2020 CHRYSLER PACIFICA Owners Manual

GETTING TO KNOW YOUR VEHICLE55
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.
Head Restraints — Front Seats
The front driver and passenger seats are
equipped with four-way head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of the head restraint, and push downward.
The front head restraints are also adjustable
forward and rearward. To tilt forward, pull the
top of the head restraint toward the front of the
vehicle to the desired position. To adjust the
head restraint rearward, continue pulling
forward on the top of the head restraint to the
furthest forward position and the head restraint
will return to the upright position.
NOTE:
To remove the head restraint, raise it as far as it
can go. Then, push the release button and the
adjustment button at the base of each post
while pulling the head restraint up. Seatback
angle may need to be adjusted to fully remove
the head restraint. To reinstall the head
restraint, put the head restraint posts into the
holes and push downward. Then, adjust the
head restraint to the appropriate height.
Front Head Restraint
Normal Position

WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.
1 — Release Button
2 — Adjustment Button
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56GETTING TO KNOW YOUR VEHICLE

Forward Adjustment

Head Restraints — Second Row Quad Seats
The second row outboard head restraints, as
well as the removable 8th passenger seat (if
equipped) have adjustable head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of the head restraint, and push downward.
NOTE:
If equipped with Stow ‘n Go seating, the head
restraints are non-adjustable. Do not pull on
non-adjustable head restraints when folding.
Head Restraints — Second Row Bench
The second row bench seat is equipped with
adjustable head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of the head restraint, and push downward.
Bench Seat Head Restraint

To remove the head restraint, raise it as far as it
can go. Then, push the release button and the
adjustment button at the base of each post
while pulling the head restraint up. Seatback
angle may need to be adjusted to fully remove
the head restraint. To reinstall the head
restraint, put the head restraint posts into the
holes and push downward. Then, adjust the
head restraint to the appropriate height.
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
1 — Release Button
2 — Adjustment Button

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GETTING TO KNOW YOUR VEHICLE57
NOTE:
For child restraint tethering, refer to “Occupant
Restraint Systems” in “Safety” for further infor -
mation.
Head Restraints — Third Row
The outboard head restraints can be manually
folded forward for improved rearward visibility.
Pull the release strap to fold them forward.

Release Straps

NOTE:
The head restraints must be raised manually
when occupying the third row.
Do not fold if there are passengers seated in
the third row seats.
The head restraint in the center position can be
raised and lowered for tether routing or height
adjustment. Refer to “Occupant Restraint
Systems” in “Safety” for further information. NOTE:
To remove the center head restraint, raise it as
far as it can go. Then, push the release button
and the adjustment button at the base of each
post while pulling the head restraint up. To rein
-
stall the head restraint, put the head restraint
posts into the holes and push downward. Then,
using the adjustment button, adjust the head
restraint to the appropriate height.

Adjustment Button

WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
WARNING!
ALL the head restraints MUST be reinstalled
in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
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58GETTING TO KNOW YOUR VEHICLE
Power Folding Third Row Head Restraints — If
Equipped
For improved visibility, the third row outboard
head restraints can be folded using the
Uconnect System.
Press the “Controls” button located on the
bottom of the Uconnect display.
Press the Head Restraint Fold button to
power fold the third row head restraints.
NOTE:
The head restraints can be folded downward
using the Head Restraint button or using the
manual release strap. The head restraints
must be raised manually when occupying the
third row.
Do not fold if there are passengers seated in
the third row seats.
STEERING WHEEL
Tilt/Telescoping Steering Column
This feature allows you to tilt the steering
column upward or downward. It also allows you
to lengthen or shorten the steering column. The tilt/telescoping lever is located left of the
steering wheel at the end of the steering
column.

Tilt/Telescoping Lever

To unlock the steering column, push the lever
downward (toward the floor). To tilt the steering
column, move the steering wheel upward or
downward as desired. To lengthen or shorten
the steering column, pull the steering wheel
outward or push it inward as desired. To lock
the steering column in position, push the lever
upward until fully engaged.
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will operate for an
average of 80 minutes or more before
automatically shutting off. This time may vary
depending on the temperature of the
environment. The heated steering wheel can
shut off early or may not turn on when the
steering wheel is already warm.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.

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GETTING TO KNOW YOUR VEHICLE59
The heated steering wheel control button is
located within the Uconnect system. You can
gain access to the control button through the
climate screen or the controls screen.
Press the heated steering wheel button
once to turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off.
NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programmed
to come on during a remote start through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
MIRRORS
Inside Day/Night Mirror — If Equipped
A single ball joint mirror is used to allow the
driver to adjust up, down and left, right. Mirror
should be adjusted to center on the view
through the rear window.
Headlight glare can be reduced by moving the
small control under the mirror to the night
position (toward the rear of the vehicle). The
mirror should be adjusted while set in the day
position (toward the windshield).

