2020 DODGE DURANGO towing

250STARTING AND OPERATING
2. Hook up the trailer and make the electrical
connections according to the trailer
manufacturer's instructions.
3. When a trailer with electric/EOH brakes is plugged in, the trailer connected message
should appear in the instrument cluster
display (if the connection is not recognized
by the ITBM, braking functions will not be
available), the GAIN setting will illuminate
and the correct type of trailer must be
selected from the instrument cluster display
options.
4. Push the UP or DOWN button on the steering wheel until “TRAILER TOW”
appears on the screen.
5. Push the RIGHT arrow on the steering wheel to enter “TRAILER TOW”.
6. Push the UP or DOWN buttons until the Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer
Brake Type appears on the screen. 8. In a traffic-free environment, tow the trailer
on a dry, level surface at a speed of
20–25 mph (30–40 km/h) and squeeze
the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if
the trailer wheels turn freely, increase the
GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at
a point just below trailer wheel lockup. If towing
a heavier trailer, trailer wheel lockup may not be
attainable even with the maximum GAIN setting
of 10.
Display Messages
The trailer brake control interacts with the
instrument cluster display. Display messages,
along with a single chime, will be displayed
when a malfunction is determined in the trailer
connection, trailer brake control, or on the
trailer. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.WARNING!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in personal
injury.
CAUTION!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in damage to
your vehicle, trailer, or other property.

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STARTING AND OPERATING251
NOTE:
An aftermarket controller may be available
for use with trailers with air or Electric Over
Hydraulic trailer brake systems. To determine
the type of brakes on your trailer and the
availability of controllers, check with your
trailer manufacturer or dealer.
Removal of the ITBM will cause errors and it
may cause damage to the electrical system
and electronic modules of the vehicle. See an
authorized dealer if an aftermarket module is
to be installed.
Towing Requirements — Trailer Lights And
Wiring
Whenever pulling a trailer, regardless of the
trailer size, stoplights and turn signals on the
trailer are required for motoring safety.
The Trailer Tow Package may include a four- and
seven-pin wiring harness. Use a factory
approved trailer harness and connector.
NOTE:
Do not cut or splice wiring into the vehicle’s
wiring harness. The electrical connections are all complete to
the vehicle but you must mate the harness to a
trailer connector. Refer to the following
illustrations.
NOTE:
Disconnect trailer wiring connector from the
vehicle before launching a boat (or any other
device plugged into vehicle’s electrical
connect) into water.
Be sure to reconnect once clear from water
area.

Four-Pin Connector Seven-Pin Connector

TOWING TIPS
Before setting out on a trip, practice turning,
stopping, and backing up the trailer in an area
located away from heavy traffic.
1 — Ground
2 — Park
3 — Left Stop/Turn
4 — Right Stop/Turn
1 — Battery
2 — Backup Lamps
3 — Right Stop/Turn
4 — Electric Brakes
5 — Ground
6 — Left Stop/Turn
7 — Running Lamps
5

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252STARTING AND OPERATING
Automatic Transmission
Select the DRIVE (D) range when towing. The
transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, you
can use the AutoStick shift control to manually
select a lower gear.
NOTE:
Using a lower gear while operating the vehicle
under heavy loading conditions, will improve
performance and extend transmission life by
reducing excessive shifting and heat buildup.
This action will also provide better engine
braking.
AutoStick
When using the AutoStick shift control, select
the highest gear that allows for adequate
performance and avoids frequent down -
shifts. For example, choose “5” if the desired
speed can be maintained. Choose “4” or “3”
if needed to maintain the desired speed.
To prevent excess heat generation, avoid
continuous driving at high RPM. Reduce
vehicle speed as necessary to avoid
extended driving at high RPM. Return to a
higher gear or vehicle speed when grade and
road conditions allow.
Speed Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Speed Control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Speed Control in flat terrain and with
light loads to maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission
overheating, take the following actions:
City Driving
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase
engine idle speed. Highway Driving
Reduce speed.
Temporarily turn off air conditioning.
SNOW PLOW
Snow plows, winches, and other aftermarket
equipment should
not be added to the front end
of your vehicle. The airbag crash sensors may
be affected by the change in the front end
structure. The airbags could deploy
unexpectedly or could fail to deploy during a
collision.
WARNING!
Do not add a snow plow, winches, or any
other aftermarket equipment to the front of
your vehicle. This could adversely affect the
functioning of the airbag system and you
could be injured.

