2020 CHRYSLER PACIFICA Owners Manual

SERVICING AND MAINTENANCE351
Pressure Washing
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
Engine Oil
Change Engine Oil
Refer to “Scheduled Servicing” in this section
for the proper maintenance intervals.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Gasoline Engine Oil Selection
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the
requirements of FCA Material Standard
MS-6395.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is
attached to the positive post and the nega -
tive cable is attached to the negative post.
Battery posts are marked positive (+) and
negative (-) and are identified on the battery
case. Cable clamps should be tight on the
terminal posts and free of corrosion.
If a “fast charger” is used while the battery
is in the vehicle, disconnect both vehicle
battery cables before connecting the
charger to the battery. Do not use a “fast
charger” to provide starting voltage.
CAUTION!
Cleaning the engine compartment with a high
pressure washer is not recommended.
Precautions have been taken to safeguard all
parts and connections however, the
pressures generated by these machines is
such that complete protection against water
ingress cannot be guaranteed.
WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.7

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352SERVICING AND MAINTENANCE
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American
Petroleum Institute (API). The
manufacturer only recommends API
Certified engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30,
5W-30 and 10W-30 engine oils.
Engine Oil Viscosity
Mopar SAE 0W-20 engine oil approved to FCA
Material Standard MS-6395 such as Pennzoil,
Shell Helix or equivalent is recommended for all
operating temperatures. This engine oil
improves low temperature starting and vehicle
fuel economy. The engine oil filler cap also shows the
recommended engine oil viscosity for your
engine. For information on engine oil filler cap
location, refer to the “Engine Compartment”
illustration in this section.
Lubricants which do not have both the engine
oil certification mark and the correct SAE
viscosity grade number should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the
recommended oil quality requirements are met,
and the recommended maintenance intervals
for oil and filter changes are followed.
Synthetic engine oils which do not have both the
engine oil certification mark and the correct SAE
viscosity grade number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends
against the addition of any additives (other than
leak detection dyes) to the engine oil. Engine oil
is an engineered product and its performance
may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used
engine oil and oil filters from your vehicle. Used
oil and oil filters, indiscriminately discarded, can
present a problem to the environment. Contact
an authorized dealer, service station or
governmental agency for advice on how and
where used oil and oil filters can be safely
discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a
new filter at every engine oil change.
Engine Oil Filter Selection
This manufacturer's engines have a full-flow
type disposable oil filter. Use a filter of this type
for replacement. The quality of replacement
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine oil filters are high quality
oil filters and are recommended.CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.

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SERVICING AND MAINTENANCE353
Engine Air Cleaner
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
NOTE:
Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable.
Engine Air Cleaner Selection
The quality of replacement engine air cleaner
varies considerably. Only high quality filters
should be used to ensure most efficient service.
Mopar engine air cleaners are a high quality
filter and are recommended.
Accessory Drive Belt Inspection
When inspecting accessory drive belts, small
cracks that run across the ribbed surface of a
belt from rib to rib, are considered normal.
These are not a reason to replace belt.
However, cracks running along a rib (not across) are not normal. Any belt with cracks running
along a rib must be replaced. Also, have the belt
replaced if it has excessive wear, frayed cords,
or severe glazing.

Accessory Belt (Serpentine Belt)

Conditions that would require replacement:
Rib chunking (one or more ribs has sepa -
rated from belt body)
Rib or belt wear
Longitudinal belt cracking (cracks between
two ribs)
Belt slips
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in
the case of engine backfire. Do not remove
the air induction system (air cleaner, hoses,
etc.) unless such removal is necessary for
repair or maintenance. Make sure that no
one is near the engine compartment before
starting the vehicle with the air induction
system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal
injury.
WARNING!
Do not attempt to inspect an accessory
drive belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could
be injured by the moving fan blades.
You can be badly injured working on or
around a motor vehicle. Only do service
work for which you have the knowledge and
the proper equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a compe -
tent mechanic.
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354SERVICING AND MAINTENANCE
“Groove jumping" (belt does not maintain
correct position on pulley)
Belt broken
NOTE:
Identify and correct problem before new belt is
installed
Noise (objectionable squeal, squeak, or
rumble is heard or felt while drive belt is in
operation)
Some conditions can be caused by a faulty
component such as a belt pulley. Belt pulleys
should be carefully inspected for damage and
proper alignment.
Belt replacement on some models requires the
use of special tools, we recommend having your
vehicle serviced at an authorized dealer.
Air Conditioner Maintenance
For best possible performance, your air
conditioner should be checked and serviced by
an authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
Refrigerant Recovery And Recycling —
R–1234yf
R–1234yf Air Conditioning Refrigerant is a
hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer using
recovery and recycling equipment.
NOTE:
Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Air Conditioning Filter Replacement (Cabin
Air Filter)
WARNING!
Use only refrigerants and compressor lubri -
cants approved by the manufacturer for
your air conditioning system. Some unap -
proved refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information located
online, for further warranty information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring
lines to be disconnected should be done by
an experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New
Vehicle Limited Warranty.
WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in
the ACC or ON/RUN mode. With the cabin air
filter removed and the blower operating, the
blower can contact hands and may propel dirt
and debris into your eyes, resulting in
personal injury.

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SERVICING AND MAINTENANCE355
The cabin air filter is located in the fresh air inlet
behind the glove compartment. Perform the
following procedure to replace the filter:

1. Remove all contents from the glove
compartment.

Glove Compartment

2. Open the glove compartment door partially, leaving extra slack on the glove
compartment tension tether. Detach the
glove compartment tension tether by sliding
the black tension tether clip down, and
popping it out of the slot on the side of the
glove compartment door. 3. There are glove compartment travel stops
on either side of the glove compartment
door. To release them, push inward on each
travel stop, and pull the glove compartment
door down until the travel stops pass clear
of their hooking points.
4. Open the glove compartment door as far as possible to gain access to the cabin air filter
compartment cover.

