2020 CHEVROLET IMPALA Owner's Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
24 Keys, Doors, and Windows
Power Mirrors
1. Move the selector switch to L(Left) or R (Right) to choose
the driver or passenger mirror.
2. Press one of the four arrows to move the mirror.
3. Move the selector switch to
)
to deselect the mirror.
Memory Mirrors
The vehicle may have memory
mirrors. See Memory Seats 037. Side Blind Zone Alert (SBZA)
The vehicle may have SBZA. See
Side Blind Zone Alert (SBZA)
0181.
Lane Change Alert (LCA)
The vehicle may have LCA. See
Lane Change Alert (LCA) 0182.
Turn Signal Indicator
The vehicle may have a turn signal
indicator on the mirror housings.
The indicator will flash when a turn
signal or the hazard warning
flashers are used.
Puddle Light
The vehicle may have a puddle light
on the mirror housings. The light will
illuminate the ground when the door
is opened.Folding Mirrors
Manual Folding Mirrors
The vehicle has manual folding
mirrors. These mirrors can be folded
inward to prevent damage when
going through an automatic car wash. To fold, pull the mirror toward
the vehicle. Push the mirror outward
to return it to the original position.
Heated Mirrors
If equipped with heated mirrors:
K:
The rear window defogger also
heats the outside mirrors.
See Dual Automatic Climate Control
System 0133.
Automatic Dimming
Mirror
The vehicle has an automatic
dimming outside mirror on the driver
side. The mirror will adjust for the
glare of headlamps behind you.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 25
The mirror(s) return to the original
position when:
.The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about
30 seconds.
. The ignition is turned off.
. The vehicle is driven in
R (Reverse) above a set speed.
To turn this feature on or off, see
Vehicle Personalization 0113.Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind the vehicle.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind.
Automatic Dimming
Rearview Mirror
If equipped, the mirror will
automatically reduce the glare of the
headlamps from behind.
Windows
{Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
26 Keys, Doors, and Windows
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave the Remote Keyless Entry
(RKE) transmitter in a vehicle with
children. When there are children
in the rear seat, use the window
lockout switch to prevent
operation of the windows. See
Keys07.Power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. See Retained
Accessory Power (RAP) 0155.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Window Lockout
This feature stops the rear window
switches from working.
. Press
Z{to engage the rear
window lockout feature. The rear
door safety locks are also
enabled. See Safety Locks019.
The indicator light is on when
engaged.
. Press
Z{again to disengage.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 27
Window Express Movement
All windows can be opened without
holding the window switch. Press
the switch down fully and quickly
release to express open the
window.
If equipped, pull the window switch
up fully and quickly release to
express close the window.
Briefly press or pull the window
switch in the same direction to stop
that window’s express movement.
Window Automatic Reversal
System
The express-close feature will
reverse window movement if it
comes in contact with an object.
Extreme cold or ice could cause the
window to auto-reverse. The
window will operate normally after
the object or condition is removed.
Automatic Reversal System
Override
{Warning
If automatic reversal system
override is active, the window will
not reverse automatically. You or
others could be injured and the
window could be damaged.
Before using automatic reversal
system override, make sure that
all people and obstructions are
clear of the window path.
When the engine is on, override the
automatic reversal system by pulling
and holding the window switch if
conditions prevent it from closing.
Programming the Power
Windows
Programming may be necessary if
the vehicle battery has been
disconnected or discharged. If the
window is unable to express-up,
program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to ACC/
ACCESSORY.
3. Partially open the window to be programmed. Then close it and
continue to pull the switch
briefly after the window has
fully closed.
4. Open the window and continue to press the switch briefly after
the window has fully opened.
Sun Visors
Pull the sun visor down to block
glare. Detach the sun visor from the
center mount to pivot to the side
window, or to extend along the rod.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
28 Keys, Doors, and Windows
Roof
Sunroof
If equipped with a sunroof, the
ignition must be on or in ACC/
ACCESSORY, or Retained
Accessory Power (RAP) must be
active to operate the sunroof and
power sunshade. SeeRetained
Accessory Power (RAP) 0155.
