2020 CHRYSLER PACIFICA Owners Manual

IN CASE OF EMERGENCY303
(Continued)
in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi -
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates. SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between
the ASSIST and SOS buttons will continuously
be illuminated red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact your dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact your dealer.”
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from an Emergency Services
Agent. All occupants should exit the vehicle
immediately and move to a safe location.
Never place anything on or near the
vehicle’s operable network and GPS
antennas. You could prevent operable
network and GPS signal reception, which
can prevent your vehicle from placing an
emergency call. An operable network and
GPS signal reception is required for the SOS
Call system to function properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add
aftermarket electrical equipment to the
vehicle’s electrical system. This may
prevent your vehicle from sending a signal
to initiate an emergency call. To avoid inter -
ference that can cause the SOS Call system
to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to
fail when you need it. You could be injured
if the air bag system is not there to help
protect you.
WARNING! (Continued)
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304IN CASE OF EMERGENCY
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation. These include, but are not limited to, the
following factors:
Delayed accessories mode is active
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hard
-
ware are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network
congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
WARNING!
Ignoring the Rearview Mirror light could
mean you will not have SOS Call services. If
the Rearview Mirror light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

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IN CASE OF EMERGENCY305
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/
data) or 4G (data) and GPS signal reception,
which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/
data) or 4G (data) network connection and a
GPS signal is required for the SOS Call
system to function properly.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user's authority to operate
the equipment.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
CAUTION!
To avoid damage to the mirror during
cleaning, never spray any cleaning solution
directly onto the mirror. Apply the solution
onto a clean cloth and wipe the mirror clean.
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306IN CASE OF EMERGENCY
BULB REPLACEMENT
Replacement Bulbs
Interior Bulbs
Lamps Bulb Number
Center & Rear Dome Lamp LED (Serviced At An Authorized Dealer)
Center & Rear Reading Lamps LED (Serviced At An Authorized Dealer)
Front Door Courtesy Lamp LED (Serviced At An Authorized Dealer)
Front Header Reading Lamps – If Equipped LED (Serviced At An Authorized Dealer)
Instrument Cluster Lamps LED (Serviced At An Authorized Dealer)
Liftgate Lamp(s) LED (Serviced At An Authorized Dealer)
Overhead Console Reading Lamps LED (Serviced At An Authorized Dealer)
Removable Console Lamp – If Equipped LED (Serviced At An Authorized Dealer)
Visor Vanity Lamps 6501966
Exterior Bulbs
Lamps Bulb Number
High Intensity Discharge Headlamp Low Beam - D3S
High Beam - 9005LL
Halogen Headlamp Reflector Low Beam - H11LL
Projector Halogen Low Beam - 9005HL+ All High Beams - 9005LL

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IN CASE OF EMERGENCY307
Dedicated Daytime Running Lamp (If Equipped) LED (Serviced At An Authorized Dealer)
Front Turn Signal Lamp PWY24WNA (If Halogen Headlamp Equipped)
PWY24WSV (If HID Headlamp Equipped)
Side Marker Lamp W3W
Front Park Lamp PWY24WNA (If Bulb Equipped)
LED (Serviced At An Authorized Dealer)
Front Fog Lamp H11LL
LED Front Fog Lamp LED (Serviced At An Authorized Dealer)
Center High Mounted Stop Lamp (CHMSL) LED (Serviced At An Authorized Dealer)
Stop/Turn Signal Lamp W21/5WLL
Rear Tail/Side Marker Lamp Rear Tail - Body Side - W21/5WLL (If Bulb Equipped); LED (Serviced At An
Authorized Dealer)
Rear Tail - Liftgate - W5WLL (If Bulb Equipped); LED (Serviced At An Authorized Dealer)
Rear Side Marker: W3W
Backup Lamp W21W
License Lamp LED (Serviced At An Authorized Dealer)
Exterior Bulbs
Lamps Bulb Number
6