Cabin Air Filter Compartment Cover

5. Pry up the lid of each individual compartment snap, and detach it from the
rest of the snap. There is a small space on
the side of each snap to use for separating the lid from the snap. Once detached,
remove the rest of the snap completely from
the compartment cover.
6. After removing the snaps, lift up the compartment cover to gain access to the
fresh air inlet.

Fresh Air Inlet

7. Remove the filter cover by prying back each of the retaining tabs from their hooking
points, and then pulling the filter cover out
to expose the cabin air filter. Remove the air
filter by pulling it straight out of the housing.
1 — Glove Compartment Travel Stops
2 — Glove Compartment Tension Tether Clip
1 — Compartment Cover
2 — Compartment Snap
1 — Filter Cover
2 — Retaining Tabs
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356SERVICING AND MAINTENANCE
8. Install the new air filter with the arrow on the
filter pointing toward the floor.
9. Once the filter is replaced, reinstall the filter cover, making sure the retaining tabs are
fully secured into their housings.
10. Close the cabin air filter compartment cover, and reinsert the snaps into their
slots. Push the snap lids until fully attached.
11. Push the glove compartment door to the near closed position to reengage the glove
compartment travel stops. Finally, pull the
glove compartment tension tether clip down
and slide it back into the slot on the side of
the glove compartment door.
Body Lubrication
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated periodically with a lithium based grease, such
as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating, excess
oil and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch release mechanism, and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder
Lubricant directly into the lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and
the windshield periodically with a sponge or soft
cloth and a mild nonabrasive cleaner. This will
remove accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry
windshield.
Avoid using the wiper blades to remove frost or
ice from the windshield. Keep the blade rubber
out of contact with petroleum products such as
engine oil, gasoline, etc.
NOTE:
Life expectancy of wiper blades varies
depending on geographical area and frequency
of use. Poor performance of blades may be
present with chattering, marks, water lines or
wet spots. If any of these conditions are
present, clean the wiper blades or replace as
necessary.
The wiper blades and wiper arms should be
inspected periodically, not just when wiper
performance problems are experienced. This
inspection should include the following points:
Wear or uneven edges
Foreign material
Hardening or cracking
Deformation or fatigue
If a wiper blade or wiper arm is damaged,
replace the affected wiper arm or blade with a
new unit. Do not attempt to repair a wiper arm
or blade that is damaged.
CAUTION!
The cabin air filter is identified with an arrow
to indicate airflow direction through the filter.
Failure to properly install the filter will result
in the need to replace it more often.

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SERVICING AND MAINTENANCE357
Front Wiper Blade Removal/Installation

1. Lift the wiper arm to raise the wiper blade
off of the glass, until the wiper arm is in the
full up position.

Wiper Blade With Release Tab In Locked Position
2. To disengage the wiper blade from the wiper
arm, flip up the release tab on the wiper
blade and while holding the wiper arm with
one hand, slide the wiper blade down
towards the base of the wiper arm.

Wiper Blade With Release Tab In Unlocked Position 3. With the wiper blade disengaged, remove the
wiper blade from the wiper arm by holding
the wiper arm with one hand and separating
the wiper blade from the wiper arm with the
other hand (move the wiper blade toward the
right side of the vehicle to separate the wiper
blade from the wiper arm).
Wiper Blade Removed From Wiper Arm

4. Gently lower the wiper arm onto the glass.
CAUTION!
Do not allow the wiper arm to spring back
against the glass without the wiper blade in
place or the glass may be damaged.
1 — Wiper Blade
2 — Release Tab
3 — Wiper Arm
1 — Wiper Blade
2 — Release Tab
3 — Wiper Arm
1 — Wiper Blade
2 — Wiper Arm
3 — Release Tab
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358SERVICING AND MAINTENANCE
Installing The Front Wipers

1. Lift the wiper arm off of the glass, until the
wiper arm is in the full up position.

2. Position the wiper blade near the hook on the tip of the wiper arm with the wiper
release tab open and the blade side of the
wiper facing up and away from the
windshield.
3. Insert the hook on the tip of the arm through the opening in the wiper blade under the
release tab.
4. Slide the wiper blade up into the hook on the wiper arm and rotate the wiper blade
until it is flush against the wiper arm. Fold
down the latch release tab and snap it into
its locked position. Latch engagement will
be accompanied by an audible click.
5. Gently lower the wiper blade onto the glass.Rear Wiper Blade Removal/Installation

1. Lift the rear wiper arm pivot cap away from the glass to allow the rear wiper blade to be
raised off of the glass.

NOTE:
The rear wiper arm cannot be fully raised off the
glass unless the wiper arm pivot cap is
unsnapped first. Attempting to fully raise the
rear wiper arm without unsnapping the wiper
arm pivot cap may damage the vehicle.

Wiper Pivot Cap In Unlocked Position
2. Lift the rear wiper arm fully off the glass.

Wiper Blade In Folded Out Position

3. To remove the wiper blade from the wiper arm, grasp the bottom end of the wiper
blade nearest to wiper arm with your right
hand. With your left hand hold the wiper arm
as you pull the wiper blade away from the
wiper arm past its stop far enough to
unsnap the wiper blade pivot pin from the
receptacle on the end of the wiper arm.
1 — Wiper Arm Pivot Cap
2 — Wiper Arm
1 — Wiper Arm Pivot Cap
2 — Wiper Blade
3 — Wiper Arm

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