Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . 14
Door Locks . . . . . . . . . . . . . . . . . . . . 16
Power Door Locks . . . . . . . . . . . . . 18
Delayed Locking . . . . . . . . . . . . . . . 18
Automatic Door Locks . . . . . . . . . 18
Lockout Protection . . . . . . . . . . . . . 19
Safety Locks . . . . . . . . . . . . . . . . . . . 19
Doors
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 21
Vehicle Alarm System . . . . . . . . . 21
Immobilizer . . . . . . . . . . . . . . . . . . . . 22
Immobilizer Operation . . . . . . . . . 22
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 23
Power Mirrors . . . . . . . . . . . . . . . . . . 24 Folding Mirrors . . . . . . . . . . . . . . . . . 24
Heated Mirrors . . . . . . . . . . . . . . . . . 24
Automatic Dimming Mirror . . . . . 24
Reverse Tilt Mirrors . . . . . . . . . . . . 24
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 25
Manual Rearview Mirror . . . . . . . . 25
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 25
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 25
Power Windows . . . . . . . . . . . . . . . 26
Sun Visors . . . . . . . . . . . . . . . . . . . . . 27
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 28
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
8 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for the ignition and all
locks.RKE with Remote Start Shown,without Similar
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 294.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0305.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 300.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 9
within 1 m (3 ft). See“Keyless
Access Operation” later in this
section.
The transmitter functions may work
up to 60 m (197 ft) away from the
vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 08.
With Remote Start Shown
Q:Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0113. If Unlocked Door Anti-Lockout is
enabled through vehicle
personalization and the driver door
is open when
Qis pressed, all
doors lock and the driver door will
immediately unlock. See Vehicle
Personalization 0113.
If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the alarm
system. See Vehicle Alarm System
0 21.
K:Press to unlock the driver door.
Press again with five seconds to
unlock all doors. The RKE
transmitter can be programmed to
unlock all doors on the first button
press. See Vehicle Personalization
0 113.
The turn signal indicators may flash
to indicate unlocking. See Vehicle
Personalization 0113.
Pressing
Kwill disarm the alarm
system. See Vehicle Alarm System
0 21.
Y:Press and hold to release the
trunk.
7: Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times.
Press and hold
7for at least
three seconds to sound the panic
alarm. The horn sounds and the
turn signals flash for about
30 seconds or until
7is pressed
again or the vehicle is started.
/: If equipped, pressQand
release and then immediately press
and hold
/for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 014.
Keyless Access Operation
The Keyless Access system lets
you lock and unlock the doors and
access the trunk without removing
the RKE transmitter from your
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
10 Keys, Doors, and Windows
pocket, purse, briefcase, etc. The
RKE transmitter must be within 1 m
(3 ft) of the trunk or door being
unlocked. There is a button on the
outside door handles.
Keyless Access can be
programmed to unlock all doors on
the first unlock/lock button press
from the driver door. SeeVehicle
Personalization 0113.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 037.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the driver door handle, pressing
the lock/unlock button on the driver
door handle will unlock the driver
door. If the lock/unlock button is
pressed again within five seconds,
all passenger doors will unlock. Pull
the door handle to unlatch the door.
Driver Side Shown, Passenger Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. Two lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has opened
and all doors are now closed. Keyless Unlocking/Locking from
Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the door handle, pressing the
lock/unlock button on that door
handle will unlock all doors.
Pressing the lock/unlock button will
cause all doors to lock if either of
the following occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Passive Locking
The vehicle will lock several
seconds after all doors are closed if
the vehicle is off and at least one
transmitter has been removed or
none remain in the vehicle.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 11
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
Temporarily Disable Passive
Locking
Temporarily disable passive locking
by pressing and holding
Kon the
door for several seconds with a door
open. Passive locking will then
remain disabled until
Qis pressed,
or until the vehicle is turned on.
To customize whether the doors
automatically lock when you exit the
vehicle, see Vehicle Personalization
0 113.
Remote Left In Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off, see Vehicle
Personalization 0113.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open,
and then all doors are closed, the
vehicle will check for RKE transmitters inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven. To turn on or off,
see
Vehicle Personalization 0113.
