2020 DODGE DURANGO four wheel drive

9
INTRODUCTION
Dear Customer, congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and
maneuvers differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the
two-wheel drive version of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited
for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your
driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome
the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type, failure to
operate this vehicle correctly may result in loss of control or a collision. Refer to “Driving Tips” in “Starting and Operating” for further information.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance
of your vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC
offers to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help
assure safe and enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any
content introduced throughout the Owner's Information, that may or may not be applicable to your vehicle, will be identified with the wording “If
Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant
improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial
reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.1

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116GETTING TO KNOW YOUR INSTRUMENT PANEL
Low Fuel Warning Light
When the fuel level reaches
approximately 2 gal (7.5 L), this light
will turn on and a chime will sound.
The light will remain on until fuel is
added.
Anti-Lock Brake System (ABS) Warning
Light
This warning light monitors the
Anti-Lock Brake System (ABS). The
light will turn on when the ignition is
placed in the ON/RUN or ACC/ON/
RUN position and may stay on for as long as four
seconds.
If the ABS light remains on or turns on while
driving, then the Anti-Lock portion of the brake
system is not functioning and service is
required as soon as possible. However, the
conventional brake system will continue to
operate normally, assuming the Brake Warning
Light is not also on.
If the ABS light does not turn on when the
ignition is placed in the ON/RUN or ACC/ON/
RUN position, have the brake system inspected
by an authorized dealer.
Service Forward Collision Warning (FCW)
Light — If Equipped
This warning light will illuminate to
indicate a fault in the Forward
Collision Warning System. Contact an
authorized dealer for service.
Refer to “Forward Collision Warning (FCW)” in
“Safety” for further information.
Service Adaptive Cruise Control Warning
Light — If Equipped
This light will turn on when the
Adaptive Cruise Control (ACC) is not
operating and needs service. Refer to
“Adaptive Cruise Control (ACC)” in
“Starting And Operating” for further
information.
Service AWD Warning Light — If Equipped
This telltale will turn on to indicate the
All Wheel Drive (AWD) system is not
functioning properly and that service
is required. Contact an authorized
dealer.
Service Stop/Start System Warning Light —
If Equipped
This warning light will illuminate when
the Stop/Start system is not
functioning properly and service is
required. Contact an authorized
dealer for service.
LaneSense Warning Light — If Equipped
The LaneSense Warning Light will be
solid yellow when the vehicle is
approaching a lane marker. The
warning light will flash when the
vehicle is crossing the lane marker. Refer to
“LaneSense — If Equipped” in “Starting And
Operating” for further information.
Service LaneSense Warning Light — If
Equipped
This warning light will illuminate when
the LaneSense system is not
operating and requires service.
Please see an authorized dealer.

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124SAFETY
Brake System Warning Light
The red “Brake System Warning Light” will turn
on when the ignition is placed in the ON/RUN
mode and may stay on for as long as four
seconds.
If the “Brake System Warning Light” remains on
or comes on while driving, it indicates that the
brake system is not functioning properly and
that immediate service is required. If the “Brake
System Warning Light” does not come on when
the ignition is placed in the ON/RUN mode,
have the light repaired as soon as possible.
Dynamic Steering Torque (DST)
Dynamic Steering Torque (DST) is a feature of
the ESC and Electric Power Steering (EPS)
modules that provides torque at the steering
wheel for certain driving conditions in which the
ESC module is detecting vehicle instability. The
torque that the steering wheel receives is only
meant to help the driver realize optimal steering
behavior in order to reach/maintain vehicle
stability. The only notification the driver receives
that the feature is active is the torque applied to
the steering wheel. NOTE:
The DST feature is only meant to help the driver
realize the correct course of action through
small torques on the steering wheel, which
means the effectiveness of the DST feature is
highly dependent on the driver’s sensitivity and
overall reaction to the applied torque. It is very
important to realize that this feature will not
steer the vehicle, meaning the driver is still
responsible for steering the vehicle.
Electronic Brake Force Distribution (EBD)
The Electronic Brake Force Distribution (EBD)
function manages the distribution of the
braking torque between the front and rear axles
by limiting braking pressure to the rear axle.
This is done to prevent overslip of the rear
wheels to avoid vehicle instability, and to
prevent the rear axle from entering ABS before
the front axle.
Electronic Roll Mitigation (ERM)
This system anticipates the potential for wheel
lift by monitoring the driver’s steering wheel
input and the speed of the vehicle. When
Electronic Roll Mitigation (ERM) determines
that the rate of change of the steering wheel
angle and vehicle’s speed are sufficient to
potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine
power to lessen the chance that wheel lift will
occur. ERM can only reduce the chance of
wheel lift occurring during severe or evasive
driving maneuvers; it cannot prevent wheel lift
due to other factors, such as road conditions,
leaving the roadway, or striking objects or other
vehicles.

