2020 DODGE DURANGO maintenance reset

3
EXTERIOR LIGHTS ................................................50 Multifunction Lever ...................................... 50
Headlight Switch ......................................... 50
Daytime Running Lights (DRLs) —
If Equipped .................................................. 51 High/Low Beam Switch ............................... 51
Automatic High Beam — If Equipped .......... 51
Flash-To-Pass .............................................. 52
Automatic Headlights ................................. 52
Parking Lights And Panel Lights ................. 52
Headlights On Automatically With
Wipers........................................................... 52 Headlight Delay ............................................ 52
Lights-On Reminder ..................................... 52
Fog Lights — If Equipped ............................. 53
Turn Signals ................................................. 53
Lane Change Assist — If Equipped ............. 53
Battery Saver................................................ 53
INTERIOR LIGHTS ................................................54
Courtesy Lights ............................................ 54
WINDSHIELD WIPERS AND WASHERS .............55
Windshield Wiper Operation ....................... 55
Rain Sensing Wipers — If Equipped ........... 57
Rear Window Wiper/Washer ...................... 58
CLIMATE CONTROLS ............................................58
Automatic Climate Control Overview .......... 58
Climate Control Functions ........................... 68
Automatic Temperature Control (ATC) ....... 69
Operating Tips ............................................. 69 WINDOWS ............................................................ 71
Power Windows............................................ 71
Wind Buffeting ............................................ 72
POWER SUNROOF — IF EQUIPPED .................... 73
Opening Sunroof .......................................... 73
Closing Sunroof............................................ 74
Wind Buffeting ............................................ 74
Sunshade Operation.................................... 74
Pinch Protect Feature.................................. 74
Sunroof Maintenance.................................. 74
Ignition Off Operation .................................. 74
HOOD ..................................................................... 75
Opening The Hood ....................................... 75
Closing The Hood ......................................... 75
LIFTGATE ............................................................... 75
Power Liftgate — If Equipped ...................... 75
Cargo Area Features ................................... 77
GARAGE DOOR OPENER — IF EQUIPPED ......... 78
Before You Begin Programming
HomeLink® .................................................. 79 Canadian/Gate Operator Programming ..... 81
Using HomeLink®........................................ 82
Security......................................................... 82
Troubleshooting Tips ................................... 82
General Information .................................... 83
INTERNAL EQUIPMENT ........................................ 83
Storage ......................................................... 83
Cupholders ................................................... 86
Electrical Power Outlets ............................. 87
Power Inverter — If Equipped ...................... 90
Sunglasses Bin Door ................................... 90 ROOF LUGGAGE RACK — IF EQUIPPED ............90
Deploying The Crossbars ............................ 91
Stowing The Crossbars................................ 93
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER .......................................95Instrument Cluster Descriptions................. 96
SRT INSTRUMENT CLUSTER ...............................97
SRT Instrument Cluster Descriptions ......... 98
INSTRUMENT CLUSTER DISPLAY .......................99
Location And Controls ................................. 99
Engine Oil Life Reset ................................ 101
Display And Messages .............................. 102
Instrument Cluster Display Menu
Items .......................................................... 103 Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ............................... 108
WARNING LIGHTS AND MESSAGES ............... 109
Red Warning Lights ................................... 110
Yellow Warning Lights ............................... 113Yellow Indicator Lights .............................. 117
Green Indicator Lights ............................... 117White Indicator Lights ............................... 119Blue Indicator Lights ................................. 119

20_WD_OM_EN_USC_t.book Page 3

GETTING TO KNOW YOUR INSTRUMENT PANEL101
Five Second Stored Messages
When the appropriate conditions occur, this
type of message takes control of the main
display area for five seconds and then
returns to the previous screen. Most of the
messages of this type are then stored (as
long as the condition that activated it
remains active) and can be reviewed from
the “Messages” main menu item. Examples
of this message type are “Right Front Turn
Signal Lamp Out” and “Low Tire Pressure.”
Unstored Messages
This message type is displayed indefinitely or
until the condition that activated the
message is cleared. Examples of this
message type are “Turn Signal On” (if a turn
signal is left on) and “Lights On” (if driver
leaves the vehicle with the lights on).
Unstored Messages Until RUN
These messages deal primarily with the
Remote Start feature. This message type is
displayed until the ignition is in the RUN
state. Examples of this message type are
“Remote Start Canceled - Door Ajar” and
“Press Brake Pedal and Push Button to
Start.”
Five Second Unstored Messages
When the appropriate conditions occur, this
type of message takes control of the main
display area for five seconds and then
returns to the previous screen. An example of
this message type is “Automatic High Beams
On.”
ENGINE OIL LIFE RESET
Oil Change Required
Your vehicle is equipped with an engine oil
change indicator system. The “Oil Change
Required” message will display in the
instrument cluster display for five seconds after
a single chime has sounded, to indicate the next
scheduled oil change interval. The engine oil
change indicator system is duty cycle based,
which means the engine oil change interval may
fluctuate, dependent upon your personal
driving style.
Unless reset, this message will continue to
display each time the ignition is placed in the
ON/RUN position. To turn off the message
temporarily, push and release the OK or arrow
buttons. To reset the oil change indicator system (after
performing the scheduled maintenance), refer
to the following procedure.
Vehicles Equipped With Keyless Enter-N-Go —
Ignition
Use the steering wheel instrument cluster
display controls for the following procedure(s):