Manual Rearview Mirror

WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
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60GETTING TO KNOW YOUR VEHICLE
Automatic Dimming Mirror — If Equipped
This mirror automatically adjusts for headlight
glare from vehicles behind you. You can turn the
feature on or off by pushing the button at the
base of the mirror. A light to the left of the
button will illuminate to indicate when the
dimming feature is activated. The sensor to the
right of the button does not illuminate.
NOTE:
This feature is disabled when the vehicle is in
REVERSE.

Automatic Dimming Mirror

Outside Mirrors
To receive maximum benefit, adjust the outside
mirror(s) to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
Driver's Outside Automatic Dimming Mirror
— If Equipped
The driver’s outside mirror will automatically
adjust for glare from vehicles behind you. This
feature is controlled by the inside automatic
dimming mirror and will automatically adjust for
headlight glare when the inside mirror adjusts.
Conversation Mirror
Located in the overhead console there is a
conversation mirror to view all the passengers
in the vehicle. Push the panel to release the
drop down mirror. Raise the mirror and push to
latch it back in the stowed position.
Conversation Mirror

CAUTION!
To avoid damage to the mirror during
cleaning, never spray any cleaning solution
directly onto the mirror. Apply the solution
onto a clean cloth and wipe the mirror clean.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.

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GETTING TO KNOW YOUR VEHICLE61
Power Mirrors — If Equipped
The power mirror controls are located on the
driver-side door trim panel.

Power Mirror Controls

The power mirror controls consist of mirror
select buttons and a four-way mirror control
switch. To adjust a mirror, push either the L
(left) or R (right) to select the mirror that you
want to adjust. NOTE:

A light in the selected button will illuminate indi
-
cating the mirror is activated and can be adjusted.

Using the mirror control switch, push on any of
the four arrows for the direction that you want
the mirror to move.
Left and Right side power mirror preselected
positions can be controlled by the optional
Driver Memory Settings Feature. Refer to
“Driver Memory Settings — If Equipped” in
“Seats” in this chapter for further information.
Outside Mirrors Folding Feature
All outside mirrors are hinged and may be
moved either forward or rearward to resist
damage. The hinges have three detent
positions:
Full forward position
Full rearward position
Normal position
Heated Mirrors — If Equipped
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped).
Refer to “Climate Controls” in this chapter for
further information.
Tilt Side Mirrors In Reverse (Available With
Memory Seat Only) — If Equipped

Tilt Side Mirrors In Reverse provides automatic
outside mirror positioning which will aid the driver’s
view of the ground rearward of the front doors. The
driver's outside mirror will move slightly downward
from the present position when the vehicle is shifted
into REVERSE. The driver's outside mirror will then
return to the original position when the vehicle is
shifted out of the REVERSE position. Each stored
memory setting will have an associated Tilt Side
Mirrors In Reverse position.

NOTE:

The Tilt Side Mirrors In Reverse feature is not
enabled when delivered from the factory. The Tilt
Side Mirrors In Reverse feature can be enabled or
disabled through the radio touchscreen. Refer to
“Uconnect Settings” in “Multimedia” for further
information.

1 — Mirror Select
2 — Mirror Control Switch
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62GETTING TO KNOW YOUR VEHICLE
Power Folding Mirrors — If Equipped

The switch for the power folding mirrors is located
between the power mirror switches L (left) and R
(right). Push the switch once and the mirrors will
fold in, pushing the switch a second time will
return the mirrors to the normal driving position.
Power Folding Mirror Switch

NOTE:
If the vehicle speed is greater than 10 mph
(16 km/h), the folding feature will be disabled.
If the mirrors are in the folded position, and
vehicle speed is equal or greater than 10 mph
(16 km/h), they will automatically unfold. Resetting The Power Folding Outside Mirrors
You may need to reset the power folding mirrors
if the following occurs:
The mirrors are accidentally blocked while
folding
The mirrors are accidentally manually
folded/unfolded

The mirrors come out of the unfolded position

The mirrors shake and vibrate at normal
driving speeds
To reset the power folding mirrors: fold and
unfold them by pushing the button (this may
require multiple button pushes). This resets
them to their normal position.
Illuminated Vanity Mirrors — If Equipped
An illuminated vanity mirror is located on the
sun visor. To use the mirror, rotate the sun visor
down and swing the mirror cover upward. The
lights turn on automatically. Closing the mirror
cover turns off the lights.

Illuminated Mirror

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