2020 CITROEN RELAY alarm

2
Contents





 ■
Overview
 ■
Eco-driving
1Instruments
Instrument panel 6
Warning and indicator lamps 6
Indicators 10
Vehicle configuration (MODE)
13
Touch screen audio and multimedia system 18
Setting the date and time 18
Trip computer 19
Trip computer 19
2Access
Key 20
Remote control 20
Front doors 23
Sliding side door 23
Rear doors 23
Alarm 24
Electric windows 25
3Ease of use and comfort
Front seats 27
Front bench seat 28
Rear seats 29
Rear bench seat 29
Steering wheel adjustment 30
Mirrors 31
Heating and Ventilation 31
Heating / Manual air conditioning 32
Automatic air conditioning 33
Additional heating systems 34
Rear heating/air conditioning 35
Additional programmable heating 36
Front demist - defrost 38
Rear screen de-icing 38
Cab layout 38
Rear fittings
42
Exterior fittings 45
4Lighting and visibility
Lighting control stalk 46
Direction indicators 46
Automatic headlamps 47
Headlamp beam height adjustment 48
Wiper control stalk 49
Changing a wiper blade 50
5Safety
General safety recommendations 51
Hazard warning lamps 51
Horn 51
Electronic stability control (ESC) 52
Seat belts 55
Airbags 57
Child seats 58
Deactivating the front passenger airbag 60
ISOFIX seats 61
Child lock 63
6Driving
Driving recommendations 64
Starting-switching off the engine 67
Battery standby system 67
Parking brake 68
Gearbox 68
Gear shift indicator 69
Stop & Start 69
Hill start assist 70
Tyre under-inflation detection
71
Pneumatic suspension 72
Driving and manoeuvring aids - General
recommendations
73
Speed Limit recognition and
recommendation
75
Speed limiter 76
Cruise control - particular
recommendations
78
Cruise control 78
Cruise control (3L HDi engine) 79
Lane Departure Warning System 80
Blind Spot Monitoring System with trailer
detection
83
Active Safety Brake with Collision Risk
Alert and Intelligent emergency braking
assistance
84
Rear parking sensors 87
Reversing Camera 87
7Practical information
Fuel 90

9
Instruments
1Fixed.
A sensor is faulty.
Carry out (3).
Lane departure warning systemFlashing, accompanied by an
audible signal.
The involuntary crossing of a line on the left or
right has been detected.
Turn the steering wheel in the opposite direction
to return to the correct trajectory.
Fixed, accompanied by an audible signal.
The lane departure warning system is
faulty.
Clean the windscreen.
If the problem persists, carry out (3).
Electronic immobiliserFixed.
The ignition key inserted is not
recognised.
The engine cannot start.
Change key and carry out (3) to have the faulty
key checked.
On for about 10 seconds when the
ignition is switched on.
The alarm has been triggered.
Carry out (3) to have the locks checked.
Water in Diesel fuel filter(Diesel)Fixed.
The Diesel filter contains water.
Carry out (2) without delay - risk of damage to
the injection system!
AdBlueFixed, then flashing accompanied by a
message in the display.
The driving range is decreasing.
You must quickly top up the AdBlue.
Low fuel levelFixed, with the needle in zone E.
The fuel reserve is being used.
Refuel without delay.
Flashing.
The system has a fault.
Carry out (2).
Diesel pre-heaterFixed.
The climatic conditions mean that pre-
heating is necessary.
Wait until the indicator lamp goes off before
starting the engine.
Rear foglampsFixed.
The button on the MODE control panel is
switched on.
The lamps only operate when the dipped beam
headlamps are on.
Under normal visibility conditions, switch them
off.
Green warning/indicator lamps
Direction indicators
Direction indicators with audible signal.
The direction indicators are on.
Front foglampsFixed.
The button on the MODE control panel is
switched on.
The lamps only operate when the dipped beam
headlamps are on.
Dipped beam headlampsFixed.
The lamps are on.
Cruise controlFixed.
Cruise control is selected.
Manual selection.
Blue warning/indicator lamps
Main beam headlamps
Fixed.
The lamps are on.
Automatic headlampsFixed.
The function has been activated via the
“MODE” menu.
Turning the main beam headlamps on and off is
automatically controlled according to traffic and
driving conditions.
Black/white warning lamps
Temperature / Black ice
Fixed, accompanied by a message
in the display.
Climatic conditions can lead to black ice on the
road.

20
Access
Key

This locks and unlocks the vehicle's doors,
opens and closes the fuel filler cap, as well as
switching the engine on and off.
2-button remote control

Central unlocking
Pressing this button simultaneously
unlocks all of your vehicle's doors. The interior courtesy lamp comes on briefly and
the direction indicators flash twice.
If your vehicle has an alarm, pressing this button
disarms it.
The indicator lamp in the central locking button,
located in the dashboard, goes off.
Central locking
Pressing this control allows you to
simultaneously lock all your vehicle's
doors.
If one of the doors is open or not properly closed,
central locking does not work.
The direction indicators flash once.
If your vehicle is so equipped, pressing this
control activates the alarm.




