2020 CITROEN RELAY charging

7
Instruments
1For more information on a system or a function,
refer to the corresponding section.
Warning lamp continuously
lit
The illumination of a red or orange warning lamp
indicates the occurrence of a fault that needs
further investigation.
If a warning lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle .
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
Coolant temperature
On H in the red zone or fixed with the
needle in the red zone.
The coolant temperature is too high and/or has
abnormally increased. Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary. If the problem persists, carry out (2).
Engine oil pressureFlashing, for a few seconds, accompanied
by a message in the display.
The engine oil quality is deteriorated.
Change the engine oil as soon as possible.
After a second alert level, engine performance
will be limited.
Temporarily or permanently on, with the engine running.
A lack of oil or a major malfunction is detected.
Carry out (1) then manually check the level.
If necessary, top up.
If the level is correct, carry out (2).
Battery chargeFixed.
A malfunction in the charging circuit or the
battery is detected.
Check the battery terminals.
Fixed or flashing, despite the checks.
An ignition or injection malfunction is
detected.
Carry out (2).
Opening detectionFixed.
One of the vehicle access openings is not
properly closed.
Check that the cab doors, the rear and side
doors and the bonnet are closed.
Power steeringFixed, accompanied by an audible signal
and a message on the screen.
The power steering has a fault.
Drive carefully at moderate speed, then carry
out (3).
AirbagsFixed or flashing.
One of the airbags or seat belt
pyrotechnic pretensioners is faulty.
Carry out (3).
Seat belt not fastenedFixed, then flashing.
The driver has not fastened his seat belt.
Pull the strap then insert the tongue in the
buckle.
Accompanied by an audible signal, then fixed.
The vehicle is moving with the driver's seat belt
unfastened.
Check that the seat belt is fastened correctly by
pulling the strap.
Pneumatic suspensionFixed.
The system has a fault.
Carry out (3).
Parking brakeFixed.
The parking brake is applied or not
properly released.

44
Ease of use and comfort
Exterior fittings
Protective grille

Depending on the country of sale, a protective
grille, fixed inside the front bumper, protects the
engine parts against loose chippings, etc.
Very cold climate protectors
Depending on the country of sale, protective
foam is present to prevent the penetration of
cold or snow in the upper part of the engine
compartment.

Load stop
On the floor, behind the front seats, a horizontal
partition protects the driver and front passengers
against the risk of load movement.
Ladder-type vertical
partition
Depending on the country of sale, behind the
driver’s seat, a ladder-type vertical partition
protects the driver against the risk of load
movement.
Glass partition
Depending on the country of sale, a glass
partition isolates the cab from the loading area.
You can nevertheless use the control to open/
close its sliding glass.
Torch

If the vehicle is equipped, the magnetic torch is
located at the rear courtesy lamp.
Lighting is installed in the centre of the base of
the torch.
Remove the torch from its base by pressing
the button and then rotating it 90 degrees
downwards.
To turn on the torch, slide the switch forwards.
To change the 4 batteries (Ni-MH type), remove
the protective cover, located on the torch.
To put the torch back in place, engage it in the
notches on the base and rotate it upwards.
With the vehicle stationary and the key
either in the ignition switch or removed,
the charging as well as the lighting of the
torch stops after about 15 minutes.
While driving, the batteries of the torch are
automatically recharged.
Sliding side windows

Depending on version, the vehicle has side
windows that can be opened.
► Pinch both controls, then slide the window.
When driving, the window must be
closed or locked in an intermediate
position.
Do not place long objects that protrude from
the window.

