or
hard cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.

20_WD_OM_EN_USC_t.book Page 232

STARTING AND OPERATING233
PARKSENSE SYSTEM USAGE
P
RECAUTIONS
NOTE:
Ensure that the front and rear bumper are
free of snow, ice, mud, dirt and debris to keep
the ParkSense system operating properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of
ParkSense.
When you turn ParkSense off, the instrument
cluster will display “PARKSENSE OFF.”
Furthermore, once you turn ParkSense off, it
remains off until you turn it on again, even if
you cycle the ignition.
When you move the gear selector to the
REVERSE position and ParkSense is turned
off, the instrument cluster will display “PARK -
SENSE OFF” for as long as the vehicle is in
REVERSE.
ParkSense, when on, will reduce the volume
of the radio when it is sounding a tone.
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do
so can result in the system not working prop -
erly. The ParkSense system might not detect
an obstacle behind or in front of the fascia/
bumper, or it could provide a false indication
that an obstacle is behind or in front of the
fascia/bumper.
Use the ParkSense switch to turn the
ParkSense system off if objects such as
bicycle carriers, trailer hitches, etc. are
placed within 12 inches (30 cm) from the
rear fascia/bumper. Failure to do so can
result in the system misinterpreting a close
object as a sensor problem, causing the
“PARKSENSE UNAVAILABLE SERVICE
REQUIRED” message to be displayed in the
instrument cluster.
ParkSense should be disabled when the lift -
gate is in the open position. An opened lift -
gate could provide a false indication that an
obstacle is behind the vehicle.
WARNING!
Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure
to do so can result in serious injury or
death.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.5

20_WD_OM_EN_USC_t.book Page 233