1. Sunroof Switch
2. Sunshade Switch
Sunroof Switch
Express-Open/Express-Close :
Fully press and release
Dto
express-open the sunroof. Fully
press and release
gto
express-close the sunroof.
Open/Close (Manual Mode) :
Press and hold
Dto open the
sunroof. Release
Dat the desired
position to stop movement. Press
and hold
gto close the sunroof.
Vent Feature : Press
Dto the first
detent to open the vent. Press
g
to the first detent to close the vent.
The sunshade partially opens and
closes automatically during the vent
operation.
Sunshade Switch
Express-Open/Express-Close :
Fully press and release the front or
rear of
Qto express-open or
express-close the sunshade. If the sunroof is open, the sunshade will
express-close just short of the open
sunroof.
Open/Close (Manual Mode) :
Press and hold the front or rear of
Qto open or close the sunshade.
Release the switch to stop at the
desired position.
Automatic Reversal System
The sunroof has an automatic
reversal system that is only active
when the sunroof is operated in
express-close mode.
If an object is in the path while
express closing, the reversal system
will detect an object, stop, and open
the sunroof again.
If frost or other conditions prevent
closing, override the feature by
closing the sunroof in manual
mode. To stop movement, release
the switch.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 29
Dirt and debris may collect on the
sunroof seal or in the track. This
could cause an issue with sunroof
operation or noise. It could also plug
the water drainage system.
Periodically open the sunroof and
remove any obstacles or loose
debris. Wipe the sunroof seal and
roof sealing area using a clean
cloth, mild soap, and water. Do not
remove grease from the sunroof.
If water is seen dripping into the
water drainage system, this is
normal.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
30 Seats and Restraints
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 31
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . 34
Power Seat Adjustment . . . . . . . . 35
Lumbar Adjustment . . . . . . . . . . . . 36
Reclining Seatbacks . . . . . . . . . . . 36
Memory Seats . . . . . . . . . . . . . . . . . 37
Heated and Ventilated FrontSeats . . . . . . . . . . . . . . . . . . . . . . . . . 40
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 42
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . 43
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 44
Lap-Shoulder Belt . . . . . . . . . . . . . 46
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . 49
Seat Belt Extender . . . . . . . . . . . . . 50
Safety System Check . . . . . . . . . . 50
Seat Belt Care . . . . . . . . . . . . . . . . . 50 Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . 51
Airbag System
Airbag System . . . . . . . . . . . . . . . . . 51
Where Are the Airbags? . . . . . . . 53
When Should an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . 54
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . 55
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . . . 56
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . 56
Passenger Sensing System . . . 57
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . 62
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 62
Airbag System Check . . . . . . . . . . 63
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . 63
Child Restraints
Older Children . . . . . . . . . . . . . . . . . 64
Infants and Young Children . . . . 65
Child Restraint Systems . . . . . . . 68
Where to Put the Restraint . . . . . 69
Lower Anchors and Tethers forChildren (LATCH System) . . . . 70 Replacing LATCH System Parts
After a Crash . . . . . . . . . . . . . . . . . 78
Securing Child Restraints (With the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . 78
Securing Child Restraints (With the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . 80

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 31
Head Restraints
{Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
If your vehicle has rear head
restraints that fold down, always
return them to the full upright
position whenever an occupant is
seated in the seat.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chance of a neck injury in a crash.
Front Seats
The vehicle's front seats have
adjustable head restraints in the
outboard seating positions.
Two-Way Head Restraints
The height of the head restraint can
be adjusted.
To raise or lower the head restraint,
press the button on the side of the
head restraint, and pull up or push
the head restraint down and release
the button. Pull and push on the
head restraint after the button is
released to make sure it is locked in
place.
The front seat outboard head
restraints are not removable.
Four-Way Head Restraints
The height of the head restraint can
be adjusted.