58
Safety
Installing a booster seat
The chest part of the seat belt must be
positioned on the child's shoulder without
touching the neck.
Ensure that the lap part of the seat belt
passes correctly over the child's thighs.
Use a booster seat with backrest, equipped
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by
more than one third.
To protect young children from the rays of the
sun, fit side blinds on the rear windows.
As a safety precaution, do not leave:
– a child alone and unattended in a vehicle,
– a child or an animal in a vehicle which is
exposed to the sun, with the windows closed,
– the keys within reach of children inside the
vehicle.
Child seat at the rear

time discharging the hot gas via openings
provided for this purpose.
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved covers on the seats,
compatible with the deployment of the lateral
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
CITROËN dealer.
Do not fix or attach anything to the seat
backrests (clothes, etc.), as this could cause
injuries to the thorax or arm when the lateral
airbag is deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof, as they play a part in securing the
curtain airbags.
Child seats
The regulations on carrying children are specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
– In accordance with European regulations, all
children under the age of 12 or less than 4
ft 11” (150 cm) tall must travel in approved
child seats suited to their weight , on seats
fitted with a seat belt or ISOFIX mountings.
– Statistically, the safest seats in your
vehicle for carrying children are the rear
seats.
– Children weighing less than 9 kg must
travel in the "rear facing" position, whether in
the front or rear of the vehicle.
It is recommended that children travel
on the rear seats of the vehicle:
– ‘rear facing’ up to the age of 3,
– ‘forward facing’ over the age of 3.
Make sure that the seat belt is correctly
positioned and tightened.
For child seats with a support leg, ensure that
the support leg is in firm and steady contact
with the floor.
Advice
An incorrectly installed child seat compromises the child's safety in the
event of an accident.
Ensure that there is no seat belt or seat belt
buckle under the child seat, as this could
destabilise it.
Remember to fasten the seat belts or the
harness of child seats, keeping the slack
relative to the child's body to a minimum,
even for short journeys.
When installing a child seat using the seat
belt, ensure that the seat belt is tightened
correctly on the child seat and that it secures
the child seat firmly on the seat of the vehicle.
If the passenger seat is adjustable, move it
forwards if necessary.
Remove the head restraint before
installing a child seat with a backrest on a
passenger seat.
Ensure that the head restraint is stored or
attached securely to prevent it from being
thrown around the vehicle in the event of
sharp braking. Refit the head restraint once
the child seat has been removed.

120
In the event of a breakdown
FusesA (amperes)Allocation
14 15Front 12 V socket (+ battery)
15 15Cigarette lighter (+ battery)
19 7.5Air conditioning compressor
20 30Screenwash/headlamp wash pump
21 15Fuel pump supply
23 30ABS solenoid valves
24 7.5Auxiliary control panel - Door mirror control and folding (+ key)
30 15Door mirror defrosting
12 V battery
Procedure for starting the engine using another
battery or charging a discharged battery.
Lead-acid starter batteries
Batteries contain harmful substances
such as sulphuric acid and lead.
They must be disposed of in accordance
with regulations and must not, in any
circumstances, be discarded with household
waste.
Take used remote control batteries and
vehicle batteries to a special collection point.
Protect your eyes and face before
handling the battery.
All operations on the battery must be carried
out in a well ventilated area and away from
naked flames and sources of sparks, so as to
avoid the risk of explosion or fire.
Wash your hands afterwards.
Accessing the battery
The battery is located under the left-hand front
floor.


► Unscrew the 6 access flap retaining screws.
► Lift or completely remove the access flap.

