
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
4 Introduction
Q:Keep Fuse Block Covers
Properly Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*:Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7: Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>: Seat Belt Reminders
I:Side Blind Zone Alert
h:Stop/Start
7: Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
16 Keys, Doors, and Windows
.The engine coolant temperature
is too high.
. The oil pressure is low.
. Two remote vehicle starts, or a
single remote start with an
extension, have already
been used.
. The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be
dangerous.
. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
(Continued)
Warning (Continued)
passengers should wear
seat belts properly and the
doors should be locked
whenever the vehicle is
driven.
. Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
. Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
To lock or unlock the door from
outside the vehicle:
. Press
QorKon the Remote
Keyless Entry (RKE) transmitter. .
In the case of a dead battery,
use the key in the driver door.
The key cylinder is covered with
a cap.
To lock or unlock the door from
inside the vehicle:
. Press
QorKon the power door
lock switch.
. Pulling an interior door handle
will unlock the door. Pulling the
door handle again unlatches it.
Keyless Access
Use the Keyless Access system to
lock and unlock the doors. When
the doors are locked and the

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
88 Instruments and Controls
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . . 89
Steering Wheel Controls . . . . . . . 89
Heated Steering Wheel . . . . . . . . 89
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Windshield Wiper/Washer . . . . . . 90
Compass . . . . . . . . . . . . . . . . . . . . . . 91
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Power Outlets . . . . . . . . . . . . . . . . . 92
Wireless Charging . . . . . . . . . . . . . 92
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . 95
Instrument Cluster . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . 98
Odometer . . . . . . . . . . . . . . . . . . . . . . 98
Trip Odometer . . . . . . . . . . . . . . . . . 98
Tachometer . . . . . . . . . . . . . . . . . . . . 98
Fuel Gauge . . . . . . . . . . . . . . . . . . . . 99
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 100
Seat Belt Reminders . . . . . . . . . 100
Airbag Readiness Light . . . . . . . 101 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 101
Charging System Light . . . . . . . 102
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . 103
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . . 104
Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 105
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 105
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . 106
Lane Departure Warning (LDW) Light . . . . . . . . . . . . . . . . . 106
Vehicle Ahead Indicator . . . . . . 106
Traction Off Light . . . . . . . . . . . . . 106
StabiliTrak OFF Light . . . . . . . . . 107
Traction Control System (TCS)/ StabiliTrak Light . . . . . . . . . . . . . 107
Tire Pressure Light . . . . . . . . . . . 108
Engine Oil Pressure Light . . . . 108
Low Fuel Warning Light . . . . . . 108
Security Light . . . . . . . . . . . . . . . . . 109
High-Beam On Light . . . . . . . . . . 109
Lamps On Reminder . . . . . . . . . 109
Cruise Control Light . . . . . . . . . . 109
Door Ajar Light . . . . . . . . . . . . . . . 110
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . . 110
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . 112
Engine Power Messages . . . . . 113
Vehicle Speed Messages . . . . . 113
Vehicle Personalization
Vehicle Personalization . . . . . . . 113
Universal Remote System
Universal Remote System . . . . 121
Universal Remote SystemProgramming . . . . . . . . . . . . . . . 121
Universal Remote System Operation . . . . . . . . . . . . . . . . . . . 123

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
108 Instruments and Controls
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A Driver Information Center (DIC)
tire pressure message may also
display. Stop as soon as possible,
and inflate the tires to the pressure
value shown on the Tire and
Loading Information label. SeeTire
Pressure 0239. When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See
Tire Pressure Monitor
Operation 0242.
Engine Oil Pressure Light
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.
Low Fuel Warning Light
This light is near the fuel gauge and
comes on briefly when the ignition is
turned on as a check to show it is
working.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
112 Instruments and Controls
Oil Life :Displays an estimate of
the oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0204.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended. See Maintenance
Schedule 0276.
The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not reset the Oil Life
display accidentally at any time
other than when the oil has just
been changed. It cannot be reset
accurately until the next oil change.
To reset the engine oil life system,
press and hold
Vfor several
seconds while the Oil Life display is
active. See Engine Oil Life System
0 206. Coolant Temperature :
Displays
the coolant temperature in either
degrees Celsius (°C) or degrees
Fahrenheit (°F).
Tire Pressure : Displays the
approximate pressures of all four
tires. Tire pressure is displayed in
either kilopascal (kPa) or in pounds
per square inch (psi). If the pressure
is low, the value for that tire is
shown in amber. See Tire Pressure
Monitor System 0241 and
Tire Pressure Monitor Operation
0 242.
Battery Voltage : Displays the
current battery voltage. The battery
voltage can fluctuate while viewing
this information on the DIC. This is
normal.
Speed Signs : Displays sign
information, which comes from a
roadway database in the onboard
navigation.
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V. The messages that
require immediate action cannot be
cleared until that action is
performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
. Service Messages
. Fluid Levels
. Vehicle Security