1. Without pressing the brake pedal, push the
ENGINE START/STOP button and place the
ignition in the ON/RUN position (do not
start the engine).

2. Push and release the down arrow button to
scroll downward through the main menu to
“Vehicle Info.”
3. Push and release the right arrow button to
access the ”Oil Life” screen.
4. Push and hold the OK button to reset oil life.
If conditions are met, the gauge and
numeric display will update to show 100%.
If conditions are not met a pop-up message
of “To reset oil life engine must be off with
ignition in run” will be displayed (for five
seconds), and the user will remain at the Oil
Life screen.
3

20_WD_OM_EN_USC_t.book Page 101

294
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — NON-SRT
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating
Conditions can cause the change oil message
to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle
serviced as soon as possible, within the next
500 miles (805 km).An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:Check engine oil level
Check windshield washer fluid level
Check the tire inflation pressures and look
for unusual wear or damage
Check the fluid levels of the coolant reservoir,
brake master cylinder and fill as needed.
Check function of all interior and exterior
lights
MAINTENANCE PLAN — NON-SRT
Required Maintenance
Refer to the Maintenance Plans on the following
pages for required maintenance.

20_WD_OM_EN_USC_t.book Page 294

298SERVICING AND MAINTENANCE
HEAVY DUTY USE OF THE VEHICLE
Change engine oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
SCHEDULED SERVICING – SRT
The Scheduled Maintenance services listed in
this manual must be done at the times or
mileages specified to protect your vehicle
warranty and ensure the best vehicle
performance and reliability. More frequent
maintenance may be needed for vehicles in
severe operating conditions, such as dusty
areas and very short trip driving. Inspection and
service should also be done anytime a
malfunction is suspected. The oil change indicator system will remind you
that it is time to take your vehicle in for
scheduled maintenance.
The instrument cluster display will display an
“Oil Change Required” message and a single
chime will sound, indicating that an oil change
is necessary.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Have your vehicle serviced as soon as possible,
within the next 500 miles (805 km).
NOTE:
The oil change indicator message will not
monitor the time since the last oil change.
Change your vehicle's oil if it has been six
months since your last oil change, even if the
oil change indicator message is NOT illumi-
nated.
Change your engine oil more often if you drive
your vehicle off-road for an extended period
of time.
Under no circumstances should oil change
intervals exceed 6,000 miles (10,000 km) or
6 months, whichever comes first.
An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, the message can be reset by
referring to the steps described under
“Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further
information.

20_WD_OM_EN_USC_t.book Page 298

326SERVICING AND MAINTENANCE
AUTOMATIC TRANSMISSION
Selection Of Lubricant
It is important to use the proper transmission
fluid to ensure optimum transmission
performance and life. Use only the
manufacturer's specified transmission fluid.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications. It is
important to maintain the transmission fluid at
the correct level using the recommended fluid.
NOTE:
No chemical flushes should be used in any
transmission; only the approved lubricant
should be used.
Special Additives
The manufacturer strongly recommends
against using any special additives in the
transmission. Automatic Transmission Fluid
(ATF) is an engineered product and its
performance may be impaired by supplemental
additives. Therefore, do not add any fluid
additives to the transmission. Avoid using
transmission sealers as they may adversely
affect seals.
Fluid Level Check
The fluid level is preset at the factory and does
not require adjustment under normal operating
conditions. Routine fluid level checks are not
required; therefore the transmission has no
dipstick. An authorized dealer can check your
transmission fluid level using special service
tools. If you notice fluid leakage or transmission
malfunction, visit an authorized dealer
immediately to have the transmission fluid level
checked. Operating the vehicle with an
improper fluid level can cause severe
transmission damage.
Fluid And Filter Changes
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not
required. However, change the fluid and filter if
the fluid becomes contaminated (with water,
etc.), or if the transmission is disassembled for
any reason.
CAUTION!
Using a transmission fluid other than the
manufacturer’s recommended fluid may
cause deterioration in transmission shift
quality and/or torque converter shudder.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage
your transmission components. Such damage
is not covered by the New Vehicle Limited
Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An
authorized dealer has the proper tools to
adjust the fluid level accurately.