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308IN CASE OF EMERGENCY
Replacing Exterior Bulbs
High Intensity Discharge (HID) Headlamps —
If Equipped
The headlamps contain a type of high voltage
discharge light source. High voltage can remain
in the circuit even with the headlamp switch off.
Because of this, you should not attempt to
service a HID headlamp light source yourself. If
an HID headlamp light source fails, take your
vehicle to an authorized dealer for service.
NOTE:
On vehicles equipped with HID headlamps,
when the headlamps are turned on, there is a
blue hue to the lights. This diminishes and
becomes more white after approximately 10
seconds, as the system charges.
Halogen Headlamps

1. Reach behind the headlamp housing to
access the headlamp bulb cap.

2. Firmly grasp the headlamp bulb cap and rotate it counterclockwise to unlock it.

Headlamp Bulb Cap
3. Firmly grasp the headlamp bulb socket
assembly and rotate counterclockwise to
remove from the housing.

Headlamp Bulb Socket

4. Disconnect the bulb from the electrical connector and then connect the
replacement bulb.

Headlamp Bulb

WARNING!

A transient high voltage occurs at the bulb
sockets of HID headlamps when the headlamp
switch is turned ON. It may cause serious
electrical shock or electrocution if not serviced
properly. See an authorized dealer for service.

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IN CASE OF EMERGENCY309
5. Install the bulb and connector assembly
into the headlamp housing and rotate
clockwise to lock it in place.
6. Install the headlamp bulb cap in the headlamp housing and rotate clockwise to
lock it in place.
Front Turn Signal Lamp

1. Open the hood.

2. Twist the front turn signal lamp socket assembly counterclockwise, and then
remove the front turn signal lamp assembly
from the lamp housing.
Front Turn Signal Lamp Socket

3. Pull the bulb out of the socket and insert the replacement bulb.
4. Install the front turn signal lamp socket assembly into the housing, and rotate the
front turn signal lamp socket clockwise to
lock it in place.
Front And Rear Side Marker Lamps

1. Remove the three fasteners from the inner wheel liner and carefully peel back liner for
access.

Inner Wheel Liner Fasteners

CAUTION!
Do not touch the new bulb with your fingers.
Oil contamination will severely shorten bulb
life. If the bulb comes in contact with any oily
surface, clean the bulb with rubbing alcohol.
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310IN CASE OF EMERGENCY
2. Firmly grasp the front side marker lamp
socket and rotate a quarter turn counter-
clockwise to remove it from the lamp
assembly.

Front Side Marker Lamp Bulb Removal

3. Remove bulb from the front side marker lamp socket and replace with a new bulb.
4. Install front side marker lamp socket in lamp assembly and rotate a quarter turn
clockwise to lock into place.
5. Position the inner wheel liner in place and install the three fasteners.Front Fog Lamp — Halogen

1. Remove fasteners from inner wheel liner and carefully peel back liner for access.

2. Reach through the front fascia to the fog lamp housing to access the bulb.
3. Rotate the front fog lamp bulb counter -
clockwise, and remove the bulb from the
front fog lamp housing.

Front Fog Lamp Socket

4. Disconnect the bulb from the electrical connector and then connect the
replacement bulb. 5. Install the front fog lamp bulb into the front
fog lamp housing, and rotate the bulb
clockwise to lock it in place.
6. Position the inner wheel liner in place and install fasteners.
Rear Liftgate Mounted Back-Up Lamps And
Tail Lamps (If Bulb Equipped)

1. Raise the liftgate.

2. Use a fiber stick or flat blade screw driver to pry off the bulb access cover on the lower
liftgate trim.
3. Back-up lamps/tail lamp (if bulb equipped) are now visible. Rotate socket(s) counter -
clockwise.
CAUTION!
Do not touch the new bulb with your fingers.
Oil contamination will severely shorten bulb
life. If the bulb comes in contact with any oily
surface, clean the bulb with rubbing alcohol.

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