2020 CHEVROLET IMPALA Owner's Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
48 Seats and Restraints
later in this section for
instructions on use and
important safety information.
5. To make the lap part tight, pullup on the shoulder belt.
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position.
Always stow the seat belt slowly.
If the seat belt webbing returns
quickly to the stowed position, the
retractor may lock and cannot be
pulled out. If this happens, pull the
seat belt straight out firmly to unlock
the webbing, and then release it.
If the webbing is still locked in the
retractor, see your dealer.
Before a door is closed, be sure the
seat belt is out of the way. If a door
is slammed against a seat belt,
damage can occur to both the seat
belt and the vehicle.
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt
height adjuster for the driver and
front outboard passenger seating
positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the seat belt in a crash. See How to
Wear Seat Belts Properly 044.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 49
Push down on the release button
and move the height adjuster to the
desired position. The adjuster can
be moved up by pushing the slider/
trim up. After the adjuster is set to
the desired position, try to move it
down without pushing the release
button to make sure it has locked
into position.
Seat Belt Pretensioners
This vehicle has seat belt
pretensioners for the front outboard
occupants. Although the seat belt
pretensioners cannot be seen, they
are part of the seat belt assembly.
They can help tighten the seat belts
during the early stages of a
moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner
activation are met. Seat belt
pretensioners can also help tighten
the seat belts in a side crash or
rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash,
the pretensioners and probably
other parts of the vehicle's seat beltsystem will need to be replaced.
See
Replacing Seat Belt System
Parts after a Crash 051.
Do not sit on the outboard seat belt
while entering or exiting the vehicle
or at any time while sitting in the
seat. Sitting on the seat belt can
damage the webbing and hardware.
Rear Seat Belt Comfort Guides
Rear seat belt comfort guides may
provide added seat belt comfort for
older children who have outgrown
booster seats and for some adults.
When installed on a shoulder belt,
the comfort guide positions the belt
away from the neck and head.
Comfort guides are available
through your dealer for the rear
outboard seating positions.
Instructions are included with the
comfort guides.
Seat Belt Use During
Pregnancy
Seat belts work for everyone,
including pregnant women. Like all
occupants, they are more likely to
be seriously injured if they do not
wear seat belts.
A pregnant woman should wear a
lap-shoulder belt, and the lap
portion should be worn as low as
possible, below the rounding,
throughout the pregnancy.
The best way to protect the fetus is
to protect the mother. When a seat
belt is worn properly, it is more likely

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
50 Seats and Restraints
that the fetus will not be hurt in a
crash. For pregnant women, as for
anyone, the key to making seat
belts effective is wearing them
properly.
Seat Belt Extender
If the vehicle's seat belt will fasten
around you, you should use it.
But if a seat belt is not long enough,
your dealer will order you an
extender. When you go in to order it,
take the heaviest coat you will wear,
so the extender will be long enough
for you. To help avoid personal
injury, do not let someone else use
it, and use it only for the seat it is
made to fit. The extender has been
designed for adults. Never use it for
securing child restraints. For more
information on the proper use and fit
of seat belt extenders see the
instruction sheet that comes with
the extender.
Safety System Check
Periodically check the seat belt
reminder, seat belts, buckles, latch
plates, retractors, shoulder belt
height adjusters (if equipped), and
seat belt anchorages to make sure
they are all in working order. Look
for any other loose or damaged seat
belt system parts that might keep a
seat belt system from performing
properly. See your dealer to have it
repaired. Torn, frayed, or twisted
seat belts may not protect you in a
crash. Torn or frayed seat belts can
rip apart under impact forces. If a
belt is torn or frayed, have it
replaced immediately. If a belt is
twisted, it may be possible to
untwist by reversing the latch plate
on the webbing. If the twist cannot
be corrected, ask your dealer to
fix it.
Make sure the seat belt reminder
light is working. SeeSeat Belt
Reminders 0100.
Keep seat belts clean and dry. See
Seat Belt Care 050.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared
for and maintained.
Seat belt hardware should be kept
dry and free of dust or debris. As
necessary, exterior hard surfaces
and seat belt webbing may be lightly
cleaned with mild soap and water.
Ensure there is not excessive dust
or debris in the mechanism. If dust
or debris exists in the system please
see the dealer. Parts may need to
be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 51
Replacing Seat Belt
System Parts after a
Crash
{Warning
A crash can damage the seat belt
system in the vehicle. A damaged
seat belt system may not properly
protect the person using it,
resulting in serious injury or even
death in a crash. To help make
sure the seat belt systems are
working properly after a crash,
have them inspected and any
necessary replacements made as
soon as possible.
After a minor crash, replacement of
seat belts may not be necessary.
But the seat belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the seat
belt assemblies inspected or
replaced. New parts and repairs may be
necessary even if the seat belt
system was not being used at the
time of the crash.
Have the seat belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. See
Airbag
Readiness Light 0101.
Airbag System
The vehicle has the following
airbags:
.
A frontal airbag for the driver
. A frontal airbag for the front
outboard passenger
. A knee airbag for the driver
. A knee airbag for the front
outboard passenger
. A seat-mounted side impact
airbag for the driver
. A seat-mounted side impact
airbag for the front outboard
passenger
. Seat-mounted side impact
airbags for the second row
outboard passengers
. A roof-rail airbag for the driver
and the passenger seated
directly behind the driver
. A roof-rail airbag for the front
outboard passenger and the
passenger seated directly
behind the front outboard
passenger