121
In the event of a breakdown
8

► Tilt lever 1 downwards to release the
terminals.
► Remove terminals 2 from the negative (-)
terminal.
Wait approximately 6 minutes after
switching off the ignition before
disconnecting the battery.
Do not disconnect the terminals while the
engine is running.
Do not charge a battery without disconnecting
the terminals first.
Close the windows and the doors before
disconnecting the battery.
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise. If minor problems nevertheless persist
following this operation, contact a CITROËN
dealer or a qualified workshop.
It is recommended to disconnect the (-)
terminal of the battery if the vehicle is to
be left unused for more than one month.
The description of the battery charging
procedure is only indicative.
After prolonged battery disconnection, it may be
necessary to reinitialise the following functions:
– the display parameters (date, time, language,
distance and temperature units),
– the stations of the audio system,
– the central locking.
Some settings are cancelled and must be
entered once again; contact a CITROËN dealer.
If the vehicle is equipped with a tachograph or
an alarm, it is recommended that the (-) terminal
of the battery (located under the floor on the
left-hand side, in the cab) be disconnected if the
vehicle is not going to be used for more than 5
days.
Starting using another
battery
Never start the engine by connecting a
battery charger.
Never use a 24 V or higher battery booster.
Check beforehand that the backup battery
has a nominal voltage of 12 V and a capacity
at least equal to that of the discharged
battery.
The two vehicles must not be in contact with
each other.
Switch off all the electrical consumers on both
vehicles (audio system, wipers, lighting, etc.).
Make sure that the jump leads are not close
to the moving parts of the engine (fan, belt,
etc.).
Do not disconnect the (+) terminal while the
engine is running.


A. Positive metallic terminal of your vehicle
B. Backup battery
C. Earth of your vehicle
The positive metallic terminal A is accessible
through a flap located on the side of the fuse
box.
Connect only to the terminals indicated
and illustrated above. In case of
non-compliance, risk of short circuit!

122
In the event of a breakdown
► Connect the red cable to metallic terminal A,
then to the (+) terminal of backup battery B.
► Connect one end of the green or black cable
to the negative (-) terminal of backup battery B.
► Connect the other end of the green or black
cable to earth point C of your vehicle.
► Operate the starter, let the engine run.
► Wait for the engine to return to idle and
disconnect the cables.
Charging the battery using a
battery charger
► Access the battery, located in the left-hand
front floor.
► Disconnect the battery.
► Follow the instructions for use provided by
the manufacturer of the charger.
► Reconnect starting with the (-) terminal.
► Check the cleanliness of the terminals. If they
are covered with sulphate (whitish or greenish
deposit), remove and clean them.
The charging operation must be carried out in a well-ventilated area and away
from naked flames and any sources of sparks
so as to avoid the risk of explosion or fire.
Do not try to recharge a frozen battery: it
must first be thawed to avoid the risk of
explosion. If it has frozen, before charging it,
have the battery checked by a specialist who
will check that the interior components have
not been damaged and that the container is
not cracked, which would involve a risk of
leakage of toxic and corrosive acid.
Perform a slow charge at low amperage for
about 24 hours maximum to avoid damaging
the battery.
The presence of this label, in particular with the Stop & Start system, indicates
the use of a 12 V lead-acid battery with
special technology and specification; the
involvement of a CITROËN dealer or a
qualified workshop is essential when
replacing or disconnecting the battery.
After refitting the battery at a CITROËN dealer or a qualified workshop, the Stop
& Start system will only be active after a
continuous period of immobilisation of the
vehicle, a period which depends on the
climatic conditions and the state of charge of
the battery (up to about 8 hours).
Towing
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
– Broken down on a motorway or main road.
– Not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake.
– Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
– Towing with only two wheels on the ground.
– Four-wheel drive vehicle.
– No approved towbar available.
Towing your vehicle
The removable towing eye is located in the tool
box under the front passenger seat.
► Unclip the cover using a flat tool.


► Screw the removable towing eye in fully.
► Attach the approved towbar to the removable
towing eye.
► Place the gear lever in neutral.