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140SAFETY
NOTE:
The TPMS is not intended to replace normal
tire care and maintenance, or to provide
warning of a tire failure or condition.
The TPMS should not be used as a tire pres -
sure gauge while adjusting your tire pressure.
Driving on a significantly under-inflated tire
causes the tire to overheat and can lead to
tire failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
The TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsi -
bility to maintain correct tire pressure using
an accurate tire gauge, even if under-infla -
tion has not reached the level to trigger illu -
mination of the TPMS Warning Light.
Seasonal temperature changes will affect
tire pressure, and the TPMS will monitor the
actual tire pressure in the tire.
The Tire Pressure Monitoring System (TPMS)
uses wireless technology with wheel
rim-mounted electronic sensors to monitor tire
pressure levels. Sensors, mounted to each
wheel as part of the valve stem, transmit tire
pressure readings to the Receiver Module.

Tire Pressure Monitoring Display

NOTE:
It is particularly important for you to regularly
check the tire pressure in all of your tires and to
maintain the proper pressure. The Tire Pressure Monitoring System (TPMS)
consists of the following components:
Receiver Module
Four Tire Pressure Monitoring sensors
Various Tire Pressure Monitoring System
messages, which display in the instrument
cluster, and a graphic displaying tire pres
-
sures
TPMS Warning Light
Tire Pressure Monitoring Low Pressure
Warnings
The TPMS Warning Light will
illuminate in the instrument cluster,
and an audible chime will be
activated, when one or more of the
four active road tire pressures are low. In
addition, the instrument cluster will display an
"Inflate to XX" message and a graphic display of
the pressure value(s) with the low tire(s) in a
different color. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instrument
Panel” for further information.
After inspecting or adjusting the tire pres -
sure, always reinstall the valve stem cap.
This will prevent moisture and dirt from
entering the valve stem, which could
damage the Tire Pressure Monitoring
sensor.
CAUTION! (Continued)

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SAFETY141
NOTE:
Your system can be set to display pressure units
in PSI, BAR or kPa.

Low Tire Pressure Monitoring Display

Should a low tire condition occur on any of the
four active road tire(s), you should stop as soon
as possible, and inflate the low tire(s) that is in
a different color on the graphic display to the
vehicle’s recommended cold tire pressure
displayed in the “Inflate to XX” message.
NOTE:
When filling warm tires, the tire pressure may
need to be increased up to an additional 4 psi
(28 kPa) above the recommended cold placard
pressure in order to turn the TPMS Warning
Light off. The system will automatically update, the
graphic display of the pressure value(s) will
return to its original color and the TPMS
Warning Light will extinguish once the updated
tire pressure(s) have been received. The vehicle
may need to be driven for up to 20 minutes
above 15 mph (24 km/h) to receive this
information.
Service TPMS Warning
The Tire Pressure Monitoring System Warning
Light will flash on and off for 75 seconds, and
remain on solid when a system fault is detected.
The system fault will also sound a chime. The
instrument cluster display will display a
“SERVICE TPM SYSTEM” message for a
minimum of five seconds. This message is then
followed by a graphic display, with “--“ in place
of the pressure value(s), indicating which Tire
Pressure Monitoring sensor(s) is not being
received.
If the ignition switch is cycled, this sequence will
repeat, providing the system fault still exists. If
the system fault no longer exists, the Tire
Pressure Monitoring System Warning Light will
no longer flash, the "SERVICE TPM SYSTEM"
message will not be present, and a pressure
value will be displayed instead of dashes. A
system fault can occur by any of the following:
Jamming due to electronic devices or driving
next to facilities emitting the same Radio
Frequencies as the TPM sensors.
Lots of snow or ice around the wheels or
wheel housings.
Using tire chains on the vehicle.
Using wheels/tires not equipped with TPM
sensors.
NOTE:
There is no Tire Pressure Monitoring sensor in
the spare tire. The TPMS will not be able to
monitor the tire pressure. If you install the spare
tire in place of a road tire that has a pressure
below the low-pressure warning limit, upon the
next ignition switch cycle, the Tire Pressure
Monitoring System Warning Light will remain
on, a chime will sound, and the instrument
cluster display will still display a pressure value
in the different color graphic display and an
“Inflate to XX” message will be displayed.
4