Keyless Trunk Opening
Press the touch pad on the
underside of the trunk lid to open
the trunk if the RKE transmitter is
within 1 m (3 ft) of the trunk.
Key Access
To access a vehicle with a weak
transmitter battery, see Door Locks
0 16.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Any remaining transmitters will need to be
reprogrammed. Each vehicle can
have up to eight transmitters
matched to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters. To program, the vehicle
must be off and all of the
transmitters, both currently
recognized and new, must be
with you.
1. Place the two recognized transmitters in the cupholder.
2. Remove the key lock cylinder cap. See Door Locks 016.
Then insert the vehicle key into
the key lock cylinder on the
driver door handle and turn the
key, counterclockwise, to the
unlock position five times within
10 seconds.
The DIC displays READY FOR
REMOTE #2, 3, 4, or 5.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 15
Do not use remote start if the
vehicle is low on fuel as it may run
out of fuel.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System08.
Starting the Vehicle
To start the engine using the remote
start feature: 1. Aim the RKE transmitter at the vehicle.
2. Press and release
Q.
3. Immediately after completing Step 2, press and hold
/for at
least four seconds or until the
turn signal lamps flash. The
turn signal lamps flashing
confirms the request to remote
start the vehicle has been
received.
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on. The engine will continue to run for
15 minutes. After 30 seconds,
repeat the steps if a 15-minute
extension is desired. Remote start
can be extended only once.
To drive the vehicle, press the brake
pedal and ENGINE START/STOP.
Extending Engine Run Time
The engine run time can also be
extended by another 15 minutes,
if during the first 15 minutes
Steps 1–3 are repeated while the
engine is still running. An extension
can be requested, 30 seconds after
starting. This provides a total of
30 minutes.
The remote start can only be
extended once.
When the remote start is extended,
the second 15-minute period is
added on to the first 15 minutes and
the engine will run for a total of
30 minutes.
A maximum of two remote starts,
or a remote start with an extension,
is allowed between ignition cycles.
The vehicle's ignition must be
turned on then off before the remote
start procedure can be used again.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Aim the RKE transmitter at the
vehicle and press and hold
/
until the parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the vehicle on and then off.
Conditions in Which Remote Start
Will Not Work
The remote vehicle start feature will
not operate if:
. The RKE transmitter is in the
vehicle.
. The vehicle is not off.
. The hood is not closed.
. The hazard warning flashers
are on.
. The malfunction indicator lamp
is on.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
16 Keys, Doors, and Windows
.The engine coolant temperature
is too high.
. The oil pressure is low.
. Two remote vehicle starts, or a
single remote start with an
extension, have already
been used.
. The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be
dangerous.
. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
(Continued)
Warning (Continued)
passengers should wear
seat belts properly and the
doors should be locked
whenever the vehicle is
driven.
. Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
. Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
To lock or unlock the door from
outside the vehicle:
. Press
QorKon the Remote
Keyless Entry (RKE) transmitter. .
In the case of a dead battery,
use the key in the driver door.
The key cylinder is covered with
a cap.
To lock or unlock the door from
inside the vehicle:
. Press
QorKon the power door
lock switch.
. Pulling an interior door handle
will unlock the door. Pulling the
door handle again unlatches it.
Keyless Access
Use the Keyless Access system to
lock and unlock the doors. When
the doors are locked and the
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 17
Remote Keyless Entry (RKE)
transmitter is within 1 m (3 ft) of the
driver door handle, press the lock/
unlock button. When unlocking from
the driver door, the first press
unlocks that door; press again
within five seconds to unlock all
passenger doors. SeeRemote
Keyless Entry (RKE) System
Operation 08.
Driver Door Key Lock Cylinder
Access (In Case of Dead
Battery)
To access the driver door key lock
cylinder: 1. Pull the door handle (1) to the
open position and hold it open
until cap removal is complete.
2. Insert the key into the slot (3) on the bottom of the cap (2)
and lift the key upward.
3. Move the cap (2) rearward and remove.
4. Use the key in the cylinder.
To replace the cap: 1. Pull the door handle (1) to the open position and hold it open
until cap installation is
complete.
2. Insert the two tabs (6) at theback of the cap between the
seal (5) and the metal base (4).