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
198 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . 199
California Proposition65 Warning . . . . . . . . . . . . . . . . . 199
California Perchlorate Materials Requirements . . . . . 200
Accessories and Modifications . . . . . . . . . . . . . . . . 200
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 200
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 201
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 203
Engine Oil . . . . . . . . . . . . . . . . . . . . 204
Engine Oil Life System . . . . . . . 206
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 207
Engine Air Cleaner/Filter . . . . . . 208
Cooling System . . . . . . . . . . . . . . 209
Engine Overheating . . . . . . . . . . 212
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . 213
Washer Fluid . . . . . . . . . . . . . . . . . 214
Brakes . . . . . . . . . . . . . . . . . . . . . . . 214
Brake Fluid . . . . . . . . . . . . . . . . . . . 215 Battery - North America . . . . . . 216
Starter Switch Check . . . . . . . . . 217
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 217
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 218
Wiper Blade Replacement . . . . 218
Windshield Replacement . . . . . 219
Gas Strut(s) . . . . . . . . . . . . . . . . . . 219
Headlamp Aiming
Front Headlamp Aiming . . . . . . 220
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 221
Halogen Bulbs . . . . . . . . . . . . . . . . 221
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . . . . . . . 221
LED Lighting . . . . . . . . . . . . . . . . . 221
Headlamps, Front Turn Signal, Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 221
Taillamps, Turn Signal, Stoplamps, and Back-Up
Lamps . . . . . . . . . . . . . . . . . . . . . . 223
License Plate Lamp . . . . . . . . . . 224
Electrical System
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 225 Electrical System Overload . . . 225
Fuses and Circuit Breakers . . . 226
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 226
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 229
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 231
All-Season Tires . . . . . . . . . . . . . . 232
Winter Tires . . . . . . . . . . . . . . . . . . 233
Low-Profile Tires . . . . . . . . . . . . . 233
Summer Tires . . . . . . . . . . . . . . . . 233
Tire Sidewall Labeling . . . . . . . . 234
Tire Designations . . . . . . . . . . . . . 236
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 237
Tire Pressure . . . . . . . . . . . . . . . . . 239
Tire Pressure for High-Speed Operation . . . . . . . . . . . . . . . . . . . 240
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 241
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 242
Tire Inspection . . . . . . . . . . . . . . . . 245
Tire Rotation . . . . . . . . . . . . . . . . . 245
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 246
Buying New Tires . . . . . . . . . . . . . 247
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 249

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
204 Vehicle Care
1.Engine Air Cleaner/Filter 0208.
2. Engine Oil Fill Cap. See Engine Oil 0204.
3. Engine Oil Dipstick. See Engine Oil 0204.
4. Engine Cooling Fans (Out of View). See Cooling System
0 209.
5. Engine Cover.
6. Transmission Fluid Cap and Dipstick (Out of View). See
Automatic Transmission Fluid
0207.
7. Brake Fluid Reservoir. See Brake Fluid 0215.
8. Coolant Surge Tank and Pressure Cap. See Cooling
System 0209.
9. Battery - North America 0216.
10. Windshield Washer Fluid Reservoir. See Washer Fluid
0 214.
11. Engine Compartment Fuse
Block 0226.Engine Oil
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.
Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0206.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0203 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
or too soon after engine shutoff
can result in incorrect readings.
Accuracy improves when