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
52 Seats and Restraints
All vehicle airbags have the word
AIRBAG on the trim or on a label
near the deployment opening.
For frontal airbags, the word
AIRBAG is on the center of the
steering wheel for the driver and on
the instrument panel for the front
outboard passenger.
For knee airbags, the word AIRBAG
is on the lower part of the
instrument panel.
For seat-mounted side impact
airbags, the word AIRBAG is on the
side of the seatback or side of the
seat closest to the door.
For roof-rail airbags, the word
AIRBAG is on the ceiling or trim.
Airbags are designed to supplement
the protection provided by seat
belts. Even though today's airbags
are also designed to help reduce
the risk of injury from the force of an
inflating bag, all airbags must inflate
very quickly to do their job.
Here are the most important things
to know about the airbag system:{Warning
You can be severely injured or
killed in a crash if you are not
wearing your seat belt, even with
airbags. Airbags are designed to
work with seat belts, not replace
them. Also, airbags are not
designed to inflate in every crash.
In some crashes seat belts are
the only restraint. SeeWhen
Should an Airbag Inflate? 054.
Wearing your seat belt during a
crash helps reduce your chance
of hitting things inside the vehicle
or being ejected from it. Airbags
are “supplemental restraints” to
the seat belts. Everyone in the
vehicle should wear a seat belt
properly, whether or not there is
an airbag for that person.
{Warning
Because airbags inflate with great
force and faster than the blink of
an eye, anyone who is up
against, or very close to, any
airbag when it inflates can be
seriously injured or killed. Do not
sit unnecessarily close to any
airbag, as you would be if sitting
on the edge of the seat or leaning
forward. Seat belts help keep you
in position before and during a
crash. Always wear a seat belt,
even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle. The seat belts and
the front outboard passenger
airbags are most effective when
you are sitting well back and
upright in the seat with both feet
on the floor.
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 53
Warning (Continued)
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
seat-mounted side impact airbags
and/or roof-rail airbags.
{Warning
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Always secure children
properly in the vehicle. To read
how, seeOlder Children 064 or
Infants and Young Children 065.
There is an airbag readiness light
on the instrument cluster, which
shows the airbag symbol. The
system checks the airbag electrical
system for malfunctions. The light
tells you if there is an electrical
problem. See Airbag Readiness
Light 0101.
Where Are the Airbags?
The driver frontal airbag is in the
center of the steering wheel.
The front outboard passenger
frontal airbag is in the passenger
side instrument panel.
The driver knee airbag is below the
steering column. The front outboard
passenger knee airbag is below the
glove box.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
54 Seats and Restraints
Driver Side Shown, PassengerSide Similar
The driver and front outboard
passenger seat-mounted side
impact airbags are in the side of the
seatbacks closest to the door.
The roof-rail airbags for the driver,
front outboard passenger, and
second row outboard passengers
are in the ceiling above the side
windows.Rear Seat Driver Side Shown, Passenger Side Similar
On vehicles with second row
seat-mounted side impact airbags,
they are in the sides of the rear
seatback closest to the door.
{Warning
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
or even death. The path of an (Continued)
Warning (Continued)
inflating airbag must be kept
clear. Do not put anything
between an occupant and an
airbag, and do not attach or put
anything on the steering wheel
hub or on or near any other
airbag covering.
Do not use seat accessories that
block the inflation path of a
seat-mounted side impact airbag.
Never secure anything to the roof
of a vehicle with roof-rail airbags
by routing a rope or tie‐down
through any door or window
opening. If you do, the path of an
inflating roof-rail airbag will be
blocked.
When Should an Airbag
Inflate?
This vehicle is equipped with
airbags. SeeAirbag System 051.
Airbags are designed to inflate if the
impact exceeds the specific airbag

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 55
system's deployment threshold.
Deployment thresholds are used to
predict how severe a crash is likely
to be in time for the airbags to
inflate and help restrain the
occupants. The vehicle has
electronic sensors that help the
airbag system determine the
severity of the impact. Deployment
thresholds can vary with specific
vehicle design.
Frontal airbags are designed to
inflate in moderate to severe frontal
or near frontal crashes to help
reduce the potential for severe
injuries, mainly to the driver's or
front outboard passenger's head
and chest.
Whether the frontal airbags will or
should inflate is not based primarily
on how fast the vehicle is traveling.
It depends on what is hit, the
direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at
different crash speeds depending on
whether the vehicle hits an object
straight on or at an angle, andwhether the object is fixed or
moving, rigid or deformable, narrow
or wide.
Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
In addition, the vehicle has
advanced technology frontal
airbags. Advanced technology
frontal airbags adjust the restraint
according to crash severity.
Knee airbags are designed to inflate
in moderate to severe frontal or
near frontal impacts. Knee airbags
are not designed to inflate during
vehicle rollovers, in rear impacts,
or in many side impacts.
Seat-mounted side impact airbags
are designed to inflate in moderate
to severe side crashes depending
on the location of the impact.
Seat-mounted side impact airbags
are not designed to inflate in frontal
impacts, near frontal impacts,
rollovers, or rear impacts.
A seat-mounted side impact airbag
is designed to inflate on the side of
the vehicle that is struck.Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the location
of the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover or in a
severe frontal impact. Roof-rail
airbags are not designed to inflate in
rear impacts. Both roof-rail airbags
will inflate when either side of the
vehicle is struck or if the sensing
system predicts that the vehicle is
about to roll over on its side, or in a
severe frontal impact.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.