20_WD_OM_EN_USC_t.book Page 326

453
Locks Child Protection
........................................... 29Manual........................................................ 24Power Door.................................................. 25Lubrication, Body........................................... 316Lug Nuts/Bolts.............................................. 350Luggage Carrier............................................... 90
M
Maintenance................................................... 74Maintenance Free Battery............................. 307Maintenance Schedule........................ 294, 298Malfunction Indicator Light
(Check Engine).................................... 113, 121ManualService...................................................... 447Memory Feature (Memory Seats).................... 30Memory Seat................................................... 30Memory Seats And Radio................................ 30Methanol....................................................... 353Mirrors............................................................. 47Electric Remote........................................... 49Exterior Folding........................................... 48Heated........................................................ 49Outside........................................................ 48Rearview..................................... 47, 48, 261Vanity.......................................................... 50Modifications/AlterationsVehicle........................................................ 11
Monitor, Tire Pressure System...................... 138Mopar Parts.................................................. 446Multi-Function Control Lever............................ 50
N
New Vehicle Break-In Period......................... 188
O
Occupant Restraints..................................... 143Octane Rating, Gasoline (Fuel)............ 351, 359Oil Change Indicator..................................... 101Reset........................................................ 101Oil Filter, Change.......................................... 311Oil Filter, Selection........................................ 311Oil Pressure Light.......................................... 112Oil, Engine............................................ 308, 359Capacity........................................... 355, 356Change Interval............................... 308, 309Dipstick.................................................... 307Disposal................................................... 311Filter................................................ 311, 359Filter Disposal........................................... 311Identification Logo.................................... 310Materials Added To.................................. 311Pressure Warning Light............................ 112Recommendation................... 309, 355, 356Synthetic.................................................. 311Viscosity........................ 309, 310, 355, 356
Onboard Diagnostic System.......................... 120Opener, Garage Door (Homelink).....................78Operating Precautions.................................. 120Operator ManualOwner's Manual................................. 10, 447Outside Rearview Mirrors.................................48Overheating, Engine...................................... 287
P
Paint Care..................................................... 346Parking Brake............................................... 190ParkSense System, Rear...................... 221, 227Passive Entry....................................................26Performance................................................. 104Pets............................................................... 180Pinch Protection...............................................74Placard, Tire And Loading Information.......... 332PowerBrakes...................................................... 350Distribution Center (Fuses)....................... 270Door Locks...................................................25Inverter........................................................90Liftgate........................................................75Mirrors.........................................................49Outlet (Auxiliary Electrical Outlet).................87Seats...........................................................37Steering........................................... 202, 358Sunroof........................................................73Tilt/Telescoping Steering Column................46Windows......................................................71
11

