2020 CHEVROLET IMPALA Owner's Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
56 Seats and Restraints
For airbag locations, seeWhere Are
the Airbags? 053.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by seat belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first and second rows. The rollover
capable roof-rail airbags are
designed to help reduce the risk of
full or partial ejection in rollover
events, although no system can
prevent all such ejections. But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When
Should an Airbag Inflate? 054.
Airbags should never be regarded
as anything more than a supplement
to seat belts.
What Will You See after
an Airbag Inflates?
After frontal, knee, and
seat-mounted side impact airbags
inflate, they quickly deflate, so
quickly that some people may not
even realize the airbags inflated.
Roof-rail airbags may still be at least
partially inflated for some time after
they inflate. Some components of
the airbag module may be hot for
several minutes. For location of the
airbags, see Where Are the
Airbags? 053.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 57
fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.(Continued)
Warning (Continued)
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a crash. See
Vehicle Data
Recording and Privacy 0302
and
Event Data Recorders 0302.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.
United States

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
58 Seats and Restraints
Canada
The words ON and OFF, or the
symbols for on and off, will be
visible during the system check.
When the system check is
complete, either the word ON or
OFF, or the symbol for on or off will
be visible. See Passenger Airbag
Status Indicator 0101.
The passenger sensing system
turns off the front outboard
passenger frontal airbag and knee
airbag, under certain conditions. No
other airbag is affected by the
passenger sensing system.
The passenger sensing system
works with sensors that are part of
the front outboard passenger seat.
The sensors are designed to detect
the presence of a properly seated
occupant and determine if the front outboard passenger frontal airbag
and knee airbag should be allowed
to inflate or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
Whenever possible, children aged
12 and under should be secured in
a rear seating position.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great,
if the airbag inflates.
{Warning
A child in a rear-facing child
restraint can be seriously injured
or killed if the passenger frontal
airbag inflates. This is because
the back of the rear-facing child
restraint would be very close to
the inflating airbag. A child in a
forward-facing child restraint can
be seriously injured or killed if the
(Continued)
Warning (Continued)
passenger frontal airbag inflates
and the passenger seat is in a
forward position.
Even if the passenger sensing
system has turned off the front
outboard passenger airbag(s), no
system is fail-safe. No one can
guarantee that an airbag will not
deploy under some unusual
circumstance, even though the
airbag(s) are off.
Never put a rear-facing child
restraint in the front seat, even if
the airbag is off. If securing a
forward-facing child restraint in
the front outboard passenger
seat, always move the seat as far
back as it will go. It is better to
secure child restraints in the rear
seat. Consider using another
vehicle to transport the child
when a rear seat is not available.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 59
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag
and knee airbag if:
.The front outboard passenger
seat is unoccupied.
. The system determines an infant
is present in a child restraint.
. A front outboard passenger
takes his/her weight off of the
seat for a period of time.
. There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the front
outboard passenger frontal airbag
and knee airbag, the OFF indicator
will light and stay lit to remind you
that the airbags are off. See
Passenger Airbag Status Indicator
0 101.
The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag
and knee airbag anytime the system senses that a person of adult size is
sitting properly in the front outboard
passenger seat.
When the passenger sensing
system has allowed the airbags to
be enabled, the ON indicator will
light and stay lit as a reminder that
the airbags are active.
For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not turn
off the front outboard passenger
frontal airbag and knee airbag,
depending upon the person’s
seating posture and body build.
Everyone in the vehicle who has
outgrown child restraints should
wear a seat belt properly
—whether
or not there is an airbag for that
person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
(Continued)
Warning (Continued)
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. SeeAirbag Readiness
Light 0101 for more information,
including important safety
information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag
and knee airbag if the system
determines that an infant is present
in a child restraint. If a child restraint
has been installed and the ON
indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
60 Seats and Restraints
4. Reinstall the child restraintfollowing the directions
provided by the child restraint
manufacturer and refer to
Securing Child Restraints (With
the Seat Belt in the Rear Seat)
078 or
Securing Child Restraints (With
the Seat Belt in the Front Seat)
0 80.
5. If, after reinstalling the child restraint and restarting the
vehicle, the ON indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback
is not pushing the child
restraint into the seat cushion.
Also make sure the child
restraint is not trapped under
the vehicle head restraint.
If this happens, adjust the head
restraint. See Head Restraints
0 31.
6. Restart the vehicle. The passenger sensing system
may or may not turn off the
airbags for a child in a child
restraint depending upon the
child’s size. It is better to
secure the child restraint in a
rear seat. Never put a
rear-facing child restraint in the
front seat, even if the ON
indicator is not lit.
If the Off Indicator Is Lit for an
Adult-Sized Occupant
If a person of adult size is sitting in
the front outboard passenger seat,
but the OFF indicator is lit, it could
be because that person is not sittingproperly in the seat. Use the
following steps to allow the system
to detect that person and enable the
front outboard passenger frontal
airbag and knee airbag:
1. Turn the vehicle off.
2. Remove any additional material from the seat, such as
blankets, cushions, seat
covers, seat heaters, or seat
massagers. Also remove
laptops, or other electronic
devices.
3. Place the seatback in the fully upright position.
4. Have the person sit upright in the seat, centered on the seat
cushion, with legs comfortably
extended.
5. Restart the vehicle and have the person remain in this
position for two to
three minutes after the ON
indicator is lit.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 61
{Warning
If the front outboard passenger
airbag is turned off for an
adult-sized occupant, the airbag
will not be able to inflate and help
protect that person in a crash,
resulting in an increased risk of
serious injury or even death. An
adult-sized occupant should not
ride in the front outboard
passenger seat, if the passenger
airbag OFF indicator is lit.
Additional Factors Affecting
System Operation
Seat belts help keep the passenger
in position on the seat during
vehicle maneuvers and braking,
which helps the passenger sensing
system maintain the passenger
airbag status. See“Seat Belts”and
“Child Restraints” in the Index for
additional information about the
importance of proper restraint use. A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See
Adding Equipment to
the Airbag-Equipped Vehicle 062
for more information about
modifications that can affect how
the system operates.
A wet seat can affect the
performance of the passenger
sensing system. Here is how:
. The passenger sensing system
may turn off the airbag(s) when
liquid is soaked into the seat.
If this happens, the OFF
indicator will be lit, and the
airbag readiness light on the
instrument panel will also be lit.
. Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will turn on the front passenger airbag(s) while a
child restraint or child occupant
is on the seat. If the outboard
passenger airbag(s) are turned
on, the ON indicator will be lit.
If the front passenger seat gets wet,
dry the seat immediately. If the
airbag readiness light is lit, do not
install a child restraint or allow
anyone to occupy the seat. See
Airbag Readiness Light 0101 for
important safety information.
The ON indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
62 Seats and Restraints
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0299.
{Warning
For up to 10 seconds after the
vehicle is turned off and the 12‐
volt battery is disconnected, an
airbag can still inflate during
improper service. You can be
injured if you are close to an
airbag when it inflates. Avoid
yellow connectors. They are
probably part of the airbag
system. Be sure to follow proper
service procedures, and make
sure the person performing work
for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.
Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors, sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See
Passenger Sensing System
0 57.

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Seats and Restraints 63
If the vehicle has rollover roof-rail
airbags, seeDifferent Size Tires
and Wheels 0249 for additional
important information.
If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices 0292.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0101.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
(Continued)
Caution (Continued)
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, seeWhere Are the
Airbags? 053. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
(Continued)
Warning (Continued)
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 0101.