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STARTING AND OPERATING253
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
NOTE:
Recreational towing is not allowed on SRT vehi -
cles. These vehicles may be towed on a flatbed or
vehicle trailer provided all four wheels are
OFF
the ground. NOTE:
When towing your vehicle, always follow appli
-
cable state and provincial laws. Contact state
and provincial Highway Safety offices for addi -
tional details.
Towing Condition Wheels OFF
The Ground Rear-Wheel
Drive Models All-Wheel Drive Models With
Single-Speed Transfer Case All-Wheel Drive Models With
Two-Speed Transfer Case
Flat Tow NONENOT ALLOWED NOT ALLOWED
See Instructions:
Transmission In PARK
Transfer Case In NEUTRAL (N)
Tow In Forward Direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED NOT ALLOWED
On Trailer ALLOK OK OK5

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254STARTING AND OPERATING
(Continued)
RECREATIONAL TOWING —
R
EAR-WHEEL DRIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowed ONLY if the rear wheels are
OFF the ground. This may be accomplished
using a tow dolly or vehicle trailer. If using a tow
dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Shift the transmission into PARK.
4. Turn the ignition OFF.
5. Properly secure the rear wheels to the dolly, following the dolly manufacturer’s
instructions.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING — ALL WHEEL
D
RIVE MODELS (SINGLE-SPEED
T
RANSFER CASE)
Recreational towing is not allowed. These
models do not have a NEUTRAL (N) position in
the transfer case.
NOTE:
This vehicle may be towed on a flatbed or
vehicle trailer provided all four wheels are OFF
the ground.
RECREATIONAL TOWING — ALL-WHEEL
D
RIVE MODELS (TWO-SPEED TRANSFER
C
ASE)
The transfer case must be shifted into NEUTRAL
(N) and the transmission must be in PARK for
recreational towing. The NEUTRAL (N) selection
button is adjacent to the transfer case selector
switch. Shifts into and out of transfer case
NEUTRAL (N) can take place with the selector
switch in any mode position.
CAUTION!
Towing with the rear wheels on the ground will
cause severe transmission damage. Damage
from improper towing is not covered under
the New Vehicle Limited Warranty.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
CAUTION!
DO NOT dolly tow any AWD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmis -
sion and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
The transmission must be in PARK for
recreational towing.

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STARTING AND OPERATING255
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.

2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case
NEUTRAL (N) button (located by the selector
switch) for four seconds. The light behind
the N symbol will blink, indicating shift in
progress. The light will stop blinking (stay on
solid) when the shift to NEUTRAL (N) is
complete. A “FOUR WHEEL DRIVE SYSTEM
IN NEUTRAL” message will appear in the
instrument cluster.

NEUTRAL (N) Switch

Before recreational towing, perform the
procedure outlined under “Shifting Into
NEUTRAL(N)” to be certain that the transfer
case is fully in NEUTRAL (N). Otherwise,
internal damage will result.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
CAUTION! (Continued)
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL (N) position without first
fully engaging the parking brake. The transfer
case NEUTRAL (N) position disengages both
the front and rear driveshafts from the
powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The
parking brake should always be applied when
the driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.
5

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290IN CASE OF EMERGENCY
(Continued)
TOWING A DISABLED VEHICLE
This section describes procedures for towing a
disabled vehicle using a commercial towing
service. If the transmission and drivetrain are
operable, disabled vehicles may also be towed
as described under “Recreational Towing” in
“Starting And Operating”.
CAUTION!
Racing the engine or spinning the wheels
may lead to transmission overheating and
failure. Allow the engine to idle with the
transmission in NEUTRAL for at least one
minute after every five rocking-motion
cycles. This will minimize overheating and
reduce the risk of transmission failure
during prolonged efforts to free a stuck
vehicle.When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission
shifting occurring).
CAUTION! (Continued)

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IN CASE OF EMERGENCY291
Towing ConditionWheels OFF The
Ground Rear-Wheel Drive
Models All-Wheel Drive
Models With
Single-Speed
Transfer Case All-Wheel Drive Models With Two-Speed
Transfer Case
Flat Tow NONEIf Transmission Is
Operable:
Transmission in
NEUTRAL
30 mph (48 km/h)
max speed
30 miles (48 km)
max
distance NOT ALLOWED
See Instructions in “Recreational Towing” in
“Starting And Operating”
Transmission in PARK
Transfer case in NEUTRAL (N)
Tow in forward direction
Wheel Lift Or Dolly Tow FrontIf Transmission Is
Operable:
Transmission in
NEUTRAL
30 mph (48 km/h)
max speed
30 miles (48 km)
max
distance NOT ALLOWED
NOT ALLOWED
Rear OKNOT ALLOWED NOT ALLOWED
Flatbed ALLBEST METHOD OKBEST METHOD
6

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