The central locking control indicator lamp comes
on and flashes.
3-button remote control

Unlocking the cab
Pressing this button unlocks your
vehicle's cab.
The interior courtesy lamp comes on briefly and
the direction indicators flash twice.
The indicator lamp in the central locking button,
located in the dashboard, goes off.
Unlocking the load space
Pressing this button unlocks the side door
and the rear doors of the load space.
The direction indicators flash twice.
If your vehicle has an alarm, pressing this button
disarms it.
Central locking
Pressing this control allows you to lock all
the doors of your vehicle, cab and loading
area.
If one of the doors is open or not properly closed,
central locking does not work.
The direction indicators flash once.
If your vehicle is so equipped, pressing this
control activates the alarm.




The central locking control indicator lamp comes
on and flashes.
Folding / Unfolding the
key
► Press this button to unfold / fold the
key.
If you do not press the button, you risk
damaging the mechanism.
Summary of the main functions of the key
Type of key Unlocking the cabLocking the doorsUnlocking the rear doors
Basic key Turn anti-clockwise (driver’s side).Turn clockwise (driver’s side).-
Remote control key
Signalling

21
Access
2If your vehicle is so equipped, pressing this
control activates the alarm.




The central locking control indicator lamp comes
on and flashes.
Folding / Unfolding the
key
► Press this button to unfold / fold the
key.
If you do not press the button, you risk
damaging the mechanism.
Deadlocking
Pressing this button twice in succession
deadlocks the vehicle.
It is then impossible to open the doors from the
inside or the outside.
The direction indicators flash three times.
Never leave anyone inside the vehicle
when it is deadlocked.
Changing the battery

Reference: CR 2032/3 volts.
► Press the button to eject the key.
► Turn the screw 1 from the closed padlock
to the open padlock, using a fine-tipped
screwdriver.
► Lever with the screwdriver to extract the
battery holder unit 2.
► Remove the unit and replace the battery 3
respecting the polarities.
► Reclose the battery holder 2 inside the key
and lock it by turning the screw 1.
There is a risk of damage if the
replacement battery is not of the correct
type.
Only use identical batteries or batteries of an
equivalent type to those recommended by
CITROËN dealers. Return used batteries to
approved collection points.
Summary of the main functions of the key
Type of key Unlocking the cabLocking the doorsUnlocking the rear doors
Basic key Turn anti-clockwise (driver’s side).Turn clockwise (driver’s side).-
Remote control key
Signalling

22
Access
Type of keyUnlocking the cabLocking the doorsUnlocking the rear doors
Direction indicators 2 flashes.1 flash.2 flashes.
Central locking control indicator
lamp on the dashboard Off.
Fixed for approximately 3
seconds, then flashing. Flashing.
Using the key in the driver's door lock does not activate/deactivate the alarm.
Locking/Unlocking from
inside
Cab and loading area



► Press this button to lock/unlock the cab doors
and the loading area.
The doors can still be opened from the inside.
If one of the doors is open or not properly
closed, central locking does not work.
The control indicator lamp:
– comes on when the doors are locked and from
when the ignition is switched on,
– then flashes when the doors are locked when
stationary with the engine off.
This button is inoperative if the vehicle has been locked or deadlocked using an
exterior control (depending on equipment,
with the key or the remote control).
Driving with locked doors can make it
more difficult for emergency services to
access the vehicle in case of an emergency.
Loading area



► Press this button to lock / unlock the side
door and the rear doors from the cab.
The indicator lamp remains illuminated when
locking.
Anti-intrusion security
When the vehicle is started, the system locks the
cab and load space doors automatically when
you reach approximately 12 mph (20 km/h).
If none of the doors is opened during the journey,
the locking remains active.
Activation / deactivation of the function
This function can be set using the MODE
button: select “ON” or “OFF” in the
“Autoclose” menu.
For more information on Vehicle
configuration (MODE) , refer to the
corresponding section.
Front doors

► Use the corresponding button on the remote
control or use the key in the driver's door lock to
unlock.
► Pull the handle towards you.
Sliding side door
Take care not to block the guide space
on the floor to allow the door to slide
correctly.
Opening
From outside
► Pull the handle towards you and then towards
the rear.

24
Access
Opening
From outside

► Pull the handle towards you and then pull the
lever to open the left-hand door.
The two doors open to 96°.
From inside

► Pull the handle located on the door panel
towards you, then push to open the right-hand
door.
► Push the lever to open the left-hand door.
Do not drive with the rear door open.
Opening to 180°
If the vehicle is so equipped, a retractable check
strap system allows the opening to be increased
from 96° to 180°.