20_WD_OM_EN_USC_t.book Page 453

454
Power Seats Down
.................................................... 38, 39Forward................................................ 38, 39Rearward.............................................. 38, 39Up......................................................... 38, 39Pregnant Women And Seat Belts...................149Preparation For Jacking................................. 279PretensionersSeat Belts.................................................. 149
R
Radial Ply Tires.............................................. 337Radiator Cap (Coolant Pressure Cap)............ 323RadioPresets...................................................... 397Radio Operation.................................. 396, 436Radio Remote Controls.................................. 423Rain Sensitive Wiper System........................... 57Rear Air Conditioning....................................... 66Rear Axle (Differential)................................... 327Rear Camera................................................. 237Rear Cross Path............................................. 134Rear Cupholders.............................................. 86Rear ParkSense System...................... 221, 227Rear Seats, Folding......................................... 34Rear Wiper/Washer......................................... 58Reclining Front Seats...................................... 33
Recreational Towing..................................... 253Shifting Into Transfer Case Neutral (N)........................................................ 255Shifting Out Of Transfer Case Neutral(N)........................................................ 256Reformulated Gasoline................................. 352Refrigerant.................................................... 313Release, Hood................................................. 75Reminder, Seat Belt...................................... 144Remote ControlStarting System........................................... 19Remote Keyless Entry...................................... 14Arm The Alarm............................................. 23Disarm The Alarm........................................ 24Programming Additional Key Fobs........ 16, 22Remote Sound System (Radio) Control......... 423Remote StartingExit Remote Start Mode.............................. 20Uconnect Customer Programmable Features............................................... 372Uconnect Settings.................................... 372Remote Starting System.................................. 19Replacement Bulbs...................................... 266Replacement Keys.................................... 16, 22Replacement Tires........................................ 338Reporting Safety Defects.............................. 446Restraints, Child........................................... 163Restraints, Head.............................................. 42
Retractable Cargo Area Cover..........................77Roll Over Warning............................................10Roof Type Carrier.............................................90Rotation, Tires............................................... 344
S
Safety Checks Inside Vehicle........................ 181Safety Checks Outside Vehicle...................... 183Safety Defects, Reporting............................. 446Safety Information, Tire................................. 327Safety Tips.................................................... 180Safety, Exhaust Gas...................................... 180Schedule, Maintenance....................... 294, 298Seat Belt Reminder....................................... 110Seat Belts............................................ 144, 181Adjustable Shoulder Belt.......................... 148Adjustable Upper Shoulder Anchorage..... 148Adjustable Upper Shoulder Belt Anchorage............................................ 148Automatic Locking Retractor (ALR)........... 150Child Restraints........................................ 163Energy Management Feature................... 150Extender................................................... 149Front Seat............................... 144, 145, 147Inspection................................................. 181Lap/Shoulder Belt Operation.................... 147Lap/Shoulder Belt Untwisting................... 148Lap/Shoulder Belts................................... 145

20_WD_OM_EN_USC_t.book Page 454

455
Operating Instructions
............................... 147Pregnant Women...................................... 149Pretensioners............................................ 149Rear Seat.................................................. 145Reminder.................................................. 144Seat Belt Extender.................................... 149Seat Belt Pretensioner.............................. 149Untwisting Procedure................................ 148Seat Belts Maintenance................................ 348Seats................................... 32, 37, 38, 39, 40Adjustment.................................... 32, 38, 39Easy Entry................................................... 39Heated........................................................ 40Memory....................................................... 30Rear Folding......................................... 32, 34Reclining..................................................... 33Seatback Release....................................... 32Tilting.......................................................... 32Vented......................................................... 42Ventilated.................................................... 42Security Alarm........................................ 23, 113Arm The System.......................................... 23Disarm The System..................................... 24Selection Of Coolant (Antifreeze)......... 356, 359Sentry Key Key Programming........................................ 22Sentry Key (Immobilizer).................................. 21Sentry Key Replacement.......................... 16, 22Service Assistance......................................... 444
Service Contract........................................... 445Service Manuals........................................... 447Shifting......................................................... 191Automatic Transmission.................. 191, 193Shoulder Belts.............................................. 145Signals, Turn............................... 118, 183, 269Siri................................................................ 441Sirius Satellite Radio..................................... 398Favorites................................................... 400Replay...................................................... 400SiriusXM Satellite RadioBrowse in SXM......................................... 400Favorites................................................... 400Replay...................................................... 400Snow Chains (Tire Chains)................... 343, 344Snow Plow.................................................... 252Snow Tires.................................................... 340Spare Tires........................ 277, 340, 341, 342Spark Plugs................................. 357, 358, 359SpecificationsFuel (Gasoline)......................................... 359Oil............................................................. 359Speed ControlAccel/Decel..................................... 206, 207Accel/Decel (ACC Only)............................. 212Cancel...................................................... 207Resume.................................................... 207Set............................................................ 206
Speed Control (Cruise Control).... 205, 206, 208Starting......................................... 19, 184, 185Button..........................................................17Cold Weather............................................ 188Engine Block Heater................................. 188Engine Fails To Start................................. 187Remote........................................................19Starting And Operating......................... 184, 185Starting Procedures............................. 184, 185Steering...........................................................46Power........................................................ 202Tilt Column...................................................46Wheel, Heated.............................................47Wheel, Tilt....................................................46Steering Wheel Audio Controls...................... 423Steering Wheel Mounted Sound
System Controls............................................ 423Storage............................................................83Door.............................................................84Storage, Vehicle..................................... 70, 346Store Radio Presets...................................... 397Storing Your Vehicle...................................... 346Sun Roof...................................................73, 74Sun Visor..........................................................50Sunglasses Storage.........................................90Sunshade Operation........................................74Sway Control, Trailer..................................... 130Synthetic Engine Oil...................................... 311System, Remote Starting.................................19
11

20_WD_OM_EN_USC_t.book Page 455