151
Audio system
11Audio system

Multimedia audio system -
Bluetooth
® telephone
The system is protected in such a way
that it will only operate in your vehicle.
For safety reasons, the driver must only
carry out operations that require close
attention with the vehicle stationary.
When the engine is switched off and to
prevent discharging of the battery, the
system switches off after activation of energy
economy mode.
First steps
On/off, volume setting.
Select FM and AM wavebands.
Select USB or AUX source.
Display the list of connected telephones.
Rotate: scroll through a list or adjust radio
station.
Press: confirm the option displayed in the
screen.
Information on the current radio station or
media.
Select pre-set stations.
FM-A, FM-B, FM-C, AM-A, AM-B, AM-C.
Display the menu and set the options.
Radio buttons 1 to 6:
Select a pre-set radio station.
Long press: pre-set a station.
Random (shuffle) play
Repeat play.
Mute/pause the volume.
Automatic frequency search down. Select the previous USB track.
Press and hold: rewind.
Automatic frequency search up. Select the next USB track.
Press and hold: fast forward.
Abandon the current operation. Go up one level (menu or folder).
Steering mounted controls
Activate/deactivate the pause function of USB/iPod, AUX and Bluetooth® sources.
Activate/deactivate the mute function of the
radio.
Activate/deactivate the microphone during a
telephone conversation.
Toggle up or down: increase or decrease the volume for voice announcements and
music, hands-free and text message reading
sources.
Activate voice recognition. Pause a voice message to start a new
voice command.
Pause voice recognition.
Accept an incoming call. Accept a second incoming call and put
the active call on hold.
Activate voice recognition for the telephone
function.
Pause a voice message to give another voice
command.
Pause voice recognition.
Radio, toggle up or down: select next/
previous station.

158
Touch screen audio and telematics system
Touch screen audio and telematics system


Multimedia audio system -
Bluetooth
® telephone - GPS
navigation
The system is protected in such a way
that it will only operate in your vehicle.
For safety reasons, the driver must only
carry out operations that require close
attention with the vehicle stationary.
When the engine is switched off and to
prevent discharging of the battery, the
system switches off after activation of energy
economy mode.
First steps
Use the buttons arranged below the touch
screen to access the main menus, then press
the virtual buttons of the touch screen.
The screen is of the "resistive" type; it is necessary to press firmly, especially for
so-called "dragging" gestures (scanning a list,
moving the map, etc.). A simple light touch will
not be enough. Pressing with more than one
finger is not recognised.
The screen can be used with gloves. This
technology allows use at all temperatures.
To clean the screen, use a soft non-abrasive cloth (e.g. spectacles cloth)
without any additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
In very hot conditions, the volume may
be limited to protect the system. The
return to normal takes place when the
temperature in the passenger compartment
drops.
The system may also enter standby mode
(with the screen and sound off) for 5 minutes
or more.
Press: on / off.
Rotation: Adjust volume (each source is
independent).
Turn the screen on / off.
Activate / deactivate volume ( mute / pause).
Radio, rotation: search for a radio station.
Media, rotation: select the previous / next
track.
Press: confirm the option displayed on the
screen.
Activate, deactivate, configure certain control functions of the system and the
vehicle.
Abandon the current operation. Go up one level (menu or folder).
Glossary
VOLUME
Adjusting the volume by rotating.
RADIO
Access the radio menu.
MEDIA
Access the media menu and the different music
sources.
N AV
Access the navigation menu.
PHONE
Access the telephone menu.
MORE
Access the vehicle information.
BROWSE, TUNE, SCROLL
Turn the button to:
– scroll through a menu or a list.
– select a radio station.
ENTER
Confirm an option displayed on the screen by
pressing.
Steering mounted controls
Activate / deactivate the pause function of USB/iPod and Bluetooth® sources.
Activate / deactivate the mute function of the
radio.
Activate / deactivate the microphone during a
telephone conversation.
Toggle up or down: increase or decrease volume for voice announcements, and
music sources, hands-free, and text message
reader.
Activate voice recognition. Pause a voice message to start a new
voice command.
Pause voice recognition.
Accept an incoming call. Accept a second incoming call and put
the active call on hold.
Activate voice recognition for the telephone
function.
Pause a voice message to give another voice
command.
Pause voice recognition.
Radio, toggle up or down: select next /
previous station.
Radio, toggle up or down continuously: scan up /
down frequencies until you release the button.