► Press the button located on the door panel to
extend the angle of the door.
The check strap will engage again automatically
on closing.
Closing
► To close, start with the left-hand door, then
close the right-hand door.
Alarm
System which protects and provides a deterrent
against theft and break-ins. If your vehicle is
so equipped, it provides the following types of
monitoring:
- Perimeter monitoring
the system ensures exterior perimeter protection
by detectors on the openings (doors, boot,
bonnet) and in the electrical power supply,
- Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
Activation
► Switch off the ignition and exit the vehicle.► Press this button of the remote
control.
The protections are active after a few seconds.
Triggering of the alarm
This is signalled by the siren sounding and
flashing of the direction indicators for thirty
seconds.
The alarm then returns to monitoring mode but the triggering event is stored
and is indicated by illumination of the electronic
immobiliser warning lamp for about 10 seconds
when the ignition is switched on.
The alarm is also triggered after interruption of
the electrical supply and when it is reconnected.
Deactivation using the
remote control
► Press this button.
The standby mode is deactivated when the
vehicle is unlocked.

25
Access
2- Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
Activation
► Switch off the ignition and exit the vehicle.► Press this button of the remote
control.
The protections are active after a few seconds.
Triggering of the alarm
This is signalled by the siren sounding and
flashing of the direction indicators for thirty
seconds.
The alarm then returns to monitoring mode but the triggering event is stored
and is indicated by illumination of the electronic
immobiliser warning lamp for about 10 seconds
when the ignition is switched on.
The alarm is also triggered after interruption of
the electrical supply and when it is reconnected.
Deactivation using the
remote control
► Press this button.
The standby mode is deactivated when the
vehicle is unlocked.
Deactivating the anti-tilt
monitoring
(Depending on engine)► Press this button to deactivate the
protection (e.g. when towing the vehicle
with the alarm on).
The protection remains active until the central
opening of the doors.
Failure of the remote control
► Unlock the doors using the key in the lock;
the alarm goes off.
► Turn the ignition on; the identification of the
key code will turn off the alarm.
Locking the doors using the key in the
lock does not activate the alarm.
To deactivate the siren quickly
following a false alarm:
► switch on the ignition, recognition of the
key code stops the alarm,
► press the unlocking button (cab and key)
on the remote control.
To avoid setting the alarm, when washing the
vehicle for example, lock the vehicle using
the key.
Unlocking the vehicle using the remote
control deactivates the siren automatically.
Electric windows

A. Driver electric window
B. Passenger electric window
Manual operation
► To open or close the window, press or
pull switch A/B without passing its point of
resistance. The window stops when the switch
is released.
Automatic operation
► To open or close the window, press or pull
switch A past its point of resistance: the window
opens or closes completely when the switch is
released. Operating the switch again stops the
movement of the window.

66
Driving
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating of the brakes, the
use of engine braking is recommended.
Side wind
Bear in mind the increased susceptibility to the
wind that the vehicle will have.
Anti-theft protection
Electronic immobiliser
The keys contain an electronic immobiliser
device.
This device locks the engine supply system. It
activates automatically when the key is removed
from the ignition.
When the ignition switch is turned on, a dialogue
is set up between the key and the electronic
immobiliser.
This warning lamp goes off after the key has been recognised, the ignition is
switched on and the engine can be started.
If the key is not recognised, the engine
cannot be started. Use another key and
have the faulty key checked by a CITROËN
dealer.
Carefully note the key number. In case of
loss, the intervention of a CITROËN
dealer will be faster and more efficient if you
provide this number and the confidential card.
Do not make any modifications to the
electronic immobiliser system.
Operating the remote control, even in your
pocket, may cause the doors to be unlocked
accidentally.
The simultaneous use of other high-frequency
devices (mobile phones, home alarms, etc.),
may temporarily disturb the operation of the
remote control.
Except for reinitialisation, the remote control
cannot operate while the key is in the ignition
switch, even when the ignition is off.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the vehicle in an emergency.
As a safety precaution (with children on
board), remove the key from the ignition when
leaving the vehicle, even for a short time.
When purchasing a second-hand
vehicle:
– check that you are in possession of the
confidential card,
– have the keys memorised by a CITROËN
dealer, to be sure that the keys in your
possession are the only ones that allow the
vehicle to be started.
Confidential card

It is given to you upon delivery of your vehicle
with the duplicate key.
It contains the identification code required for
any intervention by a CITROËN dealer on the
electronic engine immobiliser system. This code
is hidden by a film, which is to be removed only
when necessary.
Keep your card in a safe place, never inside the
vehicle.
When undertaking a long trip or journey
however, it is advisable to take this card with you
along with your personal papers.
Starting-switching off the
engine
Ignition switch

STOP position: Anti-theft.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.