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142SAFETY
After driving the vehicle for up to 20 minutes
above 15 mph (24 km/h), the Tire Pressure
Monitoring System Warning Light will flash on
and off for 75 seconds and then remain on
solid. In addition, the instrument cluster display
will display a “SERVICE TPM SYSTEM" message
for five seconds and then display dashes (--) in
place of the pressure value. For each subse -
quent ignition switch cycle, a chime will sound,
the Tire Pressure Monitoring System Warning
Light will flash on and off for 75 seconds and
then remain on solid, and the instrument
cluster display will display a "SERVICE TPM
SYSTEM" message for five seconds and then
display dashes (--) in place of the pressure
value. Once you repair or replace the original
road tire, and reinstall it on the vehicle in place
of the spare tire, the TPMS will update automat -
ically.
In addition, the Tire Pressure Monitoring System
Warning Light will turn off and the graphic in the
instrument cluster display will display a new
pressure value instead of dashes (--), as long as
no tire pressure is below the low-pressure
warning limit in any of the four active road tires.
The vehicle may need to be driven for up to
20 minutes above 15 mph (24 km/h) in order
for the TPMS to receive this information.TPMS Deactivation — If Equipped
The Tire Pressure Monitoring System (TPMS)
can be deactivated if replacing all four wheel
and tire assemblies (road tires) with wheel and
tire assemblies that do not have TPMS sensors,
such as when installing winter wheel and tire
assemblies on your vehicle.
To deactivate the TPMS, first, replace all four
wheel and tire assemblies (road tires) with tires
not equipped with Tire Pressure Monitoring
(TPM) sensors. Then, drive the vehicle for
20 minutes above 15 mph (24 km/h). The
TPMS will chime, the TPMS Warning Light will
flash on and off for 75 seconds and then remain
on. The instrument cluster will display the
“SERVICE TPM SYSTEM” message and then
display dashes (--) in place of the pressure
values.
Beginning with the next ignition cycle, the TPMS
will no longer chime or display the “SERVICE
TPM SYSTEM” message in the instrument
cluster but dashes (--) will remain in place of the
pressure values. To reactivate the TPMS, replace all four wheel
and tire assemblies (road tires) with tires
equipped with TPM sensors. Then, drive the
vehicle for up to 20 minutes above 15 mph
(24 km/h). The TPMS will chime, the TPMS
Warning Light will flash on and off for
75 seconds and then turn off. The instrument
cluster will display the “SERVICE TPM SYSTEM”
message and then display pressure values in
place of the dashes. On the next ignition cycle
the "SERVICE TPM SYSTEM" message will no
longer be displayed as long as no system fault
exists.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s).

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154SAFETY
The ORC turns on the Air Bag Warning Light in
the instrument panel for approximately four to
eight seconds for a self-check when the ignition
switch is first in the ON/RUN position. After the
self-check, the Air Bag Warning Light will turn
off. If the ORC detects a malfunction in any part
of the system, it turns on the Air Bag Warning
Light, either momentarily or continuously. A
single chime will sound to alert you if the light
comes on again after initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could
affect the air bag system. The diagnostics also
record the nature of the malfunction. While the
air bag system is designed to be maintenance
free, if any of the following occurs, have an
authorized dealer service the air bag system
immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the ON/RUN position.
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving. NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be
disabled. In this condition the air bags may not
be ready to inflate for your protection. Have an
authorized dealer service the air bag system
immediately.
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning
Light is detected, which could affect
the Supplemental Restraint System
(SRS), the Redundant Air Bag Warning
Light will illuminate on the instrument panel.
The Redundant Air Bag Warning Light will stay
on until the fault is cleared. In addition, a single
chime will sound to alert you that the
Redundant Air Bag Warning Light has come on
and a fault has been detected. If the Redundant
Air Bag Warning Light comes on intermittently or
remains on while driving have an authorized
dealer service the vehicle immediately.
For additional information regarding the
Redundant Air Bag Warning Light refer to
“Getting To Know Your Instrument Panel”
section of this manual.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger.
The front air bags are a supplement to the seat
belt restraint systems. The driver front air bag is
mounted in the center of the steering wheel.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it
comes on as you drive, have an authorized
dealer service the air bag system
immediately.

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210STARTING AND OPERATING
ACTIVATING ADAPTIVE CRUISE CONTROL
(ACC)
You can only engage ACC if the vehicle speed is
above 0 mph (0 km/h).
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster displays “ACC
Ready.”
When the system is off, the instrument cluster
displays “Adaptive Cruise Control (ACC) Off.”
NOTE:
You cannot engage ACC under the following
conditions:
When in Four-Wheel Drive Low
When you apply the brakes
When the parking brake is applied
When the automatic transmission is in PARK,
REVERSE or NEUTRAL
When the vehicle speed is outside of the
speed range
When the brakes are overheated
When the driver’s door is open at low speeds
When the driver’s seat belt is unbuckled at
low speeds
ESC Full Off mode is active
TO ACTIVATE/DEACTIVATE
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster displays “ACC Ready.”

Adaptive Cruise Control Ready

To turn the system off, push and release the
Adaptive Cruise Control (ACC) on/off button
again. At this time, the system will turn off and
the instrument cluster displays “Adaptive Cruise
Control (ACC) Off.”
Adaptive Cruise Control Off

TO SET A DESIRED ACC SPEED
When the vehicle reaches the speed desired,
push the SET
(+) button or the SET (-) button
and release. The instrument cluster display will
display the set speed.
WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous. You
could accidentally set the system or cause it
to go faster than you want. You could lose
control and have a collision. Always leave the
system